Not currently with them but did QA and they outsourced 18 months ago.
Posted By: nm on 2008-02-26
In Reply to: SmartMED - looking for honest information - MTinCO
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outsourced :-)
nm
They outsourced to TTS
and kept 3 in-house girls, two of whom are for sure quitting and the third quitting when the other two leave.
My job also was outsourced
I worked at a local hospital for 17 years to find out practically overnight that my job is gone. I left before I trained my replacement. No way was I going to train a company just so I could be laid off. I was prouder than that; I resigned. The reports are horrible. The physicians are unhappy, and no they hardly ever meet their agreed TAT so I hear... All the glory they presented to the hospital, and none of that has come through to be true; reports are incorrect even after they've been supposedly QA'd... boo C-Bay - Boo!!!!!!! 
Its really World War III here, War of the outsourced
Go get those scammers.
they ARE the outsourced company
They are India based.
OFFSHORE (not outsourced)
nm
20 years then outsourced
I am glad that you have not suffered financially yet. Trust me, there will come a point where you will.
I have over 20 years experience as an MT. I worked inhouse for over 20 years before they decided to close the transcription department. In fact, they wanted me to help train my replacement. There will come a time when you will experience the same thing.
The only people who are benefitting are the CEOs, not the MTs.
If this the first time you have been outsourced
so to say? It has happened twice to me, both times happened around 11 years. The first time it happened I was shellshocked, made a really good salary at this particular hospital (they finally went under several years later)and after hiring on with another hospital after about another 11 years again the same. Second time was not as shocking. I am finally in a happy time in my life so if this present job went out, oh well, I would not really like but at least have gotten old enough now to retire and fall back on social security only.
I wasn't outsourced...
... but my local job shut down, and I had to go to work for one of the large nationals, who all seem to pay a going rate within a certain ballpark. Now, mind you, I had an extremely generous local employer... but I took at least a 65 percent pay cut when I went to work for a national.
As far as I know, my new employer doesn't offshore any work, but they do pay the prevailing wages, which have dropped like a lead balloon because of the off-shoring.
For what it's worth. Don't know if that helps.
Outsourced means
it goes from the hospital to one of the many MTSOs that you listed.
Offshored means it goes to India and everywhere else.
Just to clarify.
TransTech and low/no work for months and months _ don't think there are continous holidays LOL
This HORRIBLE low/no work situation has been going on at TT for almost a year now. You can't convince me it is due to Memorial Day. Are holidays now assigned in this world to being daily.
That is an excuse these companies use in these no work situations, but it is due to their OVERHIRING. Holidays just come on a daily basis, but LOW WORK/NO WORK is happening and has happened going on a year now at TransTech. Always asking to flex into the middle of the night, EVERY weekend, etc.
The TT mgmt checks are NEVER affected, tho, so they can continue to HIRE EVERY MT who gives them a call, and create a NO WORK situation for all of us. The newbie MT's are cheering at first, but then realize that it hit them in the paycheck, too, and very soon it did!!!!!!!
Its not the war of the outsourced - its about MT companies scamming MTs - nm
f
My hospital used to, but then they outsourced. sigh. nm
x
Outsourced by a hospital in the 2000s
and saw where you think they should take MTs back in. The hospital where I last worked had to pay it all, benefits, PTO, pay plus incentive so why would you think they would want that amount of money on them again? Now I do their work but outsourced to a company. They pay the company's rate, then I am paid by the company. They have cut out the middle man (benefits and the like) and I would see no reason why they would ever want MTs back in the office because they are coming out cheaper. AS far as your advancing the causes of MTers, I do not see by these posting where you do that, just the opposite myself. You retired and others asking about taking a job for less than YOU think they should when they are the ones trying to make a living now instead of say retirement money and/or SS.
Are the Insight Radiology accounts outsourced
Lately NO work in there!
uhm......i was responding to what was in her post when said they outsourced to India.
nm
OSI lied when a company I worked for outsourced to OSI and .......
The gentleman representing OSi was present offering five of us a job with OSI. I point blank asked the gentleman if OSI outsourced their work, because I did not want to work for a company who outsourced overseas. His response was, No they did not; however, if they ever felt the need to do so because a client specifically requests them to do so, they would have to consider the client's request. I had just cut out an article not three days before that meeting where an OSI executive stated they were outsourcing accounts to overseas. I did not have it with me because at the time of the meeting, we did not know that the meeting was to tell all of us we were outsourced, no more job, see ya or I would have shoved the article in his face after his answer. Of course, I had no intentions of ever working for them, but just wanted to see what people like that say when directly asked. Oh well, if that is how they run their business, it will catch up with them eventually.....
To those who were outsourced from Western Montana Clinic.
They company is hiring for in house positions again. Maybe they shouldn't have ditched us all at the same time 
Pretty much all the local hospitals around here have outsourced.
Apparently it got to be too much for them to handle or they just wanted to save money.
Cymed sucks since pewned & outsourced by Filipino's 100%
Thanks to a guy named Robert Lynch president and CEO of Cymed (who was greedy and sold all american transcriptionists to the Phillipine Long Distance Telephone company in early 06.)
Know the company you work for:
Philippine Long Distance Telephone Co. (PLDT), the country's largest telecom company, said Friday that its unit ePLDT, through SPI Technologies, Inc.
The acquisition makes SPI the third largest company in the outsourced medical transcription industry.
Philippine Long Distance Telephone Co. (TEL)
Has the vague stock symbol of: TEL. (yes TEL.)
PLDT, through its information technology arm ePLDT, Inc., acquired SPI Technologies, Inc. for $135.34 million in cash.
ePLDT bought the world’s ninth lar-gest independent provider of business process outsourcing (BPO) together with SPI’s $7-million debt owed to former shareholder SPI Tech L.P.
ePLDT likewise advanced $16.43 million to SPI, which, in turn would be used to fully pay debts to DBS Bank Singapore.
CyMed employs more than 650 staff in the US through offices in Virginia, Tennessee and Ohio.
False advertising line: CyMed has a much deeper presence in the US and SPi is better entrenched in the Philippines and India. This merger creates a unique company with a well balanced and deep pool of talented staff in the three countries in which we operate.
When this be in actuality & basic explanation in India's MT news they know:
Philippine Long Distance Telephone Co. (PLDT) now owns thru SPI the company (or possibly even simply an abbreviation for them): 100 % percent of CyMed Inc. and all american Transcriptionist belong to the phillipines and can now be replaced by anybody this Phillipino company wishes.
A woman named Palmer, Edna has her pick and choose of MT's in america... and soon across the world.
The appalling thing be that MR #'s are the exact same as social security numbers could be used by those in another country and sold so easily.
About SPi: (two big letters S&P followed a small i) still no page able to find about the meaning of this abbreviation but the bottom line is that SPi = same as the arm _ePLDT_of Phil Long DIstance Telephone Company !
SPi is 100% owned by ePLDT, is a leading full-service BPO provider with offices and facilities across North America, Europe, and Asia. Together with ePLDT’s Ventus Group, the company has 11,000 employees delivering on a wide range of call center and knowledge-based outsourcing solutions to diversified markets, including financial services, healthcare, legal and publishing. SPi consistently improves operating efficiency, lowers costs and helps to strengthen the competitive position of more than 150 customers.
ePLDT, Inc., is a wholly-owned subsidiary of the Philippine Long Distance Telephone
Company (PLDT), the leading telecommunications provider in the Philippines. PLDT is listed
on the Philippine Stock Exchange (PSE:TEL) and its American Depository Shares are listed
on the New York Stock Exchange (NYSE:PHI).
History of PLDT:
You may not lose your job (lose right now buuut) you have now but you are contributing to:
A. Dedicated transcriptionist who went to school for the privilege of becoming so & spent a fortune (It does take so many $ in books to be a proper med understood, they don't give you any for free and must be not depend on internet all the time or ones not gonna be that bright) on the books to know all the proper terminolgy so they damn sure dont messup on somebodys preliminary surgery etc. report !
B. the quite easy & possible stealing of american's social security numbers
C. There's no job security with this company Cymed-Spi now & no end & no raises or nothing & no health coverage or anything like that.
D. Greed of a Phillipino company buying up all american telephony, & video games and internet everything.
Ownership of PLDT: First Pacific: 31%/ Nippon Telegraph and Telephone: 15% /Fidelity Investments: 5% /Other owners (includes public stock): 49% .
Ps. Why on earth is there no Med-Transcriptionist-American-Union? Who'd be done boycotted such outsourcing SOB's off thier asses ?
Peace, thank you all for reading.
 
Oh my gosh.. Do they realize they outsourced to someone who doesnt pay her employees, thus she cant
them apparently. How sad is that? I know when I worked for our local regional medical center here they had MQ do their outsourcing but the worst was when the hospital did not renew MQ's contract but they failed to tell their employees. They knew months in advance the date their contract ended but still didnt bothering telling the employees who kept trying to dial into the hospital's system only to find out their passwords didnt work anymore. I thought that was kind of bad on their part. I have never had any contact with MQ and did not know about them up to that point but that sounds pretty low to me and about par for these online companies. I am about burned out on the whole thing. So, is it possible that your local hospital is not renewing their contract with TTS?
Yes, it is about the almightly dollar. I worked for a hospital who outsourced to Spheris
and the only reason was NOT because they could not find available MTs but it was because it saved them money from having to pay benefits etc..
Spheris? Word has it one more account was totally outsourced. Sigh
The woman who outsourced us is benefitting, I am sure. She got a promotion and no doubt a raise.
All for sending us down the river so she wouldn't have to be bothered.
Such a lame excuse too - I'm so sure the CLIENT ASKED to have their work outsourced overseas!
They do think we're idiots, don't they?
but mgmt told me they outsourced some work to a small company at times.
There is no reason for me to lie about this.
I am NOT talking about offshoring, but the company whom they outsource to may offshore . . . I have no idea about that. But straight from the horse's mouth, they have outsourced to a small MTSO before.
You can notice how the work dries up all of a sudden when they turn it over to the service and we have no work.
TT mgmt may not tell that they outsource today, but they definitely told me about 9 months ago when I asked when the work was low. From the way the jobs disappear occasionally, I think it happens quite often.
My company has been low on work for months and months..sm
Tired of getting the same ol' message that things will pick up. I remember the days of bonuses, making money and being able to pay my bills! I am also wondering what is going with these companies not having work. Is everybody sending work overseas?
I am having a T-shirt made, "My job was outsourced to India, and all I got was this lousy T-shirt
xxx
Me too.. the outsourced company was paid for and paid me for headers, but OSI does/did not.
x
First for hospital, then outsourced still on same hospital work
and believe it or not, the hospital was so much easier. Had worked at the hospital for 11 years before they outsourced and then worked another 3+ years for the company they outsourced to. What a difference! The company had so many rules and regulations you could hardly keep up with them all, thousands of them, on the same account, mind you. The higher ups would not leave you alone, constant IMs about any and all. I have gotten to the age where I do not need all that and walked the other week. Have scheduled testing with another hospital for this month. Hope I make the cut, love the hospital work 1000 times more than a company.
I have been there for almost 4 months..
I have only seen 1 MT leave from my training group, but that was due to a personal health issue.
going on 4 months now
up until last month i had plenty of work. now none. it doesnt matter anyway, they will all be going to editing and then you will only get paid 4 cpl. You will NOT make as much as you did typing.
Four months ago. nm
nm
seems like it was about 2-3 months
but i'm a slow learner too. Still, it takes time to build the shortcuts, and for things to become 2nd nature...
What happens after 8 months?
I'm an IC, so wondering if they'll use and abuse me, and then at 6 months, when it's time to renew my contract, they'll say no thanks after I worked my rear-end off to get them up and going on a new account.
Actually, reading the MQ thread about the % productivity is making me wonder if MQ adapted that from Transcend. You know, one recruiter I talked to mentioned Transcend buying MQ ... hmmmm.
Is 6 months enough for you?
I did not say they left because of no work. I was pointing out that yet another MT did not like the platform. That makes 4 MTs (and I am sure there are many more) who think the platform is hard to use. I know there are current employees who like it or just have nothing to compare it with. The 3 I personally know about all commited to at least 6 months (one was with them over a year) before making a judgment, and they did not feel they could get comfortable enough with the Amphion platform to make a good line count. These are not disgruntled ex-employees. They left under good terms and all said the people were great, but that does not pay the bills. With all the complaining I read on this board, I just think MTs should get all the facts before they decide. Everyone needs to make their own decision. What is a great place for one person, may be the absolute pits for another. But making it sound like it is the best place on earth is also misleading.
been with wmx about 7 months and..
I'm sorry to hear you guys have been having problems with the lines and hours at WebMedX. I hate to say it, but oh my gosh - have I been in that boat. I was at 40 hours but then cut back to 35 because I was literally working 10 to 11 hours every day just to make 8 on the clock AND working on my days off, researching ways to make more normals and Expanders and raise my counts. Some days I was literally so frustrated I just wouldn't even work. I am now usually around 175-190 lines an hour but I only work on 2 accounts right now and one of those is the one I was absorbed from and where I had worked for 13 years. FYI: I am now working twice as hard to make half the money I did before. The only advice I can give you as a 33-year MT, is to make as many normals as you can - and really, really be creative with ShortCuts. ShortCut anything you possibly can. I actually think I type in my own weird shorthand now. I believe there are so many things which are actually logical to shortcut that people never think of - or at least I didn't until I was forced to... If there's anything I can do to help, actual shortcut suggestions or anything, please email me or reply. I'd be more than glad to help if I could.
I have been with them going on 7 months sm
and they are such a wonderful company. There are things that could be better but the managers and the QA staff are simply great. I think they are probably the fairest company that I have known and I have worked with a number of companies. QA does not beat you up; they are more on a mentoring type of level and do not belittle you. The account I do is hard but I know some that have been on 100% for many months and they still treat them very well.
Anyway, would recommend them highly to any good MT.
Naming a particular time for being on 100% would not really be fair because it varies with so many things, but the fact is that the company does not hold it against you if you are on QA for a long period of time. They know the difficulty of several of the accounts.
about 6 months ago...
I was offered 8 cpl, but that was just for the first 90 days. After that you go into their payplan, and can make either more or less. All depends on your lph rate, QA score, how many reports you send to QA and I think something else.
It was less than 6 months ago - sm
Doubt very much that anything has changed for the better since, and I have EVERY right to beat the same drum for what was done to me. Until you have walked in my shoes, you have nothing to say about what I post here.
It took me months. Sorry:(
nm
Months for me too
I actually worked for them when they were still Edix and I think it was at least 2 months. I even got a letter from them probably a month or so after returning the computer telling me that I needed to return the equipment in order to get my money. Could never get in touch with anyone, but I eventually did get it, just months later
two months in this.....you probably don't know it all yet
I make a higher rate of pay for being an IC as I do not get paid bonus or benefits. Everyone has different reasons for why they want to be an IC. For me....I made too much money to not take the write-offs (I had to take them to avoid paying a high tax rate). I have had to incorporate as well. Not that I wanted to, but if you make high dollars in this field, the more tax shelter you have the better.
First off, it is going to take you 9+ months just
to get your schooling. Depending on how well you do you might be able to get a job working at home right away, but most likely you will need to get 2 years' experience working in-house for a company or in a doctor's office. There are may newbies here working for jobs without success. Once you do graduate and if you have good scores, you can post your resume on the various job sites. You'd probably have more success that way, as lots of companies don't post openings but hire from the resumes.
It was about 7 months ago.
x
I have been with MDI for about 4 months and
I really love it! As for LD, I am on a wav account, but my LD with Verizon was only about $30 per month (Freedom package). However,I just had it taken off because I have wav accounts only. Work slowed a bit over summer, but it seems to be picking up now. Great people! Pay always on time via DD, and statutory IC status, which is really nice 'cause it saves you paying both sides of the Social Security tax. MDI is the best company I have worked for and I have over 30 years' experience and have worked for 3 different MT companies. MDI is home for me from now on and there are not too many MTSOs you can say that about any more.
Been there 7 months
I have been with them 7 months. Made 2 small raises so far and always have work. I work on 3 accounts. Everyone is always professional and prompt and accurate when I ask questions. QA department could be a little bit more in sync with each other, but they're pretty good. I am a newbie and have been mentored well and given this opportunity 2 weeks out from graduating school. A lot of more experienced MTs may not choose this company as they have no benefits (all IC) and don't pay the greatest, but I am extremely happy and have my line counts slowly but surely rising and am on accounts where there are about maybe 30-50 doctors each (just a guess), and I get repeat ones all the time. For me, nothing but positive. Good luck! Becky
I was there about 6 months....
very low pay and I was stuck on ER work only, but there are several different accounts. The people were nice enough, IC status, paid once a month. One of the worst things was getting e-mails from the account manager, most of them would be in capital letters, i.e., I NEED EVERYONE WHO IS SUPPOSED TO BE WORKING TODAY TO BE WORKING! Talk about annoying! Also, they used WP 5.1 and you had to save everything on a floppy disk...talk about antiquated! I hope it has changed by now! A friend of mine also only lasted 6 months. They keep track of your lines, but when your paycheck comes there is no documentation to go along with it, and my counts were always more than what they had documented....hmmm. When I worked there they required 120 minutes of transcription a day to get the full cpl rate of pay. The ERs I did were mostly 1.5 to 2 minutes long. Hope this helps a bit.
Sorry, but two months ago.......
I would have agreed with MQ MTr! I use to read how peopler were running out of work and would think Boy, am I blessed but now I totally relate to Summertime! I have consistently ran out of work for the last two months and this has never happened to me the entire 9 years I've been employed with MQ! It was a great company in my mind but here lately, I'm not thinking that as often. I believe I would try another company if I were Ginny. Good luck!
SPI had one like that. Six months in and
she still didn't know echo cardiogram from electro cardiogram. And they SAID she used to be a medical records department head. If so, I pity those guys.
I did this three months ago..
I left the company I had been with for a long time due to weekly running out of work. I was VERY scared, to say the least. I am SO glad I made the move, though. I'm making more money here (paid hourly) and never run out of work.
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