Of course you can't. You Can't Handle the Truth!
Posted By: nm on 2006-03-27
In Reply to: Hmmm, see message - How sweet you are
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Sure thing...M.M. Hate to trash a person personally but the truth is the truth. nm
x
or they know the truth and the truth hurts. NM
poo
Here's how I handle it....sm
1. First off, if you don't stand up for yourself, others will continue to rely on you.
2. When someone knocks on the door to visit you have to tell them that it's your work time and they need to come after ___ o'clock. Some people think that if you work at home you have lots of flexible hours and if you don't set the rules then they don't know. You may also want to consider posting a note by your front door that says my work hours are 9a-5p - please do not interrupt during this time or something like that.
3. When people call wanting you to take someone to the doctor, get horses rounded up, etc. remind them that you have a job to do and that they need to take care of their own problems. If you were driving into a hospital or doctors office to work they wouldn't pull this stuff on you so why take it now?
4. Use caller ID and if you end up answering the phone politely tell the other person that you're working and they need to call back after such and such a time.
5. If you will stand up for yourself and do the above things you'll find yourself not being as stressed out and having actual free time again. You will also gain respect from family/friends that currently call on you once they realize that you're serious about not being the bail out person anymore.
Good luck!
How would you handle this?
As I said, I do like the company, like the work, and have been with them now for 6 years (do I look dumb yet). I don't like being taken advantage of, but am not sure how to approach it. The software we have to rent is their work platform, just like all companies have. I don't want to make anyone angry, but also don't know what to say. All the MTs have to do this at the company, not just me. How would you approach this? Any suggestions?
omg..that is just too much for me to handle...
thanks much for that info!
It's the same old act, different handle
I think I can remember three different incarnations of this person...I think in one of them she claimed to be Eastern European royalty or something. She sticks a finger into the wind to determine which way the wind is blowing and then intentionally goes against it or whichever will put her in what she perceives is the best light. Then, of course, in the postings where opinion is split roughly down the middle, she's flipping faster than the grill boy at McDonald's at lunch hour.
Sadly, if she pops up and agrees with anything I wrote, I feel chastised and develop the sudden urge to go back and disavow whatever it was I had written.
If you can't handle it, don't apply for it.
If you can't handle the daily volume of work then don't apply for the job. You risk getting the job, having more than you can handle and doing either a poor job just to get it all done or not meeting your deadline. In either case, you risk damage to your reputation when the doctor is unimpressed with your work.
Is there another Transcriptionist you can share the workload with?
If the problem is more a lack of experience with transcription as opposed to too high a volume of work then my suggestion is to try to get transcription experience before venturing out on your own.
How about you just don't handle it and ignore it.
sometimes, less is best!
How to handle nonpayers
Contact the attorney general of your state and the attorney general of the state where the company is located. If there is a department of business regulation in either state, copy them as well. Then inform the nonpayers that you will proceed on to small claims court. Then do it.
How do most companies handle this?
I recently started with a new company, so all of my work is going through QA right now. So, last night I typed a note for a doctor that was 250 lines and at the VERY end, he said I'm sorry, just delete this dictation, I have changed my mind. Well, I didn't delete it, I had been typing a while with all of those lines. QA picked it up and she deleted it and sent me a note telling me that the dictator requested it to be deleted and please make sure I pay attention to that next time and I no longer have those 250 lines!!! So, is this how all companies work, because I am not sure I remember having that situation before, but it seems quite unfair that I would type that many lines and then be told nevermind ???
How do most companies handle this?
I recently started with a new company, so all of my work is going through QA right now. So, last night I typed a note for a doctor that was 250 lines and at the VERY end, he said I'm sorry, just delete this dictation, I have changed my mind. Well, I didn't delete it, I had been typing a while with all of those lines. QA picked it up and she deleted it and sent me a note telling me that the dictator requested it to be deleted and please make sure I pay attention to that next time and I no longer have those 250 lines!!! So, is this how all companies work, because I am not sure I remember having that situation before, but it seems quite unfair that I would type that many lines and then be told nevermind ???
can you handle a 12-hour window?
Our company is offering a bonus right now, as they are taking on a couple of new accounts. It depends on so much, because where I find them great to work for, others have not.
I have been here about six months, and have never had one issue about scheduling; however, I do work the days I have committed to, just that they have a 12-hour window in which to do it. My supervisor has also never bothered me for the occasional flexibility, and one of the administrators even told me to go ahead and work however I want on the weekend, whether it is Saturday or Sunday.
You do punch a timeclock, but after I got used to it, it only has helped me as you actually make a bonus for lines/hour, which if you clock in an out say an hour at a time, you get can that pretty high.
There is a lot of ESL, but plenty of help and information to help you...
Please feel free to E if you need to...
Thanks.
I had been posting as anon. This is my new handle.
nm
Company found way to handle TAT. SM
After 5 pm, they are dumping out whatever reports are in editors ques and sending them out to MTs, but just certain MTs who have high ratings and are not allowed to leave any blanks. Sounds like a great idea, except if one is the MT who gets stuck with all the junk, one right after the other.
This isn't VR either. 
I don't know if this can be asked or not, but how does Keystrokes handle templates? (sm)
Are they prefilled by the platform and if so are they paid to the MT as having been typed by the MT or does the system subtract for the template?
I have no problem not being paid for template characters; however, I have found (with a couple of services that I have worked for) that the platform (or client or maybe even the service) will fill in absolutely every heading that MIGHT possibly be dictated by the doctor. We, as the MT, have then had to bounce up and down the template looking for the heading that is being dictated and in some cases, having to modify the template by extracting words to fit how the doctor is dictating that heading. In both cases, the line counter was set up to deduct the characters from the ORIGINAL template (which we were not paid for). If the doctor dictates a shorter heading than was prefilled by the system, we are essentially losing lines. (I hope that wasn't too confusing.)
It's just so much easier to type as the doctor is dictating and use my expansion program rather than jumping up and down a template. I'm wondering how Keystrokes handles their templates. TIA
But the newbies can handle being team leads?
Give me a &%$) break!!!
Good question! How to handle the stress.
Would be a good thing, but what does a person do?
Does anyone what national company has been hired to handle...
ProHealth Care of Wisconsin hospitals. I heard that they have now changed to a national company to do all of their work for all their facilities.
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Ok. I could handle once as a mistake if explained promptly and fixed. Twice? I would run sm
as fast as I could. Twice in two months? What if you never get paid at all? You would be better going with a national while getting your own so that you have benefits and a steady paycheck. Start your own accounts slowly so that you start right.
That is terrible. You know, those women have no idea how to handle all these big university accounts
that are moving up there. They are very very wrong about some of the things they do and it seems like they really dont know as much as they would like you to think they do. That is absolutely disgusting that they did that. I hope that MT reported them to anyone in New Jersey they could find. I would have taken that as far as I could have if I would have been her to the CEO. That is just horrendous. My goodness, why does MQ continue with them. I believe firmly if you make enough calls you will find someone that is willing to listen and take the info where it needs to go I believe that.
The key is working multiple accounts. Three months is hardly long enough to get a handle sm
on the job. Maybe better to keep a parttime job until you are up to speed on the new job. I haven't run out of work in almost a year (and that was only for a few minutes), but I do multiple accounts. Great company, great people. Nice bennies.
Plain and simple, you have to be able to handle the difficult dictators in this profession if..
you want steady, appreciated work by a national company. There are so many hoppers out there who bounce from company to company, and then come here to complain about it. Trust me, we have all had our share of tough dictation over the years. When I started MT over 20 years ago, I cried daily trying to get through those many mumblers, ESLs, etc. to make mere pennies an hour. The experience and skills that I gained by hanging in there made me a successful Transcriptionist over the years. I started out in-house, and then obtained a few local accounts, and built from there. I ran a small MT service with several subcontractors helping me. I am now with a small national, the name of which I don't want to mention. I make a good line count of .11/65 characters with spaces and have absolutley no overhead. If you are an experienced and skilled transcriptionist, there are companies out there who will pay you what you are worth. Don't settle for less. However, if you are new and inexperienced in this profession, do not expect to make a good living until you have built the skills necessary to succeed. If all that was involved in MT was getting the easy dictators or accounts, it would not take much to be good in this profession. A company needs to see that you can tackle whatever comes your way. No one ever said it was going to be easy!
I can handle micromanage and cherries, but its the bill collectors I want to stay away
You see, to me it is more than worrying about micromanaging and cherry picking. I have been in the biz long enough to develop a rough skin. It is when I do not have enough money to pay the rent or car which bothers me. So, I take the shift least wanted b/c there will be work there, I allow micromanaging and say I will do better next time, and I learn all the toughest ESLs without complaint. You see, no one can control another person, and one should know no job is perfect out there. The only thing a person can and should do is mature-up, quit whining, and get to work so the roof stays overhead, the pantry has milk and bread and the car is still outside. Of course, that is my 2.5 cents.
Youch, MQers, how do you handle DQS timesheets if you're a regular employee with no set schedule?
nm
The truth
Many good and bad things can be said about this company. I am currently with them, going on my 5th year.
First the downside. They do outsource offshore, no secret, says so on their website. Hospitals can choose either U.S. or if unwilling to pay that higher rate can opt for the offshore services at a reduced rate. The reason they do this is at the request of the HOSPITAL, and to stay competitive with other vendors.
They have had some dishonest supervisors in the past that allowed cherrypicking to occur, now if you get caught doing so, you can be written up and terminated, it is NOT tolerated anymore and those who get caught do get reprimanded (I am on a team who has had several cherrypickers and the whole group got the nasty emails so everyone would know it was going on and that they better not do it because it hurt the whole group).
They do have clients that are soley re-record and overflow. But, they also have full service accounts that are not re-record. The sound quality on both is superb, only a slight difference on re-record, but not enough to complain about.
Their pay is fair and if you are as good as an MT as everyone claims to be, you can make really good money with them. The faster you type and more accurate you are the more you make, plain and simple. If you know your terminology and don't have to waste time looking up things, no reason to not meet and exceed your required line counts and get that incentive. Also, have heard that they are now paying extra incentive for 2nd and 3rd shift to get people to work those shifts - not something that used to happen.
Overall, I would suggest this company to anyone that is a quality MT, if you don't want to work hard, don't waste your time because that is how you make money in this field. I'm not a cheerleader for the company and there may be other companies out there that are better, but to each his/her own. No company is a perfect fit for every MT, this just happens to be mine for the time being. You have nothing at all to lose by applying and trying them out for awhile other than a learning experience for yourself. Who knows, they might be a perfect match for your needs.
Just the truth
Like I've said, I've never posted here before but everyone reaches a breaking point. I didn't mind lying low and minding my own business for all those years because I had 3 accounts to work on so rarely ran out of work. 2 were their worst accounts but I've never worked for any other company at home, only in hospitals. I am just so disillusioned that they would offer us a quality incentive after complaining how bad the quality was and that they were losing accounts and then for those of us that have always done good work, the money never came. And the fact that they just ignored my messages not once but 3 times is so unprofessional. I am totally ashamed that the VPs would stoop so low. I probably would have accepted an excuse if they would have replied and been upfront about the incentive thing falling through but they didn't do that. Its just too much to swallow and it makes me sad to think people would treat employees that way. They are going through so many people so quickly that soon no one will want to work there. Its a shame because I really liked 2 people that you had to deal with on a daily basis and they were always nice. Unfortunately they are not in a position to make changes that desperately need to be made.
To tell you the truth,
I really don't care whether MQ finds out I am posting comments or not. What are they going to do? Fire me before I can quit? Blackball me so I can't get another MT job anywhere?
Also, I sincerely doubt that with the reduced staff MQ has, they have enough people to sit around and monitor/read our postings here.
some truth--but...
I agree with your point that people are car pooling, etc., which contributes to the lay offs. Foreign cars being better than American made, sorry, that I don't agree with..but we are all entitled to our own opinion and I respect yours as well. Maybe you had a bad experience with an American made car to give you this opinion. Don't give up. There are good American made cars out there as well. Just, think about this, when you go and buy a used car, and I commend you for doing that...I think it is smart, just think about buying an American made car. I think we need to support our own and maybe if we do things will be better for our children and their children!! We can't change the world in a day as it took much longer to get us to the state we are in, but if everyone made a conscious effort to do just 1 thing everyday to support our economy by buying USA or even making an effort to let your hospital know how you feel about them offshoring when your American earned $ are what is supporting them, if everyone would do just one thing a day, that would be just 1 less thing to support the off-shore community, and 1 less thing per each person in the entire United states adds up to billions of less things done for off-shoring. Now that will make a difference, and just think if each person would do just 2 things each day, etc.....It can be done!! Just make some noise. That is what these companies whether it be medical transcription, car dealers, or whatever, do not want!!
You want me to not tell the truth? Why?
I made 38K as a base with added $$ over a certain number of hires a month. I was offered more by another major MTSO, but I decided to get out of recruiting altogether for reasons cited in my other post, and declined the offer.
A recruiter I know personally was paid much, much more than I was and I have no reason to believe she'd lie to me. She made a great deal with the company. Sometimes it's about who you know, or your reputation in the business. They want you bad enough, they'll pay.
You can't equate what production pays versus working a deal with senior management for a salaried position. There are QA managers and MT supervisors out there making $30K, and there are those out there making $50-60K and probably more. (I was offered 50K to supervise, but you couldn't pay me enough to assume that particular nightmare.) Bottom line is that it's all about the deal.
Bottom line: Just because you don't believe it, or haven't seen it personally, doesn't mean it isn't so.
tell them the truth and see what they say!
nm
Ain't that the truth
Awhile ago they were having some big brujaja and taking up huge amounts of space on this forum, pushing everything else out. We asked the mod to give them their own board, and she did. Thanks...
Spheris is an okay company. I have nothing bad to say about them. I left for personal reasons. Never tried the #1 squid, but I had worked for a number of companies they ate up.
Just tell them the truth (sm)
Tell them your kids come first and you have other commitments than your job. If they want mandatory OT, if you are willing to do OT, tell them it has to be at your convenience or you will be unable to fulfill the requirement. If they are in that desperate need for OT they will take it when they can get it and when it's convenient for you. If you don't want to do it tell them you aren't doing it you have other commitments that came before the OT was instituted and you can't just get rid of those responsibilities. they will deal with it, they need you.
Boy, that's the truth!
It seems that all companies are offering 7 cents per line even if you have 10+ years' experience or more...........
Boy, is that the truth!!
I have gone through this in the years, also, and it is crap to say the least, the very least!! 
See? They tell the truth.
nm
Boy is that not the truth...
I get a daily update on what is going on with the account and my leader askes us to work on such and such and we do. I however work earlier than I get that report and later in the afternoon and evening, so I get to make a choice about what I get done that day based on what is required. If we need work on OPs I concentrate on Ops for about half my shift adn then I might go do some H&PS and then work on a few discharge summaries. Always keeping my eye on the backlog. It is really, really, really great that I get to choose. That way I am not stuck on having to do op reports day in and day out and day in...well you get the picture. I get to have a cross section of reports and I really x3 like that. Now I am certainly not going to site on HPs or whatever if were are several days behind in op reports. I guess I just like that I can make that decision.
The Truth...
It has been my experience with Focus that they are very good to work for as an MT. They offered me a position on the SWAT team which I declined due to the fact that the hourly rate would be about a 50% pay cut from my MT pay. They came back later with a per line paid QA position which I accepted. I have been doing that for some time now, however on Thursday they called me out of the blue and let me know they were eliminating US based QA/QC on the platform I was working on. To add insult to they offered me a position with a 1 cent pay cut and a change from M-F first shift to Sun-Thurs 2nd or 3rd shift. I honestly feel that this job offer was more or less a way to eliminate my ability to recieve unemployment. Now I get to wait at least a week to get setup and trained for the new platform.
Again, not the truth sm
I have been there a year. When have I run out of work? Holidays. July 4th was okay, but nothing on Labor Day much. The only other time was for about 3 hours late in July. Other than that, I have never run out. I don't wait for anything to load, my Q is always full.
Part of what you are hearing is the pickiness of others. Many MTs at TT are cherry pickers of sorts. They refuse a secondary account. They refuse work types (although I do too) and worst of all, they refuse to do certain doctors. They are not telling the whole truth.
As for over hiring, that is not really true either. IF they do, it is not deliberate. If a hospital says we have X amount of lines per month at our previous company, then TT hires based on those numbers. If the previous service was padding lines or didn't report accurately for whatever reason, then yes, TT over hired, but through no fault of their own. They try to run initial numbers of MTs high with new accounts because of attrition.
ALL companies have this problem: Hire 20 MTs. 5 stick to the job, their schedule and their commitment to you. 5 flake from day one. 10 won't show up regularly and when they do, they don't meet their commitment. Given that a company hires based on a certain number of lines generated, hires to their minimum requirements (say 1200 lines per MT per day)...the bad habits of the majority of MTs leaves them high and dry. Either you work your existing MTs harder or you hire more. Of course, when a flake pulls her head out of her rear and starts to try to meet her commitment, there isn't going to be the sort or amount of work she wants to do.
This is why I defend TT because I work there, because I am still ecstatically happy after a year, because I have never had a problem and I am glad I didn't listen to all the dissenters. TT is not my only job and I don't keep a second because I don't have work anytime I want it. I work my second job because I love it and they love having me on the team. I am part of management at my PT job and I see both sides of this equation.
Of my dozen or so MTs, I have 1 whose work is stellar and she won't show up. I have one who is not quite the MT she thinks she is, but she is good enough and she shows up every day. I have one who is a very hard worker, but whose work is sub par. The rest are fair to passing quality wise and work most of their shifts. That one really good quality MT is 10% of my team. The hard workers are 20% of my team and the other 70% is so-so. I am not the only team manager putting up with this.
I am telling you people to grow up. Act like a professional, live up to your commitments and do your job. Furthermore, take a page from Amanda's book, the MT with the timer on the main board last week, and sit down and work! You'll find that this business is not going down the toilet. It is merely that most MTs prefer to witch, moan and complain while they do the swirly dance.
We know the truth
The truth is you work for TTD. Admitting you have a problem is the first step. Go ahead, take the first step. We are here for ya! 
They just don't like the truth. nm
OP when she hears the truth.
that is the TRUTH
those two can make a person nuts...i think they are both bipolar and forgot to take their meds....
Whether you want to believe it or not, just truth
This person has a family to support. She quit a job because they asked if she wanted the 3 days off they offered for a death in the family. That is the way businesses run whether you want to believe or not. Now she is having to think about unemployment when she had a job where she had been for 3 years. I said I sucked it up when my vacation time was taken away. Probably working from home is even worse than working inhouse. When working inhouse my mother was dying in another state. I had to find someone to come in and relieve me of my job so I could spend the last day of my mother's life with her - I was the only 1 working in my office at that time. Do not preach to me. I have been there before. Honesty sometimes is hard to deal with.
That is the truth! Maybe they should sm
all apply at the Q, work for slave wages and hate everybody! Sounds like a great mix huh?
Truth
Is it cyberbullying when the CEO of a company signs a post that way? Not guessing who it is, they signed it for crying out loud.
Okay, here's the truth
So I inquired about this and learned exactly ONE person moved from QA back to doing MT. That's hardly a trend. And it's hardly the downsizing of the QA department that it was made out to be.
Like I said, take these posts with a grain of salt. This proved to be another rumor-monger with half-truths trying to cause a panic.
Just be honest and tell the truth.
If the service is one of integrity, they'll appreciate your honesty.
Diskriter Truth
Oh such a lady like response, Gee, I'd really want you on my team! People are entitled to offer their opinions and experiences with various companies, and if you are unhappy with the comments, then the professional attitutde to take is one the other very professional poster did with her response, and I agree with him/her in what she said. As far as names, we are not allowed to post names of people on these boards, but I guess you did not understand that part. I wonder what type of MT you are! Typing all in caps, why yell at someone for an opinion about a company that somene obviously has had a bad experience with, and I would not post information that was untrue, I would suggest you read the archives about Diskriter! It's people like you that give medical transcriptionists a bad name that use such language! We are professionals here, and using such language is uncalled for. One would have thought you could has posted something much more professional and much more articulate. Shame on you!
She's telling the truth about this one. It is
terrible, no work, system is out of order a few times a day, and they just hire more and more people when the accounts have no work on them.
If they told the truth...
nobody would go near them.
Well, they are not telling the truth! sm
I was offered an incentive package to stay with them and that was on eScription! I turned it down and left anyway. Prefer working for Americans!
truth in the matter
I know people who still work with Transhealth and they are just sticking with it until something better comes. They don't feel appreciated. When I worked with them, the mgmt team needed to practice their professional skills. Everyone has their right to post their opinion and that is what it is, an opinion like anyone else who posts positive/negative comments about the company or any other company. It is up to the person to make the best decision and all we can provide is our opinions regarding the matter.
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