Personally, DSG is a good fit for me. Pay is good and on time, sound quality depends on the account
Posted By: memt on 2006-02-25
In Reply to: DSG current info? - freebird
and I like the platform. There is not much weekend work, although sometimes is available. I get along well with the management, no major complaints. There is pay incentive once you get over a certain number of lines in a pay period. I work as an IC, so can't help with benefits, insurance questions, etc.
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- DSG current info? - freebird
- Personally, DSG is a good fit for me. Pay is good and on time, sound quality depends on the account - memt
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Good sound quality, fair line counting, pay always on time.
nn
I find the sound quality not so great on some accounts. I guess it depends on what account you get
on.
DSG is a good company. The sound quality is good sm
but I don't understand why they are hiring. In the a.m. was have NO work. The afternoon and evenings do have more work though.
Why don't these companies realize that good sound quality is
essential for transcribing. If the big bosses had to listen to the scratches and static for hours on end, day after day, maybe this wouldn't happen, but most of them don't even know what a foot pedal and headset are. I find that the sound quality from the internet files are far worse than anything I ever encountered on DVI, C-phone, or Lanier systems telephone systems.
Only good thing I have heard lately is that a friend of mine, also an MT recently filed for disability based on hearing loss and/or inability to hear the files that she was required to do and won the case for total disability. She does have some hearing loss, but when she took her computer to the hearing and dialed in and had the adjudicator listen, there was no question that she would never be able to continue in this line of work. Maybe a few more workman comp cases would wake them up.
Pay 8 cpl, use MTWorld software, sound quality supposedly not good. nm
v
Yeah, but the sound quality is horrible on all accounts. Good luck with that!
x
1100 lpd for FT, good sound quality, ExText software, LOTs of ESLs..nm
s
A lot of it depends on the account, but a good
It is like a Word-based program, but a lot of the functions from Word were not incorporated into BT. If you have to change large blocks of text, once you highlight it either takes an extremely LONG time for the program to work or it will just freeze up altogether, in which case you have to back out and relog entirely. Imagine doing this on every 3rd report and then you'll have a good idea of what it is like on some accounts.
On some accounts the sound quality is so poor it is either all crackles or volume so low you can barely make out a word. If you're a person who likes to use the keyboard more than the mouse, it has very few function keys and you can't program your keyboard for your own hotkeys. Autocorrect does not work with it and most Expander programs do not work with it either.
On my computer we had to reload the whole program several times because they figured it was just a bad download. So even if you get an account that some people have no problems with, it's hard to tell what the precipitating factor is that will make it freeze up or not work well with other computers. There is really no rhyme or reason as to why it works well for some and why it doesn't for others. That's why tech support is having such a hard time. They don't know the total ins and outs of the software because they didn't develop it. It was developed by a company called M-Modal and so whenever there is a problem that tech support can't handle, they have to contact M-Modal. The problem could be hours or days before corrected. And there is no downtime. The loss is YOUR loss, not the company's. It is by far the worst program I have ever worked with in my 15+ years in MT.
Sound quality depends on card too sm
Dictaphone Extext usually comes across with very good sound quality, but if you're using your own PC and have the basic sound card that comes in most PCs (unless you opted for the bells and whistles when buying) then that could be the problem. We spend more for lots of memory and disk space but high-end sound cards need to be included, too.
Overall it is a good company. Your paycheck, however, depends on the account SM
you have, and your level. I am currently a level 8 with a high number of ESLs. I like Spheris the company though, but dislike my account.
sound quality fine here, maybe it depends on your phone co. (nm)
x
Paid for spaces depends on the account. Good company. nm
x
I lasted 2 weeks with the account and sound quality. sm.
It was a verbatim account and the sound quality was extremely bad. Nothing but a headache that I just wasn't willing to put up with for a paycheck when I had other options. With no other options I may consider staying longer, but no way any other time.
How's the sound quality lately? A few years ago posters were having a very tough time with it. Th
s
I've been very happy at DSG -- pay always on time, decent incentive package, sound quality probab
depends on account, mine has been fine most of the time.
Does anyone recommend a pretty good company that is good to work for, pay always on time and plenty
of work. I know that is asking a lot, but just curious?
I personally think Autocorrect is as good as anything.
I don't even bother with Shorthand
Yes but the amount depends on the account, length of time, etc.
I have been happy for two years!
They offshore, sound quality not great, quality
of work coming back from India is bad and they don't pay enough for editing it.
Good luck with that. The quality is NOT there.
Very few have mastered the English language enough to pull off an entire report without American QA, and certainly not enough to take over the entire industry.
Are you sure the sound quality was the platform and not your sound card? Also, I don't know of ma
services that pay "down time" if the platform is inoperational. ALL software has its share of problems. It's the nature of the business. When you were hired, did you sign a contract accepting the terms regarding PTO? If so, what could you possibly complain about since you did, afterall, sign the agreement? Did you have a good relationship with your QA Editor/Team Leader that you could ask questions about account specifics?
My understanding of the VR is that it has been in development for a number of years not to be released until the fine tuning was complete. It would seem to me, and I am in no way affiliated with Transcend, that provided that VR is good then earning a line rate as an Editor would be beneficial, if that's how Transcend is planning to compensate.
All in all, I would say that if anyone is interested in working for Transcend or any service for that matter, make sure to ask the services Recruiter specific questions. If what you're hearing sounds good and makes sense, go for it. If what your'e hearing is not all that you thought it would be, move on. However, you MUST take what you read on forums boards with a grain of salt. While some posts regarding various services may be legitimate, others may not be.
Good Luck!
MT Manners 
Good quality reports? Ummm, no.....sm
The reports I edited when I was there were NOT of good quality. Sure, there were a few MTs (maybe 1 or 2) who produced good work with very little errors, but many of the MTs were offshore, and the work was atrocious. Had to fix MANY errors, and unfortunately the MTs never learned from their mistakes. It's frustrating having to correct the same mistakes over and over and over again. Even the American MTs work was not the greatest.
Yeah, you get to see how good or bad their voice quality is!! nm
x
Yes, but that's a good thing. They demand quality.
Of all the nationals and bigger MTSOs, MQ is about the only one who never does quality checking. But in the end, that's not a good thing. Its best to learn to stay on our toes and keep our quality up. Don't worry - you're worried about it, so that's a sign you are a great MT. Others don't care.
The good companies who actually care about quality.
x
Well thanks but that does not sound too good does it? for OSI I mean. nm
.
Wow, that does sound like a good platform...
Maybe I should apply with your company. I need an efficient platform with hot keys and easy access. That sounds great!
What happened there? Did they can a few of the QA? You sound like one of the good ones. nm
x
Doesn't sound good
I did not know they outsourced to India. No wonder they are paying the Transcriptionist so darn cheap. People in India can live off making very low pay. I better look elsewhere. Thanks for your advice.
They do sound like a good company (sm)
and as long as they have people who volunteer to work holidays, they won't have to make rules about it.
sure does not sound like a good move if you are not getting sm
the work types you like and are good at. Sorry to hear you are not happy.
Thanks!...Doesn't sound so good! lol n/m
x
The sound files are usually quite good, actually.
Of course, every once in a while you get a bad quality report.
I have heard really bad things from QA about our overflow that goes to Amherst. Not good quality and
clients complaining because the MTs that are getting the work are making mistakes and not reading the client profile. Good way to lose accounts.
i don't know if saving your reports to show quality is a good idea
:)
Medquist is starting to sound really GOOD!
I work for a national where the platform's been down more than up for the last few months, and they don't pay a penny for downtime.
Hmm..that doesn't sound good. Thx for sharing. NM
f
Thank you - that doesn't sound good. Continuing to look ......nm
xx
sound likes a good idea
and I do not believe it is just one MT...surely the company has at least a couple skilled MTs. TAT is the name of the game and is what keeps every one having work.
Phew...! Doesn't sound good! sm msg
It sounds as if the owner loses her cool! Not good! Thanks!
depends on what you consider to be good
I did excellently on the tests for MT and QA and was offered what they said was their top tiring rates and it is an INSULT to those of us who have been in this industry for years. Bonuses are NOT something to count on (no certainty) but the bills that have to be paid are (and that IS a certainty).
The best co. ever! Good work, good people, good pay, good bennies.
x
I'm so sorry to hear this. It doesn't sound good. I hope you
nm
Like anything, it depends on the company. Some good, some bad. nm
x
again, depends on what you call good
As with anything in life good and bad is relative - only 3 years ago if you called 8 or 9 cents a line good you would NOT have known what you were talking about. For well educated, hard working people as we are to being accepting less and less money is a CRIME and this industry is getting away with it. For someone with a test score to be offered less than 10 cents a line for day work is a DOWN RIGHT INSULT. Everyone else's salaries go up - and ours go down. We should NOT was accepting this situation.
Both are good companies -- depends upon what you are looking for. sm
With MDI-MD, you are a statutory employee, meaning they take out FICA, but not your state or federal taxes, and there are no benefits. You do not have to adhere to a rigid schedule. You make a commitment for x-number of lines per day and have a 24-hour window in which to do those lines. Every 2 months you submit a calendar telling them which days you will work. If I recall correctly 2 weekends are required per month. There is no extra pay for holidays or weekends, but their pay scale is way above average. Some accounts are internet accounts, and for some you need a C-phone with unlimited long distance. They use Bayscribe as a platform, which is very easy to use and has a built-in expander. The liaisons and QA people are quite pleasant and easy to work with, and Dorothy cares about people.
With TransTech, you are an employee, and you are required to work a scheduled shift, Sunday through Thursday or Tuesday through Sunday, I believe. However, unlike the poster noted below, there IS flexibility -- all you have to do is email management and let them know you need to make a change that day. You get abou 3.3-something PTO hours per pay period, which amounts to about 11 days a year, which increases the longer you are there. They have reasonably priced insurance -- medical, dental, vision -- and have just recently added a 401k plan. The pay scale is a bit lower, but they have a nice incentive tier that is easy to achieve. They use ExText as the platform, which is Word-based and very easy to use. QA and management staff are friendly and supportive, and management seems to truly care about the employees. Again, it is a great company as well.
Hope this helps!
Good luck! 
not as good as typing but depends
I do both VR and straight typing...so much of how productive I am in VR depends on things other than myself: like how easy it is to get through the system, how good/bad the dictators are, how much dead air space there is (that I'm not getting paid for) and how good/bad the starting document is, etc.
That's what's so frustrating to me about VR...my ability to be highly productive is being controlled by more factors out of my control.
i proofed a few reports from a filapino and i was shocked at the good quality. wasn't expecting
;
Not yet but our office is being transferred there I think with out accounts. Doesnt sound good. Why
did you transfer from Foxboro. I wont stay there if they take me off my accounts. How is the quality with putting people on all these accounts. It is my understanding all the NE offices will be working out of Amherst fairly soon. What a fiasco that sounds like it will be. How long do you think this will last until all the good MTs move on if that office contines to do that.
If you say anything good about this company, the trolls want to knock you down,but..Sound is fine
nm
Cbay doesn't sound good. Glad I left
the Q when I did. I really hashed over that decision, but I am so glad I did. There will be a lot of people looking for work very soon. I wouldn't wait around until all the good spots are filled.
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