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• Focus Infomatics? - Workaholic
  • QA people not all on the same page, some are inexperienced, also - intheknow
  • I have no problems with Focus - sm
    • Focus Question... - KuriousKittie
      • Equipment - sm
        • Sounds great - KuriousKittie
          • you're welcome - NM
    • Question - Mel
      • Reply - sm
        • I forgot to add... - sm
          • Reply back to you - Mel
            • Transtech has 2 huge hem/onc accts - both Extext and Escription
              • How soon can one get health benefits with them? - sm
                • I think it's 3 months - the office & talk to Debbie Hood NM
            • Reply - sm
              • Thanks for all you help. NM - Mel
    • So are you saying they don't outsource to India? - Workaholic
      • I did not say that they don't outsource - They absolutely outsource.
        • LORDY - oldMT
        • And you're okay with working for a company that sends most of its work to India and - FedUP
          • FedUP - blackswan
          • Honey, I am glad to have a job with ANY company! - and very thankful for it.
            • WHOA!! - oldMT
              • My 10 y/o loves pickle relish and mayo sandwiches - nm
                • oops..went back 2 far and posted on wrong board - nm
          • ??? - Confuzzled
  • Never mind my question, I found the archives on Focus. - Workaholic

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The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.

Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 

There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 

I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 

Good luck to you!

happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.

I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.

Not all change is bad.  This is one company that has changed for the better. 

I suppose someone could twist the post I put on the company forum as tattling.  However, I dont see how.  My post simply asked what the posts on MT stars were about.  I really don't think I need to "alert" anyone to anything as millions of MTs come to this forum daily.  Also, as some disgruntled ex-Transcenders said, their words not mine, Larry scans these boards regularly himself.

Another thing, I at least tried to go to the source and find out some information about what the OP was saying about unfair treatment, unfair pay and such between newbies and long-termers at Transcend.  I wanted to know what the person was talking about since she wasnt going to explain herself.  At least, I took it where it belonged in the first place, the company.  Of course, there was never a reply as that person isn't able to post using her name. 

Thank you for your post trying to divert the attention on to me instead of the issue at hand.  If  you are leaving or have left, why are still bothered by what I say?

Do you currently work for them?  If so, could you please share a little bit of information about them?  Do you know what their line rate is? 

Thanks for your help!

I AM NOT AFRAID TO POST MY REAL NAME!! 

To set the record straight... I posted on here because I spoke from my heart which is the TRUTH about what I think from MY perspective on the companies that I have worked for in the past, just to give someone else some insight....  NO ONE from Keystrokes put me up to this, Not Lee OR Becky... OR not management of any kind, form or shape....

I just wanted to express how I felt about working for Keystrokes as I have worked for MANY nationals out there and anyone can e-mail me OR phone me and I will send you my credentials/resume to let you know this is NOT Lee!!!  I think KEYSTROKES ROCKS!!

Kim Drietz  Lake Benton, MN  612-486-9935  I'm not afraid to post my name.. BIG DEAL!!   I will get off my  now!!! 

XX

Not only I have been transcribing since the ice ages but I have been with TT longer than 1 year.  I have worked on many platforms and have been paid hourly, salarly, by the minute, by the line, and by characters so I too am familiar with different aspects of different line counts and I have never had a problem with TT before but I do now and now is my concern.  I am not trying to badmouth TT because I have no problems with TT I just don't understand my line count and Debbie doesn't understand it either.  My only question has been and still is "is there someone out there who have worked with this platform and know how this line count "really" works?" and if that is a question you can answer for me or if there is some kind of formula you have that you can make me understand it since you seem to know that your counts are correct then I would really appreciate it because after all thats all I am asking for. 

Really not worth a reply.  This "old hag" bets you're a 20-year-old stud, sitting there in your birthday suit, doing OB/GYN notes and getting your delights.  Sheesh, yourself.

I appreciate it.

Thanks for taking the time to reply!  I am happily awaiting to start training later in the week! 

I get the MTjobs newsletter every week usually on Friday and it gives a list of the companies that have posted for the week.  Net Dictations was one of the companies listed. 

I currently check the line count under properties of the document, my own account.  This has always been satisfactory to the client. 

Now I will be subcontracting some work and they said to base the count on 65-character line including headers/footers, spaces, tables, etc.  so to me it would be the same thing I am currently doing??? 

I had seen something where they took the total line count multiplied by 30% and that was roughly based on a 65-character line and then multiplied that by your cpl rate. 

Just looking for the best, and easiest, solution.

Thanks for help-