Not always an option; my supes don't want calls at either of my MTSOs. nm

• To All Account Managers or Customer Service Personnel - mt
  • same story where I am - flooded with e-mails when they are slammed with work and then no word from t - typing in MS
  • Make your own nest. Find a couple of good - experience
  • I'm in the same situation - someone took all my - work yesterday too and no one will
    • I have realized that many recruiters will say ANYthing to bring you on. Then you find out they are - tired typer
  • If you truly cannot call, perhaps - sm
  • Heres a suggestion,,,,, - sm
    • Pick up the phone and call - them - nm
      • Not always an option; my supes don't want calls at either of my MTSOs. nm - I completely sympathize with the OP.

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Of course not! You gotta think outside the box. If this profession bothers you that much, learn to do something else instead of whining for years on end! It's no one's fault that you're stuck in employment neutral but your own.

to accept or not accept a job because of the hours was the right of anyone, whatever the position be it IC, SE or employee.  What a joke!  Good for you though for calling them out on it.  Which gives me an idea ...

At this point anyway.  Transcend has gained several new accounts recently, which has been broadcast from here to there.  What wasn't broadcasted is that they also LOST several large accounts over the past year, a couple just recently.  Some of the accounts that have just been added on are overflow accounts.  As each account gets transitioned over to the new platform, the option for typing will be great as the VR is extremely BAD in recognizing a lot of these new dictators.  Those editing on the accounts now are actually training the system to recognize what the dictators are saying.

As time goes on, the system starts recognizing more and more dictators are transitioned to editing.  Once the system becomes "smart" and is working at peak performance, less editors will be needed to work on the editing aspect, as was already experienced with a very large ER account that staffed 25 or more MLSs and dwindled down to 10.  We all saw what happened there.  When the editors were scrambling for work they switched to typing, and were told to do so by the AMs.  So think about what that means for those typing.  If less people are needed to edit, where do those already working on the pre-existing accounts go?  To typing on the new accounts.  When the work load is low, all those shifted from editing to typing will be doing the work YOU have been doing all along. 

Also, there will always be a need for some to type because there are some doctors that absolute cannot do VR.  Now just imagine if you choose to type rather than edit.  These are the doctors that you will be transcribing for day after day: Mush-mouths, speed-talkers, whisperers, extremely difficult ESLs.  In other words, all those that the system will never be able to decipher.  You may be getting a high rate for typing, but it is going to take you longer to do them because if they were that easy, the system would be doing them first.  No matter what option you chose you are on the losing end of the deal.  If you chose editing, it is FULL editing, not QA filling in the blanks.  Depending on how fast you type, you may never be able to achieve a consistent, day-after-day 40% increase in production, but you will be taking a loss in compensation.  If you chose typing, you're stuck with all the leftover garbage that the system cannot do on its own and your production still suffers.  No matter which way you look at it, you will be working harder and receiving less until the point eventually comes where 2/3 of the work force is scrambling for work while the other 1/3 is popping out 20,000 lines per pay period. much like it is now.  While you may have the option of typing or editing NOW, certain people in management have been telling their favorites that the goal in the future is to get ALL accounts and work types on editing.  Why do you think so many "in the know" are now scrambling for or were already told about the hourly team leader positions before they were even announced? 

Think about it.  This is not the first mass exodus Transcend has seen over the years. That became common knowledge when they had the push to hire back all those who had quit over the changes before.  Many there, even working for 5 years or more, are leaving this time.  If workers have gotten bad treatment before and left in the past, as is happening now, it will happen again.  A leopard does not change its spots. 

have them added as a secondary?  I understand they are large accounts and I would ever so much enjoy working on accounts that do ops other than a few laparoscopic procedures.  Those large hospitals often have gruesome, yet interestingoperative reports. 

Does it depend on if the account falls under your STM?  Will they put out info closer to start date telling us about the size and scope of accounts? 

Sorry for so many questions.  Love the company and like my account, but would change it in a heartbeat if given the opportunity for something a little more interesting.

I hate them, hate them, hate them. 

I have worked a few places where conference calls were utilized and INVARIABLY they covered things that could easily have been covered in a memo, in a couple of paragraphs even, only the call would last half an hour to an hour.  They were always a COMPLETE waste of time.   Paid or not, they were just unbearable. 

However, if they are going to mail the checks, the checks should be mailed to arrive on the day of pay day and the employee should not have to pay to have their check Fed Ex'd.  I am going to start working PT for Encompass, and the first check or two comes via the mail until DD is established, and they state in the contract that the checks are mailed so as to arrive on the day of pay day.  To me, THAT is a sign of a company that cares. 

JLG may be a great company, but it sounds like they have financial issues.  I worked there a long time ago and at that time we were paid every other week.  It stated in the contract that the checks would be mailed every other Friday from the Tampa airport.  I waited and waited and when I FINALLY got my check, they had back dated the postage meter date to the day it was supposed to have been mailed, but it was postmarked severald days later -- like I'm so stupid I wouldn't notice!!   Still, things change and personell change, and I had considered working for them again until all of this mess started up again, which obviously was a  major red flag to me.  I do believe that they care for the MTs, so I hope they get the financial thing solved and reinstitute direct deposit.