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Rapidtranscript..did not have good experience with them

Posted By: samantha on 2006-03-06
In Reply to: Rapid Transcript - Tried archive search, but couldn't find! - wa

lack of communication and support, I quit the first day!




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anyone here heard of rapidtranscript?

any inputs would be much appreciated


My experience with them has been good sm
Their expectations for style are given out and I have never had any problems with QA. I rarely have to send anything to QA and when I do on occasion, I never get direct feedback as you can check your reports at any time for what the blanks were.  I guess if you are doing something incorrect that needs addressed they might do that, but I have never had any negative or nitpicky experiences with them.
Not a good experience
They will keep you on QA for as long as they can.. they even make up mistakes that they state you make.... not a good place to work.
my experience has been good
pay is on time, work is steady, everyone is nice - - some posts have been negative but you will get negative posts about any company you ask about on this board, GOOD LUCK!
I ddi not have a very good experience either sm
Pay was average, but at least on time.  Lots of times not enough work.  You have to be on IM all day and it is very disruptive.  MT World is in my opinion outdated.  There is much better out there.  JMHO
Good experience with them
so far. Lots of work where I am, not saturated with foreign dictators. Platform easy, lines good so far. Lead MT is extremely nice, very down to earth person. I received a welcome card, a really nice personal touch goes a long way.
I have had a good experience...sm

with Webmedx.  I have not received the emails threatening to offshore like the other employee mentioned.  My account always has more work than we can handle...thus the overtime (been on account about 4 months).  As well, I have a secondary account.


I don't dislike the platform.  There are some days when some functions are slower than others, but it has not seemed to have affected my line count. 


Full time is 35 hours a week, and handbook states that you will loose benefits if you do not work 35 hours.  You know that going in, and I don't think that is unreasonable.  You'd be expected to work 40 hours if you worked at a job on site.  IMHO, they seem to fair all the way around.  Things might change, but today I am happy. :)   Hope this helps.   


Not a good experience for me at all.
I tried working for them.  Nice people to work with.  The problems I encountered was that they used EXText, which was extremely slow running for me and I have a high-speed cable modem.  The pay was only 3 cpl and they expected 100% QA.  With the pay being so low and spending more time sitting there waiting for things to download and open, I wasn't even making minimum wage.  I had no choice but to quit with wages that low.  Apparently, EXText utilizes a VPN connection, which my Cable internet technician told me was probably overloaded with people trying to work all at once, which was the reason everything ran so slowly.  He said there was nothing wrong with my internet speed at all. 
My experience has been very good!
I have been with Focus Infomatics for just over a year, and I like it very much indeed. Pros are good, flexible, knowledgable supervisors, direct deposit (has never been late), Escription platform (best I've used), flexible schedule, good feedback, fair QA'ing. Only con I can think of is sometimes the work flow is slow, but by asking for more work I almost always have all I need. I recently converted from IC to full-time to qualify for health insurance (their BCBS plan is excellent). When I started there I was told the editing/transcription ratio is about 80/20, which is about right, though it varies from day to day, of course. Again, the Escription platform is very easy to use. My supervisor is great; polite, helpful. I realize Focus may not be right for everyone, but then again, everyone is not right for Focus. BTW, I have been an MT for over 20 years and this is the best company I've ever worked for.
I did not have a good experience with them. sm
I went backwards to archaic ways with phone lines and lanier stations. There was never enough work on my huge account. Never work on my secondary or third accounts either. Tried the on-line accounts, and no work there either.

When I did get a few reports, the line count was terrible on Bayscribe and the spellchecker sucked!

I gave it a couple of weeks, was off QA the first 5 reports; however, I knew in the first day or two, this was not going to work out. But, I gave it a chance and it was not a good experience.

I could not stand all the no so positive e-mails daily either.

This was just my experience. Not a good fit for me!
My experience was not good...sm
I agree with the OP that most companies have good and bad points. I enjoyed most of the people I worked with/for at KS during the 9 months I was there. But when the work on my account slowed down I then started getting one backup account after another where the work would last only briefly. I was trained on 4 different platforms while there. There was some dishonest communication, and while the intentions may have been good, intentions don't cut it when a person has bills to pay. Once it became clear that they were not being up front with me about workload/accounts, I chose to leave, and I wouldn't go back.  I have since dealt with 3 other companies, all of whom were more straightforward with me (even when the work ran low) than KS was. Just my 2 cents. Wishing you the best of luck.
Good experience sm
I did some IC work on a Urology account about 3 to 4 years ago.  Dictators were good.  Pay was on time.  Good communication. 
Overall good experience
The platform I am on is good to very good with regard to audio.
my experience has been good
I've been there less than 6 months. Before working for them, I'd held only one job. On that job there was no platform - we used Word/WP. This was a local group of doctors. Since I have no experience with any other platform than Inscribe, I have no comparisons. I don't find it slow, though.

As well, I have a very competent and courteous account manager. She is polite, as friendly as an AM should be, and never rude or contradicting.
It's a good place for experience, IMO
But not for $$ or benefits. They do hire a lot of newbies and they don't hassle you if you haven't reached your goals (unlike other companies I have read about).

However, I do think it is somewhat of a sink or swim situation. Not a lot of handholding here, if that's what you need. I don't even know if they do any clinics. I have all acute care, almost all ESL, and lots of ops. I personally don't find the audio on my accounts to be bad; it's usually the dictators and background noise that are bad. By comparison, I did 3 months for MQ simultaneously, and while the dictators were better, the audio was crap and you couldn't use your own wav player. I was doing stinky derm and ENT clinics - yuk - and when they finally put me on acute care, I never got the same dictator twice.

SS has started to provide a breakdown by job of line counts, which is a good thing. Constant changes in supervisory/management personnel. In summary, if you can do without the $$ and benefits and can jump in with both feet, SS is a good place to get experience.
Does experience make a good MT?
I am so confused right now.  I am a newbie trying to get a foot in the door.  I finally was accepted in a mentor program for a national.  In the mentor program you must reach 516 with 98% accuracy before you are allowed to become full time.  I am unable to make the line count because there is never enough work.  I am happy for this opportunity, but I feel because there is never enough work, I will never make the line count.  I have been offered a full time position to do operative reports and discharge summaries.  I am doubting my abilities and do not know if I can do the operative notes.  Should I go for the full time position or do I need experience before I am a good MT?  How do you know you are good enough to take on a job doing operative notes.  I want to go for it because the mentor program never have enough work to meet my goals, but what if I am not good enough yet?  helpful advise is appreciated.  Thanks
I would go with Keystrokes, had a good experience
with them, I left for my own reasons, nothing to do with them at all, they were great. Above poster is right, stay away from Landmark, I had the same experience with them.
I had a good experience with Transcend
I had to leave for personal reasons.  I can say though the training was adequate.  The people were very nice and communicative.  The pay was not bad at all and actually better than most companies.  Unfortunately I am not allowed to discuss what the pay was because it is not allowed to be discussed.  I would say so go for it.  The recruiter was really nice and answered all of my questions.  If she did not know the answer, she got it fairly quickly.  I dont' have a bad thing to say.  They do pay on time. 
Good for newbie experience
I know an employee making less than stated by MslaMT for Escription. It is apparently different rates for different accounts. They will decided the difficulty level for you, the MT, doing the work. Maybe not a career move, but certainly a good place for good newbie experience.
Amen, I had the same experience, not good, and
I absolutely noticed that the line counter was jacked. Even besides that, I would check and the paycheck was always a little short. I had to call the person who was in charge of that every single pay period and every single time she was annoyed. One time she told me to hold on, and then she dropped the phone on her desk and I listened to her type whatever she was typing. It was really rude. She wanted to finish what she was typing. Well then don't answer the phone. I guess she didn't look at her caller ID to see that it was only me calling again about another shorted pay check.

As for that Karen person, I felt the exact same way as you. That person smelled insincere from the first time I read her post. I thought it was someone who works for MedScribe trying to improve their image. Every time someone asked about MedScribe, the same Karen would chime in about how great it was. Since I worked there for a year, I knew that nobody in their right mind would chime in about how great they were and so Karen had to be a fake.

I started to make more money after I left there also.

The other thing I absolutely hated was all the emails all day long, scolding people. It depressed me. I even asked them to only send me emails that apply to me. They were so lazy that if one person did something wrong, they would email the whole crew and berate them. They told me if it doesn't apply to me to just ignore it.
10 years experience... that is good for 8.5 cpl. YUP, thats it.


yes, I did a couple yrs ago. I had a good experience

..good co to work for, liked my supervisors, no prob with pay.


I recommend Keystrokes also, good experience with them.
x
Offered pay for 6 months experience... any good?

I got offered a position to type some reports in a specialty I have been typing for 6 months.  I was offered 7cpl for 65 character line.  Does not pay for hard returns, tabs, empty lines, headers, footers are not paid.  Spaces between words are. 


At my other position I was getting 6cpl including hard returns. 


How do I figure out if this new offer is equal or better than what I already had? 


Yes, I know neither are high paying.  I am new to the industry, only finished my course 7months ago.  BUT, this particular specialty is easy for me and I have very high marks with QA.


Any and all advise is welcome.  Thanks!


not flexible at all. they are scatterbrained and it was NOT a good experience.
I was so excited to work for them and it was a nightmare. QA is not a good thing at DTS.
I didn't have the best experience, but it was not a good fit for me. Still waiting to get
hh
YOG, hands down. Also got some good experience with Lanier.
nm
7 cpl with my experience was insulting...and if your insulted that I said so, GOOD! you should be!
nm
So what is a good starting rate for an editor with no experience? nm
 
I had a good friend who worked for them and had an awful experience.

She said that the work load was sporadic at best.  They would either be drowning in work or starving.  She said that her pay was late two or three times and when she questioned management on it they were extremely rude.  She said that the owner/manager of the company was a nightmare who was prone to screaming fits and berating those who disagreed with her.


You can take this for what it's worth.  I hope it helps with your decision.


I honestly hope you will have a good experience with Keystrokes

I'm sure that not all the supervisors were as hyper as the one I had - she drove me crazy, wanting me to work practically 24/7. The last couple of months I was there, during a 63-day period, I only had 3 real days off where I didn't work at least a couple of hours which ended up turning into five or six. Add that to working 10-12 hours during my 8-hour work days, and I just plain got burnt out.


But that was only one particular client (if you would like the name, please email me). I am sure there were other clients that she could have given me, but she kept assuring me that this was the best client she had.


So I would just say make sure your lead is 1) looking out foryou and 2) telling you the truth (the third time I caught mine in a lie, I quit).


Good luck!


I'm agreeing here, too. Wasn't a good fit/experience for ME, so I left after 6 wks. nm
s
No MT experience needed for test, really. Just good reference materials.
x
Anyone has recent experience with Med-Scribe out of FL that could share, good, bad, or indifferent??
Thanks. I want to make an informed decision if I proceed with them. As everyone, you get tired of wasting your time on companies that are not worth it so I'm doing a little research on this one. Can anyone help??
Good place to start if you have no experience but you wouldn't want to stay there.

Unique experience working with and for the Indians and that's all I can say about that. Just realize that when you say NO.. because of the language barrier to them it means that yes, I will do it. LOL..I was new to the online biz too and they were my first job. In hindsight, YIKES.. but I stayed 7 months and then moved on.


I have heard nothing but good things about Webmedx, but no personal experience NM
x
How many accts did you experience in 3 days? Been there for a few months and so far so good. I find
but compared to where I was the lines sure do add up, and I absolutely love my acct, supervisor, tech people and QA! All have been great!!
Focus Infomatics--Anyone have any experience with their insurance benefits, good rate, etc..
Yes, I know all there is to know about them in the negative form but people respond only if you know about their insurance plan. Thanks
The best co. ever! Good work, good people, good pay, good bennies.
x
Here, here. Exactly my experience also, even down to the 10 year work experience. nm
:+
Experience versus not as much experience
--same job should equal same pay?...Come back and talk to me in 20 years...
For the most part, old school MTs have a ton more to offer than a newbie, by virtue of the amount that they know. Most old school MTs can do just about any kind of report, because they learned the old way, they used books--Dorland's was a bible--not software and spellcheck, they worked in house, in the environment, they understand things that a new person who has only worked online with their word books, shorthand, macros and software just cant understand.. Why things are done in a certain way... Why it is so important that certain documents are treated a certain way. Why some reports are stat versus others. What you might flag for the hospital and why... When you think you know everything, esp as a newbie, you are doomed my friend.
Also, cont education is something that most old school MTs understand is a benefit for them and a gift to themselves...part of their commitment to themselves and their own education, not a commitment to being a certified MT, it is a personal thing, a standard.
If you don't understand that, I don't know what else to tell you.
Sure newbies can transcribe, it isn't rocket science, but they know what they know, if you know what I mean..(and that's about all they know) if they don't care to continue their education once they are out of MT school.
There's a little more to it than what you have stated here. If you consider yourself an MT machine.. you will burn out sooner than you think.
Yes there is! Good pay and good bonuses and good benefits.

Personally, DSG is a good fit for me. Pay is good and on time, sound quality depends on the account
and I like the platform. There is not much weekend work, although sometimes is available.  I get along well with the management, no major complaints.  There is pay incentive once you get over a certain number of lines in a pay period.  I work as an IC, so can't help with benefits, insurance questions, etc.
I'm with them. Good work environment, easy accounts and I'm making really good money. nm

Fairly flexible but they do like a schedule. Insurance is good. Benefits are good in my opinion.

For the past week, work has been a little slower but I think that is common in every company..some days busy and other not.


Does anyone recommend a pretty good company that is good to work for, pay always on time and plenty
of work.  I know that is asking a lot, but just curious?
Strictly IC, good company, hard accounts, good platform.
Good pay, always on time, no direct deposit though.
Is Transcend a good company with a good platform to work on. They are advertising.
:
Webmedx hires some ICs. Good company. So sorry for your loss. Good luck!
x
TransTech for many reasons, good pay, stable company, good benefits
and flexible.
I have looked around the last 6 months and have found nothing better. Have turned down numerous jobs, and have finally decided to stay put. The better insurance plans were announced and even moreso than ever, I am staying put, and my paycheck is happy about that because it is getting better every day. Good luck to you.
TransTech is a good company. Debbie is the owner and a good one at that! nm
n