QED Transcription, Bentonville, Arkansas
Posted By: DJARK on 2009-05-28
In Reply to: QED? - Karma
QED hires part-time and full-time transcriptionists, with a required minimum of 600 lines per day for PT and 1200 lines per day full time. A line is considered 58 characters on some of the more difficult accounts, 60 characters on some of the other accounts (as I understand it). Any lines above 6000 lines per week is 7 cents a line, and then 8 cents per line for a certain number of lines over that--but that is very difficult to attain. (The pay scale is a little bit more complicated than that, but that is basically it).
They hire both acute care transcriptionists with many years experience and clinical transcriptionists who just finishing training. They have quite a few different accounts to meet the needs of various transcriptionists.
They are struggling to keep their transcriptionists in work and are doing a fairly good juggling act, but the trade-off for transcriptionists is a less flexible schedule than what one might prefer. Instead of requiring a certain number of lines per day at your leisure, they require you to choose a schedule that works for you and stick with it--i.e., not be away from your desk more than 15 minutes during your chosen time, begin on time, end on time, etc. or contact the help desk if you must deviate from your schedule, be counted tardy if you are not there on the dot, etc. Also, there are constant requests for working on the weekends, AFTER you have satisfied your commitment for during your regular schedule.
To summarize, the pay is low; the schedule is not as flexible as it could be. They do provide the equipment, and you might or might not like that arrangement. You certainly can't pop over and check your own e-mail while you are on their computer.
They do offer health and dental insurance for full-time employees, paid days off and unpaid days off.
One more thing, low pay notwithstanding, they are really sticklers for accuracy, but I've found it easy to meet the accuracy requirements.
For reference, I have 20 years' transcription experience in a variety of settings, including acute care and clinical.
There are many, many ESL dictators in the accounts that I am assigned to.
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