QA Feedback/Corrections
Posted By: Frustrated on 2008-07-31
In Reply to:
I am so frustrated.. I am just starting a new job/new account and the QA feedback is ridiculous.. I was an English major and know where my punctuation is supposed to go and the QA people keep removing commas were I know there are supposed to be commas. Also they keep removing The from sentences were I know the doctor said The or That. Like The History and instead they have been correcting it with just History and some other little changes that are driving me nuts. I am afraid that in the future these changes are going to go against me or something. Do I say something to the QA people or do I just let it go? I find it really irritating to be slapped down for something I know to be correct.
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QA corrections
If you think they have you mixed up, cut/copy your work to wordpad and put a job # on them, compare that with your QA corrections and see. Call the supervisor on this. NO one should be nitpicking you, I do not know who work with but good luck, some QAs can be relentless for petty stuff.
corrections...sm
Wether it's 1 QA person or more, keep corrections as references because I notice that even QA have their I'm in the mood to correct/type this today... These references will be your weapons. If this QA person/people will not let up, then I hate to say it, but just play the suck it up game until you get off of QA. It may or may not work for you, but I've played the suck it up game until I was off QA with 2 people and, now, as long as I follow the rules, neither one can tell me anything. I'm hoping someone will have better ideas, but good luck if you chose to go this route.
Try to question QA's corrections....
then you are certainly remembered who you are and picked on!
No, not when she has all those corrections to battle
Sounds like it's a 'too many cooks' situation for you, too, skunko. At a company as huge as the Q, I'm sure there are dozens of MTs in there and (from what I've heard) many newbies, etc., I'm sure quite a few people are overriding the system and changing what is technically correct, which is creating a lot of the chaos you're conscientious enough to clean up.
With regards to racking it up because Skunko gets 0.5 cpl, nah, she can't clean up if she's having to practically rewrite every report that drops into her cue. That's incredibly time consuming just doing it a couple of times a shift, not to mention if it were practically each and every report.
My sympathies, Skunko...I'd be struggling just like you if every report consisted of damage control!
WHAT? Do you have to email all those corrections to all the MTs...
so basically you are only getting paid for 15 lines if you fill in a blank? Do Focus QA people have to listen to the whole report from top to bottom or just jump to the blank? Our company must listen to the whole report. Why have a blank in paragraph 1, QA fills it in, but there are typos and crap in paragraph 3, 4, and 5? Interesting!
Hello!! Waiting for my corrections on grammer and ain't. (sm)
Sorry to be so petty, but a person tries to help another and this is the kind of crap that goes on.
This is the Holiday season and we should at least during this time of the year show a little compassion and kindness towards our co-workers.
You are very lucky: Only 10 corrections in 100 lines? Wow!...sm
Please tell me the company, so that I can switch.
Are the corrections legitimate? If so, maybe you have a few things to learn still..
nm
Corrections: Sorry..'I would NOT call these people SUCKERS.....nm
nm
I have a pretty good list. Any comments/corrections welcome. This is just from
what I have seen over the past few years in terms of growth, size and national accounts.
I put them alphabetical rather than size as I am not 100% on a few. There are 11 instead of 10 too.
This also leaves off a few that only have U.S. Editors with all work done offshore.
If I am missing any, I apologize. These are companies that I have seen at AHIMA, in magazines, on these boards, at AAMT, etc. I am not claiming perfection so I have omitted any, I apologize in advance.
JLG
Keystrokes
MDI-FL/Transcend (same now)
MDI-MD
Medmedx
Medquist
Medware
OSI
Spheris
TransHealth
Transolutions
A few corrections? Must be short reports. You are lucky! Thanks for the smile/laugh! nm
nm
Feedback
I always get answers to my emails at SPI Healthcare Documentation.
Thanks for the feedback! sm
Thanks so much for replying. The only downside I can see is that I need to purchase Word 2003 to work with their software and that's a bit of a financial stretch right now, but worth it in the long run, of course, if things work out well.
Thanks again! :)
appreciate the feedback, but looking
hopefully for someone working with them now or very recently.
Feedback
Overhire, loads of ESLs, line count on some accounts hard to get. Prior posts comment on high cost of insurance.
Thank you. I appreciate the feedback. :) NM
m
Thanks to ALL for the feedback.
xx
Thank you for the feedback.
I need full-time with benefits also. I just don't want to spend the time testing if they don't offer employment status. Anywho, thank you much.
Any feedback on...
Any feedback on OSi Transcription Services? I'm looking to get my foot in the door with a good company to work for.
Thanks,
Gina 
Feedback
I don't think anyone particularly cares to be corrected. However, sometimes even QA'ers are even corrected, or worse yet, depended upon to correct vital errors. It is definitely a sensitive and stressful situation for all involved. I think an issue comes into play when MTs are not paid enough but yet expected to produce a perfect report. A QA/editor in this position would certainly be at a disadvantage in the popularity category. No one is going to like this Ms. Smartypants no matter how the feedback is delivered. Companies need to compensate more and give the MTs the recognition they deserve. Most MTs will work hard and want to do a good job if they are recognized monetarily, or even appreciated. At present, MTs feel unappreciated and worked to death. To me, its kinda like a sweatshop mindset going on these days. I wouldn't recommend it to anyone.
Need feedback
On WebMedx (spelling?). Any and all, please.
TY for the feedback sm
where do you work now if I may ask and how do you like it there? I'm currently looking for a FT MT position with flexible scheduling.
Thanks for feedback-sm
 How do you like working on the Emdat platform? Do you find it to be productive?
TiA!
Thanks for all the feedback!
I really appreciate it!!
No QA feedback either. JMO
nm
MDI feedback
I wholeheartedly agree this is not normal for MDI and probably has something to do with the email problems that are going on. Definitely call.
Thanks for the feedback!
I'll wait and see what happens and maybe contact the office later this week. Overall, it sounds like a good company to work for.
Thanks for the feedback, everyone...
I sent out about a dozen resumes this weekend!
MDI feedback
Everybody is different. :) I love all the emails, really makes me feel connected.
Feedback
It would have been okay if the e-mails were just feedback, but they seldom were. I didn't find most of the e-mails to even be necessary, as they were mostly just account status updates, which we could see when we logged on anyway. I had over 30 e-mails one day, which I thought was a bit excessive. I am just one who likes to be left alone to work. They were nice enough people though.
Thanks all for your feedback
I've got some dialogue going and it helps to know I'm not alone in getting a bit of a slow start.
Thank you for your feedback
I thank all of you for talking about your experiences with companies. I have to revise my look before you leap into look before, during, and after you leap. All your comments help a job seeker to be aware of questions to ask. Sometimes knowing that you do NOT know something is far more valuable than knowing something. I am grateful you all took the time to respond to me y muchos gracias por su ayuda. 
OSI feedback
Anybody have any feedback on how they like working for OSI? Fair line counts? Good management? How their Dictaphone EXText is to use? Good health insurance at a fair premium? 
Feedback...
I have been an SE there for 5 years and like it very much. Plenty of work on my account 99% of the time. I have zero complaints and would recommend them.
Feedback on MDI
Are they a good company to work for? Anyone work there as statutory? Do they really pay 9-11 cpl? Thanks.
feedback
I got hired by Transcend as did a friend of mine, and the recuiter was lovely. However, their training was such disaster and very frustrating. I had a headache and was very upset after the first 2 hours and still had not learned to type a report. I declined to go any further with their training and my friend trained and then lasted one whole day before she quit. Their platform is user unfriendly. Worked for eTransPlus in TN for a very short time since they use re-record and the sound is horrible. Much time was spent just trying to hear the dictation because of such poor audio. I have worked for MDI-Maryland now for 2 years and they are wonderful with an easy platform (Bayscribe), excellent tech support if you need it which is not very often because their platform is very easy and user friendly. The account liasons and company personnel is the best with the greatest team spirit to be part of and plenty of work. They are so appreciative of their MTs. Just my opinion for what it is worth.
If getting no feedback, being able to SM
see your old reports is a must. We can at webmedx. I'd leave wherever you are ASAP and have that be one of the questions you ask when you are trying to get a new position.
QA feedback :)
Most of us object to the QA who acts like a Condo Commander - not to those just offering helpful criticism.
Too bad you can't forward those long emails to your supervisor to deal with...
QA feedback
Copies of all my QA feedback, as well as the corrected reports, go to the manager of the account. I do admit that after making the same suggestions/comments for the same MT repeatedly, and seeing no improvement in the quality of the work, I tend to show my frustration in my feedback.
Feedback
If you really want feedback, look at your accession # a couple of days later to see what the blank was.
thanks to both for feedback
I read the archives after I posted my message and that spooked me plenty. But, I decided to simply ask the line rate and method of counting lines, and that nearly floored me. They use MS Word (and you know what a terrific line counter that has), and they pay 5 cpl. Can you believe that?
I've already declined the position because of the line rate, but I'm expecting flack just the same.
Thanks for your feedback on JLG and SS
from present employees, which is best in your opinion, or why do you love it where you are... Obviously TT is the wrong road to take, or at least my instinct is saying to be very careful... as the board note says don't make decisions based on things said here, but it sure helps to get feedback. Thanks again.
Did you get any feedback
on Proscript? Have you tested? 
anybody with feedback or
thoughts on this ad on the job board:
Medical-Legal Transcription - Orly Lindsey/Video Instanter
Thanks for the feedback
I have decided not to pursue their offer. I really prefer to use my own equipment, not rent/lease/security deposit from the company.
Feedback sm.
Thanks for your post. I'm doing acute care actually for them. Work was plenty when I started, but sporadic for the last three weeks. I'm an IC for them. They pay on time, never any problems or questions. They leave me alone and I rarely hear from them - they just let you be and do your work. As far as sound quality, it's not great, but it's pretty good. Lots of ESLs and since they're a soft-spoken bunch anyway (you know how that is...) it's hard to hear them with the volume turned up full blast. I've had worse sound quality, though there is room for improvement, but again it's not horrible.
I do like working for them for all of the above reasons - pay on time, they let you work and don't bother you constantly.
I appreciate your post and good luck with your interview. Glad to hear they're getting new accounts. You're probably right - the work is low across the board - just hoping it'll pick up soon. I wish I could find a part-time gig as well, but so far no luck - most are looking for FT. I'll hang in there and see what September brings. The people are very nice and the QA Department gave me lots of feedback for my first 2-3 weeks there, so overall I would have to say they're a good company to work for. Good luck again with your interview!!
Transolutions. Feedback please.
Anybody work for this company now. They don't seem to pay very well and they do background checks and lots of other stuff that require tons of paperwork. Is it worth it? Do any other MT companies do this? My background is clean, I just never heard of anybody doing this before.
I have great feedback from MDI-FL.
It's strange how some people can love a place and others have a completely opposite view. That's America, I guess.
Landmark feedback
I have been with Landmark now for about 10 days, super-nice people to work for, very flexible, gave me cpl rate that I would NEVER have gotten with MQ (based on what I read on this board) great accounts. I'm very happy now :) They are small though and dont pay for internet, but MQ was taking that anyway, and I am still ahead of the game $$-wise. No complaints here so far!
just need some feedback on this - see message
I have spent quite a few hours on this board, reading all the various posts and responses. I realize that this board is ideally for transcriptionists that want to work at home and working for national companies; however, I did see that there are hospitals that post for onsite transcriptionists.
I would really appreciate any honest feedback from transcriptionists on this. I currently am working at a hospital that offers both onsite and at home transcription. We are paid by the line, and the line rate is equivalent to what the services are paying, plus our insurance and PDO is great! We are also allowed a great deal of flexibility as far as completing our 8 hour shift, meaning we can go pick up our kids, run to appointments, etc., as long as we complete our 8 hour shift within 12 hours. And believe it or not - WE ALL GET ALONG GREAT!!! WE HAVE NEVER HAD ANY BACK BITING OR PROBLEMS! We have three openings - and before you jump to conclusions - our openings are because two people retired and one is moving out of the area (all a great loss to our awesome team). We have a great group of people to work with, the area we live in is great, but there are no transcriptionists in our area. The hospital has placed ads in the newspapers, but to no avail.
So here is my question - in all honesty, how many transcriptionists would seriously think about moving to a new area for a job if relocation fees were offered.
It may sound like I'm bragging about my town, but I'm really being honest when I say this is picturesque east coast small city, about an hour and a half from major cities and airports, ocean is about 45 minutes away, summertime vacation spot, schools are phenomenal, lots of family things to do and shopping, farmers markets, boating, mild winters, etc., but there are no transcriptionists in the area to hire. 
I would really appreciate some honest feedback. Thanks so much for reading this.
Any feedback on Keystrokes of IL? nm
No message.
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