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One of my secondary accts has very little work , but they..sm

Posted By: Webber2 on 2009-09-04
In Reply to: The former, based on TAT. You'll always get stats from any 1st. - Webber

stat every blessed report they do, so I always get those immediately. It is TAT, but your STM can explain it in more detail.


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I do not work my secondary if it is also low (sm)
which it has been. I know we're told to work secondary if primary is low, but I don't think it's right for me to take away from somebody else's primary account if it's scraping the bottom of the barrel too. I guess that's why I'm spending 12 hours at my computer a day to get my line count.


I don't have work on primary OR secondary. nm
nm
My liaison always says to work on secondary when primary is low on work/no work. n/m
n/m
TT gives you primary and secondary, how do they do work pools? sm
Do you get primary one work type (BORING) or do you get a fairly good mix or how do they set it up?  TIA
Holy Cow -- all 3 of my accounts have work. One even OT. The secondary (sm)

one  had been particularly low for weeks now and today there is a massive quantity.  I wonder if maybe that hospital was trying out another service and just sending us a small amount. Whatever the reason, the work, at least for now has picked up greatly.   

We are having KFC for supper so I can get in there and get a few of those OT lines while they last.


Hope everyone else is having good luck with their accounts also.


 


I don't understand it. We've been consistently running out of work primary and secondary the
I quit.
Usuall plenty of work - demand a secondary or tertiary acct. nm
nm
Guess we all can't be put on good accts. Gotta be there at the right time. Both of my accts.
s
No Work Either and I am on one of the new accts
.
you have to go through w/any company if you work VA accts..nm
z
i have steady work, on wav accts
with occasional lull's. i could work on secondaries, but usually do something around the house that begs my attention. All i can suggest is being able to be somewhat flexible with your hours, and/or talking to liaison about backup accts. as a last resort, a second company part-time i suppose. but in my opinion, MDI-MD is worth sticking with.
the new accts were supposed to already be on board and still no work
x
so far plenty and swamped with work but that is due to new accts and not enough MTs yet so not sure
;
You don't know what accts I work on so how can you judge whether or not they are excellent? nm
.
Dedicated accts, few ESL, leave you alone to work.
x
Companies with new accts or sufficient work?
When I left my last job, the work load was on the wane and recent posts seem to indicate this has not changed much.  Any good news out there in this regard?
I work 2 accts, always work available, pay as IC is good..
They offered me more than Transcend did, I work 2nd shift, work always availble, OT usually available. Staff is very responsive to questions, very helpful.


Someone else asking if you still need a Cphone & 2nd line to work for them. Any internet accts? nm
s
2 of the accts running OT in my group of work ARE EXCELLENT sm
Excellent accounts, low ESL, good work. NOT OVERHIRED. GO AWAY.
3 of my accts were in OT all weekend with 0 jobs. Very little work actually available. Check Comm pa
x
? That's kind of a blanket statement; things are fine on the accts I work on. sm
Yes, it was slow a couple weeks ago but started picking up last week.

PS - Yes, they pay for spaces.
Can you say where you work if you get assigned docs/accts.? I'm tired of this pool garbage/left
s
Was there a short time last year. You work as an employee, not IC. Different software/diff. accts.
s
How are the MW accts that use the ExText? Good sound? Lots of work? Acute care or clinic? Thx. nm
s
? No work? What accts do you work on? sm
I'm on the Enterprise side - are you on ChartMatrix? Because there's lots to do every time I check.
Secondary account
When I first started, I was put on a GREAT ER account that I love, but since it is only ER reports, they wanted to give me a secondary account in case the workload ever gets low on that account. I didn't even have to ask for a backup account. They gave it to me a day or two after I started because they didn't want me to ever run out of work. I got a HUGE hospital account as a backup and never run out of work. They are bot on the ExText platform and I love them both.
OSi because they ignore me about a secondary
.
You must ask for the new account as a secondary
You won't run out of work anytime soon. Ask Debbie about it. They are begging for people to work on it. How did you miss that email?
If it is your secondary that has OT offered how do you do it? nm
.
A few years ago my secondary went to another company and (sm)
evidently some of the office people as well, they in turn gave the new company the names and phone numbers of us who had worked the account and the new company actually called many of us to solicit us as employees. I felt it would have been okay for me to switch, since I had had no control over the account coming or going, but I didn't feel it was right for some of the higher ups to be involved in soliciting us for the new company. If anyone was in the wrong, they were. They shouldn't have shared records and personnel information like that from one company to the other IMO.



No secondary/OT posted too long..

I have also repeatedly asked for a secondary account.  I am told each time, we will get you trained on one of these new accounts when they come aboard.  Well, the new account comes on board, my account gets some work and I never get trained!  Also, my supe loves to posts OT for my primary all the time, and seems soo shocked when the end of the week comes and our account is totally out of work!!  DUH!!  Do not post OT soo soon or for so long!  I have given this company a try for now 9 months.  I'm getting sick of this crap!


Not a single job on primary or secondary. nm
nm
Webmedx secondary accounts
If you take on a secondary account, do you bounce back and forth between your primary and secondary based on turn-around times, or do you get work from your secondary only if there's no work on your primary? I'm pretty sure it's the former, but just want to be sure.  TIA. 
I have been trying to be patient but have been working on my secondary account so much lately, I am
starting to think it's my primary. Been in the business a long time and understand slow times, but this has been a chronic problem for many months, so I understand poster's point of view. Stick it out if you can, if not, there are lots of other companies out there, but remember, the grass is always greener on the other side and you may be sorry you jumped ship. Hopefully you can find somewhere that will make you happy and feel appreciated.
You weren't offered secondary accounts?
That's unusual.
My secondary account has been slow for weeks
but they gave me another account, so I'm good. My primary account has also been pretty busy these past few weeks. I guess this is just a slow time of year.
Webmedx ? secondary, tertiary accounts. sm
Have a main and secondary and almost always have work, but.. sometimes after OT has been offered (like this morning) I have nada.  Think I need to be assigned a third account or be put on as a helper somewhere.  I suppose I ask my team manager, are we allowed to request an account that looks busy, must it be an account in her Book of Business like with MQ.  Any info before I make the call would be appreciated. 
webmedx tertiary secondary accounts
I have 5 accounts with Webmedx. I am always running out of work on the weekends because like you said they call for OT and then there is nothing left for us who do work the weekends to type while everyone else is getting more money for OT.  Not very fair.  Like the other MT said beware of what you wish for.  different accounts with different account specifics is sometimes more trouble than it is worth. Haven't had a full paycheck for quite awhile.
surely they knew your secondary was that low - why did they crosstrain for it? NM
x
I was out a couple of minutes, mostly getting secondary and tertiary accounts. (sm)
I know when I hired on I was excited I could get days so easily, maybe we are just too many on one shift.

I agree, we need our own board where we can chat without being chastised for monopolizing the board.

I think the next time I run out I am switching to my part time job and trying to get back in here this evening.
I've asked repeatedly for a secondary account. nm
 
MQ accts not on DQS
When our office was closed we were all transferred to Foxboro because none of our accts at that time were on the new platform, they were on MTS. Some of those accts since have gone up on the new platform and some are still on MTS--either way we still have NO WORK
No more accts on WP5.1...all are now
on the FN platform, which is Word based.
yes to all the above - at least on the accts I was on.
x
Not the OP, but do they have net accts now, or still
s
On 5 accts at DSG and still run out - nm
Been like this for months now. 
On 5 accts at DSG and still run out - sm
Been like this for months now. 
Are all DRC accts on Cphones?? nm
nm
They don't outsource VA accts because they can't (sm)
Contracts with the fedgov won't allow it. Funny how the gov't won't allow VA files to be sent overseas, but they don't bother putting a stop to the rest of ours going huh?
Webmedx does on certain accts, you have to ask. nm
.
I'm new to them but have only 2 accts and plenty of
nm