No silence here... sm
Posted By: m.e.d. on 2007-03-31
In Reply to: Oh, I'm sure they weren't! But what I meant was, (sm) - the silence from them is deafening.
My supervisor has made herself more than available for the last three days. The only thing she asked was not to be called on her home line, which I can certainly understand. She's answered my emails promptly and I appreciate that because she was probably caught just as off-guard as everyone else was by the changes.
Did you check in on the site today? Below the daily BL report, there is a lengthy and (I thought) reassuring post. It's SATURDAY for pete's sake!
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Re: No silence here
If you read the BL report again it says nothing will change (benefits, keystrokes, etc. - there was a post here somewhere about keystroke computation decreasing after a buyout)- in the 'near future' -kind of sounds like 'for now' from the meeting. I was hurt by the clandestine, cloak and dagger, don't ask questions nature of the meeting notification, which caused a sleepless night, followed by the bombshell meeting, which has caused more sleepless nights. All I wanted was a decent place to work and to stay there. I guess I will dust off the old resume, tighten the budget to cut expenses as much as possible, try to research some options (any suggestions?), and hopefully time things so there isn't a break in pay. If I were you I would listen to the MTs here who have been through this kind of thing before, unless the hybrid company really is ground breaking and the shape of things to come. Maybe you could also study the banking industry. Same type of deal there with lots of mergers and people being cut loose.
The silence is really bothering me, as well...
 very different from the company I joined last year.
Transcend--don't suffer in silence with no work!
I am a Transcend employee, just another MLS at the bottom of the heap. I'm not a supervisor, I'm not a QA person, I'm not a team leader, I have no special superpowers, and I have no authority to do anything. But I spoke with a regional manager this morning, and I learned some interesting things, and I was encouraged to share them.
First of all, if you are on an account that consistently runs out of work, TALK TO YOUR SUPERVISOR. You might need to be reassigned. They have accounts that are going out of TAT all the time and when that happens, they have to pay penalties. There is plenty of work to go around, so no one should be running out of work. Again, if you are, TALK TO YOUR SUPERVISOR.
Second, the majority of the clients, I was told, do NOT allow their work to go offshore. So the only work that is being stolen by India is work that the clients are allowing to go there.
Most of the work that does go offshore goes (a) because the client has not prohibited it, (b) when it's night shift in the US it's day shift over in India, and (c) it's an account that has a 2-hour required turnaround time, and there might not be enough MLSs in the US to cover the account on that shift and meet the TAT requirement of the particular client.
I was also told that they will ALWAYS give the work to a US MLS by preference, rather than sending it overseas. If you are on a shift and an account where you don't get enough work, TALK TO YOUR SUPERVISOR.
There have been problems in the past with managers and supervisors who have not done the best job of allocating the work for their teams. The new COO (you should know who that is if you read your e-mail) has said she has an open-door policy; you can call her directly if you can't get anywhere with your supervisor. I have also been told that I may give out the phone number of the regional manager I talked to, but I'm not going to post it publicly. If you get nowhere talking to your supervisor, and you really do want some help, reply to this message by e-mail, and I'll give you the regional manager's number. But do try to resolve things first with your supervisor.
I realize that some of you reading this will not believe what I'm telling you. That's your option. It's still a free country and the thought police have not taken over quite yet. And some people would rather grumble than do anything to try to fix their situation. But if you truly, sincerely want to work, and you need more work than you're getting, do something about it.
The rest is silence? I suppose, really strange, never mind, I can get a list elsewhere...nm
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