Not giving a patient's name
Posted By: fatcat on 2008-12-12
In Reply to: Residents and PAs drive me crazy - PAMT~MDM
is a HIPAA violation. Report her to your supervisor.
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Be patient...they always get
Well, this too has happened at my place of employment. This one girl would run her mouth about how great she was and how she was the best and blah, blah, blah, blah, blah!!!!! Well, she was fired yesterday! She was doing things worse than cherry picking...gossiping. She lived off of it. One by one, all the women in the office realized how she was and one by one she has been left out in the cold by us all. She started missing work...having every excuse in the book from her poor old sick grandmother to her poor sick daughter to her poor sick self....which of course she has ulcers (so she says) probably from all the lies and deceipt. She thought her job was SO secure but even the "best" finally get found out. Now this place of employment will hopefully turn into a nice environment to work as she kept it upset all the time. So, my message is to be patient and eventually they all figure it out. Just do the best job you can do with what you got! Happy typing!
I think you just need to be patient,
I talked to her yesterday after waiting over a week and she is just overwhelmed trying to get back to people, she was very nice.
I'd be a bit more patient.
I had about a 24 hour lag between emailing and my offer. I think that most companies get swamped with resumes every time they post here and it just takes time to get through it all.
Be patient
Don't worry. You will hear back from them within 5 days. That's about how long it took for me to hear back from them. From what I've heard from others it's been about the same for them. Good luck.
Please be patient. SM
When mergers and other events occur in this industry and between companies, it is natural for those who are impacted to want to discuss.
If you have something you want to ask about or discuss, just post about it. You need to also keep in mind that everyone is not sitting here 24/7 waiting to respond to posts. Give it a little time.
It is NOT too difficult to read down through the page and read the different posts that are about MDI/Transcend versus other topics.
Thanks.
I would also ask about looking patient's names up and such.
z
I don't mind..I'm patient (nm)
x
Be Patient...They are swamped...
It was almost 2 weeks before I heard from them. You might drop them a quick phone call just to let them know you are interested. E-mail me if you want more.
She said no patient files were sent IM
xx
MDI is definitely worth a try. However you must be patient
and understand right away you are restricted to 5 reports a day or 20 minutes of spoken word. This goes on for 2 weeks or so, until you are ready to be let go onto full contract typing. That is the test. If you make it and you want to stay it is worth it. However, you must want to be a contractor and willing to go with the flow of workload and as the work comes and goes. Personally, I think it is fine for a back-up or part time job. Have never not had my part-time lines. Pay is always on time. So if you want to be patient, and understand the process of hiring you will be okay for part-time for sure. Good luck!
Ummm...she said that the patient himself...
asked her to go over the records. I do believe that fact that the patient himself makes the request would be the required consent.
...better yet - direct to the patient.
x
now, isn't that swell? For the patient, I mean..nm
nm
I just have to fill in patient's name and everything else is automated and
even filling in the patient's name is made easy, I just type it and enter and it goes where it needs to do and then I type. The work is batched so I just keep typing until I have 10 -12 pages and then send, again all automated and then start another batch.
I worked for YOG for a short time years ago and they had so many demographics it took at least 5 minutes to fill them in, had to constantly look up stuff on the lists to find correct info and never got the same doctors twice to be able to learn doctor's information so you didn't have to keep looking it up.
My server has never been down, except during hurricanes last year, so no down time. A couple of times the hospital's server has been down and I've been able to get my lines, though had to take a break during my regular shift and work a little longer in the evening. Never went a day with NO work. System never locks up.
Furthermore...when a doc dictates 56-year-old patient...
and we transcribe "a 56-year-old patient," or "this is a 56-year-old patient," what in the blue blazes difference does it make in patient care?!? This is just an instance of a QA person getting their sense of purpose by jumping on our tails. Truth be known, if we transcribe verbatim, they would get a sentence beginning with a number, "56." So, we're damned if we do and damned if we don't, thanks to our brothers and sisters in QA (et tu, Brute?). To cite yet another example, inter and intra all sound like "inner." 
Please be patient. We have received over 100 replies sm
HR will hopefully respond soon.
also from India-" The patient saw a demontologist."
/
most doctors have no idea, how would the patient ever know?...sm
patient asks doctor, who does your transcriptions. Doctor replies company so-and-so on 12th street in Anywhere, Alabama. Patient checks transcription companies website, seems fine. We have MTs working for companies who they are not even aware are also employing fellow MTs from India. How in the world will a patient ever really know their records are leaving the country. It's up to the government to pass a law against outsourcing patient medical records out of hte country. If such a law woud pass, the companies should be investigated and slapped with huge financial fines or shut down. Nothing else will ever stop this.
patient data not paid
Fill in the patient data on a no-report and send it through. Watch as Bayscribe tells you the line count for the report was 0. The top ID info is not paid. Not a big deal to me, but people should be aware.
And this somehow DOES NOT compromise patient care???
Ridiculous. Many lawsuits brewing on the horizon with VR, especially with the change in the administration and the emphasis on health care.
Be patient and you will see over time your line counts will (sm)
pick up. You are doing much different work now than you were with your PT clinic account. In the long run your efforts will pay off. Just be sure that the line counting program they are using is accurate and there are no hidden surprises. I don't like the idea that you don't get paid for header information. That is crazy.
then by all means I will lose my bonus because the doc does not know the sex of his patient??
NOT!
so no platform, no patient info screen, etc....
I really like working for companies that have a platform. It seems to be faster for me. I type for a company with no platform and I have to download FTP files. It seems to slow me down.
I have been trying to be patient but have been working on my secondary account so much lately, I am
starting to think it's my primary. Been in the business a long time and understand slow times, but this has been a chronic problem for many months, so I understand poster's point of view. Stick it out if you can, if not, there are lots of other companies out there, but remember, the grass is always greener on the other side and you may be sorry you jumped ship. Hopefully you can find somewhere that will make you happy and feel appreciated.
I would say you've been patient long enough - move on.
nm
I agree, be patient - make sure you are using your expander - sm
to its fullest extent. I have had ShortHand for 2 years, and was not using nearly as many Expanders as I should have been. I found some lists on-line and now my lph is much higher.
Takes a lot of patient to correct same mistakes for
x
Patient = Patience Thank goodness it is Saturday.
x
I accidently ordered an IVP for a hospital patient! sm
When I was 18, I was a unit coordinator on TCU (of all floors), and was ordering lab tests. All tests were 4 digits. I was off by 1 digit and instead of ordering a 24 hour creatinine clearance, I ordered someone an IVP! Had they been allergic to the contrast, they seriously could have died! I didn't get half the wrath it sounds like your pharmacist is gonna get! I did however, get written up. Thank God, nothing happened! I realize you are being inconvenienced, but can you honestly say you are perfect 100% of the time, even on the job? Of course not!
goodness that IS scary, patient records sm
but also the allegations also reflect on your services as an MT and that is BIG, not sure how long been there. It would be important to clear your name in writing. Hopefully you kept the folder as records of truth. So this was a private client you were working for?? as opposed to a national MT company huh
I hope I'm a patient whose care ends up
being compromised by all this 'robot transcription' cr@p. Then I'll find me a good lawyer, and sue, sue, sue my way to a happy and wealthy retirement.
LOOK OUT HOSPITALS AND CLINICS - READY OR NOT, HERE I (AND THOUSANDS LIKE ME)COME!
Do you literally mean per report/patient or by the page? sm
I get 2.50 a page. It's not the greatest pay, but I have a courier that drives 30 miles to my house everyday to bring me a tape and no one can take it from me. I have one American doctor that I have created all kinds of Expanders for, so I can fly through his work pretty quickly. What good is it if you are being paid 20 cpl if there is no work, which is happening everywhere! I haven't done the math, but even if I'm only making 7 cpl, it's there everyday and I can count on it.
At OSi using ExText we can easily pull up other patient reports
I've done that many times if I can't understand a medication name or whatever. I'll pull up the H&P, progress notes, whatever. Really easy to do.
...mentioned - faxes and patient lists and rules to
s
It took me about 2 weeks. They are EXTREMELY patient and will bend over backwards
to work with you on whatever your needs are.
HIPAA protects the patient; you can mock employees
Unless they were saying something completely fabricated and the employee was identifiable, at which point you might be able to make a case for slander, they can pretty much have a field day at the expense of their employees. As pointed out, though, working for people willing to have a giggle fest over their dismissal of employees leaves a little something to be desired.
I just adore Harrie. She is the nicest, most patient woman. Her site is the
xx
Tessier Surgical Word Book is my bible, but mostly you need LOTS of patient
nm
I disagree. Accuracy of patient medical records should not be dependent on how smooth your life is
at the time. If you had quality issues, and they were being sent to you, which is a warning, then you should have been extra careful. Our clients deserve a perfect product regardless of what life is handing you at the moment.
I'm giving them a try (sm)
I was impressed that they contacted me within 10 minutes of my submitting my resume.
Not giving one's best
One person's best is not the same as another person's best.
In fact, one person's so-so may be higher or lower than another person's 110%. The problem here is when we get treated like we come from a cookie cutter or mold.
A person who has been doing this for 30 years can do a so-so job and may be doing it better than a person with 10 years doing their best. It all relates to experience.
Why would someone not give their best? Hmmm,go work for MQ for a year and see if you give your best. It would seem a person gets demoted for doing their best in that situation.
giving your best
I think those of us who have been doing this for years and years have for the most part taken pride in the jobs we do or we wouldn't have lasted in the business. But these days it's extremely demoralizing to do your best only to have your pay cut to the point that you wonder if it's even worth trying anymore. The respect should be mutual. The employer definitely has a right to expect our best, but we shouldn't have to feel like we've invested years in something only to be treated like we're pretty much worthless and certainly dispensable. To have your salary cut in half after years of working hard and perfecting your craft is beyond insulting. We're in a field where our employers can legally pay less than minimum wage and get away with it and some of them certainly don't mind taking advantage of that fact. And as long as there are enough people willing to take whatever they dish out, I don't see that changing.
try a second job before giving up first job.
nm
You are giving out the wrong
info. The hourly wage job is for midnight to 8 AM, NOT for any other shifts.They need coverage for that shift only. All other shifts are cpl plus incentive.
Not giving references
You folks need to contact the Department of Labor as well as an employment lawyer. You have a right to a reference. Do not let these people get away with this!
Yep. Which is exactly why I'm giving up on nationals.
nm
Why don't ya try giving the transcriptionists
a limited number of doctors to learn in the areas they were hired for? NOOOO....gotta know 15 doctors. Then you folks want us to fill in on an emergency in a field never tried before by the transcriptionist...the Transcriptionist tells you she's never done that but you say....ahhh...you won't have any trouble...please??? She says yes and tortures along trying to figure it out for pennies on the dollar. Two days later she is still struggling along, has told you several times, but you say you're doing great...Two days later you send her an e-mail saying that if her work doesn't improve you'll have to dock her pay. Stick it man.
Lets see....doctors specialize but we who make peanuts have to be able to transcribe ALL specialties or are punished. Wake up.
How about giving me a break?
I am the MT who seemed to upset a lot of you with my post below about MDI and the lack of work for some. Unlike what many of you surmised, I also need a regular income, a daily line count that I can depend on and I work far more than 1-2 hours per day and always have. I am also an MT who has been kicked to the curb by enough MTSO's to make me want to quit this profession at times and work at just about anything else. What I was saying below is that MDI, at least for me, is trying to get me more work and guess what? I have more now! Yes, everyone, they are being helpful and NICE! When compared to others I have worked for, who have also been low in work at times, and who have told me and other MTs who ask for more work, to basically get over it and wait it out or go elsewhere, I think I prefer the treatment I have received with MDI far above the others. If a nice company doesn't cut it for you, then go to the many out there who don't give a rat's behind how they treat you. They are not hard to find. When the work is there, you will be worked to death and when it isn't, they could not care less. Heck, you can make good money these days working on a garbage truck, so if nice isn't important,what's stopping you?
giving notice
To anyone that has left Spheris, did you give two weeks notice? If you did give two weeks notice, did they just tell you to quit then? After almost 6 years, I'm finally getting out of there.   
I'm very tempted to just quit and not give notice, however, I have about 3 days of PTO time also I don't want to lose.
Also is it normal for anyone in an employee situation to have to get someone to cover your hours if you want to take off? I'm going to a bridal shower in another state and needed a day off and was told I had to find someone on my team to cover my hours otherwise I couldn't have off. Also whenever I ask to have a day off I'm always asked Why? Why is it their business? So glad I'm getting out of there.
giving notice
in most states, if you give notice to a company, and they tell you to leave then, they are responsible for reimbursing lost time, etc - because you gave notice and expected to work and earn money. Check out your state and verify. this would go for any company requiring a notice period.
TT giving MT's no explanation on why all this
This is certainly a mystery to me. Announcement of Jesse being gone was heartbreaking. He was such a good tech guy, but these loss of working hours due to server problems we are having is not due to anything but Dictaphone, it appears. The **check back every 10 minutes** is getting old.
It seems that chunks of work disappear when these problems occur, so don't know where the work goes when server goes down. Hopefully, TT is not outsourcing to another service again, as we have been SO LOW on work for the past month or so.
I just wish the upper mgmt. would give us an explanation for all these server problems as of late so that we would not wonder about why this is happening. Maybe some of you can explain to us. Maybe I am just out of the loop.
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