Outsourced by a hospital in the 2000s
Posted By: Answering you on 2009-09-08
In Reply to: I was properly chastised in another thread below - gourdpainter
and saw where you think they should take MTs back in. The hospital where I last worked had to pay it all, benefits, PTO, pay plus incentive so why would you think they would want that amount of money on them again? Now I do their work but outsourced to a company. They pay the company's rate, then I am paid by the company. They have cut out the middle man (benefits and the like) and I would see no reason why they would ever want MTs back in the office because they are coming out cheaper. AS far as your advancing the causes of MTers, I do not see by these posting where you do that, just the opposite myself. You retired and others asking about taking a job for less than YOU think they should when they are the ones trying to make a living now instead of say retirement money and/or SS.
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First for hospital, then outsourced still on same hospital work
and believe it or not, the hospital was so much easier. Had worked at the hospital for 11 years before they outsourced and then worked another 3+ years for the company they outsourced to. What a difference! The company had so many rules and regulations you could hardly keep up with them all, thousands of them, on the same account, mind you. The higher ups would not leave you alone, constant IMs about any and all. I have gotten to the age where I do not need all that and walked the other week. Have scheduled testing with another hospital for this month. Hope I make the cut, love the hospital work 1000 times more than a company.
My hospital used to, but then they outsourced. sigh. nm
x
Yes, it is about the almightly dollar. I worked for a hospital who outsourced to Spheris
and the only reason was NOT because they could not find available MTs but it was because it saved them money from having to pay benefits etc..
outsourced :-)
nm
They outsourced to TTS
and kept 3 in-house girls, two of whom are for sure quitting and the third quitting when the other two leave.
My job also was outsourced
I worked at a local hospital for 17 years to find out practically overnight that my job is gone. I left before I trained my replacement. No way was I going to train a company just so I could be laid off. I was prouder than that; I resigned. The reports are horrible. The physicians are unhappy, and no they hardly ever meet their agreed TAT so I hear... All the glory they presented to the hospital, and none of that has come through to be true; reports are incorrect even after they've been supposedly QA'd... boo C-Bay - Boo!!!!!!! 
Its really World War III here, War of the outsourced
Go get those scammers.
they ARE the outsourced company
They are India based.
OFFSHORE (not outsourced)
nm
Not currently with them but did QA and they outsourced 18 months ago.
,,
20 years then outsourced
I am glad that you have not suffered financially yet. Trust me, there will come a point where you will.
I have over 20 years experience as an MT. I worked inhouse for over 20 years before they decided to close the transcription department. In fact, they wanted me to help train my replacement. There will come a time when you will experience the same thing.
The only people who are benefitting are the CEOs, not the MTs.
If this the first time you have been outsourced
so to say? It has happened twice to me, both times happened around 11 years. The first time it happened I was shellshocked, made a really good salary at this particular hospital (they finally went under several years later)and after hiring on with another hospital after about another 11 years again the same. Second time was not as shocking. I am finally in a happy time in my life so if this present job went out, oh well, I would not really like but at least have gotten old enough now to retire and fall back on social security only.
I wasn't outsourced...
... but my local job shut down, and I had to go to work for one of the large nationals, who all seem to pay a going rate within a certain ballpark. Now, mind you, I had an extremely generous local employer... but I took at least a 65 percent pay cut when I went to work for a national.
As far as I know, my new employer doesn't offshore any work, but they do pay the prevailing wages, which have dropped like a lead balloon because of the off-shoring.
For what it's worth. Don't know if that helps.
Outsourced means
it goes from the hospital to one of the many MTSOs that you listed.
Offshored means it goes to India and everywhere else.
Just to clarify.
Its not the war of the outsourced - its about MT companies scamming MTs - nm
f
Are the Insight Radiology accounts outsourced
Lately NO work in there!
uhm......i was responding to what was in her post when said they outsourced to India.
nm
OSI lied when a company I worked for outsourced to OSI and .......
The gentleman representing OSi was present offering five of us a job with OSI. I point blank asked the gentleman if OSI outsourced their work, because I did not want to work for a company who outsourced overseas. His response was, No they did not; however, if they ever felt the need to do so because a client specifically requests them to do so, they would have to consider the client's request. I had just cut out an article not three days before that meeting where an OSI executive stated they were outsourcing accounts to overseas. I did not have it with me because at the time of the meeting, we did not know that the meeting was to tell all of us we were outsourced, no more job, see ya or I would have shoved the article in his face after his answer. Of course, I had no intentions of ever working for them, but just wanted to see what people like that say when directly asked. Oh well, if that is how they run their business, it will catch up with them eventually.....
To those who were outsourced from Western Montana Clinic.
They company is hiring for in house positions again. Maybe they shouldn't have ditched us all at the same time 
Pretty much all the local hospitals around here have outsourced.
Apparently it got to be too much for them to handle or they just wanted to save money.
Diskriter off off offshores - and on some hospital accounts - they have not informed the hospital
x
Jewish is the main hospital, St. Mary's is another hospital under their management. (nm)
x
Cymed sucks since pewned & outsourced by Filipino's 100%
Thanks to a guy named Robert Lynch president and CEO of Cymed (who was greedy and sold all american transcriptionists to the Phillipine Long Distance Telephone company in early 06.)
Know the company you work for:
Philippine Long Distance Telephone Co. (PLDT), the country's largest telecom company, said Friday that its unit ePLDT, through SPI Technologies, Inc.
The acquisition makes SPI the third largest company in the outsourced medical transcription industry.
Philippine Long Distance Telephone Co. (TEL)
Has the vague stock symbol of: TEL. (yes TEL.)
PLDT, through its information technology arm ePLDT, Inc., acquired SPI Technologies, Inc. for $135.34 million in cash.
ePLDT bought the world’s ninth lar-gest independent provider of business process outsourcing (BPO) together with SPI’s $7-million debt owed to former shareholder SPI Tech L.P.
ePLDT likewise advanced $16.43 million to SPI, which, in turn would be used to fully pay debts to DBS Bank Singapore.
CyMed employs more than 650 staff in the US through offices in Virginia, Tennessee and Ohio.
False advertising line: CyMed has a much deeper presence in the US and SPi is better entrenched in the Philippines and India. This merger creates a unique company with a well balanced and deep pool of talented staff in the three countries in which we operate.
When this be in actuality & basic explanation in India's MT news they know:
Philippine Long Distance Telephone Co. (PLDT) now owns thru SPI the company (or possibly even simply an abbreviation for them): 100 % percent of CyMed Inc. and all american Transcriptionist belong to the phillipines and can now be replaced by anybody this Phillipino company wishes.
A woman named Palmer, Edna has her pick and choose of MT's in america... and soon across the world.
The appalling thing be that MR #'s are the exact same as social security numbers could be used by those in another country and sold so easily.
About SPi: (two big letters S&P followed a small i) still no page able to find about the meaning of this abbreviation but the bottom line is that SPi = same as the arm _ePLDT_of Phil Long DIstance Telephone Company !
SPi is 100% owned by ePLDT, is a leading full-service BPO provider with offices and facilities across North America, Europe, and Asia. Together with ePLDT’s Ventus Group, the company has 11,000 employees delivering on a wide range of call center and knowledge-based outsourcing solutions to diversified markets, including financial services, healthcare, legal and publishing. SPi consistently improves operating efficiency, lowers costs and helps to strengthen the competitive position of more than 150 customers.
ePLDT, Inc., is a wholly-owned subsidiary of the Philippine Long Distance Telephone
Company (PLDT), the leading telecommunications provider in the Philippines. PLDT is listed
on the Philippine Stock Exchange (PSE:TEL) and its American Depository Shares are listed
on the New York Stock Exchange (NYSE:PHI).
History of PLDT:
You may not lose your job (lose right now buuut) you have now but you are contributing to:
A. Dedicated transcriptionist who went to school for the privilege of becoming so & spent a fortune (It does take so many $ in books to be a proper med understood, they don't give you any for free and must be not depend on internet all the time or ones not gonna be that bright) on the books to know all the proper terminolgy so they damn sure dont messup on somebodys preliminary surgery etc. report !
B. the quite easy & possible stealing of american's social security numbers
C. There's no job security with this company Cymed-Spi now & no end & no raises or nothing & no health coverage or anything like that.
D. Greed of a Phillipino company buying up all american telephony, & video games and internet everything.
Ownership of PLDT: First Pacific: 31%/ Nippon Telegraph and Telephone: 15% /Fidelity Investments: 5% /Other owners (includes public stock): 49% .
Ps. Why on earth is there no Med-Transcriptionist-American-Union? Who'd be done boycotted such outsourcing SOB's off thier asses ?
Peace, thank you all for reading.
 
Oh my gosh.. Do they realize they outsourced to someone who doesnt pay her employees, thus she cant
them apparently. How sad is that? I know when I worked for our local regional medical center here they had MQ do their outsourcing but the worst was when the hospital did not renew MQ's contract but they failed to tell their employees. They knew months in advance the date their contract ended but still didnt bothering telling the employees who kept trying to dial into the hospital's system only to find out their passwords didnt work anymore. I thought that was kind of bad on their part. I have never had any contact with MQ and did not know about them up to that point but that sounds pretty low to me and about par for these online companies. I am about burned out on the whole thing. So, is it possible that your local hospital is not renewing their contract with TTS?
Spheris? Word has it one more account was totally outsourced. Sigh
The woman who outsourced us is benefitting, I am sure. She got a promotion and no doubt a raise.
All for sending us down the river so she wouldn't have to be bothered.
Such a lame excuse too - I'm so sure the CLIENT ASKED to have their work outsourced overseas!
They do think we're idiots, don't they?
but mgmt told me they outsourced some work to a small company at times.
There is no reason for me to lie about this.
I am NOT talking about offshoring, but the company whom they outsource to may offshore . . . I have no idea about that. But straight from the horse's mouth, they have outsourced to a small MTSO before.
You can notice how the work dries up all of a sudden when they turn it over to the service and we have no work.
TT mgmt may not tell that they outsource today, but they definitely told me about 9 months ago when I asked when the work was low. From the way the jobs disappear occasionally, I think it happens quite often.
I am having a T-shirt made, "My job was outsourced to India, and all I got was this lousy T-shirt
xxx
Me too.. the outsourced company was paid for and paid me for headers, but OSI does/did not.
x
Thank you!!! The hospital I am ..
 with is going to be switching over -- don't much about it so this is encouraging!
my hospital uses it also... c msg
just a little bit of demographics need to be put in every now and then, but overall, i really like it.
Hospital MT
I am so sorry that is happening to you. Are you a single parent? I know how scary it can be to default on a mortgage. It happened to me back in early 90s before I started work for the hospital I am currently at. Your supervisor is not a very thorough supervisor. If she checked with most large hospitals, she would see things are done very differently for their at home MTs. My hospital pays for internet connection, provides equipment, and pay is very good. We don't have to do all that extra stuff for HIPPA either.
Your best bet now would be to try and find a national to work with, but that is scary too.
My thoughts and prayers are with you.
Hospital MT
Hey. Does anyone work for a hospital, but work at home?
Hospital MT
Sorry. Should have been a little clearer. Looking to meet some other hospital MTs out there. Curious to know... Do you find the same problems with your employer as MTs do with national companies? I have had some may MTs tell me they wouldn't work for hospital, but my hospital doesn't have a third of the problems nationals do. Fortunately for me, my hospital hires within a 3-state radius. For those who are more than 1 hour away, we have conference call meetings.
Hospital MT
 If that is the case, where are you located? I may want to apply. I am in NC.
Hospital MT
I wish you could apply. We are looking for a couple of good MTs right now. But unfortunately, you are not in the tri-state area. I am sorry.
Hospital MT
 Thanks for letting me know. What program does your hospital use? I am just curious. Happy hunting. Wish I was the lucky winner. Thanks......
hospital MT
We use CMT (CequenceMT) and VXP voice. Very user friendly.
Good luck to you too.. Happy 4th.
hospital MT
That's what I mean. I think hospital work is so much better as far as all of the little quirks go that companies have. Where are you from?
Hospital MT
Would Colorado be in the tri-state area?
hospital pto
I think working inhouse they should find something for you to do since most MTs inhouse are usually in medical records :)
At a hospital that uses VR (nm)
NM
hospital MT
Sounds like my hospital that I work for. Used to hire from 3-state area only, but now they can hire from anywhere in the U.S.
Go with the other hospital and get a
/////
Hospital job
Probably 99% of the time I would say take the hospital job over the service - but in your case with having a CMT and that amount of experience, pay for production might be a better deal for you. I think you have to decide what is most important, the benefits or a higher salary. As far as security, even though the hospitals have a tendency to go with what looks good on paper budget-wise, the services can also be bought out and changed over so no guarantees either way. I do wonder if more hospitals won't work a little harder to keep some in-house MTs as more and more services sell them a bill of goods they cannot deliver. Geez, they have to wake up sometime, don't they?
Hospital job.
Hi,
I do ops too and I love those. Will you be happy giving those up? Will they be sticking you with long, boring discharge summaries? They get real boring, real fast.
Another thing...a friend of mine, CMT, PA and several other initials, went to work for hospital, which told her she would only have to work in-house for a short period of time. I believe it was six months. It took over a year. 45 miles is a long way to drive, especially if traffic is an issue.
Ask a LOT of questions.
Hospital - see msg
I have worked as home based hospital Transcriptionist since 1990s. They recently took on a new platform and are outsourcing a great deal of our work. We are running out of work; the outsource company takes almost all of it. Our jobs are no longer secure.
I'd go to a different hospital.
Good luck!
same hospital
I was probably hired for that same hospital account, in Broward county. I'm supposed to start this week, still haven't received my pc from DR...I had to order a copy of my BC so maybe that is part of the hold up, taking that to the hospital tomorrow. I accepted a 2nd shift position, but really need to work 1st shift. Are they flexible in that respect. How do you like working for them? Are there tons of ESLs on the account? How is your training going? Feel free to email me if you'ld like. Be nice to be in the dugout with someone in the same boat.
Hospital
If you have acute care hospital experience, I would suggest you go to work directly for a hospital with hospital benefits. Diskriter has an account like that, you cannot beat hospital benefits. IMO. But you have to decide what is most important to you. Good Luck.
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