RESPONSE FROM STATIQ

Hi all!

I just couldn't sit back and not respond to this trail of messages about our company.  Hopefully you'll all see that the original MT who posted has contacted me directly (because I responded back directly to her post), and we have resolved the confusion.  She was kind enough to update the status of things later in the day – please do read her post above.

This particular situation was nothing more than an isolated incident that occurred, which had absolutely nothing to do with anything intentional on our part.  I want to make one thing very clear to those of you who may be reading these posts wondering if our company is one that is reliable to work for.  We have ALWAYS understood that the people working for us are human beings who are working to earn a living, and we have ALWAYS made a point to pay our contractors and employees on a very consistent, regular basis.  We make it clear from the beginning which days are the days we mail out checks, and we always mail checks on those dates.  If there ever were a reason that we did not mail them, any kind of a problem, we would notify our MTs about it.  Our MTs are more than welcome to contact me directly about a missing check in the mail, and I will always remedy the situation in a very timely fashion.  I would not ever intentionally ignore an e-mail about that subject, of that I can assure you.  StatIQ is definitely NOT in the category of “Nonpayers,” never has been, never will be.

To sum it up, I guess I'd encourage all of you out there who might experience a situation similar to pick up the phone and call someone at your company if you don't receive a response via e-mail.  E-mails get lost, overlooked, etc., but any respectable company should be available to receive a phone call from you and would hopefully be willing to resolve an issue like this promptly.  I know there are plenty of companies out there who DO take advantage and do get away with not paying or paying slowly.  We don't happen to be one of them.

• Is anyone waiting for a check from StatIQ? - Just Looking
  • RESPONSE FROM STATIQ - Paula Whisenhunt
  • No, my check has been late 2 times in 3 years, PO fault, not StatIQ's. - MTinNC
    • I did talk to the company today. SM - Just Looking
  • Check - Never Had That Problem with StatIQ
    • Nope. I have my payperiods down pat!!! SM - Just Looking
      • Agree, they are a good company... - MTinNC
  • why are you not on the phone with these people yet? sm - shipaddict
  • 1 of the reasons why I quit... - sm
    • How to handle nonpayers - JustMe

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu

Anyone work for them or heard of them?  Thanks for the info.

Are there any StatIQ MTs out there?  Do you like it?  Any pros/cons?

Thanks.

SheriL.

just wondering if anyone currently works for this company and how you like it, thanks.

   I just had to share! 

If so, what is the average line rate? 

Checks get mailed out on the 1st of the month and it is now the 15th and I still have not recieved mine.  Today is the 15th and my second check of the month will be mailed out today, but yet I haven't even recieved my first check for July. 

I have emailed them twice over the past few days and have yet to get a response.  Just curious if anyone else is having any problems with getting paid.

I'll stick with MQ too!

their MAXIMUM line rate is $.05 gross line...... so much for that.

I have not heard anything back. 

What kind of platform do you type on?  Is it strictly internet based or do you have to have C-phone, extra phone line or other equipment? 

Thanks Again!

.....Could you tell me how flexible they are when it comes to putting you on accounts?  My absolute favorites are Radiology first and then Neurology second.  These are the accounts I would want to do.  I absolutely detest OPs and would not want to do these at all.  Would they be able to put me on the account I want?  Also, what is their pay rate? 

I too have worked in the hospital setting and at-home with several different companies.  I was happy with my first at-home company (Edix n.k.a. Spheris) until they sold the company and everything changed.  Since leaving them I have been working (if that's what you can call it) with InfoPro as an IC.  The work is never there ( example:  I only made $6,000 last year).  I won't get a paycheck this pay period because there hasn't been any work available.  I absolutely cannot make it like this and desperately need to find another job.  One that I know I will have the work available and also one that I know I will be typing what I like and not have to force myself to try to type what I don't like. 

My only problem is that I don't have a DAC-126 or C-Phone. 

Thank you again for your information and help, it is greatly appreciated.

I keep trying to post a response, but for some reason it won't post. 

I know a couple of people that have worked for the company - they were newbies.  They said it was awful - low pay and LOTS of ESL doctors. 

HOwever, I'm assuming that you are new to the industry, and this is a company that does hire newbies.  So you might want to use this as a learning experience to get your feet wet.  Or you may want to try a local hospital or clinic - I found that to be the absolute best experience around - because I had the help of other transcriptionists around me to ask and for feedback.

Just stay away from that company.

I applied one time and got a call from the owner.  It was not the job that scared me away, it was him.  He told me how he was taken someone to court about who knows what but I wanted nothing to do with that kind of thing.  Imagine someone calling to offer you a job and having to hear that non-sense.

Run, run stay away is my advice to you!

Several of us working there thinking the same thing.  It is a pattern and has not changed.  Several looking for other positions, but I think it is the same all over and nothing done about cherry pickers and never will be.  As long as there are in-house (hospital transcriptionists) it will continue and then you get the message that they are the client, but yet it is all outsourced to Keystrokes.  It is hard to trust or believe anyone in this business anymore, they are looking out for themselves. Just be sure this is what you want to do and don't give up something good for something you think may be better.  Wouldn't it be interesting if companies started giving their turnover rates? 

I was trying to stay within the guidelines of the original question which included being realistic. I think line rates should be at or above the level they were 10 years ago (I know . . . lot to ask). However, if the MTSO is working with a specific amt of dollars, the MT willing to slog through the difficult and slow dictators should be paid a higher line rate than someone transcribing ERs or appendectomies and C-sections.  I disagree with your statement that everyone is highly skilled. I could train high school students to transcribe ERs in three weeks that would be every bit as competent in them as someone doing ERs for 20 years. It is a narrow skill set. Don't let your ego get in the way of the facts.

I started out in ER but quickly transitioned to acute care.  I miss the ER - there are so many more normals than in acute care unless you get lucky with the op notes.  I will still get asked to do a chart here and there if they need a stat on ER.  They have good audio files.  I have never had a problem meeting the line count requirement for ER or for acute care.

Yes, they have a radiology team. 

No, right now you cannot access past charts, but they do have sample files/charts that you can refer to, and you can ask for a copy of whatever chart you have typed that you feel you would like to have for future reference.