Overstaffed and poor team leaders and communication.
Posted By: ?? on 2005-07-21
In Reply to: why are they going quietly? n/m - dont understand
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Team Leaders
And all the GOOD team leaders who really communicated well and cared about the rest of us left! HMMM wonder why?
Team Leaders
I have to agree completely. The only really good team leader that MDI had was Shannon. She was always available, was always there to help, and actually cared about each individual person there. If you had a problem, she was there to take care of it or she would find someone who could. I guess she finally got fed up with MDI too because she left, which is a shame because she was the only one there that actually had a heart! We miss you Shannon!!
MDI-FL-team leaders?
Trying 2 learn about these team leaders. Anybody know anything?
MDI-FL-TEAM LEADERS
I work for MDI and I love my team leader. I have actually more than one team leader, if I switch to my secondary account. They are both very helpful in providing me with anything I need, and I also notice they are available to me at any time for help. Don't know about redheads, blondes or brunettes, as I have not meant them, but I can ask what color their hair is, although not sure how that would help anything. Anyway, I think they are the geatest - a lot more help than I have ever gotten anywhere! I'm thrilled!
MDI team leaders
Marianne, I agree with you. I have never been happier at any company I have worked for, as far as the help I receive and the flexibility in my scheduling.
Another happy MDI-ER!!!
MDI team leaders
I just want to tell anyone who will listen, this is the most structured environment I have worked in for a while. I too did not know what to expect, having worked at other places. This team leader thing sure was a great idea. You have one person to deal with who is always available to you for anything you need. You don't have to worry about who to go to, and if you do, your team leader guides you in the right direction. I am so glad I made the move to MDI - finally a company who cares!!
MDI team leaders R GREAT
I've been with MDI for about 2 yrs and before they had team leaders it was hard to get any info or help when it was needed or find out other accounts I could work on but now I get quick answers. My team leader has helped solve a lot of problems. I don't know all of them of course but the ones I've had are quick to help and not afraid to do what needs to be done. They make my worklife easier and I get more work done because of it because I don't have to wait for one of the big bosses to get around to little me. I don't know if this is what you wanted but that's what I know.
And the team leaders learned the same tricks
from them. Learned fast not to believe them or trust them, either - they all learned how to talk out of both sides of their mouths.
Supervisors and team leaders are the same thing
What are you talking about? That is a matter of semantics.
That's like saying I am not a secretary... I am an administrative assistant.
Which company has the best management/team leaders
Can you give your experience of which companies have the best people in place for their team leader/supervisors, and what you liked about that person/company? In other words, what set them apart from other places you've worked. Thanks!
I work for company that has team leaders and
they are the worst cherrypickers of the bunch, biggest whiners of all, and they get away with it because they tell the boss daily how wonderful she is.
Open message to team leaders/supervisors: sm
When there is ZERO WORK available for us, and it is less than a month before Christmas and our paychecks are hundreds of dollars lower than they used to be, please don't email your team to tell us there's no work and then close it with HAPPY HUMP DAY!
YOU may be paid on salary and don't notice the slump, but it's KILLING us! Happy Hump Day is completely inappropriate!
Open message to team leaders/supervisors: sm
When there is ZERO WORK available for us, and it is less than a month before Christmas and our paychecks are hundreds of dollars lower than they used to be, please don't email your team to tell us there's no work and then close it with HAPPY HUMP DAY!
YOU may be paid on salary and don't notice the slump, but it's KILLING us! Happy Hump Day is completely inappropriate!
Worst job I ever had. Poor communication,
Horrible platform. After 24 years in this business, I knew they were not a good fit for me.
Why is communication at Spheris so poor? sm
Are managers threatened with beheadings or something? The secrecy is unreal. What is going on there? Is it for sale or something? I know I won't get any answers. It is the most bizarre place I have ever worked.
Poor company communication I would say.
I think it is best to avoid gossips/fears is to keep all abreast of company doings on. What can it hurt, sure hurts when there is misinformation (from fear factors)
Very poor communication and rude when you do hear from them!
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I work for Webmedx and the communication is poor. sm
The MT managers are okay about answering email. However, questions to upper management go unanswered--or even worse are answered with a defensive attitude that you shouldn't be asking questions. I'm suspicious of any individual or company that gets uncomfortable with questions.
TTS has poor communication and you can't trust anything that goes on there. I'd look elsewher
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Newbie bud was told 1200 lpd, THEIR computer, low pay. Poor communication from the start. nm
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typos are one thing (inadvertent), but poor grammar is a poor reflection and demonstrates lack..
of knowledge. In this profession, if you lack proper grammar knowledge, you should expect to receive comments from those MTs who take pride in producing top quality work. Just my opinion, but I think it is quite embarrassing to see inproper use of the english command from those who profess to be MTs. There's a difference between typing a message here and having a slip of the finger and just not knowing proper word forms and spelling. I see grammer quite often, dependible etc. I truly do no believe these are simple typos, sorry.
Too bad they got rid of Indian team leads. My US team lead is the worst.
opppss meant purple team, not red team.
Sorry, I meant the purple team.
Not sure they are so bad, just overstaffed.
Always best to keep a part-time job in your back pocket for rainy days.
MDI-FL overstaffed again, so
no money there.
Overstaffed
MDI is definitely NOT overstaffed if you are working on BeyondTxt.
Both Transcend and MDI are way overstaffed, no
work half the time. T/L told me they had to hire more people because the work might pick up before long. What a dunce.
Definitely overstaffed all the time.
Then they have problems cuz every one quits and they start over.
MDI/Transcend picked up where MQ left off, just learned more tricks along the way. Not a nice place to work anymore
was told by management MDI-FL was not overstaffed...
but here I sit with no work. Either they are overstaffed or the client is getting ready to bail. 
You are SO right..the least backlog and emails fly. Overstaffed now for sure. nm
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Figured out why teamleaders like accounts overstaffed.
They get a big bonus for meeting objectives of keeping reports in turn-around time. What a joke. We starve and they get fatter.
Unfortunately, there are too many companies out there overstaffed with MTs but short on managers and
people who are supposed to work with you on training, get you set up etc. Nothing is worse than taking a job and just sitting there being nonproductive because they havent gotten their crap together. I think we've all been there. That's a deal breaker for me. If I have no support in any shape or form and no organization, then you have no employee. That's my motto. Life is too short to waste time like that.
Litt to no work since Thanksgiving, slow time and overstaffed too????nm
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Of course you mean No communication.
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Poor me?? Really now!
I have seen only one post that you could possibly misconstrue as a "poor me" attitude, and that was from a very close friend of mine who lost her home to a hurricane. She wanted me to go to work for OSi because she thought they had been very considerate of her circumstances (plus she wanted the referral bonus). I will say right now that she is THE strongest woman I know. She does not kiss butt at work or here on this board. She told the truth about her experience with the company. She has not said a word about anything other than OSi's support. She has never met any of the managers and does not participate in garbage gossip of any type on either "side." Does she gush over OSi all the time? No, absolutely not, but she voices her concerns and opinions with them, not on a public board, particularly in order to humiliate another person. I am highly offended that she has been attacked without cause. I used to work with her at a local hospital, and she is a joy to be around and doesn't go around with a hang dog "poor me" demeanor. There is never a dull moment because you never know what she is going to say next. "Poor me" - you don't even know who or what you are talking about. It is time to write something productive on this board instead of jamming it with bulls**t.
Don't do it! Bad communication there.
Bad platform and bad pay.
Yes, they do, but very poor IT
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Communication
Ha-Some would beg to differ. Was told we were going to get ShortHand page to help new employees create shorthand dictionaries as this was new to us, haven't gotten, told we were going to be reimbursed for Shorthand, haven't seen that either and this came from the top, not a lead.
Some poor MT will take it though.
That's pretty bad.
LOL!!! Poor pud! ....nm
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TT pay and communication
About the pay issue I don't float checks or set up electronic transactions because, who knows the bank computer system could crash in the interim. When I SEE it I pay bills. Anyway it's due on Monday so I don't count on it before then.
About the communication, I don't see why they need to communicate anything about this, they already informed us they were taking it in house, they did not say they were changing the pay date, so what's the big deal about this anyway? It has to be up to the bank because they pay everybody at the same time, but it hits people's banks at different times, anywhere from Friday to Monday so it HAS to be the bank reponsible for tht.
About the communication they answer only the emails they want to answer and ignore the rest which is about 75% of them. I don't email them much and I also don't get an answer much.
Still Transtech is the best company I have ever worked for.
Poor pay
I got paid per line during QA but had to submit 10 reports at a time for review and then had to wait around for approval of each set before I was allowed to type again. Sometimes I was idle for 1 to 1-1/2 hours after each set waiting for the go ahead. Needless to say, I lost a lot of money that way.
Not OP either. Just another poor
sap who hired on. I think the statement is correct in that they only do overflow work, too. The account I was on was behind on discharge summaries for 15 days.
communication
Case in point - when some of us were told we were going to start doing VR (at a lower pay rate) I think many if not most of us got jittery and nervous. Some were on here wondering if they should look for another job. Then we got a conference call in which the owner talked to us about what was going on, why we were starting this VR, the cost breakdown, her concerns but also hopes for it, heard experiences of those who had tried it, and I think most of us felt a lot better after that call. The owner didn't say she was excited about the new VR or promise that we'd all love it or make a ton of money on it. She was honest about her concerns about it and about why we were doing it and that's what we really needed to hear to steady us - honest communication about the situation.
It's too bad that you have had such a poor experience - sm
I have never worked for another national so I have had nothing to compare Transcend to but I am happy with my choice and I am not a newbie.
The size of the company is comfortable and the people I work with are great. If I were truly being a cheerleader for the company, I would post my name too. I'm not trying to recruit anyone. I just stated my own personal opinion based on my experience and was curious to know how you came to yours since you posted it.
I just don't understand why the negative posters have to be so nasty. If I was unhappy with a company, I would say why but not bash. That's not my style and I think its playing dirty.
Have I always been happy with them? No. There have been times when I wanted to just give it up but I didn't. I saw it through and have been glad I did every time.
It's my fit though. It obviously wasn't a good fit for you and that's fine too.
Definitely the worst at communication!!
If you have problems, oh well.. If you have a complaint, oh well... If you check is always penalized, oh well... If you have realized that the line counts NEVER add up with ANY program, oh well.. Now, you get the idea. They could care less. There is a reason why people from other countries should not run an American business. They have no idea what your saying or care and you cannot get through to them in PLAIN ENGLISH because they do not understand that language. They only understand "PENALIZE" that is their favorite word. I am sorry but I had to vent.
Communication and concern
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poor management
I think someone should write a letter to the corporate office, they really have bad management at MQ, all over the board!
True ... I got more communication from them
than I ever DREAMED of getting at MQ, and I loved it. What is the most difficult for me is that I trained on two hospitals of a very large account, and loved them, but then I was transferred to another hospital within that same account, and it is much harder. Not the worktypes, etc. - the docs are harder. But, some days are good, some are bad. Other than the account particulars, I have no other complaints with Transcend. They've been very good to me, and I like the platform, communication, TIMELINESS OF GETING PAID (they're REAL on top of that - my check actually arrives a couple days before payday). And, at least for right now, they have a lot of work - no worries about running out, at least not in the immediate future.
Don't go there. Bad communication, bad pay, India. nm
nm
They offshore, they lie to you, very poor
communication, some very difficult acounts, and pay is so-so.
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