Not Lee. She doesn't come here anymore. Too hard to read the lies from people who were fired fo
Posted By: Keystrokes MT on 2005-08-02
In Reply to: Thanks, Lee, Lee and Lee!! - MTMQ
poor quality, poor work ethics, cherry picking, disappearing for days on end, not covering their shifts or line counts, crazy HR people (both were nuts and evil).
Good and bad at every company including KST, MQ, Spheris, Transcend, etc.
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Who doesn't anymore?
Fact of life. More Editor positions now available, less typing, hourly salaries.
??? Doesn't one get fired if 'one lets quality go out the window????' ...nm
nm
Liz doesn't report to Alex anymore?
She may run the day to day operations, just like a lot of people at Transcend run that end of the corporation. But they all still report to the higher-ups and any upper-level corporate changes made would also include MDI-FL, since they are a subsidiary of Transcend. If Transcend suddenly decided that all employees will operate on the same pay/benefit scale corporate wide, that would also include the employees of MDI-FL. I'm not saying they're going to do this, but I'm saying that Liz may control certain aspects, but she isn't the final say. Things could change at the drop of a hat or the whim of Transcend upper-level management.
You believe what you read by an ex-employee who was admittedly fired? sm
This woman screamed at many, intimidated many, scared many away. She continues months later, obviously with nothing bettr to do. Time to move on. I saw the posts last week, knew who it was and actually laughed but did not resond.
She signed then MK-MT as if she were another person who used to be there. Funny thing is, that person is back and she is not. A lot of people went back after the IS person was let go, several of whom I have talked to personally.
The abuse was not from KS. They were all afraid of her, down to the CEO, and all were afraid of her retaliation, as they saw her destroy the lives of her previous 6 husbands and her 2 children.
SBC doesn't allow MTs. Many long distance providers don't anymore because of how many minutes
This MDI place really needs to get out of the stone ages already and go internet files like other companies have already been doing for years now.
TT doesn't care about their MT's anymore; just under Dictaphone's direction and OVERHIRE du
knowing that they were going to lose MT's due to the recent strong enforcement policy that every MT going to VR and low PAY. They hired early to take care of the loss of MT's due to this policy.
Most of their accounts were acquired through Dictaphone and are Dictaphone controlled!!!! TT has picked up an account or 2 on their own, but most work is handed down by Dictaphone.
Of course, there is always TT mgmt's excuse of it being a holiday, doctors on vacation, low census at hospitals due to patient's not getting admitted due to a new year with insurance new deductible, and of course, that always EXCUSE of new accounts coming onboard (and NOT), but we can't tell you about it !!!!!
They are actually trying to get rid of MT's who have tried VR and did not like it, so are continuing to get paid their normal, low line rate by doing straight transcription, like we get a FORTUNE at TT anyway for straight transcription. But mgmt has to find a way to keep their paychecks GOING UP AND UP . . .
If you're extremely lucky you get 9cp. Experience doesn't seem to count much anymore. nm
s
Well, Medivoxx's HR people need to be fired
it sounds like. That's CRAZY. No company in my 20 years has made me jump through hoops like that & transcribe that many 'test' documents. You can tell from a couple of reports & maybe a multiple choice questionnaire if the candidate has experience or not - not to mention checking references... I guess I will cross Medivoxx off my list until they learn how the MT hiring/testing process works.
I dont' care to read the packet anymore.t
I was all a twitter when the letter first came, email, whatever,nervous that I was gonna lose my bennies, worked myself into a lather...now I don't give a ****. Let the chips fall, I'll survive it. I even forgot it was October, thanks for reminding me. 6 days until D day. Whatever..
I read on this board that someone heard they didn't anymore(sm)
I don't know for sure.
I know people there who need to be fired and they won't fire them. That just simply sm
is not true. They are a very nice company. They have benefits which include PTO and sick time.
CBay fired more people via conference call.
...including one that they tried to get rid of in December but felt compelled to keep.
I agree...change can be hard but it doesn't hurt to try...
especially if you are unhappy at your current company...and if you just hate being an MT, time to find a new line of work...Happy New Year everyone!!!
I don't work there anymore, but I know people who do, and she did not leave. pls r/o
That person has not left the company, and she is still wreaking havoc. LOL
In my opinion what you make is confidential and I have seen people get fired for discussing rates.
That all goes along in confidentiality agreements. I am in agreement with you though..it really is not anyone's business. If they want to know, they need to ask the company. The company will probably tell them.
oh yea they fired a couple of people for sexual harrassment and breaking into mt's computers.
.
read again; not only does the paperwork say Hard Wire ....
nm
The contract doesn't read that way....
The contract says that the invoice is due on the 16th from work done on the 1st to the 15th and the check will be sent on the 31st. The pay schedule seems in line with the going rate .08 cents for transcribing and .03 cents for editing.
Read the archives. Doesn't pay much, you
pay expenses and get reimbursed.
KyMT read her post below...she doesn't
work weekends or evenings anymore because she has been doing this for years and refuses to be a slave now. Hypocritical huh?
Yikes? I know it might be hard to believe, but there are people who are happy with MQ.
I just happen to be one of many. No weekends, time 1/2 for holidays if I work, 10c per line, fast platform, and every day I learn something new. Have gotten offers from Transtech, MDI-MD, Hypertype and Webmedx, but I'm still with MQ. I'm not stupid, far from it, I just KNOW that they are all the same. MQ happens to be the biggest and some people just can't handle that. They will bounch back, just wait....
The reason PT people have a hard time/
is because the majority of PTers are very cavalier about schedules. They log on or log off at will, despite the fact they agreed to work specific days and hours. I'm sure you are very reliable, but even the company I work for will not hire PT anymore because they are either undependable or they work a month or two and quit. That's a lot of energy the company has to put in for no payoff.
Ohhhhh, sooooooo true -- Transtech tech people absolutely stink anymore since ____ left. He was the
greatest! Hated to hear that he had left. We got some real doozies for tech help now. The MT ends up training them. They are clueless as to what to do when we need help. TRUTH!
They ALWAYS have a BAD attitude in their voice, too -- like we MT's are a bother to them -- thought that is what they get paid for.
I find it hard to believe with this new pay plan coming out soon that they will be paying people
that rate and I understand all offices will be paying the same base rate and I seriously doubt they will be paying all MTs 9.50 base rate with incentive to get 2 more cents at 1600 lines. That is more than they are paying most now and have stopped giving raises.
I had a hard time making money. Nice people though! nm
nm
Just because people are super nice, doesn't SM
mean the company is so great. Everyone at Spheris is real nice too, but don't think you would like working there.
Doesn't seem a valid point to me. Most people can make 250 lph sm
so why not do it making 8-9 cpl (or more) and make $24-27 per hour? I don't think $15/hour is much nowadays, but that is just my opinion. I made that 10 years ago in an office setting -- hate to think of going backwards, although I do reailze that is the trend in transcription nowadays, sad to say.
I just hope he/she (and everyone) finds something that pays more than that, especially for IC work. 
If poisoned pet food and toys doesn't keep people (sm)
out of Wal-Mart (and it doesn't seem to, read the blog Behind the Counter), I can't see it stopping offshoring.
Not to excuse it, but I've watched the trend over the last decade, and I honestly think a lot of companies offshore only because of the bottom line; transcription is one area that hospitals are always trying to cut and the pressure to drop line rates is tremendous. I used to take several calls a month at the small MTSO where I used to work requesting us to drop our per line rate. It ranged from whining and pleading to outright threats of losing the account if we didn't comply. It was a constant aggravation and stress.
I think some companies dipped a toe into offshoring just to try to keep up and then it trapped them into continuing so as to meet expenses and the TAT. JMO on the mid-size MTSOs; not sure how it worked in the big ones.
dag you people can't read
x
Don't you people read well?
The *original* poster was complaining about a last minute notice of DOUBLE PREMIUMS.
She ALSO complained about the pay dates.
The RESPONDER chose to *only* comment on the pay dates, *not the main point* which was the double premium.
I poste you conveniently ignored the MAIN point, because that person DID NOT address the double premium issue.
YOU POSTED that that she did not (ignore the main point...)
She clearly did - and what is so clear by this thread is that you at KS stand by the handbook after the fact when all you had to do was REMIND people in advance of the extra deduction.
Yes, things may be in the handbook - but people HARDLY MEMORIZE THEM!! In this economy, it would have been the *considerate* thing to do!
Just so happy I don't work for the snarks at KS!
As of now, 275 people have read the post!
x
Just means over 200 people have read it....
x
Oh my goodness...why can't people read
what is written? I know that you are part of the management team of the company, but for goodness sake, can you please get it right? I said I FINALLY received payment of the first check when the answer to why I was not paid was I just didn't do it, etc. The second payment is still not here. I think what speaks volumes are people like you - who told me that you come here and post and bad mouth those people that you feel are bad mouthing you - and think that no one will notice. I have another job with a company that pays their bills and pays their people and do not hire people simply to get their backlog down and then screw them. I have said nothing that cannot be backed up by voice mails, emails, instant messages,etc. from either management or a management representative. Also - you can accuse me of tact not being a virtue that I possess, but honesty is far from what you displayed. The fact that there were others who never were paid as well speaks volumes.
I wish people read these posts correctly.
I am amazed that people here do not read the postings correctly and assume and go on and on about something that was not said in the first place. NEVER was the person posting about her father dying told to suck it up, NEVER. Arent we all transcriptionists and we have to listen and transcribe correctly what is heard? I am totally amazed myself that this just went on and on and it was NEVER said to the person whose father died.
This board is not to attack people by name. Please read about Keystrokes. sm
attack people by name. In Lee's defense, she has over 200 people working for Keystrokes now and accounts in a lot of different states. As managers, we have started taking on more of the day-to-day and HR and the clerical staff take care of the transcriptionists. It is a hard thing to learn as an entrepreneur but delegating is very important. We are finally seeing her do this, and things are much smoother. One person simply cannot do it all in a company of this size. I wouldn't want to own my own company for that reason. The hours she works would kill me and I would be divorced. The constant travel of this year would cause most people to take days off after each trip, but I have talked to her hours after she got in from a one-day trip for a meeting to sign a contract and while tired, she is still out there making sure that our jobs are secure.
No one was out to get you or to mess up your life. I am sure that there is more to the story than you are saying but I find it hard to believe that you were ignored. I personally talk to each person hired for one of my accounts and make sure that they have all that they need.
If you came during a hectic time and felt you were not treated fairly, on behalf of the company, I apologize. However, and this is not an excuse, with the growth that Keystrokes has experienced, there are bound to be hectic times and bound to be changes. I, for one, am glad that the changes make Keystrokes a better place to work. I hope that someday Keystrokes replaces MQ and Spheris at the top of the national companies and know that if they do not, it is because they refuse to compromise and hurt the transcriptionists.
Life is about choices. Mine has worked well for me. We should all help each other rather than carry around so much negativity.
OMG PEOPLE... it wasn't the hearing.. you have to read the thread
It was the looking into medical records to see if you would be costing them too much insurance.
Last word here - People here need to read a post correctly
I never told HER to suck it up. Why don’t you read postings correctly. Can you not make a distinction between me saying I JUST SUCKED IT UP as telling about my vacation and you saying something entirely different? What is the matter with the posters here? I am outta here for the afternoon. Everyone have a good time.
Lies, lies, and more lies. sm
I left a company that I'd been with for 6 years to go to work for All-Type. They lied and broke almost every agreement that was in my employment contract. You're NOT covered from day 1 on their health insurance. They expect you to do 5 times the work they tell you they expect. And their tech support is arrogant, argumentative, and worthless. And they care NOTHING about quality; only quantity. Plus they offshore probably 90% of their work, though they lie about that also. This was probably the worst work experience of my life, I'm sorry to say. Best of luck to you!
nothing but lies
believe half of what you see and none of what you read. this has not been my experience whatsoever. sorry there are people out there that try to ruin it for others. perhaps this person was let go and misses the money, so this is his/her sweet revenge. too bad, not true.
Lies lies lies
Filled out forms with personal health questions 3 times and still nothing. KS never paid a penny for insurance yet. Got an anon email between KS HR and insur guy. KS claims only 20 employees INSTEAD OF THE 500 to insur co for past couple years to avoid cobra and contribution. If your in the 401k better check your account. Several people waited 6 to 9 months for their own money to show up in their account after taken from their checks. THAT is not only shameful I think its illegal
Lies sm
they pay 0.65 cpl for editing.
Because not everyone is taken in by LIES.
The doctor doesn't trust it because he can see what NONSENSE it is and doesn't trust it not to cause a malpractice suit in the future. Pure and simple.
VR is the wrong road to go down.
Lies
What really is irritating is the excuse that they are using for sending work overseas....to staff nights and weekends. Are you telling me 30-40% of the workload is going to be nights and weekends. And if this were true, US MTs would never have to work a night or weekend. Personally, I work both and actually like working them.
I am just absolutely disgusted with the lies.
They are made up of a web of lies....
They lie to get you to work for them, and then they consistently lie to you about raises, incentives, etc. If I were you, I would keep looking elsewhere.....there are many companies that are hiring.......If you go with OSI, you won't stay long.
And herein lies the problem...
Unfortunately, our wages have lowered due to offshoring. One thing to keep in mind, which I have already told my relatives, when you go to the doctor or the hospital, tell them you do not want ANY part of your medical information being offshored, including dictation. Maybe this will put an end to offshoring and bring our jobs back home.
Recruiter lies
I have a friend who is a recruiter and she passes on information about the job she is hiring for - information given to her by transcription managers and human resources. If she tells someone something incorrect, that is totally NOT her fault.
I've seen her go to bat for MTs when they find out what she told them was not correct. She was VERY upset because she is very ethical and refuses to give out false information knowingly.
There may be some recruiters out there who lie for the head count or hiring bonus they may receive, but NOT ALL.
Yep, just one more of the lies. Major
account was VERY unhappy when they found out work was going to India, which is one of the main reason they lost it. See what it cost them in the end though.
so it seems MD-IT lies in its job postings (sm)
Every ad I've ever seen from MD-IT claims that compensation is based on testing and experience, and yet it seems that no matter what, the starting pay is the same insulting rate for everyone.
That's another one to add to my list of Places to Avoid - if they can't even be honest in their ads, I can't imagine what it would be like to actually work for them.
I suspected something was going on despite all the lies
and I already was working another job when they lost the account. There were sending so much work to India that there wasn't much work anyway, so I worked both jobs for a while. The MTSO was trying to get people to quit so she wouldn't have to pay unemployment.
Any company that offshores, lies about it like they did and then
gets caught is an unethical company. I don't care if they pay better, no ESL, etc. If you want to work for a company like that more power to you. My ethics won't let me work for a company like that.
Go spread your lies somewhere else. This is utterly false. sm
There are three people who do the training, and it is very thorough. How would you know anything about the owner? First of all, it is they not she. Secondly, I have worked at KS for 3 years and have never had any contact with either of them.
I am training to be a lead transcriptionist, so I have talked to a lot of managers, other leads and transcriptionists. All are very busy, and the accounts are not overstaffed. Every one of the more than 20 people I have been in contact with are very happy.
There have been no accounts lost in the past several years. If you were really an employee, you would know that no one has pulled an account and that there are new accounts constantly.
Broken promises? Very vague, don't you think? The employee book spells everything out. There are no secrets.
Either they let you go for one reason or another and your are bitter or you were never hired.
I think that Keystrokes is the most improved company I have ever seen discussed here or on other boards. They did have problems when they started but those are in the past. Current employees are either happy or being worked with to make them happy.
I am looking forward to being a lead and to staying with Keystrokes as long as they will have me.
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