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No, they kept me with all the layoffs, and my accuracy rate is upper 90s, so not worried about that

Posted By: nm on 2006-03-16
In Reply to: Or - perhaps you are afraid of being replaced - ;-)

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Not worried its going global. Worried its going to liars and thieves.
There IS a difference.
But it is okay for YOUR upper managment
to come on this board and bad mouth past employees, offer names to companies, and say half truths. So...I get it now, that is how the show runs, YOUR people can come on and say WHATEVER, but no one else can say anything negative about SHAPIN or it is slandering you? What kind of nerve does Shapin have? This is the most absurd post!!!!!
I made upper 40s with them 6 years.
My insurance was around $350 a month family coverage. I have been gone from them about a year.


Ironic though that upper management's SM

salary, perks and bonuses make yours look *cheesy* also. 


Right upper corner of this screen sm
See where it says SEARCH  -- ENTER transform, will bring up posts
accuracy pay
You all have it wrong with them. They pay for all reports but, the CLIENT sometimes does not pay for low accuracy. In my opinion, if you perform that poor of work, do not work as an MT because all clients need that accuracy. I own an MTSO and I know AccuStat and other MTSOs and believe me, the clients expect quality and all you MTs should know that!!!!!!!!
I am not upper mgmt. I am just a Transhealth employee. They have gotten

a bad wrap on these boards.  I don't know who has done all this, but I can tell you that their current staff (including QA) are the best.  The ESL account is a tough one but you have a good QA staff to help you get to know it and there are samples available for you immediately. 


You may email me and I would be happy to share more. 


Also, their insurance is available the very next month after employment.  If you start on the last day of the month, the insurance is in place the next day.



 


TT have several levels of coverage; I took the upper tier ($500 ded., 90%). nm
nm
I've made in the upper 40s and low 50s for several years now.
From 2 top nationals. Yes, it is possible.

Can everyone do it? No. Some people are better at it than others. Some can put their headset on, hit that pedal and keep on until it's all done. Others cannot sit still, don't have a very good skill set, are easily distracted or listen to too many complaints by others. Never let others help you decide how to feel about YOUR job.

Some of it will rely on your skill set, your mindset and your self-discipline. Some of it will depend on working for a company that you are comfortable with - comfortable with their set up, how work is divided, their base and incentive pay, etc. If you're upset, you'll not perform as well. If you're unhappy, you'll spend more time being upset than working and being productive.


Very disorganized. Unqualified ppl in upper managment

Speed vs. Accuracy
Medical transcription in the 21st century emphasizes production and speed. While your medical background is a big help, you will need to crank out the lines if you have any hope of making money, especially as a newbie. Please keep in mind the time, effort and energy expenditure versus the financial return. Finally, I would keep my options open, and not limit them to medical transcription. Good luck.
MPTools' accuracy

Hi,


I invite you to have a look at a page discussing MPTools' accuracy.


vJoe


Precyse accuracy

My employer outsources to Precyse Solutions. Today I was searching for something in one of their reports while listening to the dictation. I found multiple errors including misspelled words, omitted words, lower case words that should have been upper case, etc. I also saw that they added four or five extra spaces on the end of each item on numbered lists and three or four spaces between the number and the first letter of numbered lists. As we all know, these things add up. I have been debating pointing this out to my supervisor. Suggestions are not encouraged where I work so I think I am going to keep quiet. Anybody have a similar experience?


Precyse accuracy
Does anyone know for a fact that Precyse outsources to India?
that is not true! They do value accuracy sm
and attention to detail!

don't know how long you have been doing MT but there are folks who have accuracy, attention to detail and productivity also. If you have them all you will also be offered a betterline rate!
The accuracy is also important when they end up -
in court. This year I was a juror for an assault/'attempted murder' trial. I tried my best to get out of it, seeing as how my company doesn't pay for jury duty. But, when the attorneys were screening the potential jurors in the courtroom, asking among other things what they did for a living, you should've seen the judges face literally LIGHT UP when I told her I was an MT. I knew immediately she wasn't letting me off. The defendant's attorneys weren't going to let me go, either.

And later I could see why. While in deliberations, we were presented with a pile of medical reports that were at least telephone-books thick.

I was the only one that knew their way around those reports, so that was my job to read through them. I was grateful that the transcriber of these reports had been very accurate, with few blank spaces. The doctors in the key part of the reports, which had to do with the forensics of the stab wounds themselves, were accurate and to-the-point, and there was no confusing double-speak. That would've been even more important had a non-medical-language-understanding lay-person been assigned to read through the medical evidence.

As it turned out, these well-done medical records had evidence with regard to the placement of the stab wounds that proved without a doubt that these wounds were made in accidental self-defense, and not as the aggressor. This prevented an innocent woman who was being beaten by an abusive husband from going to jail.

So, the records we type every day, day in and day out, can have far-reaching consequences that we'll most likely never even know about, but which we should always be thinking of.
LOL Everyone I guess that says something good about a company is upper management.
Make sure you get your facts straight before you call me upper management.

If anyone would like to email me, then that is okay with me. I dont know how to add my email addy on here, but if you let me know how I would surely like to email you.
This coming from upper mgmt. Read other posts
nm
It is a Pakistani company, all upper management are pakistanis.
:+
If you fall below 98.9% accuracy twice within a year, sm
they dock you 1 cpl.   It is on page 10 of the information I received from the recruiter.
From the info they sent me, they require 98.9% accuracy, sm

and if you fall below that 2 times within a year, they dock you 1 cent per line.  If it happens 3 times in a year, you're terminated.  As I recall, pay scale was something like .074 cpl to 10 cpl (think the 10 cpl.  The benefits seemed decent enough.  I have never had anyone give me any warnings or whatever regarding my accuracy, but most companies require only 98%, and the thought that if you fell below almost 99% twice within a year they would dock your pay was enough to back me off.


Their test is rather easy, though, I must say.  Good luck to you.


I did ask that, it would increase accuracy, productivity, TAT....sm
She took me off one of the two clinics so now I only have about 35 docs and maybe 10 specialities, but I believe this is only temporary since I am having trouble familiarizing.  I just get the impression that I am not up to par where I should be and I'm surprised, as I'm a quick study.  And to pour salt in it, my two QA people on our Messenger List notated next to their names yesterday that they were typing ___ and listed my account name.  These ladies only type when backed up.  So I think I'm bogging them down:(   I feel so inadequate, and for less than 8 cpl.  Oy.
layoffs
the Heartland MTs did not get laid off because they wouldn't or couldn't do weekends, or for poor quality. They got laid off because of the bottom line. I know about the kids excuses, etc., but in this case, it was not the case. They were laid off through no fault of their own. My latest and greatest audit on a report MT'd and QA'd from India - Dictated: Pate is balding. Transcribed: Pate is bowing. If it wasn't so funny, I'd cry.
Layoffs

I didn't even get the invite to the conference call.  I was working one day and started getting an error message that my account number was inactive.  Through a series of emails and phone calls, I found out I had been laid off!  Thanks a lot!  I just found another job working as an IC.  I think I'll be much happier! 


the layoffs...
were about a year ago, so that's not current news. I felt the conference call was superior to any communication we have had in the past. She was up-front about the vendor situation and it sounded more hopeful and positive than previous quarterly meetings which focused on the business end -- this felt more personal and pertinent to what the MTs want to know. Any time I have emailed Patty she has been prompt to respond. The loss of the Santa Clara people (executive level), while unfortunate, would be expected in a business model like this. I agree with the reasoning that it was due to redundancy.
Accuracy is demanded, and follow BOS to the letter.
x
On the old typewriters, my mother could type over 100 WPM with 100% accuracy -
She was always very proud of the fact that she never had to use correction fluid or paper or ribbon or whatever they used back then. She had been typing so long and was such a perfectionist. I am not quite as accurate since I have the computer to do so much correcting for me, but I am still pretty darn fast, and then my daughter won every speed/accuracy keyboard competition the whole time she was in middle school.

It definitely can be done...
Heartland Layoffs
Were you aware that they already laid off about 30 US-based MTs at the beginning of APril... with only 1 week notice?

I was one of them. They lost an account and simply dumped everyone for whom it was a primary account. They begged all of us to take on secondary accounts not long before that, but at the time of the layoff call they said there was no work on any of the secondary accounts. And, BTW, your conference call sounds exactly like ours.
Heartland Layoffs

First of all, I would like to say that I sympathsize wtih those that were laid off at Heartland, however, I believe that that there were probably indications that this was going to happen, I for one, remember seeing a LOT of job ads for Heartland and they suddenly stopped on the 2 major transcription job boards. For me, that was an indication that something was going down the tube.


I also do not agree wtih offshoring, but when I read the posts on this board, I see one theme over and over; that being laziness in general. I see posts where people gripe and complain about having to work weekends or nights or whatever and wanting to get paid decent money, but they want to only be able to work 8-5 Monday through Friday.  I have been in this field for over 20 years and I believe that I have always pulled my fair share.  I have seen it in the company that I work for now, and the work load goes up dramatically on the weekends, because NOBODY wants to work and as we all know, medical transcription, for the most part, is a profession that is 24/7.


Sadly to say, our society has become one, where we expect to have something for nothing. Meaning that we want the nice thinngs, but we don't have to break our necks for it.  I hear of friends who are giving their kids brand-new to almost brand-new cars in high school.  Heck, when I was growing up, if I wanted contacts, or a car, or clothes, I had to detassel corn or work in a fast food place to get the money to be able to have those things.  I don't see that happening now, and in essence, that is why so many of our jobs have been offshored.  Its not only a cheaper labor cost, but most of these people in general have a better work ethic.


My company takes pride in the fact that it doesn't offshore and it will be a cold day in a very warm place before they do.


My only advice to those that were laid off is to hang in there, send out the resumes and hopefully, you will be able to find a new company that will treat you like an employee and not a number.


 


 


 


Heartland Layoffs

Some people seem to be missing the point here -- I also do QA as well as medical transcription and I generally am working MANY hours a day and usually 6-7 days a week, because I know budget-wise what it takes for me to surviive. 


As a QA person, I see a quality of work that is totally unacceptable and it is from American medical transcriptionists.  I read about people saying they can do X number of lines in an hour, or that they type X number of words a minute and as a QA person, that is usually the persons report that has 10 or more blanks in it, because UNFORTUNATELY they are more concerned about production than they are quality. 


I sometimes wonder how many medical transcriptionists go back and re-listen to a report they have typed and then are able to figure out what the doctors are saying?


I have worked both inhouse and from home and I really have to agree that if someone TRULY wants to get started in this field, then they should work onsite first to truly get a grasp at what medical transcription entails.


There ARE people who are medcal transcriptionists who DO work long and hard hours and ARE getting shafted by the companies they work for, but quite frankly, I am tired of the ones who have toddlers and small children at home and whine about how they can do this work and take care of their kids too  -- just because you work at home, dosen't mean that your children can be underfoot all the time and it is also learning about priorities as well.  If you were working on the outside, you would NOT be allowed to take a huge amount of time off for kid activities or family activities, so the MTSOs do have legitimate gripes when it comes to employees not working when they say they will or keeping to a schedule, and this is where I am coming full circle when I talk about a work ethiic  -- it has slowly and steadily been disappearing over the years.


 


 


 


SPI in another round of layoffs
Last week they announced they were dropping the smaller hospital accounts that used domestic MTs, today they emailed QA staff and had them call in on a conference call just to tell them they no longer had jobs.  So this nice big foreign company who came in and assured everyone how the company would be bigger and better only took 6 months to start weaning out all domestic staff. I wish the facilities knew this.
Focus layoffs?
Why did people get laid off at Focus?  I worked there a few years ago but it was a joke with the editing.  I hope its because work is coming back to US companies and US MTs.
CBay layoffs

Where's everyone planning to go now that Cbay has laid off the rest of the editors?


Oh, Lordy... NO Layoffs! sm
Acusis DID have to lay off some MTs about a year ago when they lost a big account. There are NO layoffs currently - unless you know something I don't know.


Yes, Layoffs coming
Red Team teleconference yesterday advised us that company-wide layoffs were imminent, not only for the Red Team, but all teams, including corporate staff. Word is that 27 were terminated today.
layoffs and hires
Can someone explain to me why a company would lay people off and then hire new people?  Were they just getting rid of the riff-raff?
Forgot to say that I value accuracy over speed...sure I could go fasther but at what price? NM
xx
To MsAnonnieMouse below re Heartland layoffs

While there are many employees in all areas who fit the poor work ethic you describe, it is by no means anything but a lame excuse for greedy corporations to do what they would have done anyway.  It goes along with the jobs Americans won't do we hear so much about these days.


I do think the handwriting has been on the wall about Heartland.....er...I mean HEARTLESS for some time.  I personally don't and never have worked for them but I've been hearing for a year or so that their ultimate goal was to do exactly what they just did.  Still one can hardly blame those who chose to stay and watch the ship go down, it isn't like HEARTLESS doesn't have lots of company these days.  I believe I actually read somewhere that companies are rewarded tax-wise for shipping jobs overseas.


Now is the time for all MTs to prepare for the future, although I have no clue as to what career or occupation would immunize employees from the exact same thing that just happened at HEARTLESS.  A casual observer can see the increase in the number of job postings for VR editors so the next step will be unless we are willing to spend all day every day transcribing impossible ESLs, mushmouths, Speedy Gonzales and all their kin, MT is going to be gone.


There is also something to be said for the way MTs in most, if not all, companies are treated.  Here we have QA people who search for MINUTE things or even WRONG things to correct so they can meet their quota or whatever they are evaluated on.  Why, I even had one QA person correct Tessalon Perles that I had transcribed to Tessalon Pearls.  Cold hard fact of life is the suits at the corporations care nothing about quality, they just make a show by saying they have QA people to ensure quality.  HA!  The hospitals care nothing about quality, only the bottom line.  The physicians (most) care nothing about quality, only their insurance reimbursement.  So there you have it, a grim future for all of us.


Lastly, anyone who falls into the jobs Americans won't do and offshoring is necessary because there aren't enough qualified Americans, is nothing short of a fool.  What they mean is Americans can't and won't work for less than it takes to maintain a decent standard of living and the cost of living in the good ole U.S. of A is not cheap.


I have nothing to offer the employees of HEARTLESS other than that my heart aches for them and their plight and I pray each and every one will be able to find a decent place to work in the short term and that they will be looking to see how they will survive in the long term.


GOD BLESS ALL YOU EMPLOYEES OF HEARTLESS, INC.


I haven''t heard anything about layoffs..
and I work there...not that that surprises me or anything.    Was this a particular office or just certain accounts?  I'm currently looking for a new job, but I'm obviously curious and would like to pass this along to some of the other MTs so they know what's coming.  Thanks so much for any help!
Anyone heard about layoffs from Cbay? sm
Someone posted elsewhere that they had been laid off by this company.
Wonder if other companies plan layoffs?
Please post so I will know where not to apply.  TIA!
TransTech upper sent out email for blackout on vacation for several days, so only a grain or 2 jobs

available due to some MT's on vacation *probably looking for job*.  We are TAT up-to-the-minute, so NOTHING to get excited about at TT. 


Same ole grab-it-while-it-is-there workload.  LOW, LOW, LOW.


Oh geez, when I saw "ax", I thought we were having layoffs
My heart went into my throat. I normally associate ax falling or the term getting the ax with being terminated. I was relieved when I saw it was only about going to VR!

Whew...time to slow my heart rate down, lol!
The news always announces pending layoffs
and company closures.  If the news would know about it in advance of closure, it would seem like the companies had announced it.
I disagree. Accuracy of patient medical records should not be dependent on how smooth your life is

at the time.  If you had quality issues, and they were being sent to you, which is a warning, then you should have been extra careful.  Our clients deserve a perfect product regardless of what life is handing you at the moment.


 


University of Iowa Med Center announced layoffs yesterday
I think the news report said they were getting rid of 130 people now, a total of 200 this year. Fortunately (their word, not mine), they're not going to have to make any cuts in people who have patient contact but in administrative areas (that'd be us). Truthfully, I'm not sure if they even still have in-house transcriptionists, but you know that if they do, they'll be the first to get their marching papers.
Like I said -- I'm not worried. No need for you to, either! :)
..
Worried
I was told pay day was 1st and 15th. Do not know if pay day is different for employee vs. IC. They pay from 2 weeks behind. Your invoice from the 1st does not get paid until the 15th. It takes a LONG time to get paid.
Worried
I had an invoice for 2 days work on 11/1 and did receive that until 11/25. Two more invoices in since then and still have not received my first 2 week paycheck. I am functioning on no funds at present.
Worried at QT also. SM
I also feel like things are happening and we are being kept in the dark. The work and the pay are there and that's good. I don't like unnecessary e-mails, so that is good, but instead these days it seems that the lack of communication is ominous. It seems that they are cutting back on every expense that they possibly can. Raises seem to have stopped quite a while ago. Why discontinue the IRA program if everything is fine? Is the rumor true that they only hire ICs now? I am a little worried, but I hope the company is okay because I still would not want to go elsewhere.
I'm worried about that too.
nm