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Small MTSO and bad business practices

Posted By: Voice of experience on 2008-09-18
In Reply to: Late paychecks - Anon

I think the reason for late/bounced checks is exactly due to a lot of small MTSOs not keeping business and personal money separate and they do not have a reserve to fall back on in case something happens.


I had one that did not keep her personal finances separate from business and some government agency (she was having legal problems) went in and wiped out her bank account...she still owes me big bucks and that was several years ago. Unfortunately, I kept working (2 months with no pay, stupid) believing things would get better and believed the excuses and lies before I found out what was going on and quit, but could not collect because she had no money left and then she just dropped out of sight (rumor has it she changed her name and moved to a different state).


Another one had the same situation as far as not separating business from personal money and bounced payroll checks (I quit when the first check bounced, lesson learned from the first time). I finally got my money from that one after months of waiting. Needless to say, I will no longer work as IC for small MTSOs. They will lie to you when you ask if they have a separate business account and a line of credit or reserve to ensure payroll is on time even if client does not pay on time or they themselves get into financial trouble.


BEWARE THE CONTRACT THAT SAYS YOU GET PAID WHEN I GET PAID because it means just that and you will have no legal recourse of getting your hard-earned money, definite red flag. 


 




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Maybe...maybe not...but they have sure lost A LOT of good MTs because of bad business practices
x
Another small thought on this expander business. sm
If you want to work for a company, ask them what their platform is, and what Expander works on there.  Then, I'd call or email the tech support team for that company, and ask them.  Not the MT company, the company that makes or supports the platform.  Dig around (Google, companies, various boards)  until you find someone who knows what they're talking about.   I almost made a foolish mistake of buying a spellcheck download for mine, until I found out that the one I wanted wouldn't work with this platform version;  I have to wait for the new updated version where it will work.
You can buy XP from Dell Small Business section.
nm
Small MTSO

I am a small MTSO and I have two part timers that work for me.  I try to allow them to make a good living but there are costs of running a business.  I do the pick up and deliveries, I print, I buy the paper, toners, etc.  I do the invoicing.  I do the customer service.  I do the QA, etc.   So when I make 2 to 3 cents a line, that is sometimes barely $5 to $7 an hour after gas, paper, etc.   I keep my line charge reasonable -- 0.11 to 0.12 and that allows me to pay 0.8 cents per line.   But if my gals use their brains to use word expanders, templates, etc. they can make $16 to $24 an hour (200 to 300 lines per hour) which to me is fair.    I pay them on time often first and sometimes wait for the check to come in.    But you guys we do not make a lot when subcontracting out.   But if a document is 400 lines I make $8 to $12 for the report and that is before all my expenses.  So we are not jiving any of you.


 


 


To Small MTSO

No suggestions here except to keep up the great work and appreciation for your team.


I agree, don't waste your time on the ignorant's on this board that think everyone is out to screw the MT...it's a sad fact, but there are some who just have such blackened lenses to see through.  It sounds like you really appreciate your team and there are more employers out there like you, really there are.


TO: Small MTSO
see above post, it got posted in the wrong spot somehow.
What small MTSO we could
apply for work there too
Look for a small MTSO
like the one who posted above who still values his/her MTs.  I guarantee you there is no real shortage of work if you took the greed factor out of the big and greedy MTSOs.  They don't give two hoots in the wind about you and they'll offshore, contract with MT schools, whatever it takes to increase their bottom line profit. They couldn't care less if you and your family starve out.  By working for a small, and sometimes struggling MTSO, you will help them and yourself.  I guarantee you also that you will make more money working for 6 cpl and actually having abundant work rather than working for 15 cpl and sitting in front of a blank screen all day.
I inquired and it's just a gal running a small business looking for IC work. nm
..
14.5 cpl National, 16.0 cpl small MTSO
Happy, both accounts are California accounts which is a higher pay!!!!
Anyone work for a small MTSO?
Compared to larger companies?
Try Qwest unlimited small business plan for $25.00 a month
or check MCI.  They have been offering $15 a month in my area. 
My husband and his brother have a business with a small office that has 12 people in it.
I do the books for them. The electric bill is over $4000 every month. The lease is $5200. The phones are $3200. The list goes on and on with overhead, not including payroll, totally over $20,000 per month.

I respect that the company I work for has overhead and am grateful that THEY have to deal with it, not me. Otherwise, I would have started on my own.
Amphion, Etransplus or small MTSO?
Pros and cons to any of these?  Thanks.
You're definitely in the spotlight with a small MTSO.
Easier to run under the radar with a big company, but I'm sure it just depends on the company. Though, generally, I have found small ones have close watch on QA.
Being a small MTSO myself, the second attorney is correct sm
Honestly, here in the Northeast, the courts will not uphold any noncompete clause written in that manner, signed or not signed.

If it affects your ability to make an income and provide for yourself, it will not hold up in a court of law in the great US of A.
$2.50/report own account - .17/line small MTSO

I worked for a small local MTSO for 10+ years, through

3 owners, and I trained the last 2.  The MTSO is a man.  He is extremely disorganized, just wants the job done, not interested in providing samples, doctor's lists, etc.   Frequently doesn't answer e-mails, not recognition for MT week.  I lost 3 close family members within a short time, never got a card, a plant, or I'm sorry.  When I worked there I did acute care and I didn't need samples, lists, because I had been there for so long I had the info or knew where to get it, but when this MTSO came on the scene things changed.   He lost the account to MQ, who has since lost it to CyMed, and he got a bunch of clinic accounts.  I left because I didn't want to do clinics, but I would occasionally do overflow for him.  He was always calling me because I wasn't doing something right, but he never gave me samples or answered my questions, so I did the best I could under those circumstances.  Pay is 7 cpl per gross line, which is 1 cpl more than I started out making 10+ years ago.  Never hear from him unless there is a problem or he needs a favor.  Checks are mailed and even though he is about 12 miles away it can take 3 to 4 days to get my check. 


I currently work for a small national (about 50 MTs).  Pay is better, MT week is recognized, my BD is recognized, Christmas is recognized.  Not that I expect these things but it is nice to feel appreciated.  I get an e-mail or phone call every few months thanking me for all my hard work and going above and beyond when they get in a bind, etc.   Pretty much left alone to work otherwise, but provided with any information needed to do my job.   I have direct deposit.


I briefly worked for YOG for a few months prior to their selling to MQ and it was the most disorganized company.  I didn't know who did what, couldn't get samples, had to frequently call for work because even though I was cleared by QA and should have been getting pooled work I wasn't.  Deducts if too many blanks.   I still had them calling me to work extra 6 months after I left.


 


Anyone pay less than $800 a month for family insurance?? I work for a small MTSO
and it's not like I make a ton anyway, but the insurance is so high for my family. I feel like I'm just working for the insurance. My husband is self-employed so he obviously doesnt have insurance through his job to provide this so it is up to me and I'm dying here. Any suggestions? We have tried individual plans but it is a fortune for high deductible and yucky coverage. I need to maybe find a larger company to work for where the benefits are a little better.
How do you think MTSO can figure this way of working into her business plan?
:+
Absolutely not! I work for the best MTSO. I am have been so blessed to work for the small company I

I will share this about the MTSO I work for.  I called her late last Wednesday night after Church and told her I was compelled to help out with Hurricaine Katrina in some way and an opportunity arose for a small group from my Church to go to Louisianna this coming week.  Would she be able to cover my work.  She told me no problem without any hesitation and even donated money for the trip. 


And I am sure there are plenty of good companies out there to work for.  To compare us to migrant workers is just not right.


unfair practices
I would like people to be aware of a company called Advantec MT, to let people know that at least at the beginning they pay 1/2 cent per line but don't let you know until your first paycheck is due and then you find out and you have to pay for their equipemnt which I believe is very deceptive.  Thought everyone should know.
Shady practices
If an MTSO were late with my pay, I would refuse to transcribe another word until I had the check. This just plain old doesn't work and I would not accept such tratment.
Hiring Practices
Well, I thought I found a company that was going to be different from the rest.  The recruiter was ever so efficient and responded to my resume and tests very quickly.  She answered my emails almost instantly.  However, it seems that once I submitted my acceptance, the communication has come to a standstill.  Is this just the way it is?  This same scenario has repeated for me a few times in the past.  Maybe I'm still very naive in expecting something new and different this time.  I wonder, do the recruiters get a commission once the recruit says yes, or is this a far-fetched notion?
i have no idea how their practices are now s/m
But when I was there they required you to work overtime all of the time but would not pay overtime pay, and checks were not always accurate amounts. I guess the department of labor stepped in regarding previous practices
Well, maybe you should change your billing practices.
I have a hospital account that I bill every week and am paid the following week - never late!

As an IC or MTSO you have the right to bill whatever way fits into your accounting/bookkeeping techniques.

Just a thought!
TAT and staffing practices (do they overhire to make TAT?) Also...
is the work routed to you or is it first in/first out. You should be able to plug in and have at it, as much of it as you can do at your own pace, and whatever doctor (ESL or not) comes up, rather than have someone select for you and decide when your 'Q' will run out. Those practices will hold you back from making and working at your full potential.
Since we work over the internet who do you report bad labor practices to...sm

I know one of the MTs that had their job eliminated at Medware last week.  The problem is this person's job was not eliminated, they gave it to someone else, but in the generic email it stated that there was no more job.  Seems like this should go against some labor law, but since we work over the internet who would you ask or report this to?  The job that was eliminated was the day person's job and the day person was given the evening person's job - the job that was supposedly eliminated.  We are trying to figure out if there is something that can be done about this or if this person should just say the heck with it and move on.  Thanks for any advice. 


 


Do you feel better now? !! Business is business, most of it should be confidential. Why post on a
x
when docs give mtso a check, then mtso pays you?
nm
Trying to build his business? He's been in business over 15 years!!!!!! sm
I also had a hard time, nearly impossible actually, getting paid. The owner does this on the side; he is very involved with other things.
Isn't she an MTSO owner - which MTSO ? Just curious. n/mnn
nnnn
If you don't know what is confidential, you have no business being in any business.
This is confidential information and should not be divulged. It is one of the biggest problems a co can have. If you have to ask...well I won't be able to explain it to you
What do you consider small or big? nm
nm
NOT everyone, some are too small for

]]


Small co
Milner Transcription - Atlanta, Ga
About 50 MTs
If you need one (very small fee)
nm
Yes for a very small fee
.
Yes for a very small fee that is

Probably a really small co OR the sm

recruiter is temporarily assuming job duties for an account supervisor while they look for someone or maybe a leave.


Put your questions here and we can tell you.


Small companies
Please list the names of some small companies. I need to get out of a big national but don't know where to turn. Thanx.
OR - sm = small message; nm = no msg NM
nm
oh by the way.....*S* small message...sm

did YOU write the acronym book?  HAHAHAHAHAHA -


Well, I've online over 10 years and on boards/forums and SM means small message versus NM meaning no message versus LM meaning long message.


To each his or her own *S*  It's not etched in blood.....*S*  Hope you have a better 2006.  *S*



Not small, not huge. When I was there it had 350+ MTs.
x
wow, this is a pretty small
x
Three small accounts that I do by myself..sm
I do not do any type of billing for the accounts, just do the work like regular work that I download from the company...so I think that would be a good reason for a raise.  But, I don't want to say anything to make them think twice otherwise because these accounts that I have are really good.  Does that make sense? 
Must be a small company
It is a small company. Sorry if you're not impressed with my work. It works for me. I could do over 1,000 if I wanted to, but this suits me. I have another part time job that supplies me with income also.
and that is only a small part of the
problems they have. Communication is nil, rude people to deal with, and total chaos.
Small companies not for me

I have worked for both and I think that small companies are very, very particular. Not that that is a bad thing, but  ZERO room for error (everyone knows perfection is impossible 100% of the time).  So if you can QA at 100% every single time with a national, a small company would be perfect for you.  In all of my experience my lowest QA score was a 99.2 with nationals.  Small company just made me feel extremely inadequate.  That is one thing about communication with a small company, you can start feeling attacked for very (and I mean very) minor things. 


 


HTH.


Not MDI-MD - they are a small company
x
small company
has anyone ever left a national company to work for a small company?  just wondering if its a good choice to make.