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QA per-line pay? Guess that accounts for all the nitpicking...sm

Posted By: Bayou MT on 2008-11-29
In Reply to: QA compensation - anyone happy with what you're making? - GotTheTShirt

If they have to make their lines, they'll nitpick you to death with their corrections du jour.  And back and forth amongst them, if there's nothing there they'll find something there. 




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Guess you don't want to keep accounts or

get new accounts? You'd rather see TT go down the tubes? How do you think new accounts come on line? You think management just sits there waiting for the accounts to come to the MTSOs?


Get real. Part of the job of a recruiter is probably getting new accounts, traveling and doing a marketing promo for the company.


You should worry about doing a good job so they can keep the accounts rather than blaming everything on TT. If they lose accounts, we all lose. MT'g is the backbone of a company and if no one cares what kind of work they do and just look for the almighty dollar, then there's a problem.


TT has been very good to me and I'm staying through good and bad. Sooner or later, you all naysayers will wish you didn't bad-mouth TT.


Before you come back and say I'm management, hold your tongue. That's always somebody's opinion if they aren't happy or don't like an answer given on this board against a company. There are a few of us that are VERY happy at TT. I am one of them.


Running out of work is new at TT. This year is the first time I've been low on work in the few years I've been there.  My last lob was horrendous, always out of work, 95% ESL, high quota, you name it, that was it. I'm still proud to say I'm a TT'r and will remain so as long as they need me.


15 years ago, I charged .22 per line to big accounts. Now I have been forced down to .13 per line.
This is in part due to offshore companies, in part due to newbies coming in and underbidding to get an account but not being able to service it and then the account expecting everyone else to meet that price. The market is being driven down by many forces, and it is not pretty. I used to pay .14 per line (gross line too) and now pay my subs 0.08. It is not something I wanted to do, but something that was necessary. With only 15 MTs, I feel the squeeze more than some of the big companies out there, but cannot grow and keep up the same standards.

Healthcare in general is not the money-maker it once was, and transcription has taken a hard hit over the years.
I guess you have to vacation when your accounts
Coverage is too risky because that person gets their foot in the door, and it is a dog eat dog world.  The docs are great and I guess that's important. 
my guess: 1 is accounts they have and 2 is overflow.
cc
Depends on your accounts I guess.
I have been running in and out, but still manage to work a full day. Absolutely love it here.
I stand corrected. Guess all accounts are not
created equal and sounds like you have a good one. 
Hmm, guess they have openings for certain people on certain accounts...nm
xxx
Biggest problem with MQ is they put too many people on the accounts and guess what. You either have
nothing or keep going into multiple accounts which presents its fair share of problems plus big time QA problems and quality problems and MQ wonders why they lose accounts. They STILL dont understand it is better for everyone including the client for the MTs to be familiar with the account. They just dont get it and I guess never will.
Nitpicking?
You must remember QA staff also works by a set of rules and we get dinged or in trouble if we miss something.  Most accounts now go strictly by the BOS and heaven forbid we miss a semicolon.  Remember we are NOT in charge, our job is to do what they tell us to do and find anything that is now incorrect and let you know so you don't repeat the error on a report sent directly to the client.  If you haven't been on the phone with an irate client, it's not pleasant.  It all rolls downhill, we are only trying to help.  Sure you get bad apples in any job who let it go to their head, but by far we all work very hard and try to be very fair and correct.
Nothing but nitpicking - very rarely anything useful
nm
I find the sound quality not so great on some accounts. I guess it depends on what account you get
on. 
Talk about nitpicking audits?!?!?!
I have 14 years' experience as an MT, plus I'm an EMT and wrote two books on first aid, so I know how to construct a sentence and spell.

I never ONCE got a 100% audit at OSi, whereas at another highly-respected MT company I got nothing but 100% audits. The QA folks are definitely too big for their britches! It was so ridiculous that I could just not continue to accept these ridiculous audits.
Time & skill is what MT has to offer. Not nitpicking
x
Maybe, or maybe they realize this is an informal board. QUIT THE NITPICKING! nm
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Actually, there a lot of accounts that are on-line (approximately 30%). sm
All of the ortho accounts are on-line, some radiology, most clinic and some basic 4.
some rad accounts pay per line/some per report.
I would call and ask them these type of company policy questions. They are nice people.

This place is for the hands-on side of day-to-day working for a company and those experiences encountered.
Most KS rad accounts are by the report with a few by the line. sm
By the minute in radiology would kill your pay as most are under a minute.

The only reason the one MedSurg account is by the minute is because their system has a lousy line counter that was not accurate, so KS managers told them that we could not use it and they figured out a way to do it by the minute. I have worked on that account in the past when they were in a bind but I do radiology 99% of the time.

Welcome to Keystrokes! They definitely have the best rad accounts out there!
Of course the bottom line is that with the new platform anyone anywhere can get into all accounts in
all offices so it really doesnt matter where you are. I think MQ is probably just going to dump everyone into accounts that are behind and totally eliminate overtime or any kind of bonuses, etc. That is already in place in the NE so just a matter of time.
Well only if you get your own accounts or are paid gross line.
There is no way a transcription company will pay you that much. I have one of my own accounts too and make 12 cents per gross line, and I make around $50 per hour on average.
Made my line count from day 1 and off QA on FOUR accounts first week sm
Yes and it is the truth, thank you very much. I did get my line counts from DAY ONE. Getting to 1100 is easy, it is getting from 1500 to 2000 that is real work.

I would say that 2000 lines a day is DOABLE. Week one, made my 5500 lines. New pay period, have 12,000 for 2 weeks. I am shooting for 100 lines a day more each week until I hit 1500 lines a day, every day. I will then increase by 50 lines a day until I am at 1700 to 1800 every day. This is where my budget tells me I need to go.

I also work an IC position in addition to TT. I have about 500 lines a day there, just put in an hour or two, rarely three and for now, I need the money.

TT is wonderful in many ways. I often find errors from other MTs in old reports being from the month I have been there. Some are not as careful as they should be and are after line counts. I am after line counts too, but it was not my first goal, getting of QA was my first goal. That and I give a flying crap about my work! It would be good if they did audit after an MT is off of QA or if we had a system to report errors we find, but there aren't these things. Oh well.

They treat me nice and have lots of work. THAT is my business, not the way the company is run or what they do.
But meanwhile as they take accounts probably by offering very low line rates until the client sees
what they got the MTs that lost the accounts scrounge around trying to get new accounts. Rather sad.
Is it easy to get line counts on Precyse radiology accounts?? sm

anyone using dial up with radiology accts, are you getting good line counts?  i've done a search on archives and reading info about the company.  anyone else radiology-wise care to share their experience?


thanks!


They really dont pay enough for having most ESL accounts. Hard to get a good line count
and then to only make 8 cpl. It really is not worth it. Chartscript is not productive in my opinion.
which companies pay fair line rate with designated accounts? nm
x
TransTech accounts are ALL very quickly going to VR and pay is half line rate

If you like VR and the pay cut, then TT will be a good fit for you.  If you are experienced and will let someone pay you less than you are worth, then go for it.


Other than accounts going to VR there and MT pay cut for editing VR reports, TT has been a good fit for me.  I am very disappointed in the recent VR pay cuts.


They are changing platforms and cutting our line rate in half as the accounts go live with VR.


C-phone accounts aren't any better, not enough work to make line counts there either. Sigh
nm
A line is a line is a line. Doesn't matter if we are talking about radiology or acute care.

1600 is not a fair minimum requirement.  Sure you can achieve 1600, it shouldn't be the required minimum.


Are they losing accounts. Do most of their accounts stay for long period of time. I have
heard pros and cons about the quality of their work.  I guess it is much cheaper than other companies can offer.
Means a line is a line is a line, even if it only has one word on the line
it is considered a line. 
Because the girls that monitor the accounts in the office were told the accounts either go on DQS or
move on. All accounts to be with MQ must be on DQS and no more different platforms. ONE ONLY DQS. They can send more work overseas then.
MDI-FL but not all accounts. Only the internet-based ones. C-phone accounts are fine.

So, yes, let me clarify before everyone gets in an uproar.. There is work IF you want to use a C-phone. IF you signed up for an account that is internet-based, you will be disappointed. Not enough work to go around. Just my personal preference.. I have no desire to do a dial-up C-phone account using my long distance.


Some do and have good accounts and fully loaded ESL accounts
Take a look at what is happening in India. For the first time, workers there have money to get themselves into debt by buying high priced items (cars for example). They now protest lower castes being allowed into universities at almost double the previous allowance. Wait until they are highly in debt, begin to feel entitled to a wage equal to that paid inthe US and then, try to form unions, get tossed out into the street and sit back with some Ben and Jerry ice cream and watch the economy collapse and all that dictation come back across the ocean. Timing is everything.
Find out which accounts they are hiring for. They have some ESL accounts that are extremely
difficult to do.  I dont know how many accounts they have altogether but as I say, a few are very difficult and I actually dont have a problem with ESLs but these accounts are almost totally ESL.  I dont do them anymore.
Well it sounds like no work happens a lot at DSG. How are the accounts as far as decent accounts
and their QA. 
"a line is a line" means gross line.
Gross line is a line, no matter how long or short.
Different accounts have different platforms. Most accounts require sm
high speed but I am not sure if satellite is OK.

I don't think that they're hiring right now. I spoke with my lead on Thursday, who said they are focusing on making sure everyone has enough work and moving PTers to FT, eventually moving towards FT only with only weekends as PT. Not 100% sure when that is though.
Hmm..well it goes to show how different it can be between accounts. My "high" ESL accounts s
at WMX are pretty easy in my opinion as well. I wish I had a better answer for you. Hang in there if you can. You have to do what is right for you.
Yes to old reports! Their ExText has all the regular functions except line counts are done on line
s
Thanks for the info! Do you *feel* like you make more with a gross line v. character line? (nm)

Oh, they make money off us. Line rate is 17 cents a gross line.nm
z
Keystrokes has very few accts on line using ExText. Most use Cphones/2nd line. Lots of Rad
s
Could someone help me with the figuring out of gross line versus character line? sm
I have generally been paid by character line, 65-character line.  Now, I have had job opportunities offering to pay gross line but it like 3 cents cheaper than what I am being paid now.  A few places I have read that gross line is MUCH better, but is it much better if the pay is so much lower?  Please explain how it works or equals out.  This position has offered me 6 cents per gross line - what would that equal out to in character lines?  Thanks...so confused...
Spaces are not taken into account with gross lines....a line is a line...sm

if there seven words on a line.


or two


one


or a full line of typing...all of the companies that I have worked for define a gross line as 1 inch margins, 12 pt courier font....does not matter what we type in margins or font.....we convert all reports to the 1 inch margins and courier 12 font and then count the lines.  not the blank spaces between the lines.


Hope this helps.


I left MQ for TT. The base line rate was less at TT, but overall I make more per line with the
shift differential (I work second shift) and the incentive plan (I have never once failed to make at least an extra half cent per line on incentives - most of the time a penny). I was scared to death to make that move, as I had been with MQ since back in the Transcriptions Limited days. I have to say, though, that it was the best career move I have ever made and I have never, not once, regretted it.

I hope that was of some help.
Line counts - the lower the line count requirements
the harder the account and problems with trying to get production off the platform the company uses.
I see they pay on a VBC line. Isn't that a huge paycut from a 65-char. line with spaces? nm
x
Actually, SBC does allow it. I had my line changed to a business line and talked with a sm
supervisor who okayed it.  As long as I am listening to voice files, and not one computer talking to another, faxing, etc., it is within their guidelines.  :-)
Ask what is a line. I was offered 6 clp for a 42 black character line sm
that seemed to strange, but really it was not so bad.  Came out pretty close to a 65 k/s line at 8.5 to 9.
Six accounts?!?! That is nuts! I am on 3 accounts. nm
nm
Line By Line...... any info on this company?
Thanks!
Any info on Line By Line Transciprion?? nt
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