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Serving Over 20,000 US Medical Transcriptionists

So are Heartland MTs actually working this week?

Posted By: CuriousFormerHISMT on 2006-05-10
In Reply to:

Do they have any work for you to do or is everything being sent to the centers in India?




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Everyone working for Heartland
I dont work for them myself, but I feel really bad about what is happening. I think all you Transcriptionist from there should start emailing Dateline. 
I wonder if Heartland knew it was MT week coming up? Nice way of saying thanks....
nm
Yes. I earn almost $40,000 working 32 hours a week. nm
nm
I make about $1,500 a month working about 20 hours per week.

Believe me, I'm not bragging or slamming anybody at all.  No way.  I'm frustrated with my own income because I'd like to make more.  I'm willing to put in more hours to do it, too.  Honestly, I'm not that fast.  I have one very small local account and one small MTSO I subcontract for.  None of it is verbatim, it's clean up the grammar as you go, which totally slows me down.


I won't work for a national any more because I couldn't make enough money there.  I wasn't willing to tough it out for three months until I could make their line counts, especially when they had me on their worst accounts, pools of hundreds of dictators per hospital so I couldn't use my expander, and a new account every week.


I've said before that if I'm going to do MT, it's going to be on my terms.  I won't chain myself to a desk or be "on call" all day long waiting for work to come in.  Nationals don't pay you to sit there and wait for work.  That's bull.  Being on call IS working.  Other businesses pay their "on call" people at least minimum wage.  They skirt around the issue trying to use SE and IC terminology, but it's just a way of paying us less to be at their beck and call.


Don't give up on MT entirely.  You'll find your fit.  It just takes some searching.


If you are speaking of this week at TT, they are working on payroll which is MORE Important to me

I love to leave them alone on pay week, especially, as I really enjoy always getting my paycheck on time !


I dont seem to bother them at all, tho.  No need to.


Been working for Cardioscribe for a year, never once did not get paid within one week of end of pay
Instead of complaining why don't you do, as I did, and just ask. The line counts are being finalized now and the bank deposit will be made tomorrow. As you mentioned, in past posts pay day is the 7th and 22nd, so start the complaining tomorrow if we do not get paid. I have worked here a year and never once did not get paid within 7 days of close of a pay period. That is pretty good compared to other places I have worked for that took 2 and 3 weeks to get paid for a period of time. For those of you that like to say nasty little things about Cardioscribe, quite often, please do us all a favor and find yourself another job and good luck to you. This will blow your mind I am sure, but I am not afraid to backup what I post with my name. Sheryl Cantrell. You are very welcome to contact me if you have questions and apparently do not know how to ask the right person to get answers. I know Tonya posted her name, email and phone number and none of you who seem so unhappy working here have contacted her. As I told her today, there is just some people that like to stir up trouble no matter where you work. If you can find a place that treats you with more respect, kindness, and never a problem getting paid, please go and be happy.
Yes, we have had server issues this week. Dictaphone engineers are working on it.
Have you never worked anywhere else where this has happened? This used to happen in-house where I worked too, at least once or twice a year. Machines do need upgrading and repair from time to time. And just for clarity...they did send out emails about the server issues and also about Jesse leaving. Get over it already. geez.
I agree. I was thanked for working extra the end of last week and told of some MTs on my job type
who were out due to illness or vacation and that we were getting behind.  Same as the message this morning....the minutes were building up.  Seems things are a bit desperate at this point and we all just need to quit trying to read into the situation and pitch in and get the work back under control.  OUR company needs OUR help, and we need to pitch in 200% or we may very well find ourselves without an account to work on.  I don't think it was a threat this morning - I think it could happen.
Must we choose either 8, 16 or 24 hours. Why would they want someone only working 8 hours a week.
That is less than SE are required now.
Full time with Transtech is both. 40 hours per week and 5500 lines per week.
x
Nope .. email on 1/18 promised "within the next week." Here we are, 1 week later and no info.
x
The minimum is 5500 per week, NOT 6600 per week. I think you made a typo. :)
NM
i clear over 800 a week, 40/week; 30+ year experience. (nm)
x
I get my paycheck every week - that is enough for me! Happy MT week everybody! nm
x
I got laid off for MT Week. Happy MT Week to me!
x
Good last week - Slow this week.
I hope this is not an indication of things to come.  I am getting 1,200 lines a day but it is taking me all day to do it.  We seem to be out of work from 9-12 every day this week.  Hope things pick up after Labor Day.
Ditto.. Over 13 years experience working in hospitals doing all types of reports, currently working
for a national etc.. and Spheris told me I didnt have the qualifications. What cracked me up was the hospital I was working at at the time contracted some of our work out to them.. What a joke..I was good enough to work for a hospital and gave them work, yet not qualified enough for them. What is wrong with this picture.
MQ same situation. No pay for working holidays, no pay for working weekends nothing. Now noone works
much anymore and so they jerk the work out of the accounts to some place that throws it back with a lot of bad bad quality. This is the NE region. I dont know what the others are doing.
Heartland?
Has anyone heard of a company called Heartland Transcription out of Toledo?  A friend of mine has been talking to them and wondered about it, so I told her that since I was online right now I would ask.  Thanks! 
Heartland
You MUST be their recruiter.
heartland

TAKE EVERYONES ADVICE, DON'T GO THERE - BEEN THERE - WORST EVER.


Heartland
WOW! What paper was this printed in, the post doesn't mention it. Also age discriminations is llegal folks, and just fort he record HIS hired me and I am 58...make me wonder..................nola
Heartland
I myslef cannot help but wonder what is going on with Heartland. I currently work for them and scared I will end up without a job.
Heartland does.
xx
Heartland?
Does anyone have info or updates on what is going on at/with Heartland? I've heard about quite a few layoffs in the recent days. Thanks.
heartland

 


sometime back, there was a post in this forum regarding heartland's sale status. it refers to spi backing out of acquisition of heartland...


Heartland.....sm
Medical transcription business booming
Anshuman Daga

Bangalore, February 20
Medical transcription firm HealthScribe India, which uses India’s large pool of English-speaking graduates to enter medical data on US patients, expects its revenue to nearly double annually over coming years.

“I expect our turnover to grow at 80 percent compounded annual growth rate for the next few years,” HealthScribe’s Chief Executive Officer Tony Hales told Reuters in an interview.

The company, a joint venture between Max India and Healthscribe Inc of the United States, currently does $6 million in business a year.

The booming medical transcription business has become a $ 6 billion industry in the USA.

Transcription professionals key in medical data such as patient histories or treatment into computers after doctors in the USA phone the transcription centre and verbally record their observations. Once keyed into computers the data is transferred back to US hospitals via e-mail.

Global Centre

India has become a global hub for medical record transcription business with the establishment of high-speed telecom links and its large number of English-speaking graduates.

The fact that wages in this field in India are only 15 percent of US salaries is the biggest draw for firms such as HealthScribe to set up shop in India, Hales said.

“Our (HealthScribe’s) only limitation for growth has been time and experience,” Hales said. The company was not adding more than 75 to 100 employees a month to ensure that the quality of work is maintained, he explained.

Hales said it takes about four years for a local employee to match the quality of work done by his counterpart in the USA.

Other foreign companies in the same industry with operations in India include US-based HeartLand Information Systems and CBay Systems (India).

The growth of such services has been fuelled by rising demand to maintain basic hospital data and records and use these as legally recognised documents for US doctors to support medical decisions. Reuters

Heartland?
Who is spi? Thank you.
Heartland... now what do we do?

So... what do we do now guys?


Heartland
So sorry to hear about what happened.  They will lose their clients.  Are any of you from MS, AR or TN???
Heartland
I'll bet the we take care of our people people have even them beat dirtwise.
Heartland
Very sad, well-written. Please, please, forward this to former Senator John Edwards at OneAmericaCommittee.com. Please browse the site and familiarize yourselves with the work the Senator has been doing. I believe HE REALLY CARES. Please anyone who has the time, browse the One America site. You can sign up for updates from them and help by signing petitions and just spreading the word. It's time for Americans to take back America, don't you think? Thanks all. God bless you all who have been treated in this fashion by Heartland, but consider that some way, in some fashion, the ones who did this to you WILL get their just rewards.
Heartland

The we take care of our people was supposed to be in parentheses but didn't show up in my post. 


Heartland
I am sorry for all of you. I had the miserable experience of working for Heartland a few years ago. I stayed only 6 months so I didn't have to reimburse them $2000 for their flying me to Toledo for training (what a joke that was) me. For those of you who want to write their clients, be careful. It technically could be a violation of HIPAA. Instead, write the newspapers where the client is located. You can bet that their staff members read the letters to the editors. A letter to the client could just get buried by the administration. I know of at least 2 instances where a client was outsourcing to India, but their staff was unaware of it. Do not, of course, mention the name of the client. Call it a local medical facility or a medical facility located in this state or area if there is only one medical facility in that particular town... something like that. It has been a few years since I worked for Heartland, but while with the company, I edited reports typed in India. If any of you want to E-mail me with the city and state (no other information) where a client is located, I will be happy to write a letter to an Editor too. Best of luck to all of you.
Heartland
HCR Manor Care is the mother company for Heartland, Inc., they are NOT BROKE by any stretch of the imagination.
Heartland MTs.....I want to ......sm

tell you how sorry I am for your situation.  Take some satisfaction in the knowledge that eventually Heartland will realize they made a grave mistake by outsourcing all their work overseas. 


If you are interested in working for a 100% US company, perhaps I can help you.  Just drop me an email through the board here.  Good luck to all of you!! 


Heartland
YOU are so right. I have said all along from all the posts I've seen from MQ to anyone else. They cry gimmee, gimmee, gimmee. They don't get what they want, so they bad mouth the company, but OMG, don't even think of working on weekends (except maybe every once in a while), or a holiday, or after 5 pm. If that's the schedule they have been looking for, they are in the wrong field. You can't watch soaps and eat bons bons while you transcribe. I basically work the same schedule I did IN a hospital, usually all day Saturday and I work from 5 a.m until I have met my own personal quota. This is a good field but I think it has been trashed by those who thought it was a cushy way to make easy money. Wrong, wrong, wrong. It takes as much dedication to do well at home, if not more. I agree some of the companies have taken advantage, but by and large, a lot of these people do a lot of stuff they wouldn't do or couldn't get away with while working on site.
Heartland MT
I am suppose to work today but who knows what will be in store for me. Standby or work.
More on Heartland
Why do the hospitals that contract with Heartland allow the work to be in India?  I know there are hospitals out there that do not want the medical records overseas.
Not from Heartland but if it was me sm
and I could afford it, I would take the rest of the summer off and collect unemployment.
Heartland
Does anyone have any recent information? TIA
Heartland
Wondering who bought them...
Heartland

Hi,


Heard a rumor that Heartland is going to close down its HBT in India. Can anyone confirm it as a rumor or otherwise.


 



Heartland reply
I worked for that company for about 4 months and they were a JOKE!! I am talking in the first few months I had 8 different accounts and they were constantly changing the formatting/something about them daily and you had to run off about 150 pages everyday. I NEVER once got the same doctor EVER!! I typed on 4 different accounts all in the same day and they all had different formatting. It was a nightmare! I would not go back to them if they paid 20 cents a line!! RUN FOR YOUR LIFE!!!
Heartland sold
HIS employees - watch your backs - they have sharp sticks to put into your back while smiling to your face!
TransTech/Heartland?
Why on earth would you think this?
TransTech/Heartland
As far as I know, they are not. Heartland is now up for sale, however. Could it be possible that TransTech is interested in buying it?
I love Heartland
nm..
Thoughts about Heartland....

Has anyone worked for this company? What are their strengths and or weakness? I have been offered a position with them. I need an honest answer please!


Heartland Woes

Alright, I think I've decided to leave.


My issues: Software is horrendous, client’s specifics are 60+ pages (which you need to know about 4+ inside and out) and not even to mention the so-called "supervisor" who reminds me of a mall rent-a-cop - obviously not a transcription background. I don't know if I should stick around until they are sold in case it would get better or do I just walk away from this?


Any other MTs out there that felt this way about Heartland and what/where did you go?  Does it get any better or are all national companies like this?


HELP!!!


RE:Heartland Woes
No. Transcription companies in general are not at all as you describe in your post. I cannot even dream to commisurate with you on your job issues.