So you are saying the SWAT team members may have
Posted By: MTmom on 2008-05-03
In Reply to: again..not true - marlene
been laid off in entirety because they were not up to par for their hourly, therefore the company downsized that team, and rethought the strategy, and will hire production QC and transcriptionists instead for better quality and rates? That this company is in Mass, and puts their USA MTs and QA in high regard? I am trying to see why you are saying to get facts straight, this is what I am asking you to do here please. I was offered, and could probably take an MT position or QA at production since we have not yet set a start date, but as before unsure about the stability of my position.
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Focus SWAT Team
Let's see. What did the SWAT team do? As a former SWAT who was laid off on Wednesday I fixed STUPID mistakes by STUPID people who were too LAZY to look in their account specifics to format reports according to the client's wishes, too LAZY to look up their medications to see if they were capped or not, too LAZY to search the internet for information because they were pushing for lines, removed extra spaces that were padded and filled in blanks, yes even the reports that came through with 20-30 blanks, we filled those in. That's what the SWAT team did. Maybe you should fear for your job, because if the reports go to the clients the way they came to us, those clients are going to be looking for a company with MTs who know how to read, spell and research to do their work and they aren't going to find them at Focus!
It depends how many members of your team are working. SM
Some will be cut off, depending on their ranking, i.e., how many lines they do a day, how good they are with ESL, etc. Believe this or don't believe this.
No problem, I just thought maybe you were one of our Indian team members.
NM
Laidoff Swat/OC from that Indian Company/sm
Did most of you accept their offers or decide to move on?
Too bad they got rid of Indian team leads. My US team lead is the worst.
New option for group members
Group members now have the option of hiding their email address and IP address. This eliminates some features of the group but is for everyone's protection.
Inviting new members, maybe it will pick up
Everybody is scrambling for lines because its slim pickings now, afraid to spend time in the group for fear of losing a job to type. JMO.
opppss meant purple team, not red team.
Sorry, I meant the purple team.
Anyone checked into Encompass? Think all AAMT members get job offer mailings from them? NM
Thanks.
MTSO's can choose to hire quality union members
or there are many of us out there who are working on our own accounts and are ready to form a more MT-friendly MTSO.
This is the beginning of the end for treating MTs as if they have no valuable skills. Offshoring has been proven costly - multiple layers of QA, litigation for patient care mistakes that sneak through. India, Pakistan are becoming targets -See Mumbia-the group of us who have been studying this have seen a 20% return to TRANSCRIPTION PERFORMED ON U.S. SOIL.
Offshoring was fun for the corporates while it lasted - those who gave no care to patient care, only to the bottom line. It's come full circle now - the work is coming back to us. Don't let anyone scare you further regarding offshoring - the work is returning from ESL countries across the board.
Within the past week I have spoken with 5-different Dell Support Agents, all located on US soil (verible), and compared total call time for the same computer scenario as 5-Dell Support Agents canvassed 6 months ago, admittedly located in Pakistan. The AMERICAN agents averaged 2-5 minutes per call; Pakistanis averaged 8-25 minutes per call. Multiply the extra 20 minutes by even 1,000 cals per day - OUTSOURCING BRAGS HUGE SAVINGS and the cost appears very small at the outset - BUT WHEN YOU ADD ALL OF THE PROOFING, LANGUAGE BARRIERS, TIME SPENT ON HOLD, ETC., IT IS COSTING EACH AND EVERY COMPANY MILLIONS OF DOLLARS YEARLY TO OFFSHORE OUTSOURCE.
There is proof - the work is coming back. And contrary to what we've been told, not all doctors are agreeing to VR - they cannot be forced and many of them are still using VR platforms for FULL TRANSCRIPTION.
We have done a lot of research before bringing this to light. The technology is not advancing as quickly as our paychecks are shrinking. We are being lied to.
No more bickering - I don't care if you have 30 years experience, or are fresh out of school - PUT YOUR PERSONALITY CONFLICTS ASIDE FOR NOW AND THINK OF US AS A GROUP OF PROFESSIONALS THAT NEED TO SET SOME GOALS AND BOUNDARIES AS WE ARE STILL IN HIGH DEMAND.
Do they have a US team? Or
should I start looking?? They have never mentioned anything about dropping the US team, but I would bet they would do it in a heartbeat - I guess that's why they are known as heartless.
There is still a QA team.
The team leaders to the document completion.
BEST team
KS used to have people that just did that without a name. There was a gal who did our hospital and we could not have her permanently. What we settled for was not even close to what we wanted. The whole idea is very midleading.
ER Team
Yes, they asked me for either a Sun-Thur or Tue-Sat for daytime hours. Afternoon and late evenings could be Mon-Fri.
Same team
I worked for OSi for the CURRENT QA manager and most of the current team were there the entire time, except for new people who were hired as the company expanded. Most everyone was excellent to work with - a great team atmosphere. Working as an OSi QA is not easy, and I liken it to teaching - you do way more than you are expected to do because you LIKE to, and you get paid way less than you are worth, because you like doing what you do. But I think that's true of any job you do that you love.
What Team Were You On
What team where you one there? I currently work for them and have had none of the trouble that you had. I am sure it all would vary from team to team.
A-Team
What about blanks? Do they count against you? What about ESLs? Are they difficult? Thanks for your info!
Red team
If you are on the red team, you have a fantastic supervisor provided she is still there. I absolutely loved her!!! She will definitely go out of her way to make your experience as pleasant as possible. She did for me, and she was the main reason I ended up staying. Unpleasant note: This is the team I had the unpleasant QA person. Good luck again!
By the way, I bet we are on the same team.
I will be using ExText too and I love that platform! Take care and I meant to say congratulations to you too!
Team Leaders
And all the GOOD team leaders who really communicated well and cared about the rest of us left! HMMM wonder why?
Team Leaders
I have to agree completely. The only really good team leader that MDI had was Shannon. She was always available, was always there to help, and actually cared about each individual person there. If you had a problem, she was there to take care of it or she would find someone who could. I guess she finally got fed up with MDI too because she left, which is a shame because she was the only one there that actually had a heart! We miss you Shannon!!
She said they were doing away with all ICs - I have no facts for you. You should ask your team
x
MDI-FL-team leaders?
Trying 2 learn about these team leaders. Anybody know anything?
MDI-FL-TEAM LEADERS
I work for MDI and I love my team leader. I have actually more than one team leader, if I switch to my secondary account. They are both very helpful in providing me with anything I need, and I also notice they are available to me at any time for help. Don't know about redheads, blondes or brunettes, as I have not meant them, but I can ask what color their hair is, although not sure how that would help anything. Anyway, I think they are the geatest - a lot more help than I have ever gotten anywhere! I'm thrilled!
MDI team leaders
Marianne, I agree with you. I have never been happier at any company I have worked for, as far as the help I receive and the flexibility in my scheduling.
Another happy MDI-ER!!!
MDI team leaders
I just want to tell anyone who will listen, this is the most structured environment I have worked in for a while. I too did not know what to expect, having worked at other places. This team leader thing sure was a great idea. You have one person to deal with who is always available to you for anything you need. You don't have to worry about who to go to, and if you do, your team leader guides you in the right direction. I am so glad I made the move to MDI - finally a company who cares!!
And I am joining the KS Team on
Halloween!!! Yippee. Goodbye MQ, I'm coming back to KS, where I should have never left. They are the best and in no time they will be better still. I can't wait!
Sorry, should have been team player. nm
x
My team leader is the best. She
keeps us informed, always available, and provides more help than any company I have ever worked for.
This is not what the KS team is at all but it also has not started
yet. It is going to be radiology only from what I understand and only for vacation coverage and heavy volume for hospitals, not every day, so it will pay very high.
Medware ER team
Me too, on the ER team. I think we are about to start a new Hospital in June.
I use Merit on the ER team
nm
As a former OSi team lead.....
I will say that the main reason I left the company is because I knew it was not right to ask people to work extra when they could not report it on their time sheets. And, yes, an account coordinator, has definitely recently asked people to work extra but not report it. This has been going on a long time. Time should be recorded as time actually working not what you put on a time sheet. That is ridiculous. The majority of my MT's did work extra but did they get paid overtime? No! This is SO not right!!!  ');>
she did it while a team lead too
/
They really are the best management team (sm)
Believe me, I previously came from a doozy of a place. If you had a problem, it was YOUR problem, and if they did help you, it usually took days.
OSI team leads don't do QA at all
All we do is monitor workflow and assign jobs when the coordinator is off - I get $14 for a few hours a week and then do transcription for a line rate. Line requirement is less than regular MT's.
Not a bad setup for us.
My team is doing well under the new plan also....
Reading Sue's note, I had to chuckle. MT's are always asking (and rightly so) to be paid more for doing the more challenging accounts, and for working the less desirable shifts. So, when a company recognizes this and creates a comp plan that takes these factors into account, the company should then be criticized as ONLY paying their TOP rates for these factors? Please!
I also have to take strong exception to Sue's statement that 100% QA is impossible. I have a number of people on my team who not only make 100% QA, but do so month after month (and we round QA scores UP, incidentally).
As for losing key people, I'm not really sure what's terribly new or different about that in this industry! The company is doing some realignment of its operational and support units in order to be more efficient. Show me a company that doesn't do that from time to time as its changing circumstances dictate, and I'll show you a company that will go out of business.
Finally, the people on my team are doing just fine, and better than they were, under the new comp plan - and that was the whole focus of the plan. It is true that we had one client that happened to have some very large templates and for which, frankly, that team was, in reality, being grossly overpaid relative to the actual transcribing that they were doing. It was really quite unfair to everyone else. So, under the new comp plan, this situation was corrected and the people on that team are now being compensated exactly like everyone else - meaning, they are paid for what they transcribe. If you look at the results very superficially, you could say these people had money taken away from them when, in fact, that is not true. Instead, for a very long time they had really been unfairly overpaid relative to others in the company who were doing much more actual work.
All I can suggest is that anyone who is interested in TSI get your information directly from the source - our recruiter, June Jackson. She'll be very happy to answer every question you have about TSI.
Star Team
Well, if you like working on multiple accounts with horrible dictators, follow the BOS, plus Transolutions BOS on top of that and working on a computer system from back in the 80s, then it will be a good job for you!!
Got to be part of the TEAM!! - lol
NM
I work here too but you must be on a different team. sm
I haven't had a full paycheck in 2 years, day shift is overstaffed and I don't have the option of working other hours; excuse me, flexing. BUT, I wouldn't work anywhere else. Good bennies unless you live in BFE like I do, then there are no providers on the insurance but that can be worked around; don't get sick. Seriously, it's a good place to work compared to what I read on this site. They provide equipment for free, PTO is a good rate as long as you're working, and they won't hassle you if you don't make the minimum lines because work's low.
RE: STAR Team
The STAR team is a group of MTs that basically agree to work on any account they are needed on at the time and they get paid an hourly wage plus I believe extra if they type more than a certain number of lines. Basically, you don't have a primary or secondary account. You work whereever you are needed at that time.
What exactly is a Team Lead?
//
blue team
There are 4 teams, each with different managers, accounts, etc. I'm on the red team...just curious if I'd run into you!
I'm on the Blue Team!!!
You'll love our supervisor, she's the best! QA is pretty good too, though haven't had much dealings with her. She is very, very fair though and if you ever dispute your score, our supervisor will go to bat for you. Good luck...I'm sure I'll *see* you there!!!
Team Aviss??? (sm)
Check out the two threads in the Job Seekers Forum from something called Team Aviss.
It's an Illinois phone number, but with the horrible grammar and spelling, I've got my doubts about their true location.
I agree with A-team
It does depend on what account and the dictators as well. I usually don't have trouble making my required lines, but lately in the last week or so, I have. I think mine is partly due to not getting enough rest though. But, agree with talking to K/D as well. I can't imagine finding another company as good as Ax.
team lead
You have it all figured out. How can I even respond to such brilliance. Until you understand what my job entails and how much I'm paid, might be smarter just to stay quiet. You know about 1% of what I do for Cardioscribes.
Team Lead Help
So, if you don't mind me asking, to make sure I go the proper route, when you say team lead, are you referring to our STM? I have not been with the company very long and I am not familiar with the position of a team lead. I plan to take your advice. Please email me if you would rather communicate that way. Thank you.
Nope, not on my team
x
That depends on your team - sm
Some only have calls if there are issues with a particular account.
Thanks A-team. You've been
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