Spheris Platform and Editors

I have become increasinglly discouraged with Spheris.  First, since the new platform was installed, it seems to be getting harder and harder to even meet required line count, where before I went way over my requirements. My pay is nearly down to 1/3 what it used to be before this new platform.

I know, too, a LOT of work has been outsourced to India.  If I could live off $2.00 a day, then I would.

Editors, do not even start me on those.  I have come to realize that most of the editors are indeed in India (take a close look at feed back and spelling of words).  I have one smart@ that constantly berates me and I have about had it. I have been an MT, I am sure, for more years than the Editor has been known medical terminology, yet this editor is allowed to talk down to me?  I would like nothing better than to tell this certain editor to kiss me where the sun don't shine.

I suppose here in a couple of years my job will be obsolete in this company because the $2.00 a day MT's will take over completely, leaving me and many other Spheris employees out of work.

• Spheris Platform and Editors - Discouraged
  • Is very discouraging indeed - wise1
  • I work for Spheris too. SM - Geri Atric
    • Ownership of Spheris - Cathy
  • I worked for a company - Jolie

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I would like some feedback on what the average editor's pay is. Thanks Sherri

Well, I am one that edits about 500-600 lines an hour on ES, except for today!  I put in about 10 hours an only achieved a total of 1800 lines.    I had the worst day editing/transcribing VR in 5 years.

So, for all those who were feeling down on themselves or inadequate for not achieving that high line count on ES - for once I know the feeling.   I had the worst of the worst dictators today that need 100% editing on every report, and we are talking 15 minute dictations here, all day long............I now feel your pain....!!!

Just thought I'd share~~ even the supposed fast money-making VR editors have terrible days in the MT industry!  You are not alone.  I think I have finally walked in someone elses shoes today!

On the bright side of things, there is always tomorrow!

Have a great night/day everyone :-)

They are just playing with words.  Lies by omission.  Don't buy it.  The e-mail made it sound as though not everyone was getting a 30% paycut.  That is true, not every employee was cut 30%.  What the e-mail does NOT say is that some editors got more than a 30% paycut, and now the MTs are getting less of a paycut of 10% or 15% or whatever.  They can call it what they want, but less pay is less pay.

This was once a good company that with a little tweaking would have been a fine company.  Instead, things have gone downhill at a rapid pace.  Instead of an American company with an Indian presence, this is an Indian company with an American presence.  Also the person running things in the US seems a little unsteady, not sure exactly what the problem is, maybe too much responsibility, and when things are shaky at the top stuff tends to run downhill and you have a disorganized mess on your hands.  Company does not seem to be professionally run.  Next thing you know they'll be losing customers. 

How many reports (acute care) or minutes should you be able to complete each day?

With respect to (office notes and clinic work), how many notes or minutes should you be able to complete each day?

Thank you for your time.

Is there a little emoticon for putting a finger down one's throat and retching?

Any Medware editors who left after the new pay structure, where did you go?  Did you find another QA/editing position or did you go back to transcription?

I am not a bit surprised at your comment.  There really is nobody at OSi that you can go to for answers.  Management is clueless and lacks experience, the coordinators and editors lack experience.  Very sad little company!! LOL

Anyone have information on this position for this company? Thanks

I sure wish you were my QA person. Where I work I never get feedback. Blanks in reports are filled (if possible), and I then look at these reports and take notes. Never a suggestion, never a tip, never advice. Feedback equals filling in blanks and that is it! Since graduating from one of the top 3 last year, I have been working for the same company. I believe there are a number of companies that give very little to no feedback. I feel that I am missing out on something when I read about how you give feedback and when others report about the fantastic feedback, advice, mentoring they have received after finishing school. There are not many companies that are willing to hire newbies, and this includes newbies coming from the top 3 schools. So if you end up in a position where you receive no feedback, advice, guidance from the experienced MTs, then what do you do?

I would really like to know how these MTs you have mentioned can keep their jobs when qualified people like myself who have a 99.7% to 100% accuracy rate cannot get their foot in the door despite having achieved a high grade in school. Most companies will not even talk to a newbie even when they apply with companies they find on the list supplied by their school.

Some of the QA people where I work have changed what I had transcribed because that is the way they were told to handle it even though the company supposedly adheres to the BOS, and I had done it the way the BOS said to. Even when company guidelines were issued, which adhere to the BOS, I find the QA people doing it their way, or in other words not adhering to the guidelines. One QA person says expand all dictated abbreviations so you get more lines, and now some other QA person says do not expand!

There are a number of things that need to be improved in the MT world. I think consistency in QA and in reference materials would be good. I also believe that a newbie should start out at a low cpl and be able to work their way up to an acceptable cpl provided they get mentoring, support and guidance. If they are on their own, like I have been, I think they should be making as much as those you QA that supposedly have 15 to 20 years of experience. I think that having acclaimed schools is not enough. There needs to be more done for the newbies to ensure that they receive further guidance, support, mentoring, and feedback on the job. Also, if the MTSO owners, account managers, supervisors, or whichever title they might hold would match their MTs better with the accounts/doctors, then I also believe each MT could achieve more than they are now.

The way many things are handled now it does not appear as if the best will survive. It appears as if the toughest will survive. 

Hi,

I just took a job with SoftScript as an editor.  They require a little less than 1800 lines edited daily.  Wondering from the experienced editors who work there how hard is it to obtain this line count and what is the true work atmosphere there?  I know there are a lot of negative remarks about this company, but I would like to know from someone who currently works there now please.  Any info would be appreciated.

Thanks!

MedWare changed the pay structure for editors about a month ago. We knew the new structure with the per hourly rate (single digit) plus incentive (under 2 cents per line) was insulting low. Then a message went out this morning from the Director of Transcription with the Editor payroll summation attached, and we find out that they changed our pay to exactly what they are paying the offshore editors.

I am sure this is great pay for the offshore editors, but really leaves a bad taste in my mouth knowing that I am paid the same wage when I have to review their work 100%.  Of course, they are probably making more with the incentive then I am because I have to take the time to clean up their shabby work and make the chart ready for the client.

How do you like editing at Transcend?  Are you making enough $ to make it worth your while? Are the drafts good enough?

Thanks in advance!