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Serving Over 20,000 US Medical Transcriptionists

Oops, sorry - I changed my name back three or four times but it didn't "take" nm

Posted By: Dreamweaver on 2007-04-03
In Reply to: Good summary. I would add.... - not a Keystrokes fan

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Oops . . . I meant apron both times. nm
nm
I did on Tuesday, now it's changed back. NM
X
Didn't they post the same job four times

I would think that only one recruiter/owner would need to post for a transcriptionist, not four.  The one was titled Police Reports, but then on the inside it was medical transcription clinic work.  I'm not so sure about that one.  


Not true anymore. That changed this past week when they decided that to go back to having PT MT'
I talked to my Coordinator who told me that during their meetings this past week at the office, it was decided that some PT positions were necessary.

The decision for FT only was officially made in September but they have decided to go back to having some PT MT's fo fill the needs of some accounts. There will be definite standards to be met, including must have one weekend shift and must do a minimum of 2500 lines a week, but there will be some PT MT's hired when needed. She did say that the number of positions would be limited, trying to fill accounts with FT MT's first.

This came directly from one of the Coordinators who was in the meetings last week.


Oops - didn't think my name would show up...
I'm new to these posts and wasn't sure which entry would show up where. Are there instructions on this website about how to sign up?
You can only kick a dog so many times before they bite back!
nm
Have asked several times for a back up account.
I'm still waiting....
NO, but have tested 3 times with them and have NEVER heard back from them once...sm
Even though I know I passed with flying colors.  Just seen another job post for them, so I sent in another resume mentioning the fact that I have already tested 3 times and have never heard back.  She asked me if I still had my test and to re-send it to her.  Well, it had been so long AGAIN that I had already deleted it but told her I would yet once again be willing to take the test over AGAIN and I have never heard back from them AGAIN!  I have 10 years experience and they always contact me when I send the resume, but then nothing.  I have taken many tests and I always pass so I am 100% sure that not passing the test is not the case.  Just thought I would warn you.  This is absolutely rude and unprofessional to behave this way.  Good luck!
It is hard! They have been back to the table 3 times
where my husband is on strike and nothing still.  It is VERY hard, especially with children! I pray all works out perfect for your family and my family.  Hang in there
oops..went back 2 far and posted on wrong board
sorry
Yes, but if you called off suddenly a couple times a month because you just didn't feel like
:+
Your "take" is ill-informed
MDI has never sent work to India, never will. It is an AMERICAN company that respects its AMERICAN workers.
I think we DO need to "take sides" on this issue.
This lawsuit, or even the threat of one by an MTSO of an MT, is nothing more than an attempt at INTIMIDATION. It's the big companies' modus operandi these days: 'You're lucky to have a job, so accept that 3cpl and quit yer bellaching.' 'MTs can be sued for typos.' 'Say anything against us, even if it's true, and we'll sue your @$$es.'

MT has become an 'Us vs. Them' scenario, and regardless about how you may or may not feel about this one particular company is really beside the point. This is a large company that represents other large companies just like it, and when ANY company starts to throw its weight around in order to try to 'control' what MTs do, it affects all of us. We certainly wouldn't want them setting a precedent and this sort of thing becoming the norm, would we?

MTs need to stick together and support each other, even if there is some perceived risk in doing so. ESPECIALLY if there is risk. Because when a company acts in such a manner towards a current or former employee, it ultimately affects ALL of us.
I tried Vonage a while back, but I didn't think it worked very well at all and got rid of it.
x
They didn't charge me for sending it back
I thought they were pretty nice about it and my final check was deposited as usual.  They are ethical people.  But the demographics will kill you.
She didn't. Evidently you need to go back and reread. nm
x
She didn't say she expected to be thanked back
She just said they didn't respond. I think Miss Manners would say that the proper response to thank you would be you're welcome.
Back in the days of YOG FN didn't have a good
name either.  Your post shows just how unprofessional FN is and surely does not entice anyone to apply with your company.  Even if what the person posted is not true, you could have chosen to take the high road, but instead you took the low road. 
I didn't work there way back in 2005, so
I can't comment on your personal experience, but for me in 2008:

1. If you run out of work, you are paid downtime. You can do backup acounts also. Not sure about the written consent but there are a lot of us who work on other accounts.

2. Sample reports: The program allows you to bring up previously typed reports by experienced MTs by doctor, patient, report type, etc., so the MT has endless samples.

3. Supervisor currently, from what I can tell anyhow, has a lot of contact with hosital including informing them of problem dictators and other issues that directly impact the MT's production, etc.

4. I think they changed the insurance to cover out-of-area employees, but don't quote me on that.

Personally I've had a very good experience with the FL account. Nothing is perfect, but I'm very satisfied.
Don't sweat it. Be glad you didn't hear back.
x
I was feeling bad that they didn't get back to me with my 35+ years of experience, sm

but if that is the pittance they offer for pay, I'm glad they saved me the trouble of turning them down.  Pretty soon, scrubbing toilets will pay more. 


The owners haven't changed, MT supe hasn't changed
I've been in their office. I know the people. It is a sweat shop and you will never be paid a decent amount or get respect. You won't know which is a good or a bad day for the person you report to until you literally get yelled at.

They have to offer bonuses because their reputation is that bad and nothing has changed. You may get work that has been recorded 3 times from some of the worst accounts you could ever imagine. They take accounts no one else will touch. That hasn't changed.
Guess I didn't. Heard back within a day of taking the test, sm
but that was several years ago.  Depends on current recruiters, I guess. 
Are you talking about the one with the 2 radiology jobs? I didn't hear back either...nm
x
They changed buildings so maybe the phone number also changed...
They are still going strong...
A lot of times, if they need extra help, they will over 1-1/2 times our regular rate. sm
This is the equivalent of OT but you get it even if you have not done 40 hours already. I have also received AmerExp gift cards a few times for incentives offered. I think it depends on the account.

I do know for sure that they are working on an incentive program but I have no details and not even sure if they are still looking at it.

I do know for sure that I make more $$ with Keystrokes than I have ever made anywhere else.
I worked in QA for Transcending back in 2000-2001. They were paying hourly back then. SM

The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.


Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 


There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 


I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 


Good luck to you!


Phoenix Medcom- Another apply a few months back, ask to take a test and never heard back??
I applied a month or two ago, received an email from someone asking if I would take a test and said she was getting ready to go on vacation for a week, so I hurried and immediately and told her I'd love to take the test. I never heard back. I waiting thinking she went on vacation and would contact me when she got back to do the test but nothing...very strange..Just wondered if this happened to anyone else.
Has everyone heard back from Keystrokes yet regarding the email we received a while back?
Just wandering why I haven't heard any response yet.
I sent them an email back in August and never heard back sm
Is this company on Long Island? I checked out their website and even tried calling once. Were you successful in contacting them? All i know is that the company is owned by some doctors.

Hopefully, you will hear back. Unfortunately, I immediately heard back from MD-IT
but somehow with over 16 years of experience, I blew the test.  I was soooo disappoionted and yet pretty stunned.  I am by no means perfect but I haven't flunked a test in years.  I expected it in my early years but not this far down the road. I was so confident and they will not tell you which part you did not pass and why so it really just blew my mind.  I must have been in shock for like two hours after I got the email. Oh well, someone will want me....hopefully.  I was thinking about OSi but I don't think I could take another rejection if I never heard back. 
I didn't say I didn't care, I just don't understand
why the sudden outrage over HL offshoring.  
They seem to have changed since I did..
I worked for them 6 years ago. I was an employee, I see now on their website they only hire ICs. I was very happy with them, basically could work when I wanted as long as the reports were back when due. However, they somehow decided that their pay scale was unfair to new hires, so those of us who had been there, got knocked down to the new hire scale and everyone basically had to start from scratch to level the playing field. I quit shortly after, was not going to take a pay cut. I believe at this same time they also started sending some stuff offshore, not something I was ready to deal with. If they still have the same owners (I think the guys name was Ed), I found him to be very rude and only interested in himself and his $$. I believe about 6 of us all quit at the same time because they downright rude. I am now with a big national and making about double what I did with Accutype because of better systems and support.
So nothing has changed...
Thanks for the headsup guys. I passed the test with them and received an email, but I guess nothing has changed from past posts.

Thanks again
I see nothing has changed in the last
year since I left MDI. This is exactly how they operate on every level. A lot of people don't mind but I stayed for way to long and have a much better position now without all the drama from MDI! Good luck to you.
Pay Changed
I also agree that you should not take the job, but if they did offer to come up to the original offer I would still not take it. In my mind, this is a either a very unorganized company or a manipulative company and either way it is unlikely things would change once actually working for them.
Must have changed
Their training period used to be for 4 weeks--it must have changed within the last year.
Unless it has changed
you get paid for training what you will be paid for when out of training.
i changed this yr from emp to IC (SE)
left the Q for another job...and i'd have to suggest job #2. I have been an employee for several decades, and wish i would have found the joy and freedom of being an IC-type years ago. I have my medical insurance through BC/BS of my state, and do that so i am free to change jobs if i want to. I get a little higher deductible and the premium is not so bad. As far as a computer, i decided to have a backup for my desktop and just yesterday purchased a laptop online from Circuit City (sale goes off today) for a toshiba A215-S4697, $600 (includes printer/wireless router/security software). That's less than half of what i invested in my desktop. Maybe that would be of interest to you? Feel free to e/m me if i can be of any further help. Either way, good luck!!
looks like nothing has changed much...
the owner gave me some sob story about how she wouldn't make any money if she paid us more than 1.5 cents/line to edit. PLEASE!!
Unless they have changed
since last year when I worked for them, and I doubt they have,stay away from them. They STILL call me and want me to call them and act as though I never worked for them before; I worked there 4 months. Cannot understand any of them when you need to talk to someone, never had any work even after they promised there would be plenty of work. I finally threw in the towel and left. Couldn't feed the family that way. I definitely do not wish this company upon anyone.
Could have changed but..
I elected NOT to take a position with them because the pay was the worst ever. They had VR accounts that they paid 1.5-2 cpl on I believe. There is NO way I'd do ANY work for that.
Nothing has changed.
They have told some that they have 'optimized' their work pool to eliminate the cesspool, but we are STILL getting cesspool. Nothing but empty promises.
May be old but NOTHING has changed
.
She must have changed!!!!!!sm
This woman must have changed! She was the most moody, strange, and rude person years ago when we worked at the same company.  But I think back then, she had a substance abuse problem. not sure
I think she changed her name.
I read old posts, but don't remember specifics.  I think it was something about work drying up.
JLG has not changed
Their QA staff is rude and not helpful.
Unless the law has changed
it is the physician's responsibility to ensure that the record is correct when his name is signed to it.  I used to have a dictator who always ended his dictation with I have signed but have not read this document or something like that.  Every time  I typed it I thought fool!
I had the same thing happen, went back to MQ, went back to KS and could not be sm

happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.


I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.


Not all change is bad.  This is one company that has changed for the better. 


I was reading about the back up help. I would like also to have some back up work.
I am not getting anywhere near 12,000 lines this go around.  My goal is 12,000 lines each pay period.
They changed their name, was it Healthscribe before? If so
they don't pay very well.