No, not an Ichart problem...

Posted By: Matilda on 2008-02-08
In Reply to: I'm paranoid about not being able to get my correct - line count at TT. Has this always been an issue?nm

it is because TT tells Dictaphone what to set TT's line count for...this often happens with companies who use ExText. That's why I left.

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I'm paranoid about not being able to get my correct - line count at TT. Has this always been an issue?nm
- I really didn't like not being able to see my reports... - ndmt68
- line counts - TTMT
  - Boy do I agree with ya on that. SM - TT112
- If you're so paranoid find another company - that reports what you make every time
- Does TT pay for spaces? - nm
  - Yes - NM
- Some advice for the Transtech gripers - TT'er
  - Not flaming, but wondering. How do you know you get paid for every line if you - can't see a breakdown? nm
    - TT Line Counting - TT112
      - Basically, if size of check is enough to compensate - for your time, its all good, regardless of line co
        Amen, Sista, that is what I was - TT112
        I am with you. I am knocking down about that and sm - Happy New TTer
    - Because I compare the total lines to my paycheck - Always correct NM
      - If TT is saying what line are, yeah it will be same as - check but how do you know lines are right?
      - That's my question. How do you know the total is right? - See message
        I have worked for 6 companies using Extext - & Extext does not provide this at all.
        oh brother - MT2long
        Transtech has that function blocked from our use . . . go figure why? - Oh, don't us TT MT's wish we could do that !
    - Right! TT says the count is correct if you use weird - forumulas but how does it breakdown by character?
      - Has anyone done a character count/65? Just cause - co says pays certain rate, doesnt mean truely does
        I did. sm - counting beans
        So you don't get paid for headers/footers... just a straight 65 character line - Happy Camper
        Yes we get paid for spaces. - counting beans
        Take her word for it, everyone. She - really knows.
  - Very well said! nm - Happy New TTer
- Here is how you calculate it to get a correct count - Transtech Extext
  - How do we get a correct breakdown by report types, - account types, etc? Thank you. NM
  - So if you transcribe 100 lines, you dont get paid for - 100 lines? How is this right? nm
    - Yes you DO get paid for 100 lines - ctrl-I is wrong & includes headers
    - Ctrl+I counts headers and footers, but we don't get paid for that sm - Happy New TTer
- No, not an Ichart problem... - Matilda
  - Not an IChart problem - MT
    - Not ichart - nm
    - But the counts are SLOW sometimes - THAT is an ichart problem
      - The straight dope here sm - Happy New TTer
        This has been going on for long before the new - account. Too many excuses and red flags here. nm
        Wow, thanks for making that clear. Ever thought about - selling used cars?
        1.1236 - TT NM
- It is an ichart problem not a TT problem - Ask support about it. NM
  - No one is giving a straight answer on this at TT. - Trying to stay positive, but it's hard. nm
  - If TT lets wrong line counts continue, regardless of - platform, it is TT problem. nm
    - Couldn't agree more! I don't hear other ExText client MT's complain about - massively delayed or incorrect counts. Fix it alre
      - TT line count - it's only me
        That is much better than OSI's line count - ex-OSI
        TT sent out email saying CTRL i function is 7-12% higher than paid-for line counts, - Transtech line count issues
        It is actually 8%-13% - an
        Are you saying for every 100 lines you do, you only - get credit for 87? nm
        No, for every 100 lines you type you get paid 100 - sm
        So if we use an expander and don't actually "type" word, then - Transtech line count issues
        We DO get paid for expanders & normals - Just not preexisting headers NM
        Yes, but they're so - nice.
        TT talks sweet, but I have never desired even a store clerk to call me sweetie . . . those niceties - They are nice and will call you sweetie
        Okay, this is turning ugly. These kind of comments are unprofessional - TT2
        These are cardiac procedure notes that will only be 1-liners or 2 on a horrible new account. - TT bonus this weekend referred to re 50 and 100
        That would be an extra 50 to 100 dollars in addition to lines and a half. nm - TT2
        How right you are... - Matilda
        Suppose it just adds to the hominess. One big happy - family. Just don't ask questions.
        But MT is JOB, not home, not a social club. It is - business, treat it as such. nm
        Lighten up! - TTMT
        TT lighten up - marilyn
        Sweetie - TTMT
        Is TT home of the unprofessionals? - nm
        TT - TTMT
        oh'm'God, a whole page to TT... - anon
        Yes, TT deserves their own forum if not the whole page - must be special huh?
        No, not very special. - nn
        Yep and now it's a whole page +2. - TT112

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ichart
Just curious if anyone is having problems with ichart line counts for the last 3 days?

ichart
Go to this link and put in your ID with the number part for the password. https://admin.ichart.com/login.aspx?ReturnUrl=%2flogon.aspx. Go to My Line Counts. Choose the server. Go to Specify Date Range. You can choose any date range but always for the end hours put 23:59. HTH

When you are in iChart...sm
you can see it broken down by hospital. Make sure you are using Internet Explorer. When you get into iChart, you ask for My Line Counts. Once you are in that screen, up in the right hand corner in green is Specify Date Range. Click that. Select the day prior to today (on the left calendar) and today (on the right calendar). Set the time range for 2300 under both calendars and click Submit.

This will give you an accurate count for that day, EXCEPT that during peak hours it may take an hour after you have finished working to give you the final count. After about 4 p.m. EST it is only about 10 to 15 minutes for a final count. It breaks it down by hospital, but also gives you a total.

You can figure 1 day, 1 week, 1 month, it doesn't matter to the program. Given the delay, it is very hard to tell how many lines you are doing in an hour, at least during the day. If you only interested in totals, that is easy to figure out.

Not ichart
I currently work for another company. I type in Extext. My line count is always there whenever I want to look at it. Slow server, thats bull. Write to iChart.Team@Dictaphone.com they might be able to help you with this.

ICHART
Has anyone worked on this, if so, what did you think about it? And productoin wise? Thanks for any information you might have. Have a great day!

iChart information
I guess I'm just curious about how to use auto correct or normals, stuff like that. I'll be starting with TSI (Transcription Services of Illinois). Just waiting on Dictaphone to get their stuff straight.

or that 20-30% went to dictaphone/ichart
too many cooks..........

It was a problem with ichart
We were sent email by the company explaining the problem and the issues were resolved. Transtech is honest and forthright about their business and some of the posts bordered on slander, I assume that's why they were removed.

Not an IChart problem
Is 100% correct. The above poster has it correct. Companies tells dictaphone what to count and that is the line counts you get.

iChart platform???

I am about to start working for Focus, and I was wondering if anybody can give me input on how iChart is to work on. Is it very MT friendly?

TIA!

Dictaphone iChart system?

Has anyone heard of this program for transcription? Opinions, good or bad?

TIA!

ExText - iChart platform -- HELP!!!

I am starting with a company that uses this software. I've never used this before and I'm FREAKING OUT. Can anyone offer any advice on this software? Bea

Companies using Extext/Ichart
I got a very interesting email from the Ichart team from Dictaphone. I had written them because I had been questioning my low low line counts with a particular company that I am no longer employed with. They had disabled the control I feature so you could not see your session statistics. The excuse was - they didn't pay for headers or footers thus the line count not accurate. Well, fine and well, I asked for a breakdown report by report of what my line count was for each of my reports. I was told they didn't have this information, I was told by Dictaphone in this email that the administrator certainly does have this information, and that the way lines are counted varies and are totally set by the administrator (or your employer). The Ichart team did tell me they are working on getting that available on the Ichart site so you can see report by report what your line count is. I think this is the only fair way. Line counts should be verifiable for each report, not just a lump clump number. Lets say you did 700 lines like I did one time. Well, I did about 28 reports. These were H&Ps and consults mostly with very minimal progress notes. Do the math, the 700 lines just does not add up right with the # of reports. So, bottom line, if going to work for an account that uses this system beware, ask questions. There are a lot of companies out there using it and disabling the session statistics

Been working for me right up to this moment, Ctl/I and iChart, since Fri. nm
s

Be sure to put ichart "to" time in as 23:59
..

Send file in ichart

Ctrl+N = to send a file, but only if it does not have any blanks.

Ctrl+L = to send for review, or if it does have blanks.

Will Ichart interface with Instant Text?
x

If you have to use what THEY say to use, you're stuck. Ctrl + I and logging in to iChart do not
g

To clarify I get around their game & count my own too - ichart is short!
Tired of being ripped off

Ichart does not give us the # of reports, lines per report,

but does give a pretty instant line count, most of the time. However, that counter is set which ever way the MTSO wants it to be set. They have complete control of that setting and what the MT is paid for.

At least, that is what I was told. Inhouse we could use Ctrl I at anytime to get our exact line count -- true line count with every stroke counting.

Documented line count each report, then compared to ichart end of day
nm

If Ichart deducts 8% from ExText line counts, you are actually not getting paid for spaces

It is the equivalent of a 70.2 character line with spaces, 65 characters without spaces.

Doesn't apply if your OSI account doesn't use Ichart.
It is the Ichart only for OSi where you are cheated.

It is an ichart problem not a TT problem
NM