Softscript will pay you 10 cpl if you can verify that now.

• Recruiter hasty about questions - NM
  • Don't judge a company by the recruiter - - sm
    • You would be surprised how many MTs with 10, 15, 20 years of experience put out poor quality. sm - Recruiter
      • QUALITY...You'd be surprised by how...sm - PA MT
        • If someone has the experience, the volume and the quality, whole package, they SHOULD be paid well. - Recruiter
          • Curious to know where one can get 10 cpl these days! - And what company is that?
            • Softscript will pay you 10 cpl if you can verify that now. - frelvis
  • Best not to judge a company based on recruiter. (sm) - Hal9000
    • I still wouldn't want to work for a company - RecruiterNightmares
  • Hasty and Recruiter does not a good combo make! - Don'tDoIt!
  • It has been my experience that they usually don't - mt

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Did you ask when you were hired what the company definition of a line was?  Are you paid for spaces, headers, footers, demographics?  The DQS platform can only do what people have programmed it to do and nothing more.  I worked on the back end with this platform for nearly 10 years.  You can break down every single key stroke and assign it various values, i.e., you can make the letter *a* count for 2 strokes if you want and *?* count for nothing.  Those are just examples.  If you are on different accounts the lines may also be counted differently.  So many variables, but look at the suggestions above. 

Here’s the line we got from one of the smaller MTSOs I worked for.  A lot of MTSOs have in their contracts with some hospitals that there is a minimum amount of minutes/jobs per year that the hospital promises to send to the MTSO and the hospital had to pay the entire contract even if they did not send that many minutes/jobs.  That is so the MTSO has a better idea of how many MTs they will need for the year (like that ever worked !!! They were always overstaffed or understaffed).  But I digress.  So come the end of the year (usually November or December) we would get slammed with old dictation and a lot of it was work types we usually did not get.  So, we were told that the hospital “found” some old dictation.  The MTs figured that we were not the only MTSO that that particular hospital used or they still had in-house MTs, and what really happened was instead of being charged for jobs they did not have us type, they cleaned out their in-house dictations and sent everything they had to us.  Some hospitals do not have a time limit on discharge summaries and letters so they can be a couple of weeks old without anyone worrying about it. 

Some of the hospitals had all their dictations go through their in-house dictating system, and then the hospital would transmit jobs to us in batches.  So, another time we got slammed, they told us the hospital was having problems because their in-house system had crashed or something, and they just “found” all these old dictations that had gotten “stuck” in their system and just popped up when they rebooted. 

Do not know if either explanation is true, but that was their story.  Guess they sounded plausible, because we never asked again where all those jobs came from after the first couple of years.  LOL 

I like to see the reports typed so that I can do a check against my list that I write on a tablet for myself. How are you doing this? CTRL I does not give an accurate count, because it shows every line/character in the report, which we do not get paid for.

Please share with us how you double check your handwritten list by the number of jobs/job #'s you get paid for. I have never worked a job where this is not available to the MT.

I want to see a list of reports by job number that I have sent/transcribed showing the number of lines for each individual report.

nm

NM

Unless you have worked for all of the nationals out there, how could you possibly know that SoftScript is the worst?  Perhaps in your experience it was the worst.  How many nationals have you worked for? 

Anytime a company changes the way they count lines, complaints end up on this board regarding that company.  As far as stealing lines....I would imagine they changed the way they count their lines and this is not okay with you.  By all means, you have a right to feel that way.

I have worked for SoftScript and as with every company, there are problems but I have also had a lot of positives come from working with SoftScript.  I have been doing transcription for 25 years and in my own personal experience, they are no where near "the worst" to work for.

I think they start QA out at 5 cpl now, but it could be 4 cpl.  They do pay for spaces.  They do not pay for headers.  There is always plenty of work (I have never ran out in nearly a year).  Unfortunately, I do not know anything about their benefits. I know they are currently looking at some better plans.  There is no dental plan as of right now. I know they have medical but unsure of rates.  They have paid holidays.  They do require you to work a schedule which must include 4 hours on on the weekend but also with a schedule you must do X number of lines per day, usually not too hard to reach either.  I like their software as it uses Word.  You can check your line count in Word by dividing characters with spaces to get your line count for each document.  There does seem to be several accounts with heavy ESL, but only 1 or 2 that I have found that I would like to shoot if I had the opportunity.

Hope this helps!

I agree with FelloMT.  It is very rare that I run out of work.  I have NEVER had a late paycheck.  Sometimes there is a lack of communication, but for the most part, I have enjoyed working for them.  I also agree that their platform is very easy to use.  They also try to be accommodating with the accounts that they assign you.

I never quite understood all the negativity about them.  I have been with them for a year and really don't have any complaints.

Eeeewwww!

Anyone know anything new about softscript?  I have seen all the old stuff and just wondering if there was anything new going on.  Thanx