People Support

• Confused, Anxious, Frenzied, & Disgusted....no, this is not a new legal team, see message! - CindiRI
  • Dear Confused: - Babe
    • I nominate TTS... - I am happy
      • What's TTS? - TW
        • Transcription, Technology, and Support of New Hampshire. nm - wanderer
  • Reply - Donna
  • muddling - ksm
  • I have heard good things about New England in the past - So many options to consider
  • Dare I suggest TransTech since so many seem happy there? nm - wanderer
  • NOT TRANSOLUTIONS - anon
    • I've been with Transolutions 4 years. - dolfan
    • Agree - ex-Transolutions MT
      • I work for - no complaints
        • peoplesupport - someone
        • People Support - Anon
          • On Jobs board, few inches down, AIDS/psych work, then - a few inches below that are others. Good Luck! nm

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Does anybody have any information on People Support?  I see they have several job offers available and I have never heard of them.  Any info would be greatly aprpeciated--good or bad.

Any recent info re: AEGIS/People Support out of Burbank?  How is their platform, lots of ESL's, pay on time, etc???  Info. I found was over a year old.  Thanks in advance.... wandering...

good benefits.  The pay could be more, but at least there is a production incentive tier that is not too tough to achieve.   Overall, I would say this is probably one of the best places I have ever worked.  If the no work situation continues, I guess I will just have to call them and ask for a secondary.  Everyone in the office has always been very helpful and supportive.   I just get nervous when it is not a holiday or anything and no files are available.  That is just my little thing, I guess.  I still would not hesitate to recommend the company to anyone.

Hope this helps.

You know what, I don't understand any of this and kind of confused right now.  But thanks a lot for your support.  I have done cardiology reports for quite a long time and worked at Cardiology Clinic, where that is all I did 8 hours a day, 5 days a week.  This is what they were testing for.  So, I really do believe I did very good on test.  I know all the medications without looking anything up in reference books.  Also I have transcribed hundreds of echocardiograms and stress tests, etc. 

Anyway, I am not going to fret over this.  In fact, Keystrokes just called and would like to offer me a position with their company.  So, who cares about MD-IT.  Also Keystrokes is starting me at higher rate of pay.   Maybe this was a good turn of events that I got turned down by MD-IT, because look what happened.  I believe that sometimes we do not always understand things that happen, but in the long run things usually work out for the best.  I am definitely an optimist in life and try to always look on the bright side.  It helps in this line of work.  

Thank you everybody who had positive things to say and for your support.  

Hi

You sound like you are so happy at your new job.  I am feeling so discouraged at mine and really want to quit.  Do you know if your company is hiring?  I have lots of experience.  Would really love to hear from you either way.

Thanks,

Discouraged Debbie

Are you SERIOUS???  Two years ago they had a terrific support group, now you're lucky if you get called back within half a day...There was one instance where I had to upgrade a program, it was mandatory, and I called support.  This person talked to me and asked to sign on to my computer (standard procedure).  They then asked that I stay nearby my computer in case of questions on their part.  Well, I did that and after an hour and nothing happening, I gave up.  Called shortly after and was told the person was at lunch!!!  Can you believe this???  Mind you, this was one of my days off (I purposely did this because I knew how much work I would lose on one of my regular days).  I was told it would take up to an hour, well after it all had been done, it took over 3!  Yeah, some day off.  It was almost like they were chatting with other people in the office or on the phone, or SOMETHING, cause they would never respond to their prompt for the next step for minutes at a time.  I was very irritated by it.  I absolutely cringe when support is needed at TT and avoid it at all costs!   

I appreciate every kind word.  It helps me knowing that you have all been where I have been. 

I am so fortunate to get the opportunity to work for TransTech.  I have heard so many great things and part of me can't wait to dive in but the other part says don't let go.  I have been so darn loyal to the Q and they never cared. 

I hope Transtech appreciates my loyalty.  I want this to be my last job change! 

Thanks again. 

The first and foremost would be promotion of US-based transcription for US-based patients.  I feel there are major, major privacy issues at hand there, and I would personally have trouble with my personal info being shipped overseas.

Certification I think is very, very debatable.  AAMT has tried to make a standard practice, but really it isn't.  You have to be certified and continue with education to be a nurse because those practices are standard and regulated pretty  much across the board without too much difference.  MTs have to do what the client at the time asks, and there is a ton a variation between companies and clients.  I have worked for a lot of different places and have yet to find one that follows even half of the important rules of the BOS. 

I also think another organization should point out certain advantages to being an MT, at home or otherwise.  AAMT wants you of course to buy books and whatnot from their store, but there are many other resources online that are available to us simply because we are members of the medical field; most are free.  Working at home gets you discounts on things like car insurance (cut mine in half).  There are many advantages to ousourcing companies that hire at-home employees as well which are growing all the time.

I would absolutely participate as much as I can in getting something like this going.  AAMT as decided where they are which is perfectly okay.  They just now need replaced.

and/or participate in UNIONizing?

Serious replies appreciated - on board and/or privately via email.

you with that.  When I switched from MQ to MDI, the tech at MDI converted my files so that I could transfer them.  If you have an MQ computer, I would suggest holding off on turning in a resignation with MQ until you have started at your new place and have a chance to get your files converted. 

Also, in regard to your question above, DSG uses DQS and I think maybe Precyse.  Someone else asked that not long ago - might want to check a related posts search or archives. 

As far as working extra hours, it depends on whether you are employee status or IC/SE.  Most IC/SE will let you work as much as they have available, while employee status may not let you go over 40 hours because they'll have to pay OT.

Good luck.  Hope you get out of the Q soon.  I did and don't regret it once.