Seeking answers from MTSOs

I graduated last year from one of the top 2 schools with an excellent grade. I decided to transcribe clinic notes and not acute care reports. When I began my first job, I jumped right into a backlogged account and worked every day for more than 8 hours (as an employee!!). I was taken off QA after 10 days although they said it would take at least a month and probably longer. I received raving reviews from my manager and all QA staff. Then they lost this big account, which I understand can happen. After that there was not enough work to go around. Several MTs left, which should have meant there would be enough work for the remaining MTs. What did they do? They hired several new MTs just in case they get a new account some day. Over the year I was there, a large number of the MTs always pitched in and worked overtime when there was a need to do so. I left because I could not make enough money. They did have a minimum line count, and if they had no work, then they did not pressure you to achieve it, but you also no longer received benefits that were based on that minimal line count.

The next company, which I am still, with promised during the initial phone interview, after passing all tests, that this would be a full-time position. Now, they have changed their plans, which I only found out because I kept on asking them when I would get more work. Again, I am receiving raving reviews about the quality of my work, and again, I was taken off QA after a week although they said it would be at least a month and probably longer.

I have been sending out resumes, but most of the time I do not even get a response. When I pass tests, I find out that they pay only 5 cpl as an IC or you need to invest in software, C-phone, long distance plan, or something else. The other day I get a response to my resume I sent for a job on one of these boards asking me if I am interested. I responded 5 minutes later and never heard anything again. The other day an MTSO called me and offered me a job at an acceptable cpl that would increase after off 100% QA. The contract does not mention the cpl going up and does not have a clear description whether the line is with or without blanks and/or headers, footers, etc. are counted. When I asked about these things in an email, the MTSO stopped communicating with me. Two weeks ago I tested and after submitting it, it said a recruiter will contact you shortly. I waited a week and then contacted the company, which told me there are no openings at the moment, but the website says to test if you are interested in a position and no inquiries should be sent before testing.

So here I am, with raving reviews of the quality of work I produce, having graduated with a high grade from one of the top 2 schools, wanting to work and deliver top quality. I was very excited when I graduated last year, but now I am disillusioned. All I want is a decent cpl, honest communication, pay to be on time, and a consistent workload. I do not mind working extra or learning new accounts.

My questions to all the MTSOs out there: Why can't you respond to a resume sent to you? Why do you promise something on the phone that does not show up in a contract and become mute when asked about it? Why can't you give someone who does not have several years of experience a chance? How are those MTs that go to an accredited school supposed to get experience if no one lets them work? Why do you offer a job and then never respond again? Why is it so hard to be open and honest? You started out without experience and possibly without formal training. Did someone give you that one opportunity that helped you launch your MT career, which led to being an MTSO? Well, what about offering someone an opportunity as you were offered?

In closing, please describe the ideal MT that you would hire.

Thank you. Please feel free to email me if you would like to.

• Seeking answers from MTSOs - mtjb
  • What's holding you back is your address - - The United States of America
  • First, you should make this to "some" MTSOs, not all act like - what you've described. Please sm.
  • I never had a company want me on QA - longer than two weeks.....nm

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