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Serving Over 20,000 US Medical Transcriptionists

She told me she was going back to MT

Posted By: and nursing part-time. ?? on 2005-10-26
In Reply to: WR - who will be next?

Wonder what happened.


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    Sorry, I was told before to try back of an evening when we run out during the day. (sm)
    Didn't mean to step on toes. Heck, as long as they won't fire me for it I will gladly just take the time off.
    I was told I'd get a call back too
    with TAT, hours, etc.; after hearing such wonderful things about the company, lack of follow through on their part did make me blue.
    Yes. I quit and was told I could come back
    x
    I am back in. The help desk at the hospital told me 10 minutes. nm
    nm
    H. told me the work was going back in house for some of the doctors. nm
    x
    About 1-1/2 years ago I tested, aced it, heard back, only to be told with....sm
    28 years of experience, formal college education, experience in all areas, all work types, etc., that I would be started at 6cpl, then if I got off probation at around 3 months, I could make 6.5 cpl, and then another six months later perhaps 7cpl. Set hours, you can guess, I passed this one over very QUICKLY, and also informed them nicely that if they wanted truly good, top-notch, first-rate MTs (as their ads say), then they really have to come up with a few more CPL, that what they were offering for someone with a perfect score and all the experience was actually an insult. They nicely said okay, let us know if you change your mind. Yea, right............
    Where I work I was told I had to get them in or be put back to PT status and lose benefits. nm
    .
    I worked for Keystrokes a few years back. There were some problems but was told they were working on
    I had heard that before, too many times to count, so I left.

    I came back 2 years ago and it was like night and day.

    All of the old problems are gone. They blamed them on growing pains and never denied them. Instead they fixed them. They have my vote!
    I don't hesitate to ask. Have been told "yes", and have been told "no." Never been to
    :+
    I worked in QA for Transcending back in 2000-2001. They were paying hourly back then. SM

    The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.


    Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 


    There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 


    I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 


    Good luck to you!


    Phoenix Medcom- Another apply a few months back, ask to take a test and never heard back??
    I applied a month or two ago, received an email from someone asking if I would take a test and said she was getting ready to go on vacation for a week, so I hurried and immediately and told her I'd love to take the test. I never heard back. I waiting thinking she went on vacation and would contact me when she got back to do the test but nothing...very strange..Just wondered if this happened to anyone else.
    Has everyone heard back from Keystrokes yet regarding the email we received a while back?
    Just wandering why I haven't heard any response yet.
    I sent them an email back in August and never heard back sm
    Is this company on Long Island? I checked out their website and even tried calling once. Were you successful in contacting them? All i know is that the company is owned by some doctors.

    Hopefully, you will hear back. Unfortunately, I immediately heard back from MD-IT
    but somehow with over 16 years of experience, I blew the test.  I was soooo disappoionted and yet pretty stunned.  I am by no means perfect but I haven't flunked a test in years.  I expected it in my early years but not this far down the road. I was so confident and they will not tell you which part you did not pass and why so it really just blew my mind.  I must have been in shock for like two hours after I got the email. Oh well, someone will want me....hopefully.  I was thinking about OSi but I don't think I could take another rejection if I never heard back. 
    I had the same thing happen, went back to MQ, went back to KS and could not be sm

    happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.


    I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.


    Not all change is bad.  This is one company that has changed for the better. 


    I was reading about the back up help. I would like also to have some back up work.
    I am not getting anywhere near 12,000 lines this go around.  My goal is 12,000 lines each pay period.
    Back away from the hoops!! Back away!
    I worked for them about 6 months - same mess to get hired - FBI check is right! It was unreal. I was so excited, though - they promised me the moon, and I really thought I had found my new home after centuries with that other company who shall not be named.  What a disappointment, to say the least. All around horrible experience, and I would NEVER recommend them. Certainly they were not worth the hoops at all. Total waste of effort.
    You are right, I told ek to do like ET...

    Have they told you that you are going to

    be a MEDICAL EDITOR?  It's semantics, like the "MLS" title for a transcriptionist.  Sounds really impressive to be called a "medical language specialist," but...HELLO...you're a TRANSCRIPTIONIST.


    You are going to be nothing more than a custodian, cleaning up the junk that the "hookt on fonix" MACHINE REPLACING YOU has generated and for less money.  If the dictators are half decent, you might be able to fly through a report in minimal time, but if you have to sift through the GARBAGE, only to wind up transcribing most of the job yourself, you are definitely going to lose money.


    Do you eat only what you are told? If not, try them...
    nm
    Told me the same
    Same bull came from Jennifer week to week.
    THANK YOU! I'm usually told how I should RUN
    and all kinds of upset stuff.

    Thank you! I hope to someday!!!
    What I was told
    Here is what I was told when
    I switched to DQS from Medrite.........

    You actually were getting "free lines" on Medrite with the information that populated onto the (TES screen) actual report, for example, patient name, account#, MR#, dictators name, signing physician, address, etc. This accounted for about 6-8 lines per report. Needless to say, and I KNOW THIS FROM EXPERIENCE, a doctor could just hang up on that report and NOT SAY A SINGLE WORD and I would get paid those "free lines" because it was information that populated on the report.

    With that being said, if you were typing 8-10 reports an hour, then multiply that by 6-8 for your "free lines" PER REPORT that would account for anywhere from 48 lines to 80 lines AN HOUR! Now, take that 48 to 80 lines per hour and multiply that by how many hours you work in a day. This is why and how you will see a decrease in your lines!

    The problem is, is that with DQS, you ARE NOT PAID for the patient's name, account #, MR #, physician name, and so on. I believe this is where the misconception of DQS being a horrible platform and/or MQ screwing their MTs started.

    All in all, I am able to type the same amount I was in Medrite per hour. The more you add to your word Expander and familiarize yourself with the platform, the better you will be.

    Within a few weeks you will get used to it. I average 300 lines an hour and like DQS very much.


    no but I was told that
    people who were making a certain rate before DEP training were cut before the training. I heard this second hand from a girl in my class.
    That's not what I was told when..sm
    I went to work for them.  You must be management.
    They should not have told you that. sm
    There are very few people in this industry that make that much money, especially working for national companies.  Do you use a word Expander and do you use it at its fullest potential?  The most I ever made was 52K working for a hospital making 10cpl per 57 character line.  One other thing you might consider is trying to get your own accounts.  Where you may now make 7-10 cpl working with a national, you can make 15-17 cpl with your own account, provided you can handle the workload.  Unfortunately, they sometimes fail to tell you that in school.  Good luck!
    No. Not that they told me. SM
    They just told me about the training that I would be going through and kind of just sketched through it.  It seemed like they offered okay benefits, but the pay seemed fair.  I was just seeing if anyone actually took this position and could tell me more about it.  Radiology would be nice too.
    Yep, was told would get
    ...another one, it would be added to my queue that day, but it never happened. This was three weeks ago. How many times should I ask before they get mad at me? It must be nice to be salaried and not have to worry about paying the bills.
    they told me no, but when I got the sm
    contract, there is a place on there that asks what hours you most likely will be working, so it is not set in stone. I understand that anybody likes to know something but I have talked to others who work for them and they have no problem. I am going to give them a 12 hour span when I could be in there. So far, they have answered my questions to my satisfaction. We will see when I get started. But, I am anticipating everything will be fine.
    I was told that too.
    /
    I know who you are and you have told me

    that you never checked to see if they were correct in their calculations when you were an MT - you just assumed they were right.  No wonder you've advanced to QA....LOL.  They love people like you. 


    Who told you not to?
    nm
    No, I'm not SURE...but it was what I was TOLD. That's way better than the 90% I was doing at a
    x
    What I was told.
    I interviewed and with over 20 years experience, was offered 8 cpl for MT and was told that was their tops, but you can get a little extra for shift differential.  Also 4 CPL for editing reports.  This is not VR, but work transcribed overseas.  I don't feel comfortable proofing work for oursourcing  as I am patriotic and I feel the CPL is way too low for experienced help.  I am turning it down.
    Was doing that, but QA told me not to do it.

    So I assumed it was staying in the document when sent to client/QA.


    I did not think that it would do that. But how would QA know that I had viewed in the larger type if it did not stay that way.


    Thanks.


    my guy told me about 30%
    x
    we were told
    that nothing would change for the first 100 days, which we are in right now. 
    Were you told (sm)
    by the Lead MT or the tech person that they were too busy?  Be persistent and hopefully that will help.
    I was told my

    testing was so exceptional that they would waive the requirement that I pay the interviewer's hourly rate for the time she spent with me. I was gobsmacked, I tell ya.


     


     


    What I was told about the OT...

    There is really no way of getting out of doing the madatory OT.  They sent out an e-mail some time back that said that anyone not doing their required OT would face disciplinary action.  What I was told was that if you absolutely could not do it on a given day, they would allow you to skip that day, but you were required to double up the next day.   


    Hi, they told me they have......
    nothing available right now ....................
    Thank you. Like I told someone else, I have (sm)
    been doing MT work since the 80's and NEVER had this kind of trouble learning a new program/account. Was thinking it was just me and I was getting too old or senile to do this anymore. Thanks.
    They told me no they don't.
    for clinic accounts anyway.
    They told me they pay 25%
    and it would cost me approximately $280 and couldn't tell me how much it would cost to add my kids on.
    They told me that the pay is between 9-11 cpl
    which is great! I make 9.5 where I am now, so hopefully I'll end up with around 10 cpl.
    I have told her
    And its not that I'm upset, I was offering an explanation to why YOU may always have OT and others on your account may have no work.
    Told ya' so....
    x
    I think I was told $300, could be different now
    NM
    If more of us said no and told them willing to
    negotiate, pay might come back up, but there are too many out there that will take whatever is offered.


    I was told that they pay anywhere from...
    99 cents to $1.05 per report, regardless of length, which would not be bad if you got a lot of x-ray reports and not too many CTs, MRIs, etc. I would try asking on the MQ board. I get comments from the MQ board in my email(due to the alerts and I have set up) and respond to them all the time.
    I think it told you how...sm
    to go about getting your own accounts in the book.