Some of the companies that Transcend acquired
Posted By: CrankyBeach on 2009-09-29
In Reply to: shift and weekend differential - sm - anon
DID offer various shift and weekend differentials; TRS did, for instance, as well as a production incentive. These things have been gradually phased out over time; for instance, the production incentive was phased out as of September 1, and for those of us who achieved it more often than not simply had the incentive added onto our base rate.
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I think one acquired the other sm
and I think (for now) each has kept its own name but they are sister companies or something like that.
I do know for a fact, that they just acquired
a brand new HUGE account from a hospital in the state they are located with a few ESL docs and some very, very easy docs, along with radiologists that are super easy. Sweet account. Give them a try.
I hope this is okay to print because I'm not giving the name of the hospital.
Transcend, MQ and other companies using voice recognition thoughts .....sm
It amazes me that I'm seeing so much negativity on the board here regarding the new speech recognition programs out there and the companies using them - and yet I see posts that in the companies using these systems most of the accounts have not been switched to these formats for editing. It appears to me that many of you are fearing the changes and fussing without actually working with the systems to see what it can (and can't) do for you and your productivity.
I've been in this industry since the 70s and remember when carbon paper was replaced with copiers. Yup, some MTs (back then called "typists") thought they'd be replaced by a copier because they would no longer be typing say a Social Security Disability Physical 3 times to give all of the copies necessary .... and yet they weren't replaced.
Next computers came out. "The sky is falling and we'll be replaced by machines" was feared by many.... yet the field is still growing in jobs available.
Some of you old timers may remember programs like Foxx and other word processing programs out there way before WordPerfect was even dreamed of... and when you began typing with those programs you feared your job would be replaced. Nope, still working all of these years later.
Then came along WordPerfect, followed by Word and now other programs that are better and help you be more productive - without taking away your job.
Face the facts, folks. Technology is changing and with the government mandate that all medical records be on an electronic format within a few years hospitals have to try to find ways to cut costs to be able to afford this.... and speech recognition is the way to get this achieved. Medicare, Medicaid and private insurance reimbursements continue to decrease to hospitals so they have to cut costs where-ever they can. In the 1990s when I worked for a cardiovascular surgery group they would be reimbursed approximately $7000 for a triple bypass, and now they're lucky to get $1800... and yet the cost of running a surgical practice has gone up.
There are now even robots to assist surgeons instead of nurses but yet a surgical RN is still in the operating room, because there are times the robot isn't going to be able to do what is needed for the surgeon. Are surgical nurses screaming that the sky is falling and they'll be replaced? I'm sure that some are - but others are realizing that they still have plenty of job opportunities still in the operating room because the computer will be helping them, not replacing them.
The goal of speech recognition programs is to help you do your job quicker and more effectively, not replace you. Think about that dictator from heck who talks 100 words per nannosecond while eating - the one you think nasty thoughts about the second you see his/her name pop up onto the screen. I've seen some of these same speech recognition systems produce a darned good draft - and I was able to edit this report much faster than I could have even typed the motor mouth one time, much less go back through 3 times to fill in my own blanks, because the system helped me out on deciphering the jibbery-goo.
The bottom line is this: You shouldn't knock such systems until you try them. I've got MT friends who thought they would hate editing and actually love it once they got used to it.
With these systems infiltrating the market you can try to run and hide from them, but eventually they'll find you (just like the copiers, computers and various software programs have). Another positive is that by companies using these programs that ARE helping keep your job here in the US. The foreign-based MTs have a much harder time editing reports because they're not familiar enough with the language to easily spot the errors the system makes that the veteran MT would spot quickly.
We'd all love to go back to the days of getting paid 15 cpl for a gross line of work but if you ask around, in the industry the average company now collects 12-14 cpl, 65 character line, for transcription and much less than that for edited reports. Therefore the high salaries are gone and it's all due to competition. Back when the going rates charged to hospitals was 22-25 cpl for a gross line the higher line rates were abound, but that has all changed not only in this industry but others. For example, look at the airlines - used to be that if you flew from New York to San Francisco Angeles it would cost you around $700 and now you can book it for around $260. That's what competition has done to that industry. I'm sure that none of you will call Delta and insist that you pay $700 for that flight just to help save the jobs of their employees who are looking at the strong possibility of that airline bankrupting on them.
Therefore I encourage everyone to try new things before you knock them - you just might even like the new things on the market even better, and you'll find your hands and wrists suffer less wear and tear. 
Yes, I have checked into and worked for several companies that use Escription and Transcend has the
best pay..now, they just need more work so if you have steady work, then I'd stay put.
Which companies use VR for a platform besides Transcend, Sten-Tel and Focus? sm
Am looking for part time editing job, but cannot load EditScript. Tried Transcend, but the VR just disappeared out of the queue. I posted my resume, but just get offers for MT, of which I already have plenty. Would like to post directly to the companies that use a different platform, if I can find them. TIA.
I totally disagree, I love Transcend... there are a lot of companies out there..
instead of complaining, why don't you find another. Life is way too short, as someone said.
Did Keystrokes sell to Transcend? I thought Keystrokes was buying up companies sm
but I heard from another service owner that they sold out to Transcend. Anyone know if that happened?
Transcend bought MDI, so if Transcend sends work offshore, so does MDI. nm
nm
We heard Transcend is buying Keystrokes next. I'm not working for Transcend. No Way !
nm
If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
then doesn't that make MDI a company that offshores? That's like saying that one branch of a company offshores but another does not, so they are excluded from the offshore label. If MDI-FL is part of Transcend and Transcend offshores, that means that they do.
RE: If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
Your hypothesis is incorrect. MDI is a wholly independent subsidary of Transcend, therefore, they were not a part of the experiment to offshore to evaluate cost/benefit ratio that Transcend only tried for 90 days (I believe the evaluation process is not still ongoing).
TransTech and Medware, are these companies considered large, medium-sized or small companies? (sm)
TIA
Yikes.. That is only inline with companies like Focus and such. "Real" companies pay their MTs
decent rate. I make over 5 cpl editing. So, if I got that slap in the face, I'd be outta there.
Do the research...most companies, and not just MT companies, do not pay for maternity leave...
we get time off but not paid...and I really don't even understand the point of you posting this...
It is not Transcend. Transcend has not had control of
the accounts long enough to make any changes to anything. Maybe your account just slowed down like a lot of others did over the last few weeks. Everything will run status quo for a few months before any major changes are implemented. And give Transcend a chance. It is a good place to work and you will finally have some benefits that you will enjoy.
How do you know which companies are Nationals and which are smaller companies.
Is there a list somewhere? I'm new to this.
By "most of the companies", I meant MORE than MT companies.
clarification
Sten-Tel is the platform. Different companies use it, pay and how companies run are different. nm
:P
Nobody said MT companies were not for profit companies. (sm)....
As MTs we are an important segment of what it takes for the company to thrive, but we are still just part of the whole structure.
Not trying to be argumentative, just think sometimes we get that "I'm the quarterback" attitude and forget that we can't get anywhere without our line men.
Companies that outsource to other companies?
Anyone know of any reliable companies that will outsource to American companies and pay a decent line rate? I am amazed at what the companies charge and then want to offer in this business anymore.
Transcend
I just got an email from an MT who loves Transcend. She told me she gets 15,000 lines per pay period as she gets a lot of VR (voice recognition)reports.
She gets around 8 cents a line for a report she has to transcribe "from scratch," but if she gets a VR report, she only gets 5.5 cents a line.
However, she says even with the 5.5/line, she makes 15,000 lines a pay period as the VR reports are very quick and easy to do. She did not mention anything overall about Transcend; just that she really likes her job and the lines she's able to get each day. I am looking for an MT job, but it's really hard as you have no idea what you will end up with even if you do get hired.
You might get terrible dictation, no VR reports, templates, etc. Or some of them require you to have your own equipment which I would prefer to use their equipment.
Does anyone know who is hiring?
Enough about Transcend.
I know, let's pick on another company for S&G's!
x-transcend
Webmedx and Amphion.
transcend
The forum at transcend is full of people angry and complaining bitterly about the new platform and the horrible sound quality. Someone said she had worked on an account for 10 years and now cannot understand the people she has always transcribed. And as for getting ahead, there are a select group of people who are taken care of at Transcend and newbies are part of that, they get raises because they get the easiest work picked out for them. You wont see them with foreign doctors or short reports or the same crappy work day after long day. If it is so wonderful why did a person that left another large company to be a supervisor only stay about 4 weeks and she is already gone??? Probably because once she was in her position, she had morals and could not believe the unfairness with which work is "doled out" and saved and while others never get a break. there is not one thing fair about assigning work and there never will be!!! This is a voice recognition company that has no regard for people as human beings.
transcend
how can anyone think that a company that is going to voice recognition and cutting pay in half, from 8 cents to 5.5 to edit, how can that be good for transcriptionists anywhere. this is all about them making a profit off of your back. For years transcriptionists have been underpaid, 6 cents, 7 cents, while owners of services make 25 cents or more a line and never share it. voice recognition just puts more in their pockets!!! It is just a new way to rip us off. Transcriptionists are the modern day factory workers, sweat shop laborers with no voice, no union, and we just keep taking it and they take our jobs away from us with voice recognition or cut our pay in half to have a job. If you call that fair, they you are in the right position. Nothing in our society goes backwards in price - except the pay of the transcriptionist!!!
transcend/mdi
I was just hired by them, starting training today. However, I'm only doing radiology-hope that is better. Anyone else out there with an opinion???
Transcend
Hi,
I hope you enjoy your training. It is kinda rough the first day. I don't know much about the radiology accounts at Transcend, but I do know that the people are very nice. I had 2 weeks of a slow period, which was frustrating. However, this happens at all companies from time to time. Especially in the summer. I know this because I have worked at other companies and have had the same slow time. At Transcend, I never had to ask for another account, a secondary, one was offerred to me and I started right away on it. I have a very good line count and make good money.
I may have to take on other accounts in the future, I don't know. If I do, then I will. Transcend is not the only company that this happens at. It is all in how you look at it also. The more you can do, the more valuable you are to your company. This will only benefit you. Of course it is not ideal, but sometimes unavoidable. Yes, it does slow you down but this is just at first. You eventually become accustomed to your secondary, or whatever number account that it is for you, just like you did on your primary when first starting at Transcend. I have found in my experience that the less flexible I am, the more limited I am. In this line of work, that is not good.
You will also hear about Transcend using VR. I am getting ready to train on that. I hear horror stories about the whole thing and I am sure that it is everything that everyone says it is. But the thing is, a lot of companies are going to be using it. Maybe not all of them, but a lot. It is a step towards the future and we have to learn to accept that. I am not worried about doing it. If I have to work longer hours for a while to get used to it and get my $$ back where it was, then so be it. I believe that this too will be something that an MT can get used to and become good at, just like having multiple accounts.
All I know is, at Transcend, I have always been paid on time, paid well, never had a check bounce, and I have not ever been lied to or mislead. This is my experience and my opinion. Good luck to you!
transcend/mdi
I was hired for Fri-Mon. Was told they have little coverage at that time. Not true???
MDI/Transcend
Wre they the same company or 2 different companies? They are being lumped together a lot in posts.
MDI/Transcend
MDI was bought out by Transcend, but they work as a separate entity. It's like Time Warner and AOL.
Transcend/MDI
All the posts are too far down. I can't keep up with all the drama way down there, so I thought we could bring it up here where it's easier to find!
Which one MDI or Transcend?
nm
MDI/TRANSCEND
And if MDI/Transcend do become one company, I'm out the door....Transcend was a horrible place to work, and I would hate to see that happen to MDI. While it's not the perfect place, it beats Transcend all to he@@...
TRANSCEND
I do not work for Transcend, but have done my research!. Has anyone stopped to look up info on Transcend? Note that all upper management is comprised of men, and their salaries are all over $200K a year and then there's one AM who's salary is $200+K a year plus something like $10K bonuses every quarter, yeah, and they aren't making any money! And here we all sit typing our fingers to the bone, barely ekking out a living while some CEO of a company, who by the way is not an MT, and has never transcribed, literally forgets that we are the back bone of his company, while upper management collects their 6 figure incomes, and forgets to recognize that without US he would have no 6 figure income! Gee, how many lines is 200K????? It's all pubic information! The good side is offshore!
Okay first it was MDI-FL, Transcend, MQ, SS
and now KS! The post below me is starting it now with Spheris. What is up with all of this? We all know that each and every company has their issues. We get it already. People are bashed on here if they say something good about a company, because they must be management, or if they say something bad, because they must be disgruntled. We all will not have the same experiences. Different strokes for different folks! I have worked for 4 of the companies listed above and have had a different experience with all of them. A few I would not go back to at all and 1 I have; however, just because Joe Blow had a better experience than I did doesn't mean I get on here to bash that person and INSIST they must be lying about their experience.
Can we all just agree to disagree on certain issues?
Transcend
To the questions about 20,000 lines per pay period, I noticed that the poster(s) are not saying whether that is post escription lines or preescription lines. Beyond Text, or the other platforms that Transcend has. In order to answer, these questions have to be more specific as to what platform someone is working on.
I get 20,000 lines per pay period, however, that's after they do the conversion rate on my account and take 20% of those total lines. Standard = transcribed. Edited = VR lines. And that puts me in the incentive. The incentive Transcend has it the BEST in the business, and it is attainable. And they pay a shift diff for both weekend days, which I work to get the shif diff.
There's lots of questions of what to do when work is low, well work is not always low, and you have to go with the flow and work as hard as you can and keep your butt in the chair, and not do dishes, laundry, clean, watch TV, play with the kids, visit with your husband, boyfriend, significant other, or any other activity that takes away from truly being productive. Then when work is slow, there is less headache of worrying about whether to get your lines or not. And NO I am not one of those people who works "off the clock" that only hurts all MTs in the long run. I work my 8 hours, no more no less on the days I am scheduled. However, if I missed some hours because of running out of work or slow work, I will get prior approval BEFORE I come on to make up the time, or wait until late when no one wants to work, which is usually between 6p and 9p. Always with prior approval!
What I do is email my supervisor and ask her if it is alright to adjust my hours to accommodate the the flow of work. There is also a tool on the internet with Transcend to see when everyone's schedule and to be fair what I do is work when there is very little coverage, or hours when there is a break in coverage, that ensures that there is work, but you have to be flexible. I have found that many of the MTs that work and complain about not getting their lines want banking hours, and this is not a 9-5 job, M-F. I work BOTH weekend days and ALWAYS have plenty of work. In the few months that I have been with Transcend work was slow on one weekend day, otherwise I can manage to get usually about 3000 lines per day on the weekends, now that's VR and transcribed lines combined, and NO I am not typing 3000 lines, but remember there's a conversion formula. I usually work a split shift on the weekends, there's work in there in the a.m. and then I start up in the afternoon (when NO ONE is around) on the weekends, and I have plenty of lines on the weekend evenings. That's how you get your lines, you work the hours no one wants.
And a comment to the posters down further on the board. Everyone is correct about speaking up. So few people do that, and chose to fly "under the radar" because of fear of "making waves." Well, there are those of us who make the waves, and do not fly under the radar, and we are the people that help make it better for those who want to sit back and put negative posts on these boards, but do nothing to make it better. It's like the people who complain about who we put in office, but they do not VOTE! If you do not vote, you have no say in what happens. That one vote could make a difference, and the same with MT. We need to be more unified as MTs and then the nationals might sit up and listen. We need to refuse to transcribe, edit, etc., all these horrible dictators for the ridiculous rate of money they offer, if we all got together and stuck together and had ONE VOICE, we WOULD MAKE a DIFFERENCE! I have been very successful in this business for almost 30 years, and have been in management in 2 soon to be 3 companies, and the only way I got where I am is to SPEAK UP and get noticed! Otherwise, you are just another stereotyped warm body in stretch pants with a cigarette hanging out your mouth and a beehive hairdo to these companies. (Nothing wrong with stretch pants, beehive hairdos nor cigarettes either, if that is your choice, to each his own) but that is how most nationals see transcriptionists, and that is just not so.
Do not let anyone tell you that it is a "privilege" to work at home. It is not a privilege, it is the only arena for us to work in because almost all transcription is done in the virtual office. So it is no longer a privilege and I will correct anyone who makes that statement. If you do not work at home, you most likely cannot be an MT.
Most of us are well educated, intelligent women, who love our families, who love what we do, and enjoy transcription. But we can't make any changes if people do not "vote."
I am management, but not at Transcend.
Transcend
Transcend does not pay 10 cpl anymore.
Transcend
Just curious.
Does Transcend have a "honeymoon" period or bait and switch like some other larger companies I've heard of and do they overstaff accounts with MTs? And, if you know, do they cherry-pick like some others I've heard of? TIA.
RE: Transcend
No to all of the above.
same transcend
I just saw 2 posts on there just from looking today about how they loved beyond text. They did have some static on a few jobs and didnt like that but did like the platform other than that. Some people do like it, some don't. Good luck to you.
transcend job
Was just offered a job with Transcend a 8 cpl...after reading all the negatives about this company and seeing all the positions they are looking to fill, I'm really starting to think I should look for another company??
Maybe PT for Transcend
since work is so low and go ahead and start with Amphion, see if you like it better, and then maybe make the switch. If I were you, I wouldnt put all my eggs in one basket in this business. Or maybe PT with Amphion to see if you like it first. But I definitely would not rely on Transcend for my bread and butter since they have shown just how much they think of their MTs lately with the pitiful new platform, low work volumes but continual hiring of MTs, etc., etc.
I agree-get out while you can!!!
Transcend.....sm
I see that some people have made negative posts on this board about Transcend. I've been with the company for a long time and have been using the editing platform for several months now. At first I was concerned about what it would really do/not do; however, I've learned to love it and now am glad that I've made the change to editing reports (as well as transcribing some that aren't on editing yet).
Transcend announced last week that they're providing a word Expander program to those moving to the editing program free of charge, and it's a great program that would retail for $100.
Therefore I encourage anyone reading posts about this company to remember that there are plenty of us happy on this new format. I know because I've talked with many peers on it who have been on it as long as I have and we all have the same sentiments. 
Well you should go to Transcend if you like $8/hr...nm
nm
Transcend - sm
If you searched the archives and STILL accepted a job wiht them, I'm amazed that you ask if they have work. The archives are full of posts about NO work at this company. Be prepared to babysit your PC waiting for work because they run out constantly.
About Transcend
I left after many years for lack of work, but apparently a lot of the new hires are getting plenty, so I can't tell you in all honesty that you won't have enough work. There seem to be plenty of people who are happy enough there for the moment.
Ex-Transcend x3
I have been hired and quit Transcend 3 times because of lack of work. They overhire, and one time, they had no work for me during training. It took 3 weeks to accumulate 40 hours of training pay. They are transitioning to VR and will be paying about 4 cents per line. They are notoriously out of work, and many people have left for this reason.
It is the same as transcend's.
x
Transcend
The ad on the job board says IC for 90 days and then if satisfactory, transfer to employee - does this mean you work 6 months before being eligible for insurance, rather than the normal 3 months?
Transcend - sm
Check the archives on this company...there should be tons of "ugly" comments on it.
But, there are still a LOT of MTs at Transcend..
nm
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