No I don't know - but that is the big reason why I don't take work from them anymore -

A practice of a few of my fellow MTSO owners, particularly the large MTSOs, as well as employers in general these days.

They do behind-the-scenes deals with businesses related to MT, such as MT schools and MT equipment/software dealers, to benefit financially, if not save themselves, including sending work from US-based employees directly to overseas divisions and operations, without informing the US employees.  Can’t blame them for looking out for their financial interests! CAN blame them for 1) sending work overseas when there are well qualified MTs right here in the States, and 2) not communicating with their employees.  You MT employees who are out of work for longer than a day and do not have another gig need to file for unemployment, period.  I know it can be complicated for MTs to get unemployment, but if you signed up for FT work and don’t get to work FT, you get unemployment.  I guarantee that filing for unemployment is something us MTSO owners, or any employer for that matter, does not want to deal with.  But get ready - you may find that your work will increase, but most likely you will be given the bad dictators (they send the good ones to the overseas folks who won't work for X amount of money to transcribe the bad dictators). 

I kept asking for backup accounts and for weeks couldn't get any, despite there being several accounts with OT on them.  Talked with upper management and finally got 2 backup accounts, neither of which had any work on them.  I was getting tops 20 hours a week and that was having to sit in front of the computer for 12 hour stints and check every 5 minutes to see if a report came in. I was working 7 days a week and trying all shifts to get in lines, so it wasn't a matter of me not making an effort.

Enterprise has lots of bugs in it and despite promises that the most current update would take care of the problem it never did.  I would lose jobs, the system would freeze up and I had to reboot.  All the while you are clocked in so your line count goes to heck.  The system was so slow most days that I would sit a minute in between reports, which affects your line count because you're on the clock and not being productive.    They have nice incentives but because of the above there was no way to reach them.

They denied overhiring, but they did way overhire and they lost several good MTs about the same time I left because there wasn't enough work.  Lots of people were frustrated and posted on the boards here and then we were reprimanded for doing so.  The internal boards were so heavily monitored that anything the least bit negative was deleted.  Talking to my STM was like banging my head against a brick wall, so basically there was nowhere to go.  We also got several e-mails with the threat of having to go to India and I wasn't going to have that dangled in front of me all the time.  I was doing my part.

I cried every single day I was there I hated it so much. 

TO WORK BANKER's HOURS and DAYS and NOTHING ELSE !!   Poor baby . . .

issue can this be.  Also, is the sound on these accounts poor.  That is the other problems I have heard people comment on.  I was really looking for uptodate comments.  How bad are these issues at present.  I dont want to leave one company with no work problems and go to another one with the same problem.  I cant be available 24/7 to get work with having a family.

issue can this be.  Also, is the sound on these accounts poor.  That is the other problems I have heard people comment on.  I was really looking for uptodate comments.  How bad are these issues at present.  I dont want to leave one company with no work problems and go to another one with the same problem.  I cant be available 24/7 to get work with having a family.

nm

These are all trip ups for you to lose your benefits.  Power outages, emergencies, nothing matters when it comes to adding up to 40 hours, without which, you become a part timer without benefits - only production and PTO time is accountable towards those 40 hours - and about that so called wonderful PTO time most of us just starting accumulating 11 months ago:

In the 2080 hours which make up a "production" work year, you are now expected to produce 2000 of them with no exception other than the 80 PTO hours.  In  those 80 hours you must fit vacation, sick time for you and kids, holidays, personal time of whatever kind (keeping in mind most of us are the glue of our families;i.e. the mother).  It was better when they didn't give any PTO and you had reasonable, practical, human beings in a office to confer with about when you needed time off - and by the way - if you worked in a 9-5 job, your production time would be 6-1/2 hours a day, not 8. 

This, being done to educated professional people who are NOT easily replaced?  I think not .  It's not worth it.  There are still plenty of doctors out there who are willing to work one-on-one with an intelligent person rather than to be slickered by some smooth talking corporate job hunter. So, it's good bye to being a company employee for me.

This career has careened into the toilet.  If you are a good MT and can type fast and have good grammar, there is always a job for you as a legal secretary.  This is NO JOKE.  They will hire you without legal experience.  They do pay very well.  Your job will never be replaced by an Indian or other offshore person.  The medical benefits are not always great but sometimes they are.  Just know that you do have another career waiting.  I am not saying lawyers are sweet to work for, but they do pay, they do give generous bonuses at CHRISTMAS, they let you say Christmas even if they are Jewish.  They will become very dependent on you, as lawyers can't tie their own shoes.  Think about it!

Fact of life.  More Editor positions now available, less typing, hourly salaries.