Not true at all. Got back to me, and I am
Posted By: MT4me on 2008-09-18
In Reply to: The company - none
very pleased and grateful.
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true about the people being rude, not to mention, don't call you back. nm
,,
Not true anymore. That changed this past week when they decided that to go back to having PT MT'
I talked to my Coordinator who told me that during their meetings this past week at the office, it was decided that some PT positions were necessary.
The decision for FT only was officially made in September but they have decided to go back to having some PT MT's fo fill the needs of some accounts. There will be definite standards to be met, including must have one weekend shift and must do a minimum of 2500 lines a week, but there will be some PT MT's hired when needed. She did say that the number of positions would be limited, trying to fill accounts with FT MT's first.
This came directly from one of the Coordinators who was in the meetings last week.
Glad that's true for you for 8 years. Not true for many. I love the company, but I do run out of
as do many others. Wish I were as fortunate as you.
I worked in QA for Transcending back in 2000-2001. They were paying hourly back then. SM
The accounts weren't too horribly bad. The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production. When I first started, the quota was something like 30 reports a day. We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest. Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day. Then, they started counting lines. Which was fine because they were still paying hourly.
Next, there was an MT who used VR software because she was blind - yes blind. Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense. Then, we are told only check the blanks. I wasn't comfortable with that and I continued to completely proof every word. Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota. I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on. When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards. Next thing you know, rumors abounded about changing the QA staff to being paid on production. So I left.
There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production. I also am not comfortable with the job of QA being thought of as a blank filler. There is much more to the QA profession than just simply filling in blanks.
I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there. Maybe there was a enough protest that they didn't change from hourly.
Good luck to you!
Phoenix Medcom- Another apply a few months back, ask to take a test and never heard back??
I applied a month or two ago, received an email from someone asking if I would take a test and said she was getting ready to go on vacation for a week, so I hurried and immediately and told her I'd love to take the test. I never heard back. I waiting thinking she went on vacation and would contact me when she got back to do the test but nothing...very strange..Just wondered if this happened to anyone else.
Not necessarily true. That is not a true test of skill.
Do you know how many people get others to take tests for them? It happens and it happens more often than you might think. The only skill that shows anyway is that you can do it.
We are actually more than a transcriptionist. We are specialists in our field and we are supposed to know some things regarding anatomy and physiology as a working base. That's how we can judge if a physician dictates something in accurately and many do because they can't pronounce or just are not thinking. That's why our skills of basic knowledge come into play and that means basic knowledge of body parts. If our job was just to sit there and type without thinking about what we are transcribing, then all patients are in trouble and this is just based on what I see as a QA person.
It's more than just knowing how to transcribe and some of the companies have discovered how to know what your basic knowledge is based on what you have picked up with your experience by utilizing your references etc. Hopefully that utilization of your references has taught you something that does stick in your head.
Beliefs like yours are just so far off base. You have to know what you are doing. It's not just about being able to listen and type. Base knowledge is a very important thing and the services have to find a way to know that knowledge base that is there in your head.
Has everyone heard back from Keystrokes yet regarding the email we received a while back?
Just wandering why I haven't heard any response yet.
I sent them an email back in August and never heard back sm
Is this company on Long Island? I checked out their website and even tried calling once. Were you successful in contacting them? All i know is that the company is owned by some doctors.
Hopefully, you will hear back. Unfortunately, I immediately heard back from MD-IT
but somehow with over 16 years of experience, I blew the test. I was soooo disappoionted and yet pretty stunned. I am by no means perfect but I haven't flunked a test in years. I expected it in my early years but not this far down the road. I was so confident and they will not tell you which part you did not pass and why so it really just blew my mind. I must have been in shock for like two hours after I got the email. Oh well, someone will want me....hopefully. I was thinking about OSi but I don't think I could take another rejection if I never heard back.
I had the same thing happen, went back to MQ, went back to KS and could not be sm
happier. I am on a different account then the first time and it is as if it is a different company. I have a great lead who leaves us alone most of the time but is there when I need her. It showed me that you can have a different experience within the same company.
I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time. I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.
Not all change is bad. This is one company that has changed for the better.
I was reading about the back up help. I would like also to have some back up work.
 I am not getting anywhere near 12,000 lines this go around. My goal is 12,000 lines each pay period.
This may be true... and that is philisophically true, but
and pay bills while being screwed? This is what I think the OP is scared of... I certainly agree and honestly think it is unfair to put people in this precarious position... on one hand be grateful you still have your job, or a job, and on the other, immediately there will possibly be a cut in pay, for which you may have to give up your home, or medicine or reduce your budget for food. I don't know if I am the only one, but I think the OP still has a good head on her shoulders and that may be the problem...at least for employers out there who are switching to VR.. and their employees
Back away from the hoops!! Back away!
I worked for them about 6 months - same mess to get hired - FBI check is right! It was unreal. I was so excited, though - they promised me the moon, and I really thought I had found my new home after centuries with that other company who shall not be named. What a disappointment, to say the least. All around horrible experience, and I would NEVER recommend them. Certainly they were not worth the hoops at all. Total waste of effort.
It is True
When really negative things are posted the company can request that they be removed from this site and it will be done for them. Take it from someone formerly on the inside. :-) I know.
Not True!
If you are working for CorT then you were invited to the meeting that we had today at 1:00 EST. They told us everything upfront and were completely honest. Focus chose not to have anyone representing them on the call. CorT is not being properly paid for the work that we have done and they are paying us themselves. I'm tired of hearing everyone badmouth this company, especially those that do not or have never worked for them. They are absolutely wonderful. They give every newbie a chance to earn while learning and our newbies are doing spectacular work...I know because I QA for CorT. If you choose to leave the company that is your decision, but they are going above and beyond the call of duty for those of us that work for them and the management is awesome. I plan to stay with them because they have been totally upfront and honest with us. Unlike some companies that I have worked for who never let us know anything until it was too late.
that's not true...sm
I post positive about MQ all the time, but I'm not a recruiter, or even management. I'm just a lowly MT like the rest of ya! So, nope, your theory is wrong! 
That's not always true
Some people won't be able to edit as fast as they type. The CEO said that himself in a conference call when he said that high producers in typing WILL NOT be able to produce as much in editing as those who don't do as well in typing. If a person is typing 350-400 lines per hour now they're taking a pay cut. In all the con calls they've had I haven't heard of anyone being able to produce 600 lines per hour in full editing. If you're mediocre in typing you should be able to increase your overall line production per pay period, but even then unless you're able to increase your overal production by 40%, you're taking a pay cut.
You are so right - everything you said is true!
Communication is nonexistent! They do not respond to questions nor listen to what you tell them. Many cons with this company. I'd say stay away!
That's very true.
If you don't normally type a high volume per hour, you will definitely increase your production in editing. If you type 400 lines or more per hour, there is no way that you can edit 750 or 800 lines per hour, yet you will still receive the decreased rate for editing. For some people who have been on the accounts for years all they had to do was pull in their self-made templates with the jumps programmed in and fill in the information. With editing, some reports need to be corrected almost entirely or at the very least have full paragraphs that need to be corrected or moved. The people making 2800 lines per day on editing are only doing minimum editing, which makes for an extremely sloppy report. Ask some on the Forum about their QA scores in editing. In a recent conference call people got low QA scores even though they followed all the instructions given to them about not changing certain things in the report that they had been correcting before. They were told they were over-editing. So when they stopped doing that their production went up, but then they got low QA scores. Something has to change. That means that either QA is going to change and allow sloppiness in the reports or people are going to have to start editing more closely to make sure that these errors are corrected. That means closer inspection and more editing time.
What is she saying that is not true?
c
Not true if they are an SE.
.
Not true......
I calculated my line count for a week, use normals all the time and got paid for everything.
It is true?
When is the takeover supposed to take place? Are the hospitals currently at Heartland staying with Spheris?
Not so true
I am not sure where everyone is getting their info from....I work for MDI-FL and never run out of work.
That's definitely not true....sm
There is plenty of work to be done, including some new accounts. I'm getting e-mails asking for overtime commitment not asking people to take off and stop working!
Very true...
So not true
only production and PTO time is accountable towards those 40 hours
__________________________
I'm wondering if you have all worked on the new platform?
When you fill in a timesheet, you write in your "down" time, your productive time, etc. If you are reviewing QA returns, DOCUMENT IT, you're paid for it.
Why not wait and see how the new plan (which is not really new for some of us it seems) works out? As I've said, I've watched this company for 30 years and this is a GOOD move.
That is not true. Many use 37.5, I have seen as low as 32
And insurance companies let the employer define "full time" so it is not for insurance purposes.
SO TRUE!
scary!
Very true. I am.
x
thats true sm
they dont bother you as long as you work your schedule. always work to do also. each time you run out, you let them know and they set you up right away with another account; just gotta learn each hospital's specs.
thats true too dr
and with that said, i also have been looking elsewhere. dang, for a while, i thought it was just me
now - I'm not sure if this is definitely true or not - sm
but I believe the current issue of For The Record does state that TRS does do some offshoring. I haven't read the article, just heard about it in our department today. cover of magazine showed tropical picture so we jumped to the article. Have to finish reading it though.
Heard the QA is good.
That is very true
I base my gross line count on Courier New, 12 pt. with 1 margins. My client can have any font, size, etc., but my fee is based on the above. I also include printing and pick up and delivery of tapes/transcription (and have for 10 years but that may change soon as I believe I may have sold the OM on going digital).
true
you are right, BUT there are some companies that offer benefits to their PT employees :)
This is very true. Also this is why (sm)
there are a lot of A MTs that are coming to GIMT. I do not blame them at all. The bell definitely tolled for me. Very bad company!!
Not true..sm
I have been there for 3 years and I like there. I have never been lied to about incentives, etc. I have gotten plenty of them over my time there. I don't agree with the offshoring of work, I'll admit, but it has never caused me a lack of work available to me. I say go with them! There are not many companies out there that have mentor programs for newbies and you will certainly benefit from it. I have seen the posts on here regarding some of the people employed there. I have never had a problem with any of the people mentioned...haven't even had any contact with them other than an the emails regarding account specifics. Pay is on time, incentives offered often, and have no complaints with any of the people I interact with there. Good luck on your job search!
Very true
Yep. I was in a situation recently that was soooo demeaning. I KNOW that I am NOT an idiot but these companies sure go the extra mile to make you feel that you certainly are.
This is true. (NM)
x
that's so true!
And the worst part is, I've found that when I try to use a pen to write something manually, I'm like a 1st-grader just learning how to write!! I try to go too fast and my writing gets really atrocious! We're just so spoiled to computers, shortcuts, etc.!
Sad but true ...
I hate to agree but must. Hospitals neither have the time, money or investiture in keeping their physicians in line when all the focus is on the bottom line. We have not only outsourced but we have changed the face of treating physicians practicing in our country by allowing so many ESL physicians to treat our citizens. They have no investiture in our healthcare system for heaven sake. They are sending money to Fidelity or Waterhouse and getting the h.... out of here when they can retire. We have limited funding for young Americans to attend college and so exactly who can afford to foot the bill for med school and when they get out do they want to be indentured servants of insurance companies who dictate all. In greed and stupidity we are sinking to the third world and once the slide starts the momentum grows and grows .. faster and faster. We don't train medical people, we don't support farmers thus we can't feed ourselves, we purchase oil primarily from the mideast because of agreements that make a select few very rich, and we close our eyes and ears to what is happening until an election year.
Pretty soon the Give us your poor and huddled masses will not be about those who want to come to America to follow the dream .. it will be about us here already who wonder what the hell went wrong!
sometimes true for some
s
It IS true!
I personally experienced this last September. If you would look back in the archives, you will see the discussion that unfolded on this board. I have been reading this board for more than a year and the very same statements have been posted over and over again.
I was offered a position and had forms emailed to me. I completed the forms, faxed them back and got an email confirming receipt of the docs. I did not hear anything else for weeks. I had to followup by sending an email to the recruiter and the person who emailed me the forms. I STILL did not hear anything for another few days.
YOU HAVE A LOT OF NERVE coming here to say that people are lying when they say this.
How can you speak for everyone in your office? How do you KNOW what they did and did NOT do? You probably don't even work in the office at all.
Yes, it's true.
Yeah, right.
It is true.
Is this true?
Where can I view the article on this as it is very upsetting? Thanks!
Also, if this is true...
why not get up a petition, or signatures, and go to the government site. Someone posted a while back about possibly being able to get help from the gov as 'displaced' workers, or losing your jobs to overseas.
if they tell you you do not qaulity, I would see a lawyer, and do this in groups...the more people the better...
remember, there is strength in numbers...
be proactive, and do something
So true!!
The absolute worst company!!
It's true
They are starting to off shore. And the reason you have heard bad things recently is because it's going downhill. I'm not trying to bash them...I work for them. No communication, not told things in advance, work has been scarce, then find out after training for editing the reason why. Jobs have been going to VR and we didn't even KNOW. Didn't know once we were trained for editing we were immediately editors and not MLSs. I know you can't trust everything you read, but I'm telling you the truth. Been working for them over a year and still am not up to FT. Alway some reason you can't get to your lines, beyond your control. We have a forum and believe me...very, very unhappy employees right now. One got canned via e-mail, not even a phone call, for expressing her opinions about things on the forum that were only the truth. I'm very disappointed and broke. Made over $35,000 at my previous job, took a job with Transcend to work at home again with everything and anything promised...didn't even make $10,000 last year. I'm looking at the moment for some place else...since you can't believe everything you read, I am probably going to go back out into the working world where you get paid by the hour and not production. Anyway, to confirm, yes they are starting to offshore work. They say it's just a trial, but I don't believe it and neither do most of us. Hope this helps.
Because what nm said is true!
nm
True. LOL!!
nm
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