PS - the sound was bad, you couldn't back up or anything. Help!

• Does anyone know how to do the dictation part on Webmedx site? It is horrible. - just me
  • Sorry. I didn't have to take the test. nm - me
    • Sound or Platform? - Abigail
  • PS - the sound was bad, you couldn't back up or anything. Help! - just me
    • I applied this morning - AnonMT
      • what is gained - quig
        • The sound quality wasn't so bad - AnonMT

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but was anal retentive when it came to punctuation.  You would have a report with 10 blanks in it because of poor sound quality, and he wouldn't fill in one blank, but he had put commas all throughout your report, or taken apostrophes out, etc. and he wasn't correct in his punctuation a lot of the time.   Several of the MTs complained about him and asked to not have him do their QA, so he was demoted from QA to an MT.  Well, as I said earlier, he couldn't fill in a blank.  I saw a couple of his reports and there was blank after blank in reports that I had no trouble with at all.  He also didn't proof his reports because he would have inapproriate/incorrect expansions in them.  Not sure if he left on his own, or didn't really have a choice.  Anyway, talk to your supervisor.  Maybe this person is just on a power trip, knows you are new and wants to train you to do it her way, even if your way isn't incorrect.  I think punctuation is a valid issue, but if it doesn't change the integrity of the report and there are no other errors it shouldn't be flagged by QA.    You could also take into account her corrections and maybe try to use a few more commas, etc. and that might help.  

services that pay "down time" if the platform is inoperational.  ALL software has its share of problems.  It's the nature of the business.  When you were hired, did you sign a contract accepting the terms regarding PTO?  If so, what could you possibly complain about since you did, afterall, sign the agreement?  Did you have a good relationship with your QA Editor/Team Leader that you could ask questions about account specifics?

My understanding of the VR is that it has been in development for a number of years not to be released until the fine tuning was complete.  It would seem to me, and I am in no way affiliated with Transcend, that provided that VR is good then earning a line rate as an Editor would be beneficial, if that's how Transcend is planning to compensate.

All in all, I would say that if anyone is interested in working for Transcend or any service for that matter, make sure to ask the services Recruiter specific questions.  If what you're hearing sounds good and makes sense, go for it.  If what your'e hearing is not all that you thought it would be, move on.  However, you MUST take what you read on forums boards with a grain of salt.  While some posts regarding various services may be legitimate, others may not be.

Good Luck!

MT Manners

The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.

Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 

There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 

I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 

Good luck to you!

happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.

I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.

Not all change is bad.  This is one company that has changed for the better. 

I worked for MQ for 6 years,  and they went from bad to worse. I am glad I do not work there anymore. I worked every weekend (my choice) and almost every holiday for them. They do not give you any differential for working w/e or holidays and will try to screw you out of any $$ they possibly can.  After 6 years, no one even said thank you, good luck..nothing!!!  I now work for a company that actually appreciates my work!

Could you e-mail me privately and let me know what company this is in California?  Thanks! 

Google is not a reliable source for spellings, terminology, drugs, etc.

I have had MTs tell me but I found it on google

Called the Dept of Labor cause I earned that PTO.  Even gave 2 weeks notice.  There was nothing I could do cause in my state they don't have to pay it.  Crummy...Just another thing to add to the long list of reasons why not to work for OSi.