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Serving Over 20,000 US Medical Transcriptionists

Operations are in the US - sm

Posted By: Know the facts on 2009-06-06
In Reply to: I left them to go with another company using the same platform and I made tons more.. - I know this to be true..

QA are ALL Americans as are the team leads, etc.


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I tell the operations guy how
much to send me and I have 24 hours to get it back to them. If I want a day off, I just call or email and tell them I'm not working today, tomorrow, whatever. I'm never out of work. I'm on a different time zone, so he sends me my work the afternoon prior so I don't have to wait until he gets in since I like to start early mornings. It's not in a queue so there's no pulling it over. I just tell him how much, he sends it through the server, I download it, work it and send it back. I love it. I like this company better than any one I have worked for, although that's not a lot!
I wonder if K.C. will have a job.. there are no 'U.S. Operations' anymore to be VP of!!! nm
x
BIG 3rd on the operations manager! sm
She is as nasty as they come. Sweet as sugar until you have worked there for a little while. I REALLY suggest you stay away. They don't value their employees in any way.
operations director
Call their nashville office and ask
email operations
with this question, they will tell you.
did you talk with the MDI techie/operations?
x
I am disappointed too, but then again, the new operations manager used to work sm

at Medquist, so obviously outsourcing would not be something unfamiliar to him.  I have worked with them for over a year, and I truly believed the family thing that was pushed, but it does not have that feeling anymore.  I need to talk to Tonya, but my gut feeling is to walk away, just scrape it off like something bad on my shoe and move on.


I'm sure you can find something else.  The great thing about this industry is you can always find another job.  It may not be ideal and exactly what you want at the time, but something to get by until the right one comes along. 


Good luck! 


verification of foreign-based operations







Q.  Who is Focus Infomatics?
A.   Focus Infomatics is one of the most respected speech recognition services organizations in healthcare, serving some of the U.S.’s largest healthcare organizations. The company combines the use of speech recognition, a web-based editing platform and an optimized India-based operation to achieve superior customer satisfaction, turnaround time and cost efficiency. Focus’ practices have garnered the industry’s highest customer satisfaction as evidenced by its 2006 Best in KLAS® ranking by KLAS Enterprises, an independent organization that monitors performance of healthcare vendors worldwide.










Q.   Where is Focus located? How many people work for the company?
A.   Focus has operations in both India and the United States and has more than 1,500 employees and contractors on staff.

The basic 4's are: history and physical, consultation, operations, discharge summaries. sm
Radiology is not one of them. Sorry, but I don't have an answer for the strictly radiology question.


Only thing Focus has in US is payroll & recruiter. All mgmt., IT & acct. operations in India. nm
,
go over the supers head to the head of operations. sm
Any STM that does not reply to her people is a jerk and the head of operations needs to know.