No communication. They were bought out by Transcend and it has sm
Posted By: BTDT on 2006-03-21
In Reply to: Medical Dictation-Florida - sm - lucy
not been good. I used to love working there but now hate every minute of it. I think that they sold out.
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Transcend bought MDI, so if Transcend sends work offshore, so does MDI. nm
nm
MDI/Transcend has horrible communication especially from
the payroll and HR depts.
In my communication directly with Transcend...
I was informed they do not have PT openings, only full-time.
As I believe CynicalMT said, TRUST NO ONE at this juncture.
I believe both companies are simply trying to keep everyone calm until THEY decide to drop the other shoe.
I believe Transcend bought MDI?
s
Do you think that MDI is the same since they were bought by Transcend? sm
I have thought of going back (left a few years ago and took a few years off after having twins nine months after another baby) but I am worried about that. I have a friend who works there and she is complaining a lot, but she tends to be a complainer so I am not sure what to do.
I also was on clinic notes and prefer radiology. Maybe they are doing more rad. I do remember seeing that they were paying a sign-on bonus.
I am just looking for some answers before I make the wrong move.
There is only one MDI now (MDI-MD). The other MDI in FL was bought by Transcend. nm
x
They were bought by Transcend. nm
Transcend bought MDI-Florida....sm
I haven't heard of MDI in Georgia.
Unfortunately. Transcend bought MDI Florida and now it is as
bad as Transcend. Was the best company out there when it was a smaller privately owned company and Liz was in charge.
MDI-MD? Weren't they bought by Transcend?
x
Transcend bought MDI for 16 million. sm
So I guess they have to make some of that money back. I am pretty discouraged too as I have heard absolutely nothing from Transcend about what my pay is going to be. Guess does not look too good right now since they cut pay for their existing employees. Never been able to get a straight answer about the range of what I will be making, so assuming that means it will be low.
Transcend--Too many chiefs and not enough Indians. Communication is awful.
I've been there a long time and the more team leaders they add the worse the communication gets. Now, you can send a question, help request, or an email to about 8 people and your lucky if one gets back to you. I personaly am sick of it. I don't care if I am asking what day it is, someone should have the common courtesy to respond back. I get tired of talking to myself. I'm done with that. I'm not sure the line counts are accurate either. I can do two pages with them and get 50 lines and cthen I can do two pages on another job that utilizes Dictaphone and I end up with 80 lines. How does that work, especially when they use the same font etc. Bad deal, moving on.
Transcend BOUGHT MDI, you make it sound like
MDI is actually running Transcend. Liz is expendable if she does not do her job. Liz et AL might own stock in Transcend, but I doubt that they own the controlling interest.
However, neither company has the MT's best interest at heart. They are paying to have dictation by easy dictators done by voice recognition and making sure the rest of us are left with the horrible dictators they have on most of their accounts. I used to think JLG had the lock on bad dictators, but MDI and Transcend have made JLG look good.
Don't you think it's strange that they were bought by Transcend but still call themselves MDI?
When you talk to them, it is MDI this, MDI that, but when you ask about Transcend it become Transcend this, Transcend that. I know that Transcend has contacted a lot of companies and seems to be the next MQ in terms of gobbling up companies. Who's next?
Which is it? No changes since bought by Transcend or lots of changes? It seems that every time sm
someone says that there have been a lot of changes, someone comes on and says there have been no changes. Is this one person saying this? Obviously there have been changes, there would have to be with a new owner.
Transcend Services bought MDI for $16.2 million.
I didnt realize it was that much! No wonder they feel no loyalty to their old MT's! ,,,everybody has a price I guess.
The $16.2 million purchase price consists of $10.2 million in cash payable at closing (less any existing indebtedness assumed and plus or minus certain working capital and tax-related adjustments), $2.0 million in cash payable after receipt of interim financial statements and audited financial statements for the last two fiscal years, a $2.0 million note payable to the selling shareholder due one year after closing, and $2.0 million of Transcend common stock (119,940 shares). The initial cash portion of the purchase price is expected to be funded using a combination of cash on hand and up to $7.0 million in bank term debt.
Larry Gerdes, Chief Executive Officer of Transcend, said, MDI's strong presence in the mid-Atlantic region significantly expands Transcend's national footprint. We are confident that MDI's culture of excellence and total commitment to customers and employees will help ensure the success of this transaction. We look forward to working together to integrate our operations over the next several months.
I recognized that we needed a larger partner to achieve our long-term growth objectives, said MDI Chief Executive Officer Dorothy Fitzgerald. A critical concern for me was to find a partner that recognized MDI's potential and was committed to providing excellent customer service. I am convinced that Transcend is the best partner for MDI, its employees and customers.
Sue McGrogan, Transcend's President and Chief Operating Officer added, I have known Dorothy Fitzgerald for years. Like me, Dorothy is committed to outstanding customer service, which is reflected in her high customer retention rates. In her new role, Dorothy will be President of our MDI subsidiary. She will report to Leo Cooper, Executive Vice President of Sales and Marketing, in order to focus on driving future growth, particularly in the mid-Atlantic region.
http://localtechwire.com/business/local_tech_wire/news/blogpost/5878284/
What did you expect when Transcend, the leader in overstaffing, bought them?
x
I worked for a lady's service who was bought out by Transcend
a few years ago and they offered her a position in the home office. She sold, had the job for a few months and then she was terminated. I know for a fact that Transcend said in a paper article in the Atlanta Journal and Constitution that they outsourced because could not find enough American MTs to do the work. Now what I find surprising is how many complain on here about sitting and waking for work for Transcend. Wonder how that happens?
When Transcend bought the company I worked for we were told they did not do IC, just PT/FT... sm
so this is news to me! Maybe they allow different things for different companies they buy. I also understood a little while after the merger that all accounts would move over to their platforms, but now I am reading that maybe not all of them did with other mergers. I am sorry you all are going through this! I remember how it was thrown on us so quickly too.
Focus bought by Nuance/Dictaphone, DRC bought by Acusis. nm
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Of course you mean No communication.
x
Don't do it! Bad communication there.
Bad platform and bad pay.
Communication
Ha-Some would beg to differ. Was told we were going to get ShortHand page to help new employees create shorthand dictionaries as this was new to us, haven't gotten, told we were going to be reimbursed for Shorthand, haven't seen that either and this came from the top, not a lead.
TT pay and communication
About the pay issue I don't float checks or set up electronic transactions because, who knows the bank computer system could crash in the interim. When I SEE it I pay bills. Anyway it's due on Monday so I don't count on it before then.
About the communication, I don't see why they need to communicate anything about this, they already informed us they were taking it in house, they did not say they were changing the pay date, so what's the big deal about this anyway? It has to be up to the bank because they pay everybody at the same time, but it hits people's banks at different times, anywhere from Friday to Monday so it HAS to be the bank reponsible for tht.
About the communication they answer only the emails they want to answer and ignore the rest which is about 75% of them. I don't email them much and I also don't get an answer much.
Still Transtech is the best company I have ever worked for.
communication
Case in point - when some of us were told we were going to start doing VR (at a lower pay rate) I think many if not most of us got jittery and nervous. Some were on here wondering if they should look for another job. Then we got a conference call in which the owner talked to us about what was going on, why we were starting this VR, the cost breakdown, her concerns but also hopes for it, heard experiences of those who had tried it, and I think most of us felt a lot better after that call. The owner didn't say she was excited about the new VR or promise that we'd all love it or make a ton of money on it. She was honest about her concerns about it and about why we were doing it and that's what we really needed to hear to steady us - honest communication about the situation.
Definitely the worst at communication!!
If you have problems, oh well.. If you have a complaint, oh well... If you check is always penalized, oh well... If you have realized that the line counts NEVER add up with ANY program, oh well.. Now, you get the idea. They could care less. There is a reason why people from other countries should not run an American business. They have no idea what your saying or care and you cannot get through to them in PLAIN ENGLISH because they do not understand that language. They only understand "PENALIZE" that is their favorite word. I am sorry but I had to vent.
Communication and concern
xx
True ... I got more communication from them
than I ever DREAMED of getting at MQ, and I loved it. What is the most difficult for me is that I trained on two hospitals of a very large account, and loved them, but then I was transferred to another hospital within that same account, and it is much harder. Not the worktypes, etc. - the docs are harder. But, some days are good, some are bad. Other than the account particulars, I have no other complaints with Transcend. They've been very good to me, and I like the platform, communication, TIMELINESS OF GETING PAID (they're REAL on top of that - my check actually arrives a couple days before payday). And, at least for right now, they have a lot of work - no worries about running out, at least not in the immediate future.
Don't go there. Bad communication, bad pay, India. nm
nm
No communication -> MTs wander off (sm)
when work volume dips.
All I want is better communication and more feedfback..sm
I never get feedback yet I got a message from the boss asking me to stop making the same mistakes. How do I know what mistakes I am making if I'm not told. That's all I ask.
They pay higher than most and their communication
I though they were very professional and the Beyond TXT platform was not half-bad. They treat you like a person and not someone from far, far away. LOL - They have my vote as well! 
I have never seen such a lack of communication
within a company. It would be easier on management and keep the MTs working if there were better communication and being able to put it in one place would be a win/win situation I would think. I've learned to not hold my breath for things to happen though.
No but they can be blamed for bad communication
They knew today that the checks would not be pending in the bank as usual. They knew 2 weeks ago this payperid would go in house. Wouldn't a little e mail stating that the payday will not be as usual since things are in house now? At least common courtesy to those people who do not expect things to be different than every week for a year or more?
Yes, I agree they need to have better communication on almost everything.
nm
lack of communication
is usually a good indication there is soemthing you do not want others to know.
Lack of communication? sm
What, exactly, do you want them to communicate to you that they have not already? They have sent emails and posted newsletters with the latest developments and they are holding a teleconference to discuss those developments.
Did it ever occur to you that not every worker is privy to all the internal workings of a company, not just in medical transcription but in most brick and mortar companies as well? We have a job to do at Webmedx, and that job is to transcribe accurate medical reports in a timely manner.... Period! Our job is not to concern ourselves with the latest acquisitions, mergers, or other business/financial developments that may or may not occur. They have people who are paid to do that, so we should do what we are paid to do.
If Webmedx is that intolerable to you, you might consider changing something you are able to change as I suggested below, or if you cannot or will not do that, then perhaps it is time for you to find some place where you would be happier.
The only problem I have with TT is communication (sm)
It seems like my email messages don't get through sometimes, but they are always quick to try and fix it. I even had support look into it. It turns out that management gets so loaded down with emails during the day that they can miss a few.
The only other problem I have is the ones that don't work their schedule during the week and then go whole hog on the weekend, leaving low work for Mondays. That irks me to no end (not the low work, the MTs). They should work their schedule. It throws everything off when they don't.
I've been there for 2 years and am still happy. Work is low once in a while, especially around the holidays and Monday as above, but it always picks up after about 3 hours. I do enjoy the break and always make up my lines and time when necessary. I try to do it during the week, but sometimes must do it on the weekend.
Get used to it. Communication has always been an issue. Also....
be forewarned that one of the bigwig frequents this board. Not that you care, but they will figure out who is saying what. Overall, when I worked there, I liked it but hated the communication issue.
The only communication I need is the paycheck. The
Run out of work, no communication, pay
pay rates - communication
Why not just email your liaison or D to see what's going on? 'I have emailed a couple times telling her I am undecided on whether i will continue with the company and I have changed my schedule around to work 3 days for them/4 days for my other job - by the end of the year, I hope to make a decision and only work 1 job, based on what is coming down the pike. But I do keep in contact with both D and my liaison and tell them where I am at - as my hub says it's good not to burn bridges cos you never know if you will need to cross them again. Send an email, what have you got to lose/? Good luck to all us MDIers.
No communication at MDI-FL. Total chaos.
x
I see an add for Transcription Communication Corporation, sm
I googled it, and came up with MTC Corporation, anyone have any info on this company? It is on the Job Seeker's Board.
yes i could just call them, but we have these boards to use as communication als nm
l
No communication? They are calling and emailing me
/
Unorganized, no communication, no work
for more comments regarding mdi-fl
Don't know about outsourcing, but they had terrible communication when I was there
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Communication is terrible. I've been there for
long, long time and work on several accounts (MDI side). Some TLs are good about answering, others never even acknowledge that I am alive. Heard they were working on the problem, but it has not improved yet. And no work is the theme song of the day.
I have the opposite experience.. I have a lot of communication
I don't feel like a number there, I really feel like a part of the family.
This was a year ago but horrible communication...sm
Pay via snail mail, not on time, hardly any training and consequently no QA response until too late. Horrible, horrible communication. Maybe things have changed but doubt it.
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