Review of Transcend for Those Trying to Decide...
Posted By: Transcender on 2009-08-28
In Reply to:
First, sympathies to all of you at MDI. Been there, experienced it, it's pretty hellish to be involved in a merger on the best of days.
I've been with Transcend for some time now, and these are the points to consider:
The people are nice for the most part. I know that sounds like damning with faint praise, but I do have to say the TLs and upper management aren't asses about taking time off, helping with QA, etc.. when you can find someone to answer your e-mail.
The dictators aren't terrible. The worst ESLs dictate very rarely, so you only have to deal with them every now and then.
The platform is okay. Could be worse, could be better. I don't like it one bit personally, but to each her own.
Now for the other side of things...
There's no work. The jobs come in VERY slowly; it's the norm for me to log in to find maybe ten jobs waiting for an entire shift. I've spent many a shift checking every hour (as per company direction) to find myself wasting hours sitting at my computer surfing the internet. Yes, you can request secondary accounts... only to find yourself staring at another screen with no work on it. If you're willing to work on five to six accounts, you may be able to make the minimum line count, but I watch the numbers on ALL accounts and they're ALL very low on a consistent basis, so this is doubtful.
It's extremely unlikely you'll make the minimum to qualify for insurance or the sign-on bonus (if MDI-ers are being offered this).
Communication is very poor. It's the norm to send multiple e-mails about an issue to get no reply. The TLs and TMs change constantly and you're not informed.
If you don't make the minimum FT line requirements, you'll be sent letters of commitment which are basically written warnings about lack of production. If you inform them that you'd LIKE to make production but there's NO WORK with which to do so, even on your SECONDARY account, the answer is Try to get on another secondary, but for now we need you to sign this letter and return it. Basically, that translates as You're not making minimum because there's no work, but we're still giving you a warning. After this letter of commitment, they will give you one pay period to achieve the 900$ FT rate, then drop you to PT.
I'm making roughly 500$ PPP right now - started out making around 700$ PPP and watched it steadily decline (instead of increase) as the workload shrank.
I'm sticking it out for another couple of months and then I'm off to other pastures.
Hope this helps someone trying to decide about Transcend. Best of luck to you all, wherever you end up.
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SOAP Transcription and Transcend Services? Need to decide.
Got job offers from both. Pay and benefits look to be about the same. Anyone work(ed) for either or have worked for both? Good, bad, or any other comments regarding either company?
How is the family health plan with each? Cost? Coverage?
Thanks.
QA review
I have just been there a week, do radiology and was only in QA for one week, today I'm out, 3-hour paid training is $200. I think pay is all dependent on experience and etc. line rate I believe is how many lines you type per hour.
Company review?
What does anyone know about Orion?
Here's a review from last summer.
http://forum.mtstars.com/company/v/1/74751.html
A good company will review them
A decent company knows which complaints are true and which are not and will want to weigh the validity of them. Yes, there are some chronic complainers. However, there are also some valid complaints repeatedly discussed here and some downright illegal employment activity complaints also discussed here. Were I an owner of a company, I would certainly WANT to hear feedback from my employees and attempt to come to some kind of reconciliation with them, if possible. If you ask me, this board shows how little communication is going on between employer and employee in this field and how little regard there is for the people who actually produce the work itself.
I posted a review within the past (sm)
week. You should be able to find it if you search a page or two back.
I don't understand - are you still in Focused Review? sm
Error reports - you mean they are sending you feedback for your mistakes? or you are still formally being reviewed?
I work there and have never heard of someone being reviewed for a full couple of weeks.
review typed reports
The only way I know to review reports already typed is they go to QA for anything. Of course, when new, the MT is on full QA.
It sounds like the OP is wanting as much info on DQS as possible, so here are a couple things I don't believe I saw in this thread.
Keep in mind that as new accounts are started, there will also be blanks left, usually for demo things, landmarks, etc., so that is a big help, too.
My LarTech Healthprime review
I have seen some older posts on Lartech Healthprime and I just wanted to give a good update/review on this company as I have 2 years of experience working for them.
Also I just wanted any out-of-work MTs to know that they hired me right out of training (I trained with At-Home Professions) but trust me, they have high standards when it comes to quality and they were patient, gave me a chance and helped me along the way.
My gripes (although this apparently is not LarTech's fault but the hospital account I work for) is that I get paid once a month and sometimes it is later than that, very inconsistent pay :(.
There is only two people I can get a hold of if I have any questions but they don't respond right away which is a downfall since my questions have to do with reports I am currently working on and I don't have time to sit around and lose TAT time waiting for them to get on, all communication is done via Yahoo messenger. They do respond to all E-mails, whether it takes them an hour or a day, they will get back to you.
They also do seem to have a problem with communication, for instance, I have been there for about a year and a half and I was only getting 7 cents standard, 3 cents editing and I asked them for a raise, he came back and said he already gave me a half cent raise and was surprised I didn't get that E-mail.
I know, the pay is super low, but I was out of school for a year looking for a job and nobody would give me a shot but they did and now I have 2 years of experience because of it, it beats the internship I almost chose to do for 6 months right?
Anyways, just wanted to get that info out there for any MT students looking to get their foot in the door, they gave me a chance from a very non-reputable school, why not you!
To clarify. I had a quality review
and the recruiter is the one who called me with the results. I was asking specific questions about the review and certain items they couldn't answer. Is this the norm? I've been an MT for a while but have worked mostly for my own accounts. Working for a transcription company is a new experience for me. I just thought it odd that someone could tell me what I was doing wrong but couldn't explain why?
Passed in Feb 2008-CMT Review Guide
Wondering. Normal to have your quality review
delivered and discussed with you by the company's recruiter?
Does Webmedx automatically do an annual review process? sm
I recently had my 1-year anniversary and have not heard anything from anyone about a review. I don't know if I should say anything to my STM yet or not.
NJPR is in NJ, not NY, stands for North Jersey Physicians Review I believe,
try googling for a web page, I am quite sure they have one, you can the info and I think a phone number there to call.
Annual performance review criteria--hope it helps!
SC,
Good luck with getting the raise you deserve! I posted a couple days ago regarding my experience with my recent annual review and raise I received. With my company, the annual review is scored with 5 pts being the highest possible to achieve in 6 categories; quality, line requirements, attendance, % to QA, helping out, and communication. They award 1/4 cent/line if you have 4.5+ and 1/2 cent/line with a perfect score of 5/5. They only use the last 6 months of data to calculate total score.
In my experience, e-mails do not work! They are too easily lost and are forwarded to God knows who! Call your immediate supervisor and get their opinion and who to contact with this proposal. Good Luck!
My experience exact opposite- Me willing work 6 days, regular sched, 100% QA last review- Company: N
Me: Ready, willing and able to work 6 days a week, regular schedule, 100% QA my last review, on all ESL's doctors.
Companies: No work. All ESL work. All the worst dictators. No work, did I mention that. Don't want to buy new software or any software to help the MT. Ridiculous formatting rules to decrease my line count. Low line count rate. No holiday pay. Have to work holidays.
Your post was way, way out of line. Maybe you work for a great company, SO tell us who it is.
I've tried 10 companies in 10 years, and they were all the same. Pick my brain and make me work hard, hard, hard for ? 150 lines an hour with ALL ESL, poor sound quality, and then don't really want to pay for the 150 lines, want to jiggle and wiggle it down to 120 or less with rules.
Please let me know what you decide sm
It never used to be this way. I used to love this office and recommended so many people in the past - but no more! What a train wreck. I can't get used to all the accents/formats with the constant flipping.
Please let me know what you decide and
please let me know what you choose and how it works out for you. When I worked for MS, I seriously considered getting a job at Micckey D's. The pay was just so low, came to about $7.00 an hour.
Let us know which one you decide to go with.
Good luck. Hope it works out for you.
You need to decide... (sm)
You need to decide if you have more faith in today's BL message from DRC management or if you trust an anonymous post on MTStars that KS compensation is being decreased. (It wasn't hard for me to think that one through, but YMMV.)
I would define in the near future and for now just as those phrases were defined in the meeting: 100 days. (I love the work I do, love the account I'm on, have always been treated more than fairly by DRC and I'm willing to give it 100 days, but again YMMV.)
Clandestine? Cloak and dagger? I don't think you and I received the same phone call! My supervisor was very direct in telling me the purpose of the meeting. I knew she had a long list of MTs to call and I didn't press her for any of the nitty-gritty. I appreciated the fact that she called me personally instead of management sending out a mass email.
You said I should listen to the MTs here who've been through this kind of thing before. Honey, I HAVE been through it before. Does the word *harmonization* ring any bells? I was with MQ for nine years, started there when it was TL, stayed through the MQ buy-out of TL, adjusted and thought I'd found a home, and then Philips Electronics came along. (I believe that would qualify as a buy-out of an American company by a foreign entity, but on a much much larger scale than DRC/Acusis and with many more Suits involved, and pay scales to tinker with and platforms to make less productive. So, yeah, BTDT.)
Do I have any suggestions about where you should apply for a new job? Nope. Do I have any suggestions for you in general? Yes. There are a lot of things in life I can't control, but I CAN control my attitude and I'm choosing to approach these changes as positively as I can. If I'm wrong and the wheels fall off, it's not because I didn't put my best effort into it, and I'll be okay with that. javascript:editor_insertHTML('text',' ');
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You decide
SPHERIS India Operations Offices
Bangalore, India (Main Office)
Spheris India Pvt. Ltd.
One Spheris Plaza
Koramangala Block 8
Bangalore 560095
India
Coimbatore, India
Spheris India Pvt. Ltd.
STPI Park
Kumaraguru College of Technology Campus
Coimbatore 641006
India
Delhi, India
Spheris India Pvt. Ltd.
GF-021, JMD Pacific Square,
Sector 15, Near 32nd Milestone,
Gurgaon 122001
Harayana
Help Me Decide
Keystrokes or Trans Tech - please. Any pros and cons will be appreciated. TIA
Help me decide!
I am applying with Transform, UST (US Transcription), Keystrokes, and MDI (though they're IC and I'd prefer benefits). Who would you recommend? I have heard good things about all of these companies and will have trouble deciding.
Thanks :)
how to decide
I think it would be best for you to interview the companies. You have a list of questions and/or concerns, do a phone interview and jot down the answers. Ask them for 24 (or 48) hours to make a decision. Take a close look at your apples and oranges and then jump in and get your feet wet.
Please help me decide what to do..sm
Ever since I learned about this VR switch it is constantly on my mind and I honestly do not know what to do. I love MDI, have been there for 6 years and they have always been very fair and good to me. I transcribe about 325 lines per hour and make good money. My pay will be cut by 2/3 on VR. From all I have read it may be possible to do twice as much which is still a big pay cut. I know MDI is a good company and I hate to leave and if I must learn VR as it is the wave of the future I would prefer to do it with MDI. On the other hand,I have been an MT for over 25 years, all in acute care, and the thought of being paid 1/3 of my hard-earned line count to correct the mistakes that the machine who took my job is making is just a bit hard to accept. Unlike a poster below, I don't think that getting assigned another account at MDI is a viable option. There are just too many of us affected by this VR switch and not enough other accounts to go around. My decision is..should I stay with a known good company, learn VR and hope for the best on my line count..or should I simply be looking for another job. From the posts I read here it seems that great companies like MDI are few and far between. Please feel free to offer opinions/advice either here or email me privately. I just can't seem to make a decision! Thanks.
I still am trying to decide,
but am trying to follow my gut like you said Robin. I will decide for sure tomorrow. For now, I'm going to sleep on it, LOL.
Whatever you SE people decide
to switch to, 8 or 16 or 24 or 39 or what the hell, you cannot change it for a year. So take your time deciding. I don't know when you have to decide by. If you are FT and want to stay FT no paperwork necessary. Just get your ankle braclet (hahaha). I will be right there with ya...
You're asking if there is one? Yes...you decide (sm)
You decide what you're going to commit to daily and turn it in. You have 24 hours to get your line commitment in that day. Pretty cool, huh?
SUMMERTIME...did you decide on this yet??
I'm still looking and thought about Transcend...??
If you decide to quit...
put out a resume on the job boards and list what platforms you are familiar with, don't know what OSi uses. But, if someone is in the hiring mode and you're familiar with their platform, you could get up and running pretty quickly since you wouldn't need training on the platform.
what did u decide on Precyse
Saw the add too and sounds good but without any input from other people working for them (except really old replies) don't want to leave where I am.
Trying to decide between offers
Morning all - I have a dilema and would like some opinions on what you would do. I have been offered 2 positions. One is with a company that provides equipment pays higher, but I would be doing reports that I am not that great with and they are ESLs. The second offer I have to provide my own equipment and will have to spend about $80 to get what I need and they pay about 2 cents per line less, but they are easier work types and not as many ESLs. Which would you choose? I'm sure I'll get a lot of those nasty posts I have seen lately because you think it is simple , but I do know there are a few of you out there who will not be nasty and give me your honest opinion.
If you decide to do this, I am still interested,
I have over 25 years experience in acute care, but mostly in radiology. I started in radiology in house, then went to a service and did acute care, then to Secrephone which eventually became MQ where I did acute care, then it was back to radiology. I am really very interested and offer whatever help I can.
How did you decide this was political?
We are online already with medical records. If we were not, we would not have jobs working from home in this industry!!
That may be unless they decide to phase
out the current MTs and send the work to India MTs, but who knows.
Trying to decide between MedWare and Webmedx. Help!!! anyone??
Who would you choose as far as platform, benefits, and pay goes.. and also stability of accounts. Bouncing around on accounts is a good way to lose productivity in a hurry..
Ok, there's 3 of us...trying to decide between TransHealth and Precyse
Anybody worked for both?
How long do you give a new job before you decide it isn't right for you? sm
My saga follows. Please go to the bottom of post for my question :)
I've been with my current company as a PT emp. for 2 1/2 months. Everything about them seems to be quite fair, not great, but very fair. I'm still on hourly pay of a whopping $8.50 till I get my production up. Therein lies the problem, I cannot EVER see getting my line count up with the inordinately excessive number of ESLs on my acct. It's just ridiculous. All I'm asking is to actually TRANSCRIBE for a living, instead of rewinding and relistening 1000 freakin' times a day.
I've never gotten the feeling that I'm being taken advantage of or given the crap work, I just believe I'm on a very high percentage ESL account. I don't mind doing ESLs, I really don't. I just want more understandable drs thrown into the mix.
This is my first job after graduating and I was lucky enough to be hired for acute care. I'd like to continue in acute care. I just want to be able to PRODUCE, improve and ENJOY my job. I want to be doing MT work for many years to come.
If you've made it this far, thank you. I'd just like some opinions from those of you with more experience about what you might do in my situation.
Also, how long do you give a job before you decide it's not a good fit for you? Am I giving up too quickly?
Thank you so much in advance for your input!
If you don't like things now, can you decide on your own about your future? nm
.
Good luck with whatever you decide.
Go with your gut. If you're second guessing yourself, there's probably a good reason for it. There will always be another client, but a bad reputation will be a lot harder to overcome.
Medware of Alltype? Can't decide. nm
nm
No. They tell you when they need the jobs and it is up to you to decide if you can return the
:(
If you do decide to go with Vonage, WARNING: (sm)
Make sure the person who is taking your order understands and speaks coherent English. I called on 2 separate occasions to open an account, and both times the customer service representative repeated my credit card number INCORRECTLY to me. This made me very uncomfortable as far as their competency.
Additionally, after these occurrences, I called again and asked to speak with a supervisor or manager and was told that he is in a meeting now and that there was no one else of higher authority that I could speak with. The call ended by the customer service rep asking me to call back later. What a hoot! Yea right buddy. NOT!!!!
Medware or Diskriter, trying to decide...sm
Any comments on either good or bad? Thanks. 
Have to decide between Keystrokes and Axoltol.
Pay is about the same though benefits are better at Axoltol. Both have a fairly high percentage of ESLs.
Both have lots of good comments.
I don't have to decide today but in the next couple of days. I thought about trying both for a couple of weeks, but I'm already exhausted and don't know how I could do that. Also Axolotol provides computer so I'd hate to get it and a week later send it back.
I got offered hourly. Trying to decide. nm
....
All this info is helping me decide nm
thanks
Webmedx and TransTech, Can't decide
I have been offered jobs with both companies, and would love to hear the good and bad of each if anyone has anything to offer.
Offered a new local job and trying to decide. sm
The new job is MT but it is not straight typing. It is basically putting reports together from a check list with occasional regular transcription. Will also be building reports from handwritten documentation. The doctors are all available and do not mind you asking if you cannot read something. I met all 11 of them today. There is 1 week vacation time the first year, 2 years after that. Med insurace is $30 per pay check is very good. Family is around 120 per check. They have retirement as well. It is also 8-5 M-F. All holidays off and paid. Now, here is the drawback. They only start at 13.50 per hour. They do give annual raises of a minimum of 5%. Travel is not a big issue as it is only 10 minutes or less from my house. The low pay I am a bit worried about. What is your opinions? All are appreciated. Also one last thing, this is a specialty clinic and I have always done acute care but know the specialty well.
You didn't exactly answer the question. Let her decide for herself. nm
x
Cymed or Medscribe in Florida? pls help me decide
So far these are the two companies that have offered me a job and I have been reading not so nice feedbacks. Since I have no choice right now and I need a job immediately, I would like to ask anyone if I have to choose between the two? Which one do you think I should choose? Your inputs will be greatly appreciated
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