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Outsourcing is a hospital sending work out to SM

Posted By: Former Diskriter on 2005-08-11
In Reply to: Oops. SM - Anon

be done by a service (for our purposes, this is a good definition), while OFFSHORING is when a hospital or service sends the work outside the U.S. (like to India, Pakistan, Phillippines, etc.) to be done.


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The hospital I work has no intention of outsourcing...physicians and administrators want inhouse tra
and Medquist hasn't bothered us at all. Our reps are still the same personable guys they have always been.
Hospital Outsourcing
I took a job at my local hospital at the beginning of the year. Three weeks later, we were told the hospital was going to outsource the work. :(
just curious but did you lose your job at the hospital because of outsourcing or ...
did you decide to go work for Medquist or did the hospital outsource to Medquist and you went to work for them?? I'm just curious because I work in a small hospital, and I'm thinking of changing gears.
Lost job to outsourcing through a large hospital
Just found out my job is over at the end of August.  Have worked for MeritCare Hospital in Fargo, ND, for 2 years and they decided to outsource everything.  Any great ideas for me?
Yes the same MTs sending work to QA
day in and day out. I get sick of it. And nothing is done about it from management.
re sending work to QA
I really don't believe we'd be penalized or cut for that, UNLESS it was for the same type mistakes over and over, or inexcusable ones that would be caught in proofing, etc. Hope I'm right.
Anyone work for Breitner. They keep sending me an email to work for them. What
do you know about this company at present.
What has sending work to India done?
We have upset the economy of India, creating an even larger rift and making the poor even poorer because we have inflated the economy in the cities and of those who have had a chance to be educated. The poor have lost even more footing.

We have lost job opportunities for our own Americans, but the companies continue charge the hospitals the same amount for transciption, however their overhead continues to drop, corporate salaries continue to increase and our rate of pay stays the same or drops.

India is a country that allows very very little importing of anything made in the US, so it is a 1 way deal for them.

The individuals from other companies do not pay taxes, so we continue to pay to support those in our country who have gone on the public roles for aid and assistance.
Wouldn't it be nicer to have some of these people working again?

Transtech just may be sending some of our work to that other MTSO again, and maybe

that small MTSO that they sometimes use to help them out offshores and that is why we MT's at Transtech suddenly have an abundance of work this week -- asking for extra help this week -- quite a new thing with TT.  With the India cables being cut, putting those India MT's out of work, it makes me wonder if that service that TT sometimes uses to do our work maybe offshores.


Just thinking.  Keep those India cables DOWN/CUT !!!!!  We U.S. MT's need the work kept here in the U.S.


It's not just overhiring. They are sending the best work to India.
They have always sent work there but I believe they have geared up these efforts in the past six months, and the easiet work (ER). That is when I noticed there was not consistent work.  I had to move on and so will others.
Webmedx must be sending work to overflow co's as soon as...sm
regular employees start hitting overtime. The economy has an effect on the workload, I know, but not like this, not during peak flu season. Does anyone know for a fact that they are doing this? TIA
First for hospital, then outsourced still on same hospital work
and believe it or not, the hospital was so much easier. Had worked at the hospital for 11 years before they outsourced and then worked another 3+ years for the company they outsourced to. What a difference! The company had so many rules and regulations you could hardly keep up with them all, thousands of them, on the same account, mind you. The higher ups would not leave you alone, constant IMs about any and all. I have gotten to the age where I do not need all that and walked the other week. Have scheduled testing with another hospital for this month. Hope I make the cut, love the hospital work 1000 times more than a company.
I would agree. Another case for sending work overseas (sm)
Those MTs work their schedules. Ask any MTSO or management of a national transcription company, and you'll find out it's like pulling teeth to get MTs with good work ethic to actually work the hours they are contracted to work. This is another reason that overseas transcription is used.

You may not believe me, but this *is* a growing trend in the MT industry. MTs that are both skilled and have a good work ethic are a rare find. I don't understand why - perhaps it is so many new MTs expecting working at home to be a walk in the park. I've definitely seen a downward spiral in the past 10 years.
No need to look. Sending 90% of the work offshore has put money in the bank for me. sm
It has lowered my stress level. I work half the hours I used to. Unfortunately for those of you that have your heads in the sand, there are options for companies now that do not include putting up with what we had to for years from MT's. My accounts are happy because the turnaround times are better than ever and the quality is about the same. The offshore companies have improved greatly in the past 10 years and the quality for some of them is the same or better than some in-house departments. Even my customers are amazed when they realize this.

I tell my customers that the work is being done offshore and guess what? THEY DO NOT CARE! They just want it done fast, done right and at a lower cost. They are happy and refer us to other hospitals who also DO NOT CARE THAT IT IS BEING SENT OFFSHORE.

You are fooling yourselves if you think hospitals will not use a service if they send work overseas.

I just wish I had done this 10 years ago instead of 3.

If you think I can't sleep at night, you're wrong. Quite the opposite. I don't feel bad about sending work out of the country because I am now providing money to someone who might otherwise starve.

As Americans, we do not know what it is like to truly be hungry or need shelter. If we did, we might appreciate what we have a lot more. I certainly do now and to be honest, I am happy not to have to listen to every whine and ailment of transcriptionists and excuses all day long. I KNOW the work is getting done.
Funny about sending work out to India. I was curious and pulled up their
website, it says they NEVER send work outside the U.S.
Outsourcing our work!
Great idea - Donna - If we got organized and spread the word as to who to work for that was not doing this to a major degree and let our local medical community be aware of the dangers of the medical records not coming under any privacy laws and the patients response to this - then we could make a difference. If we could only get an organized effort going - I would be more available and willing to help - even if it would mean a trip to Washington DC on my own dime.

Please let me know what kind of efforts I can join to fight this - are there any around Tampa Bay? We should be organized in our fight and bring this up at the local medical association meetings and convince the doctors that a penny saved is not necessarily a penny in the direction of 'best practices' in the end! Please feel free to e-mail me anytime. Let's Roll!!
outsourcing means the work is sent outside the office
so if they do not have an inhouse transcriptionist, they outsource the work to a service or IC.  Off shoring is work done somewhere outside U.S.  However, most people do not make a distinction between the two. Outsourcing CAN BE offshoring and often is used interchangeably.
That is talking about outsourcing not off-shoring work. NM
NM
My thots exactly. Why not pull some of the work back from outsourcing
and ask us if we want to learn a new platform rather than telling us to take the day off or telling us to adjust schedules to meet the demand (which there is none since I already do that). There is no work and they continue to send work overseas. They continue to put new people on to help and we have even less work. Management is not concerned about the peons, just their own fat paychecks and fun times in the city.
TransTech has lost work somehow, somewhere . . . or outsourcing/offshoring it !

How could Transtech mgmt be so noncaring of their MT's who provide their paychecks for them???  Yet, they care NOT of the MT's get a paycheck or NOT.


Soon to be gone from TT.  Not what it was cracked up to be from the beginning. 


TransTech has lost work somehow, somewhere . . . or outsourcing/offshoring it !

How could Transtech mgmt be so noncaring of their MT's who provide their paychecks for them???  Yet, they care NOT of the MT's get a paycheck or NOT.


Soon to be gone from TT.  Not what it was cracked up to be from the beginning. 


Mgmt and those leads/sups who are STEALING our work should add money to the piecework MT's paychecks every pay period that we make less.  Oh, boy, you are really good mgmt at TT !!!


The sweet talk from most of your mgmt-type people wore out VERY QUICKLY.  What is left from TT for the MT's -- NOTHING but low and no work. 


Mgmt, SHARE YOUR PAYCHECKS/GAINS/BONUSES with us lowly *per your opinion of us in reality*  MT's who type our fingers off so that you can GET ALL THAT MONEY for YOURSELVES !


Between the outsourcing and overhiring, there is absolutely no work for anyone/anything American, pe
nm
Keystrokes sending sending my W2, anyone else? NM
xx
Like I said - it depends who you work for. I work for a hospital at home - not a company. nm
x
As ICs at the hospital I used to work at ...
you got a contract for 2500 minutes monthly at $1.50 a minute. All minutes past 2500 in the month were $1.75.

Same here, no hospital work.....:(
Bills to pay and no work....
Hospital work
I do think spring breaks are playing a part in this. I work a few independent accounts and half of my docs are out this week. I also think the situation is made worse because of the services overhiring due to ridiculously promised turn around times. In the case of the account I work on for a service, the client expects and contracted for H&Ps guaranteed back in 2 hours, but on the other hand, no guarantee from them regarding the volume of business. A win-win situation for all but the MT.

hospital work
I was working for a group of hospitals managed by one company. Therefore, I had about 300 different doctors to transcribe for. Other than radiology, you never knew who would be coming up next. It really is just a matter of what you get used to.
Hospital work
I'm in Georgia - don't know if this is the Tri-State you are talking about, but would like to apply. Would you mind emailing me with info?

Hospital work - sm
Come on people - do your foot work and search. These positions are out there, you just need to search.

Cooper Hospital in NJ was looking for at home MTs for Radiology - don't know if that was filled.

Baptist Health in Texas hires @home MTs.

The one in GA has been filled.


The hospital I work for

I am not sure what it means for us yet.  I did work for an MTSO part-time for 6 months.  The hospital had better pay and a much better benefit package.  Another benefit is that I am familiar with the territory.  I don't have to google every nursing home, hospital, doctor's clinics, doctors name in the area as I am familair with them and their specialities.  I hope that makes sense. 


Hospitals can be unsteady.  I have worked for 2 different ones.  The first one was going to shut down but that didn't happen, then it was going to merge with another hospital, that did not happen but it gave us a great scare a few times.   The same thing with the one I am working at now.  It was going to merge with another hospital.  They opened a surgery center and that took away some of our work.   Now they wre saying they are going to go to VR.  It is not here yet but they are seriously talking about it. 


KS - Does anybody work of the hospital (sm)

that we have not been able to work in for several hours now due to their internet problem?  I'm new - how often does this happen?  Is this rare?  I sure hope so!


Thanks!


I work for the hospital... sm
And we have vendors. Because we are paid hourly, it's only fair that we are kept busy.

Hospital Account Work
Go to mtdaily.com and check on their jobs page. There are numerous. Diskriter has issues; be careful. Of course, all places of employment have those, but some you have to be very careful with. It is great to work at home, and there are some great employers. If you don't need benefits, I'd suggest working as an independent contractor as you can set your own hours. However, if you need more discipline and the benefits, working for a national company might be great for you. Good luck.
regarding hospital employee work - sm
again, as posted previously, it really depends on what state you live in. What state do you live in??? There are quite a few hospitals that although they do not advertise, they do hire transcriptionists from around the state.

As for Diskriter, and any company for that matter, please do not believe everything you read on this board. It reads like the National Enquirer for Transcription. For every good thing a poster might say about a company, there will be five people (or who knows, maybe it's the same poster over and over again), saying bad things.

Just because one company is not a good fit for a few transcriptionists, does not mean that every Transcriptionist should run. Sometimes these are really bad transcriptionists that were let go, or maybe they are great transcriptionists that were dealt a lousy deal by the transcription service.
I work at home as IC for hospital...
Stay put.  After 10 years of working at home for this hospital with no raise, I decided to venture out and try other MTSOs.  Good thing I kept my hospital job.   I usually do 200-250 lines an hour with the hospital but other MTSOs I was down to 120-150.  Mostly it is the different dictators and I can't stand leaving blanks so I would listen over and over to try to get them.  Then the styles of what this one wants and what that one wants also differs tremendously.  Stay where you are and maybe talk to the hospital about possibly doing at least some days at home. 
I work for a small hospital...
which is going through some changes (selling out to another organization).  My question to you is what area are you in.  I have been trying to get an hourly rate for my area for a while now and can not get an answer.  I also get paid per minute, not production per se,  just a certain amount for every minute of dictation I do.  I do the basic four which also includes radiology and psychiatry.  A little over a third of my work is radiology.  Please e-mail me.
I work for a hospital and it happened to me.
after I had my baby.  I finally made my way back home.   They also tried to do it  to another pregnant woman and she quit. 
Yes they do on everyone, just hired, work for them, not hospital.(nm)
x
JLG did work for our local hospital when I was there.
They charged us $3.50 a line. I saw the contract. I was shocked. We paid ICs $1.50 a line. And the work was horrible. Everytime they uploaded reports, 2 of us spent most of the day correcting them. After about 6 months, we fired them.


I work for a hospital at home also. sm
Fortunately, our hospital has the team approach. I am an IC for the hospital and my workload is the same as if I was an in-house employee. I see the entire work queue just as they do and we work first in-first out and abide by TAT. Not all facilities treat you like a second-rate citizen. There are wonderful people and well run hospitals out there to work for at home. You just need to seek them out.


I work for a hospital out of Texas also and....
My work has been slow to non-existent since Thursday before the hurricane. I did about 6 jobs yesterday. I heard one of my dictators tell his nurse to cancel the rest of his patient's visit as his mind is not on seeing patients, as he had to find a well pump. I don't know how much longer I can be without work. I am hoping I get paid, as my transcription company is based in Texas too.
We get a differential at the hospital I work for
If half your hours or more are worked after 3 p.m., you get $1.50/h extra (we get paid hourly).  I work 10:30-7 (with half hour lunch) in order to get the differential.
That's your experience. The hospital I work for
has staff available 24/7. We have several major hospitals in the area that run 24/7 in most departments. Each area of the country is different. I have NEVER run out of work on the weekends and I transcribe everything from radiology, ops, to simple ER reports.
To Shelley: What hospital in Birmingham do you work?
I'm a Bham MT also.
RE: To Shelley: What hospital in Birmingham do you work?
I am not in Birmingham; Memphis, TN; work at SJCRH.
don't complain about how your hospital has too much work - it will bite you in
the hiney!!!

You may end up losing your job to an outsource service and end up making less money with horrible benefits!! Count your blessings.
I work at a hospital and we have a quota of 15 per hour which is 120 per day. nm
nm
I work with a transcriptionist at our hospital who works for
them part time and she said they are just awful, but she needs the money so bad and no other company returned her call. She said she has a hard time with the voices, ESL and difficulty hearing the account.
worked 3 yrs, went to work for local hospital nm
nm
I work as a hospital employee at home
//