No, if the account you are working wants it to stay stateside,
Posted By: Anonymous Transcender on 2009-08-26
In Reply to: Guess our work will eventually go to India now. Going to start looking for another job! (NM) - Another MDI-MD
it will stay stateside. Period. I got this straight from a Transcend regional manager a couple of weeks ago. It is up to the CLIENT whether to allow the work to go offshore or not. It is NOT up to Transcend.
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my account will stay in the U.S., as do others
nm
what account were you working on? sm
What account were you working on? They let all of the QAs and a few MTs go on this particular account. I believe they lost this account.
Account I was working on
What amazes me is that they never got back to me. I e-mailed them and they told me work was very slow this week and they hope things start picking back up. Yes, I think the account I was working on went away, but why did they not tell me. I can still log on to the system.
Yep!!! We're working on the same account.
I'll email you..
I think we are working for the same company on the same account.
I have a pillow-talking female dictator on my secondary account as well. Little to no work on my primary. It took 40 minutes to transcribe 36 lines with 16 blanks. E-mail me if you want.
question for those working on the old QT account
Are you still able to make the lines you did when you worked at QT at the Web. Friend of mine is having a hard time and she was a top producer.
I am working now. We don't lose the account
for another month. I also have back up accounts, so I am hoping that I can work on some of those until I get a new primary, but I know they won't provide me the 40 hours of work I need to get by. I figured I would wait until that time to start bugging my supervisor for another account. I would rather not be too pushy. Afraid that will make things worse instead of better.
I have been trying to be patient but have been working on my secondary account so much lately, I am
starting to think it's my primary. Been in the business a long time and understand slow times, but this has been a chronic problem for many months, so I understand poster's point of view. Stick it out if you can, if not, there are lots of other companies out there, but remember, the grass is always greener on the other side and you may be sorry you jumped ship. Hopefully you can find somewhere that will make you happy and feel appreciated.
Anyone working on the new cardiology account for Archivus out of NC?
Looking for info on platform used, percentage of ESLs, number of docs, if there are templates/headers/footers?
Spheris has Indian MTs working on every account. This should
xx
working that account and it is great! So far I have no complaints. nm
x
Anyone working on cardiology account for Superior Global out of TX?
*
Has any worked for QT Medical for radiology? They got an account that I was working sm
on for another company and I want to apply, but cannot find anything about them. I am currently with Peachtree and am tired of being an IC and I need steady work. Can you give me any good, bad or other information? TIA
The account I am working has a normal amount of ESLs but nothing awful.
I think anywhere you work these days you're going to get some but I have just had the usual amount here.
Wait to talk to the recruiter. If the account you are working on requires a C-phone, sm
they will loan you one if they have one available. No sense in spending extra money if you do not have to do so. :-)
Good luck ! I love it at Keystrokes. I have only been there about 4-5 months,but my experience has been a good one. I think you will like it.
I can't afford to stay with VR. If they paid more, I'd stay.
The situation sucks. I really liked this company when I started there. I know they read these forums, and they are aware that we are unhappy over VR line rates. They stroke us with cute emails and say we're the best, but I can't feed my family on praise. They're turning into another MedQuist, and so I'll be leaving.
Stay low and stay very, very quiet. Do not
ask questions, do not talk to the supervisors unless forced to. The answer will always be the same, that you are the only one who has an issue, everything else is perfect. Never mention anyone's name. This place has the mentality of the Borg, everyone has been assimilated, which means if your supervisor does not like you, or does not like your friend, you have no chance. You associate with so and so, so you are exactly like them. That quickly goes through the Borg network and every team lead, ROM, and person in management, including HR, is aware of it. You'll be labeled a trouble maker and your life will not be worth living. Any trial to clear your name will be done in the fashion of the trial of witches. You are in a dunking chair - if you drown you are innocent but it is too late by then.
Remember, a ROM never makes a mistake and never tells something that isn't true. They are perfect (and nastier than a pack of hiennas.)
If you run out of work, it is your fault. You are just lazy. Can't make enough to take care of your family? Too bad, you need to work harder.
And forget getting an answer from management. It doesn't
happen. So, as before, stay low and very quiet.
And do a good job? You can be assured that if you do a good job, do what you are supposed to do, and stay quiet, no one will even recognize your name. They have no idea where you work, what your schedule is, or that you even belong to Transcend.
Ditto.. Over 13 years experience working in hospitals doing all types of reports, currently working
for a national etc.. and Spheris told me I didnt have the qualifications. What cracked me up was the hospital I was working at at the time contracted some of our work out to them.. What a joke..I was good enough to work for a hospital and gave them work, yet not qualified enough for them. What is wrong with this picture.
MQ same situation. No pay for working holidays, no pay for working weekends nothing. Now noone works
much anymore and so they jerk the work out of the accounts to some place that throws it back with a lot of bad bad quality. This is the NE region. I dont know what the others are doing.
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
working from home is awesome but working for DSG is not...
horrible dictators, sound quality is bad, no answers to emails and they run out of work consistently...that is just my experience though...
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account
What is so hard to understand about that?
Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account. Not fun to be tossed on an account that you have never seen NOR ever received an email on. Sounds like business to me.
You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.
I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.
I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.
I know that they are trying to give more when so many companies are giving less and taking away more.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.
I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.
I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all. Very bulky and cumbersome. Much better editing programs. I prefer to straight transcribe on ExText. Pay drops horrendously. But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people.
Our account is an acute care account
We are low on work too and have been for almost 2 months. We know what is happening to our work though as our supervisor admitted that the work is going overseas. Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service. It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day. I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas.
Stay away from
Stay away from OSI then...
Will promise you the world, but then it crumbles beneath you!
Stay away . . . stay far away! (sm)
Not only do they offshore (& offer you the opportunity to earn pennies editing the accounts you worked so hard to develop normals for, etc), but they're one of the companies that docks your lines for the ENTIRE report if you make an error that the client complains about. TRS does that, too.
Make certain about the pay dates -- the employee handbook said they pay the Friday following the end of the pay period on Saturday (i.e., 6 days), but the pay schedule I received showed they make you wait 13-15 days after the end of the pay period.
Were you offered transcription or SR? I've heard good things about the Dictaphone platform they use, but the general opinion seems to be the SR part doesn't work. They offered me 8.5 to transcribe (to start) but 3.5 for SR.
Also do make certain to factor in the several hours you'll spend in uncompensated time printing out all their documents and downloading all the stuff from their FTP site. They don't supply equipment because the recruiter said that 25-50% of the units arrived damaged. Strange -- other companies don't seem to have that problem. I spent 9 years with ddi --> MQ, had probably 5 computers sent out in all that time with nary a problem.
In conclusion, make absolutely certain what you're agreeing to. Personally I find the huge corporations unpleasant to work for -- why should I transcribe to pay layer upon layer of executives, vice presidents of this and that, etc.?
stay away
they have had problems with pay and work load. I had to find a new job.
I will stay and see if I can do it
depending on the requirements of part-time and as long as I can have flexibility to make my schedule when I want it!
I'd stay away...
I was recently offered a job with them, it was for a QA position, allegedly, but then it turned out to be editing on a voice recognition account. I accepted and started getting set up with downloading software, I'd email with a problem and not get a response for days, if I got a response at all, then I'd discover that the guy was responding to me via Yahoo Messenger, not email, even though I haven't been logged on to Yahoo for a week and he didn't bother to tell me that I could expect any communication from him to come via Yahoo. I'm not particularly impressed with the level of professionalism displayed by these people.
Pay is pretty low, I think they start out their entry level transcriptionists at some ridiculously low rate, it was 2 or 3 cents/line, but I heard it's gone up to like 5. I was offered 7 cents/line for transcription and 3 cents/line for editing with five years' experience.
They claim to have a bonus/incentive program, but I asked for specifics and was completely ignored.
They require you to work three days doing five jobs a day at no pay as an "evaluation period."
They were going to sell me a foot pedal at a discount, I sent them a check, and the guy claimed that he'd send it as soon as their shipment arrived and I'd receive it in two business days, but a week and two days after this shipment allegedly was arriving, I still hadn't received it. No email informing me of why, when it would come, etc.
Apparently there were some issues in the past with paychecks bouncing, which I hear has been fixed, but I don't know. I had an oogy feeling about them from the start, and I only accepted the offer as a "just in case" type thing, in case none of the other companies I'd applied to offered me a job.
Stay?
It's been slow but due to them overhiring. I'm still new at this so when the work slowed down I freaked. Do you have any idea what months are the slowest?
I would stay put- sm
If I were you, I would stay put. I was doing 250-300 lph at MQ, they have now adjusted my lines and am now doing 130-160 lph. No benies. You are actually doing pretty good and I make 10.25 cpl. I had one day I made $12.40 for one hour. I would stay put if I were you, at least you know the system and the doctors.
I'm still there, but trying to stay
Which isn't easy. QA program isn't exactly fair from a money standpoint as they don't give you any context from which to learn from the presumed errors in order to get to 100 percent. They only tell you the word you got wrong, no context, no copy of the report. There's no way to challenge or clarfy what QA says (I've tried). If there is an error that's in a macro or normal, you'd never know in order to change it. QA needs revamping, and QA rules your income potential. As they say on M-TV NEXT!
I would stay with MQ
x
definitely stay where you are at.
You have the best position right now. Working for nationals or otherwise at home is just bad nowadays. I would really like to be in-house and paid hourly, and I am keeping my ears and eyes open for a position. Take care.
Stay away
I worked full time for them and never had enough work. The pay is horrible and the VR is the WORST!!!!!!!!!! SO glad that I left!
almost all ESL and going to VR stay put nm
nm
stay away!!!
They are a horrbile company to be associated with in any way! They lie, they have horrible ethics and...I could go on and on!
Stay away!!!!
I worked for them a while back and they care more about the almighty dollar (quantity) rather than quality. They give you a primary account and then will take it away from you with no notice. They say they want everyone to be cross-trained, but how in the world are you supposed to make any money by switching accounts all the time?! Also, they have been known to cut your pay without notice too.
stay away.
They are moving to hourly.
Stay away from MQ
Seriously! I've worked for them in the past and they're the devil. Think about it, they have their OWN board on this site. I've worked for both.
So they need to stay w/ your co. x3 yrs.
Smart lady, wish I worked for you.
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