Response ria Vianeta below. sm
Posted By: see below on 2006-11-18
In Reply to: Vianeta - Sue
It is a total platform. It works differently on different company systems. Overall it is good, but it can cut out a lot. Word clone. Not hard to get used to.
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Vianeta is a company, too. Our MTSO paid Vianeta to use their platform.
nm
Vianeta
Are you with InterPro or another company? I have experience with Vianeta.
Vianeta bad, bad sm
I am currently working Vianeta. My line count has NEVER worked. I MT and edit. To get line count I have to paste finished document onto a blank Word document. Then I can use Word's counter to get a line count. I have to do this with EVERY job if I want any idea what my count is. Very time consuming. If I leave the Vianeta window open for a certain amount of time without actually working in it, it does all kinds of strange things so I have to exit and re-enter to straighten things out. Also, I you accidently u/l job before you are ready, too bad. You have to try to find someone who can retrieve it for you, hopefull before the client gets it. My other job is a Word based platorm. I d/l into a folder and when I want to send it off, I u/l from the same folder. Also, their spell check is HORRIBLE. That is another reason I d/l onto a Word doc, so I can use Work spell check. I didn't realize what a pain Vianeta actually is until I wrote this.
vianeta
No to the recruiter question. Just somebody who has been using the platform exclusively for three years, trying to share my experience with it in response to the original post. No hidden agenda and no commercial audition.
With that said, it might be useful to try to figure out why there seem to be such diverse opinions and experiences with the platform. I agree with anon3 that it is bizarre and that part of the answer must be that different companies use the system in different ways...especially when access to line count and productivity information is involved.
I first started typing on Vianeta 3 years ago on an earlier version which earned my same praise. The update came along 1-1/2 years ago. There could be obsolete versions out there still in use, who knows? Don't know the earlier version number, but the current server I use is version 5.2.0.12. That information appears in very small print on the top left corner or my job explorer screen.
In any case, as soon as you log into Vianeta on my platform the job explorer comes up. Your queue is there immediately with jobs waiting, job#, dictator#, time dictated, priority status all clearly indicated. All this info is already on your report when you bring it up, along with patient demo info. To feed the reports completely into a 4-report queue takes about 3 seconds. To me, that's pretty fast. Once they are there, when you sign a job off, another job takes its place with no waiting time whatsoever.
On the queue screen at the top, I have options such as working on line (active transcribing and transmitting) or off line. This is specifically useful when all you want to do is check your line count or review your production for the ongoing pay period, current month or current and previous month...all readily accessible information. There are also log out, assign job, split job (for batch dictations) change job info (when the MD enters the wrong report info) options...all taken care of in a very minimal amount of time, I might add.
Another option is to type from the Job Explorer (which is what my commpany uses) or from the transcribe station which I have never used. To the side of the queue there is a Nav bar which gives you Job Explorer/Transcribe station choice on the top...and to the bottom you find a report tab. Click on that, then another block comes up on the nav bar for productivity feedback which I click again.
Once I enter that, I am given a choice to either generate a graph report (which I do after almost every report if I want to) or I can get it to download the more detailed report which I save to a word document. I do that if I suspect a report is missing, it helps me track it down. That report usually has a list of the last 2 or 3 days of reports, job numbers, sign-off time and line count.
When you enter a report, your demo screen with all the information already showing n the report if the doctor has entered the MR# correctly. If you have to look up patient or doctor info, send cc to other doctors or leave QA flags it is done from that screen. You can search the patient data base and the MD roster a number of ways. There is even a sound's like feature in the MD roster data base.
I find the patient info data to be almost 100% reliable and the MD roster data to be about 95% reliable. It certainly helps me cut down a lot of time searching MD lists elsewhere. The ONLY bone I have to pick with that place is that the MD specialty does not show, but you can search the roster by first name, last name, specialty and hospital.
Once the missing info is found, I double click the bar and it is automatically transferred to the demo screen and onto the report...no typing involved.
The word processing features of the system are excellent, Word based...but can be set for WordPerfect formats and others. The spell check is excellent help....especially in distinguishing between generic and name brand drugs. It can be modified and added very easily.
If you don't have those features then you are not on the same Vianeta platform. One last thing. I remember when I hired that my TM told me they never use the transcriber station because it is so cumbersome.
Vianeta
We obvious have a difference between companies. My Vianeta has maybe 1 in 4 medications that it will pick up. Transpose two letters in a work and most of the time it will miss that.
We will be using Vianeta soon. It has already been sm
tested by several MT's, who just love it and have been able to increase their line count. How amazing!!!!
PS
Probably why Busy MT got out while the going was good.
Vianeta-THanks...can you tell me more
MT friendly, fast, pros and cons. TIA.
Its Vianeta (nm)
Vianeta
Has anyone worked for a company that used Vianeta software. If so can you tell me a little about it.
vianeta and IP
Amen to that, adios, hasta LA vista....too many other places to work. who needs the headaches that they have, and they have many, thats for sure.
they use Vianeta too
The up side: I liked the Vianeta platform. Nice people. They left me alone (that's the way I like it) but I was IC...employee status could be different. I never had any QA hassles and enjoyed flexibility. Trained on as many accounts as I needed to stay busy. Never ran out of work. I could work as much or as little as I wanted. Line rate was decent (10 cpl, including shift differential for evenings).
The down side: First year or so was good, but eventually ended up with so many TERRIBLE ESLs (some were downright impossible), no matter how hard I worked, could not pay the bills. You may get lucky if you can manage to dodge those accounts.
Might be worth a try. Good luck to you with whatever you decide.
Question about Vianeta. sm
Anyone use or has currently use this awful software? I just started a job using it and my line counts are SO LOW!!!!! When I compared the line count in other programs, it is just not right! I don't think I will be with this particular company long at all.
Vianeta = Crap
nm
VIANETA PLATFORM-DO YOU LIKE?
Anyone have experience with this platform? TIA.
vianeta users
Anyone out there know of MTSO's using Vianeta and need out?
Vianeta is a little flaky, sm
but is really easy to use. This particular company, from what I have read over the past few days, is not something I would want to get involved with.
Vianeta Platform
Can anyone provide any insight to the Vianeta Platform? Any info appreciated!
TIA
I used Vianeta at 2 different companies.
One job you couldn't do line counts, the other company you could, using a different program. Both companies Vianeta spellcheck so bad, had to copy to a Word document and use my own spellcheck. This is what the companies told us to do!
Anyone know of any MTSO's using Vianeta
Anyone out there know of any MTSO's using Vianeta software? Could you let me know?
Vianeta was awful...
They still had Vianeta when I left, also another bad platform. The person who you were referring to as the sister (will not name) has been in and out of the office because of the issues you mentioned. I liked her, but the day I had my interview she was screaming at someone over the phone and I almost did not take the job there because of it! I think it is a good company for MTs because of the pay, if you can get an account that has good work on it.
How bizarre! Vianeta was the previous sm
platform used by my employer. I actually liked it. There were some days when it was slow, but overall I would not be afraid to use it. Different companies use it, so it must be tweaked for the individual companies I would imagine. 
How is Vianeta platform like to work on?
zz
I like Vianeta. Easy to use and fast.
Good support with my co
Any thoughts on Vianeta Platform
Please give opinions on Vianeta Platform. Does it give you good line counts.
I used to work for a company who had Vianeta.
The platform was pretty good for me. All the DI screen info was filled in for you, and you just added the date of service. It was nice...compared to where I am working now where I have endless areas to fill in. Blech! I liked Vianeta!
Vianeta question on tech board. TIA. nm
xx
I used Vianeta at good old Interpro Transcription (sm)
and the platform was horrible - nothing but problems - but Tech Support was excellent!! The platform did not work with Windows 98 ME, for me (about 2-3 years ago), plus the line counts were inaccurat. Actually, I believe Interpro's line count was inaccurate - a separate issue. I got to the point where I copied every single report to Word and used another line counter (Sylvan ?), but every check I received from Interpro was underpaid by $50+.
Vianeta also bad spellchecker. Were told to type
x
I did not work for Spheris when I used Vianeta. It was a differenc company. nm
:+
Using Vianeta to do our work is comparable to eating soup with a fork!
f
Their last job opening on the other board isn't dated. They were using Vianeta &Arrendale? soft
s
Is Transliterator a recuiter for a company using VIaneta? Her post sounds like a commercial.
:}
Got a news alert today that Spheris bought Vianeta company. nm
nm
I worked for a different company using Vianeta and could never access line counts. Was also told it
:+
THANK YOU FOR YOUR RESPONSE
I'll stick with MQ too!
just got a response from BLS....
their MAXIMUM line rate is $.05 gross line...... so much for that.
In response to you.....
Actually I just had my husband come and read the these posts. He is laughing HIS ____ off!! We know how much we make. It still blows my mind some people actually think this is not possible. Maybe you would not be ROFLYBFAO if you actually got some initiative and pounded pavement to get an account like mine. :)
Did you ever get a response...sm
I have not heard anything back.
Thank you for your response...(sm)
What kind of platform do you type on? Is it strictly internet based or do you have to have C-phone, extra phone line or other equipment?
Thanks Again!
No Response From Them
I sent them a note and told them I was interested, but wanted to know what the company name was. Haven't heard back. Will certainly write this one off as mysterious.
You actually got a response?
It took them a month before I heard anything after I quit. Until then, however, I was still getting the emails and such. They will send you shipping labels for the equipment.
Response to Asking
As far as I can tell from the paperwork I received,
it didn't look like they did medical, just legal and general, but I could be wrong. Let me know if you decide to go ahead with them. I'd be interested in knowing how they are to work for.
Thank you very much for the response.
:-)
Thank you so much for your response
am very concerned about my future there. I have decided to leave, but am very nervous because I have no income to fall back on. I want to work for a company that is not so strict on scheduling, will let me type extra, and I need medical benefits. I have lots of experience. This is a tough one. I wish MQ would not have changed, I used to love it there.
response
You have no clue what my background in. I have years of acute care experience. I've also had my own accounts and had IC's work for me. HyperType's QA people had absolutely no problems with my work. The owner wanted me to stay. Tech support had no problems with me, and I basically had no problems with them. The problems with HyperType are solely due to how the company is run. And yes, I was one of their top producers. So, don't make assumptions that people are just full of sour grapes or pissed someone off. There were legitimate reasons why I left HyperType. I'm not going to state all the details here. I did state some positive facts about HyperType, by the way.
Not every company is a good fit for each MT. Explain why the majority of MTs working for HyperType choose to work such minimal lines per pay period. If HyperType was so wonderful, had so much work, if the platform was wonderful, if the work created such great line counts, everyone would be working tons of hours for them each week -- not so.
Thank you for response....LM....
.....Could you tell me how flexible they are when it comes to putting you on accounts? My absolute favorites are Radiology first and then Neurology second. These are the accounts I would want to do. I absolutely detest OPs and would not want to do these at all. Would they be able to put me on the account I want? Also, what is their pay rate?
I too have worked in the hospital setting and at-home with several different companies. I was happy with my first at-home company (Edix n.k.a. Spheris) until they sold the company and everything changed. Since leaving them I have been working (if that's what you can call it) with InfoPro as an IC. The work is never there ( example: I only made $6,000 last year). I won't get a paycheck this pay period because there hasn't been any work available. I absolutely cannot make it like this and desperately need to find another job. One that I know I will have the work available and also one that I know I will be typing what I like and not have to force myself to try to type what I don't like.
My only problem is that I don't have a DAC-126 or C-Phone.
Thank you again for your information and help, it is greatly appreciated.
My response is below.
x
No response??
Not sure who you are but perhaps you should contact them again. They recently had a posting on the MTJobs board.
Got my response.
It was in the form a a really stupid form letter. Anyway, I wrote back to them in case anyone needs or wants ideas on what to say:
I appreciate the form letter.
I will again restate that I do not affiliate myself with physicians, hospitals, clinics, transcriptionists/transcription companies or organizations that support offshoring American jobs in any way. I know where the industry trends are going. I have been under bid, laid off, fired and downsized due to offshore entities that promise work for as little as next to nothing. It is not right that we should be forced to compete with that, and the organization that says AMERICAN and MT in the title should be advocating for the American part and not going over to shake hands with those offshore who are going to end up taking the jobs away from here.
In Response
I've been watching the comments fly by on this board about my company in amusement. Everyone has the freedom of speech, but when it comes to calling the owner of Shapin Medical Transcription (me) names and implying that I give my clients less than perfect reports, I have to step in and say something.
No one knows how I run my company. We have 3 tiers of QA so reports go back to our clients perfect. It is in our contract with our clients that they don't pay for reports with errors and to date, after nearly 10 years, we have credited our clients less than $100 for errors.
We are not a large company, but we also are not small. We have nearly 150 very happy clients who refer new clients to us all of the time (of course they get a nice credit on their invoice when doing so, but that again is something you know nothing about, how to run a business.)
If you apply with us and don't like the pay offered, by all means turn us down. No one is forced into a position with us. The QA and MTs that do work with us are, for the most part, happy. They enjoy the work and no one is complaining about their paychecks.
We are hiring more QA people because we have a lot of new clients coming on board over the next few weeks, not because our QA people are leaving. Again, you make assumptions on something you know nothing about.
And yes, we do outsource, to India, to the Philippines and we have American MTs. Our overseas MTs don't complain about having to work, they don't ask for time off every other day, they don't have excuses for not turning in their work within TAT and several of them produce client ready work. Our offshore MTs pride themselves in their work and turn in the best quality they can, unlike a few of the American MTs we’ve had that turn in less than perfect work, don’t take direction and refuse to change bad habits, and ask for more work just to make more money.
I am asking the contractors that work for us to refrain from making any more comments, but since it is a free country they are free to do as they please.
I will NOT respond to any responses to my post. I do have a company to run, a family and a life and don’t have the time that a lot of you seem to have to live on this board.
Juliann Shapin
Owner/President
Shapin Medical Transcription, LLC
let's try this response again - sm
I keep trying to post a response, but for some reason it won't post.
I know a couple of people that have worked for the company - they were newbies. They said it was awful - low pay and LOTS of ESL doctors.
HOwever, I'm assuming that you are new to the industry, and this is a company that does hire newbies. So you might want to use this as a learning experience to get your feet wet. Or you may want to try a local hospital or clinic - I found that to be the absolute best experience around - because I had the help of other transcriptionists around me to ask and for feedback.
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