Home     Contact Us    
Main Board Job Seeker's Board Job Wanted Board Resume Bank Company Board Word Help Medquist New MTs Classifieds Offshore Concerns VR/Speech Recognition Tech Help Coding/Medical Billing
Gab Board Politics Comedy Stop Health Issues
ADVERTISEMENT




Serving Over 20,000 US Medical Transcriptionists

Same experience...awesome to work for, horrible platform..sm

Posted By: Former PM MT on 2009-04-26
In Reply to: Same Here, as above..sm - anon

I've been an MT for close to 20 years and am most productive on ER accounts where I can create my own templates and Expanders out the ying yang. After 2 months and the worst line counts of my entire career, I had to move on. I do want to point out that PM does have some of the nicest, most helpful staff I've ever worked for! The platform is the ONLY reason I left.


Complete Discussion Below: marks the location of current message within thread

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu


Other related messages found in our database

Absolutely awesome awesome platform. I love it.
I believe the concensus is you either love it or hate it. I personally love it and make lots of money.
horrible, horrible contact person! Worst experience ever. SM
Turned it down because of the arrogance and attitude.

That was not long ago. Ads run every 2 - 3 months.
Horrible platform. Horrible communication.
Horrible people who say one thing and then when you do what they say, they get mad and act ugly.

Enough of a bone?
What in your experience is the most efficient Word-based radiology platform to work on? nm
X
RE: What in your experience is the most efficient Word-based radiology platform to work on? nm
RadNet
Horrible accounts - platform sux! nm
x
Their transcription platform is horrible,
training and QA are just as bad.  I couldn't get out of there quick enough.
absolutely horrible platform
It was nuts and you spent 1/4th of the time looking up cc's for three counties, 100s and 100s of docs! I Went back to acute care. No thanks!
I'm considering TRS now. What was your horrible experience?
n.m.
My experience with them was horrible, too.
I was also told the same thing by the rude woman. If you don't like it, quit. We only want people here who meet our needs. We need weekend editors for the offshored work and people to work the night shift AFTER I was hired to work days. Merit sucks, too. I'm so glad I got out of there and found my new company.
8 cpl as an IC is horrible for any MT with experience.
That's equivalent to about 6 cpl as an employee with benes. No thanks!
I'd say TransTech; Transcend's platform is horrible. nm
x
Vent - how do you deal with a horrible platform!
This platform is so slow that my Expander sometimes doesn't even expand things because the system is so slow. You go to back up or move forward with the cursor and its so slow you end up going to far usually. Spell check, OMG, you could go to sleep waiting to advance. It takes FOREVER to type a document.

I don't understand why companies use these horrible platforms. Makes you dread sitting down to the computer!
Technical issues with the platform were horrible
It was slow a few times, never completely out, but I could never make any lines because of the technical issues with the platform.
Great platform, horrible company
NM
I feel your pain. The platform is horrible. nm
nm
My recent experience with them was horrible.
There are a couple of MW cheerleaders here who bash me every time, but there are far better companies out there. They offshore. The sound quality and ESLs suck, for lack of a better word. I got ZERO QA feedback. They send out tons of emails and documents that don't even apply to everyone. They were completely rude and unhelpful to me.
Had a horrible experience with this company and could not with a

clear conscious recommend them.  Check archives or scroll back to November for details. 


Horrible experience at Meridian
What you have heard about the owner is all true.  She is nice as pie one minute and then evil the next.  The QA process is horrible.  You have routed work and will not have it when you need it.  I have to say the system was okay but that is it.  Oh, if you do not send your time sheet in on time or you do and they say you didn't, expect not to get paid.  Run!!!!
Most horrible experience in my life! nm
nm
I'm going to agree with the other posters. Platform is horrible and not productive.
I worked for hours and made $9...no thank you. I would do at least a whole page and be lucky to get 30 lines. I think it's a ripoff. Either the platform line counting is just off or more likely it is the way they set it up, but you'd have to be totally naive and never had worked anywhere else to know that the line counts are set up to rip you off. As with most of these companies, they all are constantly advertising like they have a ton of work when there is none. I suspect they turnover is high so they just keep the ads running, but the reason for the turnover other than making no money on line counts is lack of work. They just don't get it. I didn't last there long, as best I can neither, most don't.
Transhealth is very organized, great benefits..horrible platform
Maybe it was just me but i never made it through training. It certainly could have been a lot easier than having to open up 3-4 programs to get going. I found it to be time-consuming and in a production-based atmosphere, this did not cut it. On the other hand, maybe others think the program is wonderful, but I sure did not. I have used Dictaphone EXText and that is way easier.
Transtech does have voice recognition. Horrible platform for editing.
Dictaphone Exspeech is the very worst VR platform I have ever worked on.  Yes, the MT line rate is much reduced for it, too.
If you have horrible platform, do not get paid for headers, footers, template data, etc.,
even though it might take 3 or 4 minutes or longer to edit that stuff, you are going to take a big pay cut.  This program was designed by idiots.
The platform they use is horrible and slows you down with regards to meeting daily line count. Also,
QA can be bitchy, however, if you know your stuff and nip that bitchiness in the bud early on, they don't bother you later...except for one.  She's rude and vague in her f/u comments, so there is really no way around that one except not to take it personal.
I had the same experience. Horrible account, nonexistent communication. What's wrong with these
nm
Horrible, horrible, horrible place. Unlike the other poster
I actually worked there.   Sound quality is horrendous.  The account I had was the worst ESL I've ever had and I do 85% ESL so I have no problems doing ESL.   Frequent management turnover.   When I was doing QA the work was so bad that I pretty much had to redo every report.  I hear about how well they pay, but they don't pay that well and certainly not enough to compensate for all the other stuff. 
I work for MDI-MD and I have had awesome help from QA.
Never anything negative, only helpful. 
It's an awesome place to work...
I don't know about Transcend, but I know that MDI has the MT's best interests at heart.

Have you worked at both MDI and Transcend? My account at MDI has about 40% ESL, but once you get used to them, it's not bad
Awesome to work for. Pay is always on time,
steady work flow, direct deposit every 2 weeks. Very flexible. I would recommend them to anyone.

Pay - 10 to 11 cpl including spaces.
Oracle is awesome when they have work

I think they only take ICs.  If you are fortunate enough to be hired by them, you will NOT regret it - UNLESS you need a lot of work consistently.  They never bother you.  You can work or NOT.  FOR REAL.  They just don't bug.  They are starting to use a really great new platform.  Their old one is pretty antiquated and, frankly, downright time-consuming.  Their new platform is definitely PROGRESS.  They are great for the MT who truly does not need full-time lines 52 weeks of the year.  Great for those who only need or want 500 or so lines a day, maybe because they are only helping out or making a little extra money.     They are EXTREMELY FLEXIBLE and LAID BACK.  However, if you need 1500+ lines a day consistently, you would be better off finding full-time, employee status.  I think they might overhire now and then, resulting in a lack of work.  NONETHELESS, I say God Bless Them, Every One. 


I work for Keystrokes also and they are awesome...
Love it there!!!
Worked there 2 years ago..horrible, horrible, horrible.
Would totally avoid them at all costs.
It's a different platform now and my experience has been different from yours
They have implemented a new platform that is VERY easy to learn and my production has increased tremendously. I did get trained when I began working for them last year so I'm not sure why some said there was no training. Very nice people and someone is always there to help if you have problems. Work has been late only on occasion, not on a regular basis. I love getting direct deposit every week too. Pay isn't super great but now with the new platform I can make more money in less time. I would highly recommend to anyone.
DSG is awesome-pay on time, management is great, plenty of work, flexible schedule. nm

Awesome small company! Paid on time every 2 weeks. Plenty of work!
Owner is great. I would recommend this company to anyone who wanted to be paid what they are worth and paid on time!
I am in training - 27 years experience. Love the platform! nm
nm
You like no work, horrible
sound files and inconsisent QA then I guess they're ok.  Have a backup plan because you're sure to not make much money there.
SoftScript is the worst - horrible accounts, horrible management, don't go there! nm
nm
What work are they offshoring? I get horrible
dictation and I get very good dictation.  I work on multiple accounts and the dictators aren't disappearing.  I get work types of all kinds, depending on the workload, and lately I've gotten a mix of stuff.  
TRS is a horrible place to work

Extremely bad management, constant changes in management, constant do more, do more, do more, benefits always changing and not to the benefit of the MT but always to save them money.  If you want to be a number and constantly being looked at for what you DO NOT do rather than what you do accomplish, then TRS is the place for you.  If you want to make money and be happy, I think flipping burgers at McDonald's is a few steps up from TRS. 


I watched way too many good people get walked all over at that company and finally leave.  I lost my faith in the idea they could come back to a good company and after several years, decided to take myself to another company. 


I hope you find what you are looking for, but please run away fast from TRS as I would hate to see another MT treated the way they are treating their people. 


Yes, that was horrible and I know a few girls that still work there...
and it is still horrible...You would think they would have gotten that taken care of by now...
Low work volumes, horrible sound

What is going on with Transcend?


I am about to leave also and I never thought I'd see myself type that!


 


I had a couple friends work for her OMG she is HORRIBLE!!
She is new to running a company (within the last couple years) and is pretty clueless. She just isnt cut out to do it. I ended up hiring one of her MTs that she thought was awful and is one of my best editors. Quite ridiculous really. I would steer as far away as you possibly can. If you DO decide to work for her, do NOT quit the job you have or you will end up in a bad situation. Very few stay with her. Just honest words and hopefully helpful info. Sorry to slam on her so bad and I really do not like doiing that to companies, but she is honestly the most hateful and incompent MTSO I have EVER heard of.
Sounds like the company I work for now. Horrible
it.  The company in general is also very, very strict on QA, so there's never a relaxed minute as the newbie on the block, and the cliques! Its cruel. I feel like I'm in school again, getting left out and laughed at and even set up for failure.  There is always someone calling out sick, etc., as you describe, and I am told I always have to be the one to cover due to seniority, or my lack of it.  Its so upsetting that I'm just about to throw in the towel myself.  I'm sorry I can't recommend anyone other than MQ QA, but I heard they are no longer hiring QA staff.  They used to pay really, really well and the conditions were fine.  Best of luck to you.
SS is a horrible place to work. If the hospital
job didn't work out I'd still recommend looking elsewhere besides SS.  I won't repeat all the details here, but lots of information on what SS isn't a good company in the archives. 
Horrible accounts, horrible sound quality, etc
The only time SoftScript would not be wonderful is if you aren't doing your job. They are an extremely professional company. Sounds like someone may not have lived up to their standards.
Horrible, horrible place. Lots in the archives.
 
No work, my supervisor was horrible to work with

I worked for OSi for about a month, and during that time, I had little to no work.  They kept saying things were going to get better, but I didn't have the time or $$$ to wait it out.  I was just glad I left my old company on good terms, because I had to back so I wouldn't starve.  I am also a very easy going person, but didn't get along with my supervisor at all.  I felt she tried to stir up things, and never got back to me when I asked questions.  Maybe their work has picked up since I was there


Horrible company, horrible dictators, ESL
at its absolute worst, sound quality horrible.  The MTs I did QA for were horrendous.  They made up words, obviously didn't use a spellchecker, couldn't get the hang of something as simple as copying and pasting Preop diagnoses to postop diagnoses and would type same again and again.  QA manager would send out updates for new drugs, equipment and have things misspelled, frequently got e-mails that evidently were sent because someone wanted to feel important, absolutely no useful information, management problems, lots and lots of turnover, including management.    The CEO has no clue about transcription and is in it for the money.  After talking with him you feel like you need a shower. 
Here, here. Exactly my experience also, even down to the 10 year work experience. nm
:+