No problems with the Indian techs setting you up or any problems with their program? Bud of mine
Posted By: had an awful time with Tech Support & ExText there on 2006-07-05
In Reply to: Advanced is great! - me
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Do they still use Indian techs in India to set you up
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Can you use the ShortCut program with DQS? I'm getting different answers from the techs. nm
nm
The Indian techs toasted a friend's system when she tried to
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You'll have too much down time and their Indian techs are IN India! Pay is late, too. nm
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They'd take you on, but their Indian techs and office support makes for an awful way to start you
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They're the old Lancesoft, have Indian techs, terrible service, and pay issues. Friend was with
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You'll regret it. Indian techs in India, late pay, lack of communication. nm
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lab techs make WAY more than i do
Let them work weekends. They also get tremendous benefits. Don't call me shallow, dickhead.
The techs that knew anything all left.
They had 1 guy once that knew nothing and did something that made a bunch of computers crash. I would be very leary about letting them install anything on my machine.
That's a bit misleading. It is NOT just the IT department. The techs sm
who allocate the dictation files to you nothing to do with IT. If you have a computer issue, they will get someone from IT for you, but Marie and the rest are not part of that department. The ENTIRE COMPANY is based in India. Yes, they hire American MTs, but the company is in India, and they at one point even lied to the MTs and said work was slow due to Christmas (this was in the middle/latter part of January), then one of the techs admitted they had outsourced to an Indian MT company.
They are not the worst company to work for -- the pay is decent and on time -- although I never cared for the way the work was allocated and I absolutely DESPISE the fact that they are now lying and misrepresenting themselves in their ads saying they are based in Kentucky. There is a residential HOUSE in Kentucky owned by the Indian owner. Why not just be upfront about it in their ads?
Focus is Indian run and you'll be editing Indian
work, so seriously doubt you'll make a bunch of $$ on editing. 99% of the MTs love KS. If you'll just scroll down the page you'll see dozens of posts about them.
If they have stuff in weird locations, the techs will
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Probably not - I believe they are Indian run or Indian based company. nm
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Go to their Indian website or other Indian websites
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setting a bad name
Please dont allow this poster to set a bad name for all of us that didn't graduate from Andrews I believe you are what you make of yourself, and the effort you put into what you do reflects on who you are, not what school you went to. This poster should quit making excuses for his/her bad luck.
I still think you are setting yourself up (sm)
to be the PAYEE to this woman when her attorneys get done with you. You need to take this up in the correct place, not on an anonymous board. You still haven't answered the question - WHAT have you done, or your friend (besides threatening here) to secure payment? Did you do the formal demand letter? Have you notified the courts? Filed the complaints? You can threaten and post all you want, but it's not going to get your money. Do the right thing - you are not sounding very professional or mature in your handling it. Sorry, but that's the impression you are leaving.
I think that setting a $$ amt for FT is ... sm
ridiculous. I don't understand why it can't be hours worked, i.e. 40 hours if FT or 36 hours, or whatever. Their reasoning for not having a line amount anymore was because of VR, but an hour is an hour whatever way you look at it.
I think that's what it is - a speaker setting.
I can certainly understand their needing their hands free; I hear them on the computer all the time, usually just hitting one key repeatedly as they look for lab findings. But that's when I have the most blanks, when I can hear the nurses and clerical people talking better than the dictator.
I see nothing wrong with them setting a
time frame for when you can or cannot work. The IC is not the only one working, and all MTSOs need coverage at specific times. If they advertise for an IC for weekends or nights only, then that is when they need the coverage. If they have 10 people on 8 to 5, then they don't need anyone else then, only for shifts they need covered.
On the pay matter, yes, they have the right to say we are going to pay xx cpl. You then have the right to counter back or not take the position.
Just because you are an IC does not mean you can work for whatever pay you want or whatever hours you want. You can pick the hours within the timeframe they need someone and you can decide what pay you will accept. They just cannot hold you to specific hours, only a certain timeframe.
At my IC job, I work at night and have until 6 a.m. the next morning to get my work back. I can begin whenever they send the work and not do any of it until 3 a.m. if I so desire. However, I cannot tell my manager that I will work 10 a.m. to ??. If she does not need the coverage she is not required to meet my specifications.
Happens in the home setting also
More than you would imagine. Tons of management paid to slough off their work to the idiots who take it.
Thanks for setting my mind somewhat
nm
D&L setting the record straight
I posted this below - but moved it up so it does not get lost in the soup.
I understand that I may have been a pain in the butt - but business is business. I have left D&L so feel free to go back to work or continue if you enjoyed / enjoy it. I won't be bothering you anymore. I left D&L, I was not fired or let go, and my concerns are valid to me - does not matter to anyone else. so any problems they may have should be reevaluated by those applying. I do not see them going downhill - I have not heard anything negative, and personally - the people who work there the worker bees - are a great group of people that I would keep on my friends list. And they do have plenty of work, the pay is compatible. My personal feelings and opinions have nothing to do with the co-workers or the IC trans - or the work they offer. So again, I guess when I left I did them a favor and took the problems with me - or not. So now you all can get back to getting the scoop on the employer and not the employees.
As for those of you who say I was the beast I do not recall bringing anyone on for a short time, or having problems with any transcriptionist. All Transcriptionist at D&L have been long term employees, if they did the work. I am in frequent contact with many who are still there - on a different level of course, and had you been made to feel bad, you should speak up - this not only for those who dealt with me, but with anybody. I know that without good transcriptionists, a transcription company is not going to make it.
So again, my aologies if I hurt your feelings, work is work, and to get a paycheck I did my job. So again, try to get information on the company, not the employees, but also use your better judement in order to run the company you own - as an IC. I appreciate everyones comments on my performance etc at D&L, no hard feelings. If that is the reason why so many of you had problems, go back - they are hiring and I am not there.
Setting the record straight here, sm
I used a poor term, cheesy, because that is what these unthankful people used in THEIR posts, some called their own gifts lame and said things like it stinks to work for a company who sends out dollar gifts, I wish were more appreciated, or I'd rather have cash.
I wasn't meaning it in any way other than OTHER people come here complaining about their companies, complaining about their gifts, and I thought maybe it would be nice to let them know that Diskriter is a company that values their employees. EVERY year I have been here I have gotten a bonus, as has everyone else who qualified by years of service. My gosh ladies and gentleman, get over yourselves.
I was not bragging, only saying I am happy at my company and feel they value all of their employees.
It could be a setting. Ask your employer to check it. nm
nm
First line should be *hospital* setting -- NM
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Setting the record straight
I have been with All Type for quite some time and never had any problem with management or pay - EVER. A contract is a legally binding document for both the company and the MT and not so easily broken as you portray. The employee handbook and the contract that are signed by employees have very specific production requirements. These have been in place for 3 years that I personally know of and not changed. There are 2 sides to every story and I wonder if you would care to share if you were actually meeting those requirements or if what you are saying happened occurred because you did not meet them?
Any company out there that allows you work without setting a schedule?
I am looking to pick up some extra cash but cannot really commit to a set schedule. There are a few times a week when I have a few hours (especially on the weekends) that I could type and would love to do some extra work.
If IC lets co. use her as employee, setting sched,
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I love you. Thanks for setting my mind at ease.
 Thank you so much. You don't know how much your post has helped during this difficult time in my life.
I believe the speed setting varies with platform
Some are actually able to increase the speed more than other platforms, I believe. That might explain the difference.
I use the Escription/Editscript platform and love it. I have to admit I am blessed with a great account that has some truly excellent dictators and I've no doubt that makes a huge difference.
I think VR is something one either loves or hates. I'm apparently in the minority that love (as do my hands and wrists and shoulders!).
I spent years in the hospital setting
had no clue about working from home, did not know there were companies even doing transcription from home. What also gets me is the fact that people will state they do not have work, sitting by waiting for it to come in, working all kind of weird hours to make a line count. It is no wonder and the MTers are to blame if the companies take advantage of them because they let them. How one can wait on work day after day is a mystery to me.
Thanks for setting the record straight. I was going to apply with them but that scared me off. NM
maybe we're hoping companies listen up when setting
next year's goals...
The setting your own schedule thing varies. For example, physicians who work in the ER may be
independent contractors, rather than employees, if they are moonlighting on weekends or whatever. But notice they are told what hours to work... There's no way to keep a transcription service alive with people working whatever hours they feel like whenever they feel like. That's just not reasonable.
I tell people the same thing, that was told me....and you 5 years in a hospital setting to be able t
nm
Does the MQ DQS program contain the ShortCuts program, or do I need to buy it? nm
nm
DQS is not a "Medquist" program, it is a program used by MQ. (nm)
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I bet you 1 million $$ you won't find one on mine. Mine is
2 years old and it does not have a 9-pin serial port, nor does it have a game port. I have used both ports on other computers so I know what both ports look like. I also have a company provided computer and it does have the ports on it.
Used to use this in a hospital setting, admin could change the number of characters per line (sm)
at one point they had us typing an 80 character line. Talk about zapping your line rates down. Of course we worked for an hourly rate so it really didn't matter, just management's way of pushing us to do more. They only required 800 lines per day for a FT MT so they were trying to get their moneys worth I guess.
May be set on incorrect file setting? type of file??
If you are using, for instance, Express Scribe to listen/transcribe, there are about 10 or so types of setting for the file you use, wav, mp3 etc. If so, go to the top of screen, look for setting. I just click all of them.
You can't program everything into ....sm
an expander (like you said)...and frankly I've found that on most dictators I do minimal editing of reports because the quality of the drafts is pretty darned good. I usually receive at least a handful of reports a day that I maybe make 2 or 3 Keystrokes of corrections... yet I get paid for editing say 60 lines for the entire report, and move on to the next report. I bet none of you "naysayers" will be fussing about getting paid for not doing more than reading when you actually do editing with a good VR program!
What VR program do they use?
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bad program?
I agree with low pay, top heavy management, but what is it about the program that makes it bad. just looking for some exact insight unless you mean because of the way it pays out?? hope this doesn't sound stupid.
thanks.
What is NTI's program?
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program
Yes you can download in batches of 5 but to complete one and go to the next i believe you have to be online or you get some funky error message.
Which IM program are they using?
Most of them have security features that you can change so that you may save conversations.
Or I would agree with the previous poster and use the print screen feature. You don't have to actually print anything, but use it to copy the conversation and paste it into Word.
AIM program
I was in the AIM program. Basically you work as an intern and do real work from real doctors with a Turn Around Time that has to be met just like if you had a job. You just don't get paid. I liked Deb. She was a nice lady. I stayed in the AIM program for 6 months and got a job before I even finished it.
You don't say what program you were using or what
foot pedal. You may have a foot pedal that wasn't compatible with your program or you needed to download drivers.
SUM program
Maybe buy this program and work through it on your own?
What is the VR program they use? nm
nm
prn program?
Haven't heard about this. When did this happen, only for some accounts or what, do you know? TIA!
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