Sad, but true. Definitely disappointed in Transcend. n/m
Posted By: Vanessa Satterwhite on 2005-08-13
In Reply to: TRANSCEND SUCKS!!!!...sm - Unhappy Transcender
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Transcend offshoring is true.
Transcend is offshoring to India. They called it just a test.
RE: Transcend offshoring is true.
Transcend is not outsourcing any work to anyone at this time. The individual who stated this ought to get their information correct before they state it as fact.
So it's true that Transcend is going to offshore.
Otherwise she would have denied it, right?
Not true. Transcend tried to buy Keystrokes last year. sm
Keystrokes owners turned them down as they are not interested in selling and they are against offshore transcription. They are getting as big as Transcend, maybe even bigger, and they treat their employees a heck of a lot better!
Where do you get these rumors from? Not from anyone who knows.
Not true. I worked at Transcend for years and things have
For years people at Transcend were very friendly and the only time things got really heated on the forum were over personal opinion posts like politics and stuff. Not any more. More and more people are to the point of not knowing what to do with this company anymore. People who have been there years and years have quit or are quitting, and I think most of the peers that are happy are relatively new and haven't seen the downward spiral. A friend of mine quit a while ago and said she got a letter about a month after she quit asking her to sign a release saying she wouldn't take Transcend to court or be party to any claims relating to her employment with Transcend. If things were that hunky dory they wouldn't be so scared that they need to ask people to sign waivers when they leave.
disappointed
It didn't take me long to see through the smoke and mirrors. I do believe their managers sincerely care but their hands are tied in many respects.
I wish you the best in your tough decision. Luckily for me it was not a difficult one.
Very disappointed
Had hoped of all the Nationals, this one had the integrity they purport to even know the definition thereof. Bait and switch for sure. Horribe QA, horrible communication, lack of integrity ... course, that seems to be the deal with most of these companies ... so whatever works for one may not work for another. Where are reputable, honest, decent companies? P.S. Everyone I started with @ Transolutions left, including those with over 20 yrs experience. Was very disappointed in their lack of professionalism and lack of organization.
very disappointed
I agree with everything you said and then some. The only thing holding me is I need insurance and most places make you wait 90 days. I've been an Editor for years and years and I've never seen the cluster that is the set up with these people.
I am just disappointed
.
Disappointed
Well I work for Transcend and I am very disappointed in the number of Indian transcriptionists. I'm near retirement age, love the account I work on and make halfway decent money so I won't be going anywhere at least for now but this sure changes my opinion of the company. How sad.
No I am not disappointed at all
I work for MDI and I get acknowledged every two weeks. It is called a paycheck. I am a professional and do not expect any kind of special weeks, rewards, or other things. In fact, I think MT Week is juvenile and silly. I really think (and no, I am not an MTSO) we should be thankful in this economy that we have jobs and not always have our hands out for gimme, gimme, gimme.
No, not disappointed
This is the sum total of what anyone knows about the poster who touched off all these comments. She wrote:
''Just when I get my creditors settled into dates I pay my bills, I will have to revert back to having to go to the payday loan for money. Twice a month is too long between paydays.''
Some of us have pointed out that with four months to get ready for this change in payroll method, a reasonably mature and disciplined individual ought to be able to prepare for and adjust to this change. Others have suggested that we cannot possibly know what horrible circumstances (caring for a terminally ill relative was one possibility) getting paid every other week solves that being paid twice a month will not.
The writer will have to ''revert'' to getting high-interest, short-term loans from payday lenders. She has apparently gone this route before and then failed to take measures to see that she does not need to ever again. And if she feels she must borrow money this way, it has to be the fault of somebody else (MDI/Transcend.) Nope, nobody has convinced me yet that this is not an immature and blame-shifting person with poor money management skills.
Next?
Disappointed, but don't know what the deal is
I had an interview set up today by Amphion at 9:00 a.m. - no call. Very strange - she called me Monday morning and asked for my schedule this week to set up an interview - I told her anytime, any day except Friday - she said Wednesday at 9:00 EST. OK, now it's 9:56 and still no call. I'm so disappointed - she said my testing was awesome, etc. - maybe I'll give them a call later and see what happened? Don't know.
I am very disappointed. I was going to apply there
I was going to apply there, but I will only work for companies that only use United States employees.
Thank you for the information.
what article?.....and why would I be disappointed?
nm
thumbs up for WMX here too...not disappointed (no message)
xx
I left MQ and went to Keystrokes...so far I am not disappointed..(sm)
I haven't run out of work and I love the account I'm on. I think if my account did slow down there are plenty of others that are coming on board that I could be cross trained on. So far..so good!
Good Luck. You won't be disappointed! (nm)
x
I am with you. Left a while back. Very disappointed.
nm
Oracle...nothing. Kinda disappointed.
I thought they liked us?
Do not believe that article about Spheris. You'll be disappointed.
nm
Yes, I would have loved the job with Axolotl. I was very disappointed that I did not pass it.
I am never one to make excuses, but I honestly feel that the sound quality on my end must not have been very good as I did not hear some of the things that were in the report. I did feel it was easy also. So, it's definitely my fault for whatever went wrong.
I am disappointed too, but then again, the new operations manager used to work sm
at Medquist, so obviously outsourcing would not be something unfamiliar to him. I have worked with them for over a year, and I truly believed the family thing that was pushed, but it does not have that feeling anymore. I need to talk to Tonya, but my gut feeling is to walk away, just scrape it off like something bad on my shoe and move on.
I'm sure you can find something else. The great thing about this industry is you can always find another job. It may not be ideal and exactly what you want at the time, but something to get by until the right one comes along.
Good luck! 
Glad that's true for you for 8 years. Not true for many. I love the company, but I do run out of
as do many others. Wish I were as fortunate as you.
Not necessarily true. That is not a true test of skill.
Do you know how many people get others to take tests for them? It happens and it happens more often than you might think. The only skill that shows anyway is that you can do it.
We are actually more than a transcriptionist. We are specialists in our field and we are supposed to know some things regarding anatomy and physiology as a working base. That's how we can judge if a physician dictates something in accurately and many do because they can't pronounce or just are not thinking. That's why our skills of basic knowledge come into play and that means basic knowledge of body parts. If our job was just to sit there and type without thinking about what we are transcribing, then all patients are in trouble and this is just based on what I see as a QA person.
It's more than just knowing how to transcribe and some of the companies have discovered how to know what your basic knowledge is based on what you have picked up with your experience by utilizing your references etc. Hopefully that utilization of your references has taught you something that does stick in your head.
Beliefs like yours are just so far off base. You have to know what you are doing. It's not just about being able to listen and type. Base knowledge is a very important thing and the services have to find a way to know that knowledge base that is there in your head.
Transcend bought MDI, so if Transcend sends work offshore, so does MDI. nm
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We heard Transcend is buying Keystrokes next. I'm not working for Transcend. No Way !
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If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
then doesn't that make MDI a company that offshores? That's like saying that one branch of a company offshores but another does not, so they are excluded from the offshore label. If MDI-FL is part of Transcend and Transcend offshores, that means that they do.
RE: If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
Your hypothesis is incorrect. MDI is a wholly independent subsidary of Transcend, therefore, they were not a part of the experiment to offshore to evaluate cost/benefit ratio that Transcend only tried for 90 days (I believe the evaluation process is not still ongoing).
This may be true... and that is philisophically true, but
and pay bills while being screwed? This is what I think the OP is scared of... I certainly agree and honestly think it is unfair to put people in this precarious position... on one hand be grateful you still have your job, or a job, and on the other, immediately there will possibly be a cut in pay, for which you may have to give up your home, or medicine or reduce your budget for food. I don't know if I am the only one, but I think the OP still has a good head on her shoulders and that may be the problem...at least for employers out there who are switching to VR.. and their employees
It is not Transcend. Transcend has not had control of
the accounts long enough to make any changes to anything. Maybe your account just slowed down like a lot of others did over the last few weeks. Everything will run status quo for a few months before any major changes are implemented. And give Transcend a chance. It is a good place to work and you will finally have some benefits that you will enjoy.
It is True
When really negative things are posted the company can request that they be removed from this site and it will be done for them. Take it from someone formerly on the inside. :-) I know.
Not True!
If you are working for CorT then you were invited to the meeting that we had today at 1:00 EST. They told us everything upfront and were completely honest. Focus chose not to have anyone representing them on the call. CorT is not being properly paid for the work that we have done and they are paying us themselves. I'm tired of hearing everyone badmouth this company, especially those that do not or have never worked for them. They are absolutely wonderful. They give every newbie a chance to earn while learning and our newbies are doing spectacular work...I know because I QA for CorT. If you choose to leave the company that is your decision, but they are going above and beyond the call of duty for those of us that work for them and the management is awesome. I plan to stay with them because they have been totally upfront and honest with us. Unlike some companies that I have worked for who never let us know anything until it was too late.
that's not true...sm
I post positive about MQ all the time, but I'm not a recruiter, or even management. I'm just a lowly MT like the rest of ya! So, nope, your theory is wrong! 
That's not always true
Some people won't be able to edit as fast as they type. The CEO said that himself in a conference call when he said that high producers in typing WILL NOT be able to produce as much in editing as those who don't do as well in typing. If a person is typing 350-400 lines per hour now they're taking a pay cut. In all the con calls they've had I haven't heard of anyone being able to produce 600 lines per hour in full editing. If you're mediocre in typing you should be able to increase your overall line production per pay period, but even then unless you're able to increase your overal production by 40%, you're taking a pay cut.
You are so right - everything you said is true!
Communication is nonexistent! They do not respond to questions nor listen to what you tell them. Many cons with this company. I'd say stay away!
That's very true.
If you don't normally type a high volume per hour, you will definitely increase your production in editing. If you type 400 lines or more per hour, there is no way that you can edit 750 or 800 lines per hour, yet you will still receive the decreased rate for editing. For some people who have been on the accounts for years all they had to do was pull in their self-made templates with the jumps programmed in and fill in the information. With editing, some reports need to be corrected almost entirely or at the very least have full paragraphs that need to be corrected or moved. The people making 2800 lines per day on editing are only doing minimum editing, which makes for an extremely sloppy report. Ask some on the Forum about their QA scores in editing. In a recent conference call people got low QA scores even though they followed all the instructions given to them about not changing certain things in the report that they had been correcting before. They were told they were over-editing. So when they stopped doing that their production went up, but then they got low QA scores. Something has to change. That means that either QA is going to change and allow sloppiness in the reports or people are going to have to start editing more closely to make sure that these errors are corrected. That means closer inspection and more editing time.
What is she saying that is not true?
c
Not true if they are an SE.
.
Not true......
I calculated my line count for a week, use normals all the time and got paid for everything.
It is true?
When is the takeover supposed to take place? Are the hospitals currently at Heartland staying with Spheris?
Not so true
I am not sure where everyone is getting their info from....I work for MDI-FL and never run out of work.
That's definitely not true....sm
There is plenty of work to be done, including some new accounts. I'm getting e-mails asking for overtime commitment not asking people to take off and stop working!
Very true...
So not true
only production and PTO time is accountable towards those 40 hours
__________________________
I'm wondering if you have all worked on the new platform?
When you fill in a timesheet, you write in your "down" time, your productive time, etc. If you are reviewing QA returns, DOCUMENT IT, you're paid for it.
Why not wait and see how the new plan (which is not really new for some of us it seems) works out? As I've said, I've watched this company for 30 years and this is a GOOD move.
That is not true. Many use 37.5, I have seen as low as 32
And insurance companies let the employer define "full time" so it is not for insurance purposes.
SO TRUE!
scary!
Very true. I am.
x
thats true sm
they dont bother you as long as you work your schedule. always work to do also. each time you run out, you let them know and they set you up right away with another account; just gotta learn each hospital's specs.
thats true too dr
and with that said, i also have been looking elsewhere. dang, for a while, i thought it was just me
now - I'm not sure if this is definitely true or not - sm
but I believe the current issue of For The Record does state that TRS does do some offshoring. I haven't read the article, just heard about it in our department today. cover of magazine showed tropical picture so we jumped to the article. Have to finish reading it though.
Heard the QA is good.
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