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Regarding Time Clock at Transcend...

Posted By: Transcender on 2009-08-28
In Reply to: Review of Transcend for Those Trying to Decide... - Transcender

I saw some of you asking downthread about how schedules work at Transcend.

Please note this could have changed since I was hired, or the MDI-ers may be getting a different set of rules regarding this, but barring those two things:

You're expected to work an 8-hour day with one weekend day. I was allowed to choose the shift I would work (say 9a to 5p) when first hired, but after you choose you have to stick to that schedule. I believe you are allowed to choose a split shift (say 4a to 8a and then 4p to 8p, etc), but once you give them the schedule you've chosen, that's what you have to work.

To be fair, I do think they're somewhat flexible in terms of emergencies or things planned ahead of time - if you'd rather work 8a to 4p for a couple of days, for example, you won't get too much static from your TL if you inform them ahead of time.

However, you can NOT commit to a certain amount of lines per 24 hour period and do them anytime within that time frame, the old school IC way. You have to have a set schedule of hours and work those hours for the most part.


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Any companies out there where you do not have to fill in a time sheet or on a time clock?
I would like to do my lines and be done, and still get my benefits.  Any companies out there that go by line production rather than hours to qualify for bennies?
No, not a time clock. You just fill out a time sheet sm
with your days and times and lines and email it every 2 weeks.

It really seems to be a great place to work so far -- the people are great and the work has not run out.  I have been paid more, but then again, I am an employee and have benefits and do not have to mess with that tax hassle anymore, so I'm happy.

Good luck in whatever you decide.




Time clock
I just recently started with them and so far it has not been a problem for me at all.  I have kids as well and was worried about that too.  Feel free to e-mail me if you have any other questions.
PTO/time clock
PTO is lower than average per pay period.  Clocking in and out is a pain.  It does take a long time to get in your 8 hours.  Nice people.  Lots of ESL.
No time clock
You just enter in your line counts each day on the employee intranet and submit them at the end of the pay period. I don't really even have a set schedule, but I tend to work afternoons and evenings. I have 2 ER accounts and bounce between the 2 and make excellent lines. My accounts are both internet-based, so I don't have to have unlimited long distance service. I couldn't imagine working someplace where you had to punch a time clock! That would drive me crazy!
TT time clock
No time clock, but have to keep schedule. Not extremely strict, flexible.
time clock
We do not have to punch a time clock at DeVenture.  That is why I accepted a position with them.
Other companies with time clock? Thanks. nm

? re WebMedX time clock, please. sm

Are they picky that you must punch in to the minute you are scheduled, or are they flexible that they just want you to punch in when you work, not necessarily to the minute of your schedule? 


I'm not sure I can go back to a time clock either.  I don't have a problem punching when I work, I just have a problem sticking to a very specfic schedule. 


Webmedx Time clock
Is the Time Clock for Webmedx really all that bad?  They seem good otherwise - just concerned about working at home w/toddler on that type of strict time clock...
Webmedx ??- Time Clock/PTO
I thought I read somewhere that at Webmedx you have to punch in and out for such things as looking up a medical term or using the restroom; is this the case?  Also, I know they get 6 holidays, but is there any vacation time or sick time during the first year or 2?  Any info appreciated as it sounds like a great place.  THANKS!
Does Wedmedx have a time clock? nm
nm
and the question about the time clock,
that should have been a yes or no answer -- but a whole paragraph that left me still not knowing the answer, and BTW, THAT was an important one for me.
What are you talking about time clock?
I have worked for Transcend for 5 years since the MDI-FL merger and there is no time clock. Where did you guys get that idea?
Time clock isn't bad. You quickly get used to it. No big deal. sm
I find them pretty flexible, but you do have to work your total required hours.
There's no time clock but the leads monitor who is on and who isn't. sm
The account I am on has very strict shifts because of being radiology. I have heard that others are more flexible.
I dont have a problem with the time clock. sm
Actually I don't have any trouble getting in my time; I have a 38-hour schedule and put in probably 39 hours of clock-in time to get that. The thing is - you need to clock out when you do research or if you are surfing the 'net; otherwise it brings down your LPH average. I have a 12-hour window in which to get my time and my manager NEVER bugs me about when in that 12-hour period I am working.
I've no experience of a time clock either.
I think perhaps they mean the requirement to be assigned a set shift and stick to it.

But there's nothing remotely resembling a time clock... we just sign onto our platform and dive right in.

As an ex-TRS employee I still have the instant messenger, and I do sign into that when I'm working, but it's not a requirement; it's more of a courtesy to our co-workers, so we know who's around, especially if we need to ask a question.

My first day on the job at TRS I instant-messaged my supervisor and said do I have to sign in or let somebody know I'm here, and she said no, just log onto the platform and start working.

Of course, if they really want to track our logged-in time, the platform can keep track of all that.

But again... no, there's no time clock per se, nothing even close.
Need help with Webmedx's time clock. I am contemplating a position sm

with them and right now I have to clock in and out and hate it.  I wonder if I'm jumping right back into the same situation as I was told they, too, have a time clock.  After being an IC for so many years, I really hate this.


So, how is it? Do you find that Webmex is a little flexible at least?  I just don't know if I should keep looking or what.  Thanks so much for anyone with experience with their time clocks!


Yes, time clock. No insurance or any benefits for parttime.
x
I'm with you on the Wedmedx time clock. Not sure it would work out for me...too many distruptions
my day to clock in and clock out for every little thing. Thanks..
Anyone use TimeTrax as a time clock? Easy, hard,
s
Any input, time clock, expander program, LPH, etc.?

Hi,


Curious about the platform used, LPH or weekly requirement, timeclock or timesheet, sound quality, work types.  Do you get your preferred work types.  Are you on only one primary account with backups, working primary mostly?  Is ShortHand compatible?


Thanks for any info.


How many companies do not require you to fill out a time clock? NM
Thanks.
MDI-MD has a 24-hour window, no time clock to punch
x
I agree, the nonanswer about time clock was important to me too. NM

independent MTSO; freedom without a time clock and as the others said, same docs. nm
;
There is a time clock, but LPH is easy to achieve and bonus is not done by that any longer. SM
Much better than E-time, if that's what the Evil Q still uses. No worries.
I know Webmedx has a time clock - with MQ I put laundry in, got coffee, loaded DW (sm)
went to the bathroom, etc. without clocking out and still kept my lines per hour up just fine.  With Webmedx do you clock out for all these little things or as long as you get lines per payperiod or per hour it works out? 
Also...do you have to clock out any time you leave the computer, i.e. to answer the door, go to the
x
Transcend - Down time
I used to work for Transcend for 3 years and now with my new company, I get PAID for downtime!!!

I love it!
Full time at Transcend
Full time at Transcend is $900 gross pay per pay period. There is a full benefits package to include PTO, health insurance, long term and short term disability, 401-K (with match). I work on a large hospital facility, I do all worktypes including ESLs, and I always have enough work. The people are nice and you will never have to worry about a paycheck.

It's a shame what some people will write on this board, not just about Transcend but almost every other company. Now that I know the mistruths that have been spoken about Transcend, I will also take with a grain of salt what I hear about other companies. I have worked for many companies in my 30 years as an MT, and Transcend is the best. Of course, this is just my opinion and I respect the fact that others may disagree. I guess I just don't understand the mean-ness (is that a word?) on this board or of the responses.
Full time at Transcend is $900
This is all true but meet one ROM with an attitude or even a TL and your goose is cooked unless that has improved in the last 2 years. There was a lot of politics back then. I sure hope they have weeded out these horrible things. Otherwise, you are exactly correct - great place to work and I would go back in a heart beat but am black listed because of the above mentioned problem. Stop mean mouthing Transcend, they are still close to my heart, she isn't but the company is fine.
Long time Transcend MT
I have been on BT since day 1...I was one of the first MTs on it.  It is no longer my main job as I have experience in another platform and they needed help.  There is not a lot of clicking on BT.  You type plain and it puts it in the format the hospital wants on the back end.  If there are normals for each doctor they are put in the system and you can use them and get paid for them.  You can use an Expander program, I use Shorthand.  If your acct is just going to BT it will be quite awhile before you will be doing a lot of editing...it will be straight typing for quite awhile.  Its just like typing in word.  No need to be nervous about it.
Which is it? No changes since bought by Transcend or lots of changes? It seems that every time sm
someone says that there have been a lot of changes, someone comes on and says there have been no changes. Is this one person saying this? Obviously there have been changes, there would have to be with a new owner.
Transcend part-time status

Can any current Transcend employees please tell me how their part-time status works?  Minimum requirements/hours? 


 


Thanks so much.


Transcend, is full time 40 hours or X lines?
x
Clock?
Thanks, so far everything I have heard about this company is good.
You are right on the clock - you don't HAVE to sm
log off for everything; that's your own choice. But I do because I like to get a higher line count. If you are worried about how many hours it may take you to get in your time, simply put some time limits on yourself and GET YOUR WORK DONE in that time frame.
We don't clock in/out. If you are away for more

than 15 minutes you need to change your IM status to show you are away.  I answer the phone, door, get coffee, walk the dog, etc. and I don't change my IM status. 


You are signed on by the fact that you download work, other than that there is no signing in and out, no clock. 


 


better a desk clock

than a time bomb attached to aforesaid desk clock or even worse a pound of headcheese.


 


what about the weird clock
the clock they sent for MT week, that cracked me up. Makes me dizzy to look at it, how does that help? Agree 100% about ASR.
You are supposed to clock in and out sm
In order to get any bonus money, which is paid according to Lines Per Hour (LPH), you NEED to clock in and out for everything. It makes for a very long day, turning 8 hours into sometimes 10 or even more. I don't clock out to look up words or to go to the bathroom but do clock out for anything longer than 15 minutes. I think PTO starts from day one.
you don't have to clock out but it helps sm
as far as your lph (lines per hour) rate for bonus money. You finish a job, when you release it, you are asked if you want to release this job yes or no and there is a box that says do you want to clock out. If you want to clock out at that time you put an x in that box and release your job and you get clocked out.
Same here. It's like clock-work...
at the end of the pay period. Problem is, first day and a half I'm out of work too so I start out bad and end up bad. Three accounts but you'd never know it. Stayed up till 1 a.m. and got up at 5 a.m. today to get a jump on things and was out by 5:41 a.m. I'm over it and looking elsewhere. Can't live on this.
me too! esp after going through MQ w/t.clock lunacy..
x
ICs don't have to punch a clock, do they?
x
I don't clock out for just a bathroom break or to
get coffee, but the bathroom and the coffee pot are only about 10 and 2 steps away respectively.
Well that is just silly, unless you are getting round the clock pay.
And I highly doubt that. I was a recruiter, doesn't pay all that great.
TransTech - do they punch a clock? (sm)
or how rigid is their scheduling? 
As long as it's not a desk clock...
I got that from my (ex) company for Christmas one year. Stupidest gift ever.

When I worked in an office, we played games with prizes and ordered in lunch each day, but since I've been at home, I've appreciated gift cards.

I got a very pretty handmade card one year with a gift card and I really appreciated that.