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Serving Over 20,000 US Medical Transcriptionists

No one is changed to desk or have to post potty breaks. Probably better than ever,

Posted By: not great, no place is, but good. on 2005-08-31
In Reply to: Spheris = Nightmare - Poncho

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Things have changed since my last post right above yours here.
I let them know I was not making money and they started training all over again on a different account. I did not want to start all over again so I went full-time with probably the best company on this board and won't look back. Forget about struggling, and just putting up with something as I mentioned above this post (right above yours here), accept nothing but the best... and don't settle no matter what you do. No job is perfect, but there are managers who don't cheat as well. Go for the ones who don't cheat. Good luck to you.
I think they changed that rule a year or so ago. They can post.
nm
potty running over.....
You would be shocked to know... not just a handful.
Oh, forgot to say that I am happy that I can go to the potty whenever I want

BUT, have to do it fast, because I don't get paid while I am on the potty . . . those office people get paid while pottying.


We MT's have to hurry -- constipated or not!   (keep those fingers moving or losing money)      LOL    LOL 


The owners haven't changed, MT supe hasn't changed
I've been in their office. I know the people. It is a sweat shop and you will never be paid a decent amount or get respect. You won't know which is a good or a bad day for the person you report to until you literally get yelled at.

They have to offer bonuses because their reputation is that bad and nothing has changed. You may get work that has been recorded 3 times from some of the worst accounts you could ever imagine. They take accounts no one else will touch. That hasn't changed.
They changed buildings so maybe the phone number also changed...
They are still going strong...
How it breaks down...... sm
I stated earlier that I had almost 20 years in the business; I have 17 to be exact with 10 years as an independent contractor with my own accounts and 7 years working for various national and smaller companies. I started out with Edix and HealthScribe, so I have been through the acquisitions and merger thing as well. I have been with Webmedx for less than a year, and no, I am NOT in management. I have been in management at 2 other companies in the past, however.

I still see technology as the driving force of this industry because it is what brings about the changes we are all seeing right now. The MT, in my opinion, is the backbone of the industry, but that backbone has to be flexible enough to accommodate the changes as they occur. ASR is a major change in our industry right now, and yes, it does put out some garbage. It will never be perfected to the point that there is no need for it to be cleaned up by good, knowledgable MTs who are willing to accept the challenge of learning new things. I don't like it any more than anyone else because it has cut into my earnings because of the lower pay rate, but I realize that I must accept that challenge if I want to continue in this business. No one of us can make ASR go away, unless of course one has one's own accounts and can call most of the shots. I love medical transcription and realize that I must make changes within myself to meet the ongoing changes within the field or I will find myself out of a job. Like I said before, I may have to eat my words one day, but until that day, I will strive to make myself as marketable in this industry as possible.
You take lots of breaks!
xxxxxxxxxxxxxxx
Sorry but the tax breaks have been there for years. (nm)
NM
Breaks & Line Count

The company I work for lets us take our breaks, but our line count is still based on 8 hours.  They deduct the 1/2 hour for lunch (shift is 8.5 hours) but don't consider our break time, so isn't that basically like we really aren't getting breaks since we are penalized for it paywise?


Apprectiate any thoughts on this and if it is standard.


 


Link inside to Fed DOL on breaks/lunch
interesting reading, don't know if this varies by state as overtime laws do, but anyway...
I know about the tax breaks, but what about taxes for overseas, .... I know companies don't pay t
I know companies don't pay taxes for them. So, is it also an advantage to overseas jobs for companies not to have to pay insurance, taxes, social security? Do you know how many American jobs are overseas with not one of them paying Social Security? I am also not for illegal immigrants per se but my heart goes out to people in a strange land who can't find anything but menial work trying to get out of a desperate situation in Mexico (it must be desperate to go to the extremes to get over here), and of course can't get a Social Security card, driver's license. Surely it is humanitarian to care for these people.

The thing is, even voting for the one who says they will stop it (and it is not Hillary Clinton, she has even gone overseas to promote jobs to countries), the businesses have the money for lobbying and big business is not going to go down without a HUGE fight.
you borrowed money from someone who breaks legs?
I know you're probably kidding about the breaking legs. If you've been paying payments for 4 years, shouldn't you have that thing about paid off?
Maybe they mean sign in and out for breaks etc to keep track of the 8 hours that you are to work. nm
:
Actually, companies get BIG tax breaks if they do offshore thanks to Prez Bush; who we all know supp
x
Talk to a tax guy. There are plenty of tax breaks, supplies, mortgage, electric,
;P
help desk
yes, that doesn't do any good when they only accounts they give you (or even have) are all overflow, they can't just make it appear out of nowhere!!!
Chained to desk
I didn't say you were lying; you may very well have felt that you were chained to the desk. But it's not true that you have to clock out every time you take a break. I don't feel "chained" in any way. I also feel that I'm making decent money. Spheris employs close to 5,000 MT's,and I'm sure some are not happy. Probably most of them are, though, or they wouldn't stay. There are unhappy people in every company, in every business. Not every company is a good fit for everyone, but to call Spheris a "bad" company doesn't make a bit of sense to me. I think it's quite a good company.
better a desk clock

than a time bomb attached to aforesaid desk clock or even worse a pound of headcheese.


 


What about MT Desk? They are free and very
nm
Chained 2 desk, I hear...
Figuratively speaking of course - but it stands out in my mind that someone said U have to clock in and out to go to the bathroom - yuck. No way, Jose, that's why I left the office!
Does anyone have the # to Spheris Help Desk? My TWS will not open. TIA
x
As long as it's not a desk clock...
I got that from my (ex) company for Christmas one year. Stupidest gift ever.

When I worked in an office, we played games with prizes and ordered in lunch each day, but since I've been at home, I've appreciated gift cards.

I got a very pretty handmade card one year with a gift card and I really appreciated that.
Yes, supposed to notify help desk
Every time we run out of work (or at least the first time each day) we're supposed to let them know, because it helps them document workflow issues.  So if OP is always out of work at certain times, her supe would be made aware of it through the help desk, and see a pattern.
Tell me about it. A doc I see, his front desk secretary's (sm)
duties include: answering the phone, which barely rings, and surfing the net. That's the easiest $14.00 per hour job I've seen. We're busting our butts for pennies and she's doing practically nothing. Are we insane? What is it with us? Why do we allow ourselves to accept these insulting ridiculously low wages?
I already know 1 person who died at her desk, and
If MT continues the way it's been going, I'm sure those 2 numbers will go up.
If you work for Precyse now, try calling the help desk, if not sm...

If you're not with Precyse now, you work on one of their PCs with everything already loaded.  My best guess would be to say "no, you can't use a laptop", but I never had to use one, so don't quote me on that. 


Hope this helps some


Me too! Got 3 foot pedals under my desk - lots of fun!!
X
My wave pedal would not work..have 2 under my desk.
Had to buy the compatable pedal for Emdat then ended up hating Emdat....
you will if its their problem, call Help Desk, get ticket #.
nm
Thanks for the information..I'm with you.. Not enough desk space or desire to pay a deposit
Probably pass too..
I am back in. The help desk at the hospital told me 10 minutes. nm
nm
I have 3 pedals hooked up under my desk! :) They're not the problem. Software
s
Kinda funny, they call themselves DTS America, but help desk calls are from India. sm
Otherwise, though, the people are good to deal with, pay on time.  I only worked part time, and my account was on ExText.  After 90 days, you can have direct deposit. 
Kinda funny, they call themselves DTS America, but help desk calls are from India. sm
Otherwise, though, the people are good to deal with, pay on time.  I only worked part time, and my account was on ExText.  After 90 days, you can have direct deposit.  I quit a couple of months ago and still get emails and phone calls asking for extra help, so maybe whoever said they are disorganized is correct.  I didn't care for the account I had, but my supervisor was great.
In the "old days", the machine on my desk that played the tapes was called the transciber. sm

People who type the dictation are called transcriptionists.  I realize in this new day and age where people would rather google, spell check and guess rather than look it up in a dictionary or other word reference and actually know the meaning of what they are typing, such things make little difference, but it means something to me.  I also have hated the word typist since I do so much more than just copy type.


I know ... pay me and you can call me anything is the predominating theory here.  I just have noted that it is usually the Indian-based company that uses the term transcriber.


My post should say the post above not the post below, Sheryl's post to be specific. nm
nm
They seem to have changed since I did..
I worked for them 6 years ago. I was an employee, I see now on their website they only hire ICs. I was very happy with them, basically could work when I wanted as long as the reports were back when due. However, they somehow decided that their pay scale was unfair to new hires, so those of us who had been there, got knocked down to the new hire scale and everyone basically had to start from scratch to level the playing field. I quit shortly after, was not going to take a pay cut. I believe at this same time they also started sending some stuff offshore, not something I was ready to deal with. If they still have the same owners (I think the guys name was Ed), I found him to be very rude and only interested in himself and his $$. I believe about 6 of us all quit at the same time because they downright rude. I am now with a big national and making about double what I did with Accutype because of better systems and support.
So nothing has changed...
Thanks for the headsup guys. I passed the test with them and received an email, but I guess nothing has changed from past posts.

Thanks again
I see nothing has changed in the last
year since I left MDI. This is exactly how they operate on every level. A lot of people don't mind but I stayed for way to long and have a much better position now without all the drama from MDI! Good luck to you.
Pay Changed
I also agree that you should not take the job, but if they did offer to come up to the original offer I would still not take it. In my mind, this is a either a very unorganized company or a manipulative company and either way it is unlikely things would change once actually working for them.
Must have changed
Their training period used to be for 4 weeks--it must have changed within the last year.
Unless it has changed
you get paid for training what you will be paid for when out of training.
i changed this yr from emp to IC (SE)
left the Q for another job...and i'd have to suggest job #2. I have been an employee for several decades, and wish i would have found the joy and freedom of being an IC-type years ago. I have my medical insurance through BC/BS of my state, and do that so i am free to change jobs if i want to. I get a little higher deductible and the premium is not so bad. As far as a computer, i decided to have a backup for my desktop and just yesterday purchased a laptop online from Circuit City (sale goes off today) for a toshiba A215-S4697, $600 (includes printer/wireless router/security software). That's less than half of what i invested in my desktop. Maybe that would be of interest to you? Feel free to e/m me if i can be of any further help. Either way, good luck!!
looks like nothing has changed much...
the owner gave me some sob story about how she wouldn't make any money if she paid us more than 1.5 cents/line to edit. PLEASE!!
Unless they have changed
since last year when I worked for them, and I doubt they have,stay away from them. They STILL call me and want me to call them and act as though I never worked for them before; I worked there 4 months. Cannot understand any of them when you need to talk to someone, never had any work even after they promised there would be plenty of work. I finally threw in the towel and left. Couldn't feed the family that way. I definitely do not wish this company upon anyone.
Could have changed but..
I elected NOT to take a position with them because the pay was the worst ever. They had VR accounts that they paid 1.5-2 cpl on I believe. There is NO way I'd do ANY work for that.
Nothing has changed.
They have told some that they have 'optimized' their work pool to eliminate the cesspool, but we are STILL getting cesspool. Nothing but empty promises.
May be old but NOTHING has changed
.
She must have changed!!!!!!sm
This woman must have changed! She was the most moody, strange, and rude person years ago when we worked at the same company.  But I think back then, she had a substance abuse problem. not sure
I think she changed her name.
I read old posts, but don't remember specifics.  I think it was something about work drying up.