Not true. I worked at Transcend for years and things have
Posted By: really changed. on 2005-08-28
In Reply to: Have you ever thought about....sm - Kathy
For years people at Transcend were very friendly and the only time things got really heated on the forum were over personal opinion posts like politics and stuff. Not any more. More and more people are to the point of not knowing what to do with this company anymore. People who have been there years and years have quit or are quitting, and I think most of the peers that are happy are relatively new and haven't seen the downward spiral. A friend of mine quit a while ago and said she got a letter about a month after she quit asking her to sign a release saying she wouldn't take Transcend to court or be party to any claims relating to her employment with Transcend. If things were that hunky dory they wouldn't be so scared that they need to ask people to sign waivers when they leave.
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True, but if you worked in an office you could still do all those things
and get paid a decent hourly wage for 8 hours ;) See? I am shocked by many recent posts of MTs stating they type 150 or 175 lph, and at what, 8 or 9 cpl? That's like $12-16 an hour when years ago many of us made $25-30 an hour on average. I am fortunate to still be paid that well but I know it's not the norm. I just don't understand when or why this became acceptable, and just because you can work at home??? and/or can you actually live on those wages in some states???
Been a few years since I worked there so things
may be different now. But, I had to rerecord, account was 85% Indian, can't remember pay, but it certainly wasn't enough to compensate for having the combination above. The office was also calling me up to 6 times a day, not necessarily for anything work related either. They seemed to be so disorganized that they had to call several times a day to ask questions instead of just asking everything at once. I didn't think their system was that user friendly either. I only lasted a couple of months.
True. Most have less issues than the Q, though. I worked there 10 years before switching.
Webmedx definitely beats them. You can trust management at any of these larger places anymore.
Glad that's true for you for 8 years. Not true for many. I love the company, but I do run out of
as do many others. Wish I were as fortunate as you.
Not true. Good things have been said. sm
Actually only one person said anything negative and that was that they didn't pay, but others who have and are working for them countered that and said they do indeed pay.
I started with them last week and am happy so far. Haven't worked a full pay period so can't say for sure on the pay/don't pay issue.
They have an office in Texas and an office in India. If you don't like/want to work for a company that works with India also then it isn't for you, otherwise it has been good for me so far. The account I am on is pretty easy and I am being very productive. It is editing and transcription, from what I've seen about 1/3 standard transcription and 2/3 editing VR files.
Hope this helps.
Just somebody stirring things up. Not true.
I worked for a temp agency for 3 years..LOVED it. Just worked. No counts, no hassels, GREAT pay..
No benefits at the time. I even learned pathology while temping (8 months on that assigment). I loved the variety, the ability to say I'm not available such and such time. I'd do it again in a heartbeat if I didn't need benefits.
We get a lot of things throughout the year at Transcend.
I love my ROM, and my TL. Like I said above, it's not for everyone. There are many good companies out there. Good luck!
I worked on site for many years. I've been doing this for 10 years... sm
I've worked on site, at home, for small MTSOs, for nationals, for hospitals. I've been paid per line, per minute, and per hour. I've been an MT and a QA. I have ALWAYS worked weekends and ALWAYS worked nights for the shift differential because MTs can't survive on 6 or 7 cents a line. At least I can't and I type 105 wpm.
I've BEEN dedicated from day 1, sister, so you are barking up the wrong tree.
Thanks but all it brought up was things from 4-5 years ago.
How do I find some current things? It'd be nice to think that over time, something, anything has changed to a positive way, but I'd be lying if what was going on even that long ago doesn't give me pause for thought. I want to think that a few years ago people weren't getting paid on time but I could be wrong on which company I am remembering.
Various things have happened over the years
But I was an employee then, not an independent. You could go ahead and go, probably would not have a job when you returned or you could work and accept the terms. I planned ahead of time 1 year to take some time off to attend Thanksgiving dinner/stay out of town, boss said ok and when it came down to time she had forgotten, I would not have been paid and she said oh I guess you want your cake and eat it too. A couple of days later I came into her office, told her I had been to bingo, won the $300 prize that night, taking off and yes, I guess I could have my cake and eat it too. That was a big lie but she did not know. My father said to get things down in writing from then on. Being as you need the job, that is what you had to do but others fall into this same spot I am sure.
I'm happy for you that things worked out.
My girlfriend was an MT with them for 8 years and quit for health reasons. She became good friends with one of the HR personell and this is what she was told. Why in the world go through so much background checks, physical examinations, etc? It doesn't make sense. Do they do that for offshore MTs? BTW - my girlfriend is NOT a liar!!
I worked for them for a year. Things seems to (sm)
be fine until I found out they lied about my pay. They claimed I would get 8, but they only gave me 7. Also, they had me on the only good account they had where I could get 300 lph. When they saw I got that consistently, they put me on a lousy account where I was lucky to get 120 lph. I asked and asked about that to no avail. I would say stay away.
That might have worked when co was still Edix, things are different
z
I'm glad they worked things out for you (sm)
I've been with them nearly 2 years now and they have been more than fair and flexible with me. Good Luck to you!
You're welcome. As I said, this was 5 years ago or so. Things could have changed. sm
I would just be careful. They used to have a woman in the office named Crystal. I would call and tell her I had run out of work, and she would just laugh and tell me to take the day off! How nice ... except that I needed the money. In all fairness, though, I am sure they could not have stayed in business and kept employees if they kept on that way. I read awhile back that if you pay $20 each check or something like that that they will Fed Ex your check to you, so maybe they are trying, although I don't think you should have to pay for it.
Good luck in finding something. I know what it is like to be the sole source of income. 
I cannot say enough good things about Keystroke, not just one month but years
I remember when they were having growing pains and I was with another company and saw them on this board. Lee even got on to defend her company. At least she cared and nothing but good things have happened to this company. She still cares. Recently complaints were of running out of work and needing secondaries, and high insurance. She contacted all MTs and has been working on and from what I understand is correcting all that. She is a hands on owner and appears to deeply care for the Transcriptionist even though she cannot see our faces.
All of my posting is from hands on experiences and if for 2 years I can say this is where I want to retire after all the other companies I have had to go through, I am only trying to help and not post pie in the sky hoopla to rope anyone in. This is a down to earth, straight shooting company that I am sure is in it for profit but deeply cares for the transcriptionists who work for her and not make that profit while we eat 69 cent pot pies because our pay checks are so crummy. it takes time even for a good transcriptionists to get familiar with a new account but if the dictation is fairly distributed (I mean first in, first out, unless other arrangements are made between you and the company) then there is hope and a chance to make a living. I don't think it is fair to complete with your team leaders for dictation because they will always win and you will be left with what they do not want as they have dictation goals too with some nationals along with supposedly helping you. That is my 2 cents.
If you made a graph of all the things taken away by Edix/Speris in the last 5 years.....
You would be shocked, although it has been 6 years since it started.....
first charging for errors, about 6 years ago (they stopped that), then insurance changed for the worst, regrading hospitals to their advantage so you would make at least 200. to 300 less a pay period, the list is long, long, long. I can go back 6 years up to 2 years ago when I finally left.
Sad, but true. Definitely disappointed in Transcend. n/m
nm
Transcend offshoring is true.
Transcend is offshoring to India. They called it just a test.
RE: Transcend offshoring is true.
Transcend is not outsourcing any work to anyone at this time. The individual who stated this ought to get their information correct before they state it as fact.
So it's true that Transcend is going to offshore.
Otherwise she would have denied it, right?
That may be true for some but I have been at MQ 6 years sm
doing radiology and always had work.
Don't think it's true, but in years of using it, there ARE
s
I worked for them and what you say was just not true.
My ROM was very unresponsive, no matter what I requested, and whenI requested a different account, even just to do 5 reports a day for something other than oncology, and she would not let me move, and I was not asking to move to an easy account. I am a very good Transcriptionist and was told by QA that my work was excellent. When I resigned, the only thing that EK said was that I could not come back if I did not give 2 weeks notice. Well, who would want to go back to work for that kind of treatment. It was terrible and they are definitely not accommodating.
It is true. I have worked for both. Someone just
posted what the insurance cost for a single and Axolotl is cheaper. Also Axolotl pays better per line than WMX, plus extras. Made $400 more/month at Axolotl over what I was making at WMX.
Not true. Transcend tried to buy Keystrokes last year. sm
Keystrokes owners turned them down as they are not interested in selling and they are against offshore transcription. They are getting as big as Transcend, maybe even bigger, and they treat their employees a heck of a lot better!
Where do you get these rumors from? Not from anyone who knows.
Yes it is true and if you were there 2 years ago as you claim
as well as the "not so flattering" picture of her that was in the company email newsletter at around the same time. Nice try though.
I say that because it is true. I've been doing this for 20 years, sm
but 2 kids through college and yes I made more 10 years ago than I do now. If I don't feel like I'm being compensated I move on.
I've been there for years, work on the DSG1 side of things, pay on time, direct deposit, more
feedback lately. I have always found the staff and MTs helpful and friendly. Work does fluctuate, but if you have a few accounts, should keep you busy, also sound quality can be an issue but mostly okay.
Even after years of doing this, it's NOT true for the majority of MTs these days. Look at how man
s
Not true - been doing clinic work for 8 years
and while yes, there are things such as px and other things you can make macros for, my docs say a lot of different things based on who the dictation is going to and what the problem is, also personal things pertaining to that patient. I have found OP notes have more of the same things in them than clinic notes and can make you more money.
Very true. I've also found 20-30 years in SM
makes a person resistant to any kind of advancement in technology. I've seen MTs of 20+ years who don't even use an Expander because they don't want to learn anything new. Then they complain that they can't make any money.
With MQ for about 10 years after they ate YOG. With Webmedx now. What K posted rings true for me.
I'm not wild about my STM, but that person is a definite step up from the Q. E-mail me if you'd like. Work is plentiful on the acute care, Enterprise side. OT is available frequently. No place is perfect, but they have decent incentives, although the PTO is a little bleak. Best of luck.
This is true..Put it this way. I made $45,000 this year but worked 3 jobs and at least 60
hours a week and sometimes up to 80. I have no desire to do that anymore. I'd be happy with $35,000 working 40 hours a week. What a dream job.
That's not always true. I have been editing a Powerscribe account for 2 years. The work sm
has actually steadily increased due to fewer and fewer radiologists self-editing their own work.
I know of at least 4 other Powerscribe accounts at Keystrokes that are also increasing in volume for the same reason.
I am sorry that the account you were on with Webmedx went to total self-edit. I know that Keystrokes had a few that did that too, just not all of them.
NOT TRUE! I worked every account and all work types and couldn't
nm
I worked for Transcend!
I know nothing about Transcend. I worked for JLG
back when they were supposed to be a really good company and they paid by gross lines. But I was on an account with the CRAPPIEST mushmouth dictators I have ever heard in my life. My account must have been just overflow of the dictators the hospital MTs didn't want to do because every single one of them was bad. I made okay money, but I think with gross lines I should have been able to do so much better - and I could have if the dictators were decent.
Okay, then one time there was no work on what I usually work on so I moved over to ERs. I was in heaven! The dictators were so good and I worked right along and made great money that day and I was thinking YEAH - THIS IS THE WAY TO GO! Except then I got an email telling me not to do the ERs, because they wanted to save them for the people who couldn't do anything else.  Oh - so because I'm a very experienced, GOOD MT I have to get stuck with the crap and you give the newbie/know-nothing MTs the GOOD dictation? Um, I don't think so!
And now I see they pay by the 65 space line instead of by gross lines. Just wouldn't be worth it to me.
I have worked for MQ and Transcend
I cannot recommend either of them. I don't know about Spheris. Good luck. You might make more at a smaller company or hospital. That is what I did.
worked for Transcend
Two years ago, I worked for Transcend. However, at that time, they seemed to be over-hiring, and I kept running out of work! Eventually, I went somewhere else, but left on good terms with them that if they ever needed the help, I'd consider going back. They were actually good to work for, the people are nice, the communication was great. The only thing was I got ALOT of ESL that were extremely hard (have 13 years working as acute care MT). Good Luck!
I worked for Transcend, but unfortunately
They were a good company as far as I could tell. Ditto above, plus they were true to their word and paid better than most I see posted here. I was on Beyond TXT as well. They hooked me right up with my specialty that I'm great at, and they answered all of my questions. Don't know about Sten-Tel.
I really liked Transcend when I worked for them.
it up due to a family emergency. It went very smooth from the time I was contacted by the recruiter, equipment, and training. All was going great! They pay on time. They paid for training. Unfortunately, when I contacted the recruiter after a few weeks had passed, the schedule was not one that I had originally signed on for, so therefore, I couldn't take the position. I highly recommend Transcend! They were wonderful and so understanding! 
I have worked for Transcend for several
months and I think it is okay. My team leader and ROM are both nice. For full time you have to make $900 per pay period. That is not hard to do. I don't know what the benefits are for part time but full time seems pretty good. They also gave a $25 gift card to Walmart for Christmas. That was nice.
Overall, I am happy there. Hope you will be, too.
Since I have worked at Transcend
they've never given a shift differential or weekend differential. You can't cut what doesn't exist.
Transcend has improved in the last two years...
I have stayed throughout, but many people have left and come back. We have better communication, better benefits and more importantly, a better platform. We have a 401-K match, and I received a nice Christmas card with a $25 gift card. No company is perfect and I do know Transcend struggled for a while years back - but I can't complain.
I love Transcend, have been there for years...
started with MDI. The offshore component is mostly on Escription, and has never affected my workload.
Transcend is a good company; they treat me well and I make great money - I could care less if they offshore. Then again, I also have a Samsung TV, a German car and many things made in China!
Since I worked on 2 different VR platforms at Transcend
I find it extremely hard to believe that you are getting handfuls of reports with only 2 or 3-keystroke corrections in the entire report in a day. In all the time I've worked on VR I can't even count on 1 hand the days I've had a handful of 2 or 3-keystroke corrections. I think you're exaggerating a bit or I've been extremely unlucky to get the kind of VR editing that I've gotten for a year. On the other hand, I can pull an 60-line OP report in from autotext in less than 4 Keystrokes and do this repeatedly on OPs throughout the day.
This is a lot. When I worked for Transcend, I got a whole 0.025 extra for CMT. nm
xx
Keystrokes is not as large as Transcend but they might be in the next few years. sm
Transcend has grown because they keep buying other companies, and Keystrokes does not do that. They have grown every year and still do because of getting new accounts and keeping the accounts they have.
Keystrokes is not in the $50M range; last I heard they were at $15M and will be in the $25M this year due to new accounts. They are very open about this, and also about the fact that they do not take on too much at once just for the sake of growing. They make sure that they are ready first.
Are they the perfect company? No, but they are better than any I have worked at since YOG. I have been at Keystrokes for 3 years. They continue to improve every year and have really worked through the issues they used to have including the insurance. The first year I worked for them, they were an OK company, the second year they were good, and this third year, they are great.
I am impressed with them because they still treat their employees as if they are a small company; we are not just a number to them. I am also impressed that they give more to their employees every year instead of taking things away, like a lot of other companies are doing.
I am happy at Keystrokes, as are over 400 of us. For those that are not or did not like working there in the past, I hope you find the company that works best for you.
Different strokes for different folks, but I have found the company that is best for me and plan on staying!
I have worked for MDI for 2 years and I
have never gotten a raise. Production incentives????? Never. If you are looking for all the perks, you'd better look somewhere else.
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