Punctuation errors, not spelling
Posted By: me on 2007-10-12
In Reply to:
Didn't see spelling mistakes, but plenty of grammar/punctuation errors.
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This issue IS... Do you want your QA that determines your errors, including punctuation, Indians.???
I have no problem maintaining quality and agree that 98% and above is acceptable and definitely quality what we all strive for, I just am offended that someone I cannot even understand and they cannot understand me, being the ones doing the quality checks on my work. That is my issue with it. You have not been there long enough. I was there a few months before they started bothering me. The problem was that I would tell them No, I cannot do the stat right now as I am logging off and they would still keep asking me. What part of NO in the English language is that hard to understand. Good luck with that.
I usually don't point out spelling errors but the one
x
You are kidding, right? This is just riddled with grammatical and spelling errors!!! nm
The above poster is right. There are a few spelling errors so maybe that is the quality issue that
the MTSO is bothered by. I'm not an expert and this is not being negative, just an observation. Maybe it all goes with concentration, being tired, burn out and everything in between. I have been so exhausted at times that I could barely remember how to spell my name. You need to slow down and this is a from a former 60-80 hours a week worker. It is not worth it.
Usually a spelling test, a punctuation test, and maybe 3-6 test files to do. Sometimes done using
s
punctuation
First of all, we in QA do not have time to QA emails and do not try to be perfect in posts or in emails (give me a break once in a while) ...but I learned my punctuation skills in high school and in college English 101 and also from feedback prior to becoming QA. Dates should always be set off with comma. Nonessential clauses should be set off with comma. You don't understand this because you either never learned to diagram a sentence or you forgot it or you just don't care. There are sites on the Internet where you can learn this if you care. Why do MTs resent punctuation correction..do they think they do not get paid for commas?
It mostly was punctuation..
That I get counted off for, no major mistakes and yes my line count did drastically increase.
wow, what happened to all my punctuation
I put in the post above???
Your punctuation when to AlphaHeaven with all sm
the spaces that aren't counted anymore! :)
lol It's a punctuation issue!
MTs ... plural ...more than one
MT's ... possessive ... something belonging to one MT
MTs' ... plural possessive ... something belonging to more than one MT
You're too funny with your holier than thou crap! LOL
There is no way punctuation is giving SM
you that low of a QA percentage. No way. There have to be other issues (typos, incorrect terminology). Even on short reports a couple of commas do not give you a QA score in the 80s.
I MEANT NOT DINGED FOR PUNCTUATION!!!
NM
Who cares about punctuation and grammar?
With the doctors using EMR and VR without editing, these things are a thing of the past. Medical records are a mess and nobody cares.
Punctuation and grammar still counts
As much as some may hate taking time to use the correct punctuation and grammar, it is still a part of the medical transcription industry. The ability to decide between correct and incorrect grammar and punctuation separates us from the machines.
Well, gosh, it has a punctuation component!!!
Because that's the big problem with all the VR work...a misplaced comma (or comment, coma, or karma in VR speak). I think they still have a way to go until they get a system that has enough real intelligence to figure out and translate when a dictator is repeating himself, correcting himself, stumbling over himself, or yawning while he speaks, or has the ability to go back three paragraphs later and fix what Dr. Mumbles said at the beginning of the report. Of course, all the MTSOs and hospitals looking to cut costs will p*ss away beaucoup bucks on this before they realize it's not the godsend they though, but not before they've driven down wages and driven up the unemployment rate. I'm all for technology, but let's work on getting something that will make our jobs easier, not these feeble, futile attempts to replace the Transcriptionist entirely.
if only a punctuation mark in an email address is wrong,
the email cannot be delivered to the inbox It has to be 'exactly' the same email address, exactly to the smallest detail.
Fishy, fishy....
I agree. You still have to know punctuation, proper English, tenses, sentence structure, etc. Show
s
Errors
Yes, they do deduct for MAJOR errors that affect patient care, not for minor mistakes. If you don't make major mistakes that you should make anyway, you don't get deducted. Duh.
more errors
that should read, major mistakes that you should NOT make anyway. duh. LOL!
errors
Well putting an 'a' or 'an' out of place IS an error, right? That's not nitpicking, it's QA!
There are errors in your posting
and whether or not it is only a law enforcement agency who can provide certain information with good reason...there are companies who can provide any information about you that you would rather be kept from public view without good reason.
Plus, how much will they deduct for errors? (nm)
v
Your'e right, the errors have been corrected.
It was written in a fit of passion after just learning that I lost my job, excuse me. I hope you are never put in this position and don't ever get emotional about losing your job. I am sure you can walk on water also.
Not sure about QA deducting for errors.
Not to toot my own horn, but my QA scores are pretty high so that's never been an issue. The time off isn't technically acrued like on a weekly basis or per hours worked, but you don't just get 2 weeks to take off a month after you're hired, if that makes sense. I'm not sure but I think you might be able to take 1 week after 6 months, something like that. I don't recall how the sick and personal time are allowed to be used in the first year, since I've been there almost 4 years. I'm certain a recruiter would be happy to answer questions along those lines for you, although I'm glad to help with anything else from my general perspective as a current employee.
Docking for errors
 Run for the hills. I think this is absolutely terrible. Tell them to take a hike and leave.
no backup on errors
With some of my QA feedback they are telling me it's wrong because it doesn't match the instructions for the client. The problem is, when checking the client instructions there is nothing in there about what they are counting me off for. For example: we are no longer to separate laboratory data or x-rays into their own category but to combine them with the ER course. I didn't do that because I didn't know that and I got counted off for it, but there was nothing in instructions regarding this. One QA said no big deal, another QA person counted off. I have tried to document and make notes to my supervisor about it, but all it gets me is more grief from the QA because apparently they are being told about it and angrier at me because I said something. I am not perfect and I have made mistakes they have pointed out, but some things I should not be and the QA should also be able to realize they are human as well and can make mistakes. I do QA at my FT job so I know how it all works, but it has to go both ways.
They do not charge you with errors while
on 100% QA so the score always shows 100%, They do make corrections in your reports if needed, but they don't count against you. Once you are released from 100% QA (I was released my second day, some still on 100% for much longer) they only QA 3% so most reports where only blanks are filled in your QA score will show at 100%, but it doesn't mean your monthly QA score is 100%.
Errors and omissions
nm
Errors have to be weighted, some
errors are bigger than others -- i.e. wrong medication transcribed or total phrases left out versus a word misspelled or the wrong punctuation, BIG DIFFERENCE that could be very detrimental to a patient if that report is the only one another doctor is referring to.
Did you catch the errors after you sent it
Or did the company call them to your attention?
You can always correct the errors and resend it, asking them to disregard the first submission if you caught the errors.
spelling
conscientious
drs spelling more and more
Well, my doctors have started spelling EVERYTHING. I just shake my head and hope we are not gonna lose the account due to awful transcription.
Well with spelling like that, it's no wonder.
Advise? Intensions? Please.
spelling
I just want to clarify that I appreciated the help with the spelling....I know that recruiters look at this site and I am human and make mistakes...nobody should be offended.
Spelling
I have an idea on who you are. I have never had a complaint with anyone on my spelling. I will not have someone put my work down because you were upset that I could not offer you a position. I have worked many years in this industry and very hard. My MTs will tell you that I am there for them all day and evening to help. I will not respond back to you as I do not have time to go back and forth over an issue like this.
Spelling
I have no idea who you are then. I try to be very professional when working with the MTs. I am very busy and try to make sure all spelling is correct. Nobody has complained to me personally but if you feel that way then I am sorry you do. I work 14 hour days, 7 days a week so my eyes at times I am sure get tired. I was just defending myself as I put much time into my work and with my MTs who I am all grateful for.
formula for check sent for errors on DQS
did anyone from MQ call to ask how their check amount for the errors in calculations on DQS work was derived at? i sent an email to the payroll dept in our region when I first got the check and she responded by telling me that she had sent it on to corporate and that they would get back to her on how to handle this. i get a call today from corporate and i was given an incomplete explanation -- IMAGINE THAT!! I was told that the average that they had obtained after taking a sampling of reports and coming up with the average was not going to be furnished by MQ to the MT. i requested from that person to find out for me why. it's my money and i want to be able to see how they came up with that figure. Why shouldn't I be able to have that info as it pertains to me and my money so that I can take my own number of lines and multiply it and come with hopefully the same figure. Need I explain that?? oh, and i was told that I was the only MT that had requested that information -- that all the other MTs who had questions about the check were satisfied with the answers that were told them. i told this person that i was tired of being told that I "was the only one" who had the problem and that no one else had brought it up. they try to make you feel like you're the only who has brought up such a thing and act like you're being out of line for doing so.
verbatim should NOT mean putting in errors: SM
As a QA, this is how I pass on the guidelines (and verbatim is usually requested by the client, NOT QA!):
Verbatim means: Transcribe what the physician says but correct obvious punctuation, spelling, and grammar errors - like "there is 3 moles."
Headings and exams are transcribed when and as dictated, not adding in headings, not changing PHYSICAL EXAMINATION: to OBJECTIVE:, "rearranging" the report, or changing an exam dictated in paragraph to block format.
You do not add additional words to clipped sentences in clinical notes. If the doc says "A 56-year-old patient," you don't transcribe "This is a 56-year-old patient."
If the doc says right leg in one place and left leg in another, a blank is left and it goes to the clinic for resolution.
If a medication is spelled and you can't verify it, it is blanked and goes to QA. If we can't verify it, it goes to the clinic for resolution.
Verbatim should NEVER mean transcribing errors like have been described here, at least IMO.
How do you keep from making small errors
Alright Transcriptionists, I need some advice. I am fairly new to the transcription world, less than a year. What I wanted to know is how do you stop messing up the little words, the non-medical words. Arrgh. It is not constant on my part, but every once in a while I cannot tell the difference of what the doctor is trying to say, but it makes sense either way I type it. Examples on words: on, in, of the, a, to (not any one combination of these words) I Google it and get just as many hits for one as the other.
I have no problem with my medical transcription, its those English 1-2 letter words. Sometimes I feel like I spend more time trying to figure that out than anything else in a report. 
Thanks for advice.
you don't make errors doing MT work with
i cannot believe that
every human makes errors.....
we get paid low enough as it is
They might dock your pay for errors. I'd ask if interviewing. nm
s
I know someone only getting 7 cpl for experience here, and I think they dock you for errors, but
s
keyboard sticking .. thus the errors!!
My apologies .. I am going to buy a modem and will get a new keyboard as well .. probably need an eye appt. too!!
Errors kill people
Most companies don't dock for simple errors, they dock for repeated major errors. You said you were a nurse, what would have happened if you gave a medication the patient was allergic to? It's the same with this job. ONE simple error can cause serious harm and to have a flippant attitude about it is extremely sad. What if that were your parent, grandparent, or child in that bad and the attitude of the person causing harm was oops.
They do not dock for errors. NEVER been cheated out of $$!!!!!
nm
Agree with below...too many errors were made
nm
High producers have most errors ?? sm
I beg to differ on that one. Some may, but I have been the highest producer everywhere I've been. I have also been proud to maintain 100% accuracy at more than 1 place of employment while consisting producing 300 lines per hour. An excellent MT has a good ear, knows anatomy and physiology and has to look up very little and also uses their Expander to their benefit.
MTs who produce high volume but have many critical errors need reprimanded and watched closely. A good QA team and company wouldn't put up with an MT like that for long it would cost the company money in penalties in the long run if garbage was sent to the clients.
I went and looked; it looks like the page has some errors
I think the submit button must be down there on the right, barely visible and you can't read the writing on it.
I didn't use the online application; I faxed my resume in with a cover letter when I applied to them and got good results with that. If you have a fax available, I'd definitely recommend that approach.
It just sure looks to me like that page has web formatting errors or something.
Transam still charge for errors?
Does Transam still charge MTs for errors? They use to.
Transform charges for errors
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