Nothing will ever change as far as quality at OSi. Beth does not

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I had a horrible experience with this company.  I applied in for part time IC work in February but it was not until April that I rec'd my first very unprofessional email, but I had read nothing bad about the Co, so I came on board.  The first weekend I typed non stop too much work not enough typists.  She was so happy with me that she moved me from .07 cpl to .08 cpl, but nonetheless, the account ended up dropping us for the most part, meaning there was no work.  For nearly 2 weeks there was little or no work.  I had to take another company.  All of the sudden she had tons of work and demanded I do full time.  I responded I could not as I had to take another company, she told me I had to commit to part time hours for her, which I did, but there was no work during this time.  In the middle of all this was my 1 paycheck per month which is supposed to be mailed on the 10^th from TX, I did not receive it until the 19^th with a postmark of may 13^th!  I rec’d countless phone calls and emails most of the email were junk emails and not concerning work.  In June she said that the 20 hours I worked for her that had no work was not enough I had to type 5000 lines a month, shouldn’t be a problem, but there was not work when I could type.  As I do have another account.  In June she sent out an email stating that she was changing pay from .08cpl to a sliding scale, the scale starting at 3000 lines.  I emailed her stated that I did not agree with it, but she was the boss :’) and I would make it work.  I asked her what if I type below 3000 lines, as when I am scheduled to type for her there is NO WORK.  She sent me a nasty email about her being the boss and making the decisions and it didn’t matter if I agreed… anyone typing under 3000 lines in a month was not worth her time.  I emailed her again, now I was upset stating I was joking, hence the :’) and that she still did not answer my question about typing under 3000 lines.  She sent me an email stating that she has tried to help me answer the question and she is done talking about this.  I did not respond.  The next day on my lunch break from my other account I logged on to Beth’s knowing I had to work extra hours to try to get my 3000 lines, when I logged off of her to go back to my other job she sent me yet another nasty email saying:  There is work, example you just logged off there is work.  I responded Example?  I am on my lunch from my other job and typing for you to try to make my 3000 lines.  She responded and said she has had it with my attitude, as of July 1^st you will be no longer needed.  I responded are you kidding me you are firing me because I was typing for you on my break?

On July 5^th I emailed her and said I will uninstall the program and what else is needed.  She asked why?  I said you fired me.  She asked for the email firing me, I sent it to her.  She responded back to me that she wanted me to continue working.  Against, my better judgment, I continued with her.  July 14^th I rec’d my check, it was 27 +/- off.  I sent an email stating My check today was short 27 dollars, please remit payment immediately.  She sent me an email stating that I am not to demand money from her that is not how it works and I need some employee/employer skills.  I responded that I was not her employee, I run a business as an IC and that the statement “please remit payment immediately” is per NYS statute, payment has to be requested immediately and that I meant no disrespect by it; however, I did not appreciate her telling me my attitude would determine if I was paid or not.  She responded back that again I was fired.  Only this time she said that TX law says she can fire an employee after 3 counsels of work or attitude and she felt this was my 3^rd.  She went on again to say how my QA was awful for the headings and dates and she was continually it.  I requested she be more specific and asked why didn’t she send me QA reports so I could correct it, she said that she “didn’t have the time”  I responded again she was confused as I was NOT her employee, she did not need a reason to fire me.

All in all even if we consider Beth as being right that my “heading skills and dates” are awful, what kind of a company keeps a typist working for them if the typist is horrible.  What does that say about the company AND what kind of a company doesn’t QA their employees or ICs and let them know in order to make them better MTs.  This company is very disorganized extremely disrespectful of its employees, IC.  I have emailed others who have had terrible experiences as well.

I would suggest run the other way, otherwise DO NOT have any personal emails with her in asking questions, be prepared for many phone calls, tons of junk mail and no feedback.

This had nothing to do with quality or job performance...it was simply a way to move out those QAs hired at a rate they currently no longer want to pay and fill those slots with those who will work for a wage that is barely livable, forgetting that they ultimately will get what they pay for..  This is happening a lot these days and I believe it will come back to haunt them, but for now it seems to me that is what is happening. 

It was a great benefit for me being an IC because I would work and get big paychecks and being a single mom, I would get the child credits and the earned income tax credits, and I would actually get money back, quite a bit.

But now that that is not going to happen anymore, I want some PTO and all those nice benefits!!!  Im just ready for a change...

Which companies actually hire employees and offer PTO, etc.?

:-)

I've been in the business 20 years too.  I worked for Transcend for 4 years and my honeymoon period with them lasted about 7 months.  Once the honeymoon was over, it was one of the worst job experiences I have ever had. 

x

WAY WAY MORE IMPORTANT.  Yes we have to be able to type (I hate the use of that word).  We must be able to transcribe the dictation.  BUT, we must also know WHAT we are transcribing and if we are using the correct terms and what those terms mean (again so we can make sure that we are putting out accurate work).  Yes, we have reference books (or we better at least).  However, some things just have to be committed (? sp - it is late )  to memory.  People like you bring the industry down.... unfortunately without realizing it.  I really do wish you the best, but please give some thought into not bashing the company for a harsh test and give more thought into spending the time actually learning medical terminology.  Also remember, there is the Word Board here for questions!!