No packet or phone call..maybe I'm TOAST!
Posted By: Washington State on 2005-10-03
In Reply to:
NM
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MQ Phone call/Packet
Got the call and yes the packet is suppose to be in the mail in OCT--never gave it a thought that each packet might be different--as stated before none of my questions were answered. Read that the Houston office is closing, are they merging with Dallas??? Is there anyone out there still working for the Foxboro office and will they be one of the offices that will be closing in the future???
Phone call (sm)
I have a feeling I might miss this famous phone call because I never answer any call I don't recognize on my caller ID, especially 800 numbers (I hate people trying to sell me stuff -- including MQ LOL).
I wonder if it will say MedQuist. Oh well, I'll just keep reading the boards and probably just as good as the phone call!
Sorry to hear about your hospital stay. Hope you feel better and more together soon. Wish I had an excuse to not have my mind together...
ANY MQ SE GET THE PHONE CALL YET?
What is this all about?
What phone call
are you talking about?
phone call
Can someone relay exactly what was said on the phone call. Was it just talking about the W account or talking about the company being sold or what. I work on a different account and I have not recieved a phone call, please clarify. Thanks.
I got a phone call from L - sm
and then a call later from the office when they needed me to stop work and send in my time and lines.
It was pretty fast.
Call them - someone can help you over the phone
Great company. If you've fallen through the loop it's probably because they have a lot of other applicants too. Give them a call. They're great people.
Did anyone receive a phone call yet
or is this all speculation???
No phone call, but a thought came to me. (sm
I wonder if they are sending out individual packets which might show the level of the employee and the rate of pay they will pay for their status and account. Since this would be on an individual basis that might account for some of the "wait and see" we are getting. Wow.... October is a long way off.
Hopefully whoever gets a call first will post and let us know whatever they find out.
Warning about the phone call from MQ...sm
After reading the boards about the new MQ plan I went to Qnet to see what I could find. I haven't received the packet yet nor had I received a phone call (or so I thought). I found a section that stated I received a phone call on Sept 15th and that I had received paperwork. I wondered what the heck was going on. Checked my caller ID and sure enough on Sept 15th there was an 800 number (after typing it in Google I found out it was Medquist). After talking with my husband at dinner about the new plan and the phone call he finally (after 2 weeks) tells me that they called and HE told them that I got a paper in the mail. They never called ME back or asked that I call them with questions. So you might want to ask your husband or kids if they talked to someone. 
Start with a phone call! sm
Call the offices or clinics, ask for the office manager, and ask about their transcription status. Go from there. You just may end up "in the right place at the right time".
It takes lots of energy and motivation, but it is well worth it.
Also, you must keep your promises to them to succeed. If you say you will have the work back in 24 hours, you must have the work back in 24 hours, etc. It is very important to be honest with your clients. They are frustrated just as much as we MTs are with the lack of honesty and integrity throughout this industry.
Good luck to you.
Nice getting a phone call, that
is nice to be appreciated. What are their good points. I am always looking.
Pick up the phone and call
x
call the phone company
and tell them they are, in fact, harassing you and ask them how to block their calls. That would seem to be a better way to handle it.
Didn't you get the phone call?
Even though our cost of living is probably about 5 times that of Bangalore, some genius has decided that compensation should be 'equalized'. That's about as much explanation as you're going to get. At least in my phone call, they tried to say that they conducted a survey of MTSOs and determined that we were way overpaid, so in doing the global calibration, they have determined that we won't be hurt too badly. While no specific mention was made of VR, I'm wondering if that's going to be plummeting down to the 2 cents that we thought must be a joke in a prior posting.
Didn't you get the phone call?
Even though our cost of living is probably about 5 times that of Bangalore, some genius has decided that compensation should be 'equalized'. That's about as much explanation as you're going to get. At least in my phone call, they tried to say that they conducted a survey of MTSOs and determined that we were way overpaid, so in doing the global calibration, they have determined that we won't be hurt too badly since we'll be closer to what all the other American MTs make. While no specific mention was made of VR, I'm wondering if that's going to be plummeting down to the 2 cents that we thought must be a joke in a prior posting.
I'm curious if any of you pick up the phone and actually call your STM sm
to discuss your worries, or do you just post anonymously on the boards and hope a miraculous change will happen by osmosis? Personally I'd call my manager and specifically request to be backed up to an account that has a lot more work on a regular basis, and maybe phase out some of the smaller other 4 accounts.
But that's just me and maybe that's why I am happy and secure here....
Good luck to you.
Breitner transcription phone call?
What phone call/meeting was this? I was never informed of any.
Provide it to the moderators along with TB's phone number to call. :)
x
wish I knew...missed phone call as it was a last minute...sm
thing and not during my shift, as I work evenings. Something about changes in the organization and jobs have been phased out or merged and mine was phased out. I know that without shift leads there are going to be a lot MTs out there on their own, but what can I say. Just the way of the MT world I guess, constantly changing. lol
Get proactive!!! Pick up the phone and call the office?? NM
xxx
Make a phone call. Too important to leave to email. nm
s
Is it possible to do call forwarding to one of those expensive phone sex lines? teehee.
x
Good point. Who do I get on the phone if I have to call customer service
for my credit cards, or software questions, or whatever? I get someone who I can barely communicate with in the freakin Philippines, or wherever. It is so WRONG.
I did phone training years ago on the platforrm and was paid 50.00 per call (sm)
The call usually lasted an hour, and was one-on-one.
I didn't even receive the courtesy of an e-mail, phone call, etc. sm
I thought the test was very easy. I've got 18-years of experience, sent a cover letter (that I spent an hour on) in addition to my resume and got not response whatsoever. The least an MTSO could do is say, Thanks, but no thanks. Daily applications, cover letters, and testing without so much as an email is beyond frustrating!
I received a phone call from MDI mgt. about my questionnaire answers and told ICs must by E/O ins.
x
Here here! I'll toast to that! nm
,
Can anyone from the Ohio MQ office give me a contact person and a phone number to call so I can talk
to someone there without getting a lot of other people involved before I find out what kind of accounts they have to offer. I am interested in transferring from my current office but would like to speak with someone up there first. Even an email address of someone would help.
Worked on C-phone for 10 years with 1 phone line
nn
C-phone - I purchased a c-phone from someone in Oklahoma but never got it. *sm*
First she told me her grandmother died. Then she told me she mailed it. Then she told me her daughter was having chemotherapy. Call me naive, but I thought she was sincere and cannot imagine anyone using their daughter as an excuse. If this is the same person from Oklahoma, I sure would like to know about it because now I want my money back.
Packet
I just finished reading my packet information. Seems they will only have employees once the new year arrives. I just switched from employee to statutory! LOL! New info reveals I'm being given a raise, employee status (if I choose it) and benefits.
It only took them 30 years, but they've finally become MT-centered????
I don't have the packet but I think I can
I can't imagine you can't do more than 150 lines per hour, that is like them telling me to 'SLOW DOWN" because I average 300 lines per hour. I think they are just putting that 100 and 150 lph out there as a guideline to not go below!
What SPI packet?
Arbitration about what? I'm current employee. Is this just for former employees. When did you get this? Not in my mail today. Thanks.
Has anyone gotten the new pay plan packet yet?
I haven't gotten any information at all regarding a new pay plan. Was the first of this sent out to ME's only. It seems that only MQ ME's have mentioned anything about their pay.
I have a hard time believing that MQ HR would call EACH and EVERY MT. Do you know how many phone calls and how much time that would take to accomplish. They probably hired temporary employees again to do this calling, as they did when the new benefits package was rolling out to work on the benefits hotline!
If ANY of you receive any letter/packet/phone call about a new pay plan, PLEASE post for us. TIA
The dreaded packet
The imail actually said to call them at the number given if you didn't RECEIVE the packet by 10/7.
So, you got your packet today?
I didn't get mine yet! Does it say the requirements for part-time versus full-time?
Did you read in the MQ packet where it said...
Based on 39 hour 7 day work week? Or 24 hour 7 day work week? But doesn't explain what that means in detail. Also the part about OT being only after 40 hour scheduled work week? And how about if the HOLIDAY falls on your SCHEDULED WORK DAY you will now be REQUIRED TO WORK IT, but we'll give you 1.5 times holiday pay. and you have to have 150 per hour over 8 hours on a regular work day for employee status, or 100 for the new status. My God, a little more money but much more restriction,big brothering, too much you have to do this and you have to do that. I want it back to the way it was. I don't want holiday pay and I'll be damned if I am gonna work 8 hours on Christmas for it. Some things you can't pay enough for. This is exactly why I left my old company 5 years ago to go home to Medquist. I will be looking around now ASAP.
packet info
They are eliminating the SE category. A wise move if you ask me.
Part time is anything less than 39 hours.
Full time was an expected 150 lines per hour.
Has anyone been informed of a pay cut in their MQ packet? nm
nm
it says and i quote from the packet
in front of me" if you experience unscheduled downtime you will be paid at the hourly downtime rate". for more info go toQnet. Why would I make it up?? But what does "unscheduled" mean??? I know now that my CSC archives on a certain day and I can't transmit for an hour. Maybe they will have scheduled downtime that we have to work around?? Don't know and too tired to look at Qnet todayso don't ask me.
MQ packet confusion
I also live in NE and I have not received my PACKET let alone the pre-packet phone call. What is going on here?
packet arrival
Quote: I was told by Q-News the packets are coming out Oct. 7th.
No, you were told by Q-News that if you did NOT receive a packet by 10/7 to contact them. One would deduce that means you will receive them in the first week of October. I live on the east coast, not far from the corporate headquarters and got mine on Saturday. I'm guessing the mailing likely went out in mass, so it will depend on the USPS as to when yours arrives.
you will get a schedule with your packet.
nm
Former Cymeders, did you get your SPi packet?
What are your thoughts? That whole arbitration agreement has me a little concerned. I am taking the whole packet to my attorney before I do anything.
I got ANOTHER packet today!
This is getting ridiculous! The thing took up my whole mailbox! I haven't worked for them in 7 months! I was so annoyed that I e-mailed HR once again and demanded that they remove me from their list of employees and stop all contact with me immediately.
This packet we just received is merely
supplemental ins. That is what AFLAC is; it is not a primary insurance coverage. They do have other insurance, from what I hear, and if full coverage is needed, you do need to talk to Vicki in the office!!! I hear it is kinda pricy, though...
no mail packet here
I thought so, too, but only got email attachments. Had major problems opening some of them. Finally able to print and mail via snail mail. I didn't bother to send express/overnight so hope 5 days were enough to get them there on time. I'm PT and get no benefits but had to sign to decline insurance, etc, anyway. I'm just glad to get it done.
Attention MQ packet receivers
Is there ANY mention at all about what is happening with SEs? If so, please elaborate. Also, could you give us the new guidelines for part-time versus full-time employee status (# of hours that need to be worked and/or line quotas per pay)?
that horse fromthe packet and
the Qnet rules. tellher to go lookit up.
MQ PACKET INCENTIVE PLAN
could you give me a breakdown of the incentives? If I type 2400 lines a day, what will my incentive be cpl?
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