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Spheris/Cornerstone CUE program/line discrepancy

Posted By: lac on 2007-11-20
In Reply to:

I just started cornerstone last payperiod and there have been line discrepancies according to my mentor.  I show I did 3,024 lines last week and she only showed 1597.  When we had our weekly mentor call I showed her how you have to go to the next day to get all of the lines (i.e. 11/17/2007- 11/18/2007 to pull up the lines for 11/17/2007).  She also said that CUE only showed that I was only for 18 hours which is a load!!  I worked 40 hours.  She said that everytime it pauses it adds that to the time.  It pauses when I am spell checking.  But none of that added up to such a discrepancy. 


I was just wondering if anyone else had this problem.  Or maybe I just needed to vent.  I like the idea of having instant line counts but they are not even getting the same ones we are.  I have to double check my paycheck this time just to see if they are paying me all of my lines. 




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