RUN IN THE OPPOSITE DIRECTION!

• Shapin Medical - Curious
  • RUN IN THE OPPOSITE DIRECTION! - NM
  • Definitely stay away from this company.... - ex-Shapin IC
  • Search site!! - BEWARE
  • Run from this place! - bad news. nm
  • I believe there were posts in the past. (sm) - CAMT

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Let me first say, that I have NEVER posted anything on these boards, but I just feel a duty to warn anyone else that may be in my situation with this company.  I want to warn all of your of this company.  RUN in the other direction.  GET YOUR OFFER IN WRITING!  I am someone who prides themselves on being detail oriented, always show up for work on time, and work commonly work over, and  I have 15+ years of experience.  I will post MY name, because I am not afraid of these idiots.  First off, I requested my offer in writing.  That email, twice, was never responded to.  All I wanted was to verify my pay.  For me, their offer was 10 cents a line, plus 1/2 cent a line for all work going through my exclusive account for which they also wanted me to manage, YET, they would NOT give me any way to see what the bi-weekly line count was so I could determine my what my paycheck was.  Would they screw me over????  You betcha, that's why they wouldn't give me an offer letter in writing.  They told me I would have no problem making 1400 every two weeks.  Would they give that to me in writing?  NO way!!  Just a verbal.  I wasn't asking for EXACT amounts, just maybe give me historically for the past two months what the line count has been on this hospital, so I would have a ballpark of my paycheck would be...NO WAY...  Melissa seemed like I was asking something ABSURD and told me she had never had this problem with anyone else.  What, it's a problem to ask what my paycheck will be before it's deposited????   Sure, I could do the line count on my own transcribed reports...by the way, which you can see below was not going to be much, since there were about 5 reports on the weekends to transcribe, which is why she put me on a lower paying account, with TONS of work.  OK, enough of that...

They rarely answer emails.  The regional manager is as unprofessional as they come.  A flake if you will.  Her name is Melissa.  How they keep customers is beyond me.  Their mode of transcription is ARCHAIC.   I needed 6 log in IDS, just to obtain patient information, at which time, I would have to transcribe the work in Word, save it by the patient name, the job number, the date, another system number, the doctor, and my initials, RIDICULOUS!!, and post the job to an FTP site, post the job in a payroll folder, and then, log back in and do the whole password garbage all over again.  All in all taking about 20 minutes to type a 3 minute report when all was said and done.  I might add, Melissa wanted me to work 7 DAYS IN A ROW, without a day off.  I swear to GOD, that's the truth.   She stated, Well, as a manager, you won't have to work full 8 hour days..  No day off people!

Please, do yourself a favor, and do not bother with these incompetent people.  Work for a national company that gives you a written contract, you work 5 days, have incentive pay for hard work, and are rewarded with technology that makes your work easier.  Please feel free to contact me at promedtrans01@comcast.net if you have any questions.

knowing that they were going to lose MT's due to the recent strong enforcement policy that every MT going to VR and low PAY.   They hired early to take care of the loss of MT's due to this policy.

Most of their accounts were acquired through Dictaphone and are Dictaphone controlled!!!!  TT has picked up an account or 2 on their own, but most work is handed down by Dictaphone.

Of course, there is always TT mgmt's excuse of it being a holiday, doctors on vacation, low census at hospitals due to patient's not getting admitted due to a new year with insurance new deductible, and of course, that always EXCUSE of new accounts coming onboard (and NOT), but we can't tell you about it !!!!!

They are actually trying to get rid of MT's who have tried VR and did not like it, so are continuing to get paid their normal, low line rate by doing straight transcription, like we get a FORTUNE at TT anyway for straight transcription.  But mgmt has to find a way to keep their paychecks GOING UP AND UP . . .

I'm drowning! Are you acute care or clinic?

Remember QA person, you are getting paid by the HOUR to research blanks, MTs do not, they work on PRODUCTIVITY. Now, I don't leave any blanks because I have personal pride, but when can't understand it and I spend 5 minutes on ONE WORD I figure my job is done. You QA people can research it from there, because the last I knew no one works for FREE, or maybe you would like to? I can't buy groceries or pay the bills with all that free gratis work the company and you QA hourly folks would WISH I did.

I've received direct deposit, a day before the official pay day of Friday for each and every check, including my first one (which is extremely rare in my experience). 

I have plenty of work available on my account, but I have been trained on 2 different accounts (1 on eScription, the other on ExTEXT).  They've been very friendly and helpful the few times I've had to call them.  The rest of the time, they leave you alone.  As long as you work your shift and meet productivity requirements, they seem pretty hands off. 

It's like any place, I'm sure, what works for some doesn't work for others.  Each person has different needs/requirements. 

Sorry you had trouble. Hope you found a better place for you.

ALL of the support people I have dealt with have been extremely polite and helpful.  I hear please and thank you all of the time.  You do not get that too much anywhere nowadays, it seems.

Granted, I would have been happy if I had been like the one poster and had been paid this Saturday, which is what the original post was abuot, it seems, but I always know that I WILL be paid. It is not like some of these MTSOs I read about who write bad checks, give excuses about paying late, cheat you on your pay, etc.  They are very honest people and I never worry about that end.  In fact, they have shown me kindness in the past where others would not have cared at all. 

There are problems with all companies, and this company is not perfect, but then again I have not found any company that IS perfect.  Admittedly, when I was first told that the company was in India, I was a bit taken aback as I had always viewed them as the enemy.  However, all of the transcription is done in the US, and the work is sent to India to be pasted into the GEMMS platform. How it works out to be cost effective for them I do not know, but anything that saves me having to type directly into that nasty platform (GEMMS) is a blessing.  I now have a couple of other jobs, but that is only because I wanted to be an employee with benefits.

I feel bad that this whole thing has turned into a bashing of the company and especially Tonya.  It is true that she has gotten busy, but I always know that I can email her or call her and she will get back with me.  There are times that the work dried up for me and I was not happy, especially when I saw ads for more MTs, but I also blame myself for not talking to the right people about it.  Most issues can be worked out if you just deal directly with the people who can help you and not just come anonymously on a message board and complain.  In fact, I wrote to Tonya about the paycheck issue, and she confirmed for me that they had my invoice and the funds had been issued, so that was that.

Bottom line, the pay is decent, the work is easy, and the people are great.  People could find far worse places to work.

I apologize for the long post, but when I saw that post, it really annoyed me.  Thanks for letting me vent.