Probably the one who left and came back recently

• OSi coordinator job opening again? Another - coordinator bite the dust?? nm
  • OSi coordinator - delphi1164
    • don't have the right name. - (nm)
  • I vote for OSi ~ Employer of the Year!! - hehehe
  • I think it is the one - who has a hospital being sued
  • Who is it? Was she fired or did she quit? - Curious (NM)
  • SHAM JOB POSTING - they already have replacement - can't advance unless you are in OSI's inner
    • What about the Entry Level Computer Support Specialist.....sm - Me
      • oh yea they fired a couple of people for sexual harrassment and breaking into mt's computers. - nm
      • That's funny didn't know they had it in the paper - ex OSI admin
    • Who is it? Which accounts? - do tell
      • Don't know who this is but they only post jobs to stay legal.. - ex OSI admin
        • She was my coordinator....She was there as of Sunday... - mteagle
          • Was she AC for only a month or somebody else? - Curious (NM)
            • Nah, the newbie had the best trainer... - she will do anything they tell her to do....
              • Is the AC a salaried position or hourly? If the position is salaried, there is - mt2
                • She means asking MTs to work OT but not record hours - OSI
                  • The MTs can't be forced to work over 40 hours in a week - mt2
                    • OSI was reported to wage & hour about this last week - nm
                  • she did it while a team lead too - OSi has been reported to wage & hour
  • Probably the one who left and came back recently - OSI
  • Per job post you need ŕ-3 years of medical records transcription experience" - OSi continues to promote unqualified people
    • should read ŕ-3 years experience" - NM
      • okay it's a computer thing - "one to three years" - NM
  • OSI managers are too lazy to keep their own accounts in turn around time - Know how to delegate
  • Very interesting... see reply below under another topic - "And, it just doesn't stop. Normally it is a

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nm

I am also considering leaving.  Wondering if you could share your biggest reasons you left and where you are going and if you think the new place is better, same, worse.  Scared to make the big jump, but so fed up with the new system and management style lately.  Feel free to email if you don't feel comfortable posting here.

work - not low - NO work on one of my accounts.  This was over a period of a couple of months before I left, no holidays to account for it.  There was usually enough work on my secondary account, but it was not a user friendly account and it was very hard to get lines.

KS had no system in place for you to see what the work load was like (at least on my accounts) so I don't know what things looked like on other accounts.

The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.

Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 

There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 

I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 

Good luck to you!

happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.

I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.

Not all change is bad.  This is one company that has changed for the better. 

geez... get your facts straight

and I'm only getting 8.5 c.  I'm FT, acute care and do the weekend.  And I have 18 years experience with acute care.  That totally sucks. I'm so depressed now. I wish I would have never read this whole thread. 

Lots of work.  Very nice people to work for! Platform is easy to work on.