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News flash!! Keystrokes is not perfect (sm)

Posted By: Keystrokes MT on 2007-11-14
In Reply to: No, this just goes to show yet another MT - being dooped by Keystrokes....

And neither are you, nor any of us!  Some companies, not just MTSOs, keep their promised callback times and turn out to be horrible employers. 


To the original poster, give them a call and see if are being duped




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Well, yes, it does. Here is the news flash ...
I had my dates wrong but yes, MQ purchased Lanier.

http://www.travisvoice.com/News.asp

MedQuist Inc. Announces the Acquisition of Lanier Healthcare
MARLTON, NJ - June 26, 2002 - Medquist Inc. (www.medquist.com) has signed an agreement to acquire Lanier Healthcare from Platinum Equity, LLC (www.peh.com). The transaction is expected to close July 1, 2002.

"Lanier Healthcare's distribution channel, customer service infrastructure and technology capabilities are a perfect complement to MedQuist's medical document management service offerings. This transaction will enhance our dictation, transcription and coding suite of solutions and will be immediately accretive to MedQuist's earnings," said David Cohen, chairman and CEO of MedQuist.

"Lanier Healthcare is excited to become part of MedQuist," said Dennis Mahoney, president and CEO of Lanier Healthcare. "Both companies have complementary product and service offerings that will enhance the value we bring to our combined customer base.

"The combined operations will provide solutions that incorporate the latest technologies, such as speech recognition and natural language processing, to capture, document and distribute timely health care information.


Another News Flash!
When you have to call to beg for a job, then maybe you'd be doing a lot of calling begging for work to come in once you land that job.  First impressions are very lasting...................
Here's a news flash for ya.
The thread started out about TTD. However, I received a so-called offer from TTD a few months back at a subcontractor rate as well. You can talk about one and still be talking about the other. Same scum, only one letter difference.
NEWS FLASH: Everyone's time is valuable these days - SM
even a lowly transcriptionist's time. Working at home does not make it less so - in fact I'm finding the opposite is true in my case, since I have to work so many more hours to make 1/2 the pay I made as an inhouse MT.

The very least a recruiter (or anyone else, for that matter!) can do is show a little respect and if unable to keep an apointment, at least let the prospective employee know, don't just leave them hanging. If a company doesn't treat employees with respect, how do they expect the same in return from their MTs? Totally does NOT make sense.
Here's a news flash for you... many people make MORE money editing....sm

in the same # of hours in a day than they do straight transcribing.  I know because I and others with the company I work for do.   When I was straight transcribing I averaged making $12 an hour.  Now that I'm editing about 90% of the time I'm averaging making $13.50 an hour.  Now THAT pays the bills faster, and I'm still working the same # of hours a week! 


Just because someone posts that VR is the wave of the future doesn't mean they're in management - they're just being realistic about what is happening in this industry (just as they referred to the copier and PCs).  


Of course if you think it's really going to hurt you to do VR then perhaps you should go back to an IBM typewriter and get your own accounts.  After all - using a PC and expanders is helping you get paid for work you're not actually transcribing (yup, think about those expanders - I bet you're not fussing over getting paid to have those kick in instead of having to type out those words, or consider the header information that blows in for you from an ADT feed that you're not having to manually type). 


Keystrokes - good news!
I was so excited and wanted to share my good news.  I've read many helpful posts on this board about Keystrokes and what a good company it is, so I decided to apply.  I tested with them over the weekend and heard back from her in a matter of hours, asking to set up a phone interview with me about a job offer.  Yay! 
Any MTs from Keystrokes, Lee Perfect, or Landmark out there that can help me? (sm)

I am looking into those 3 companies for part-time employment, and I wondered if anybody who works there could email me to provide any feedback on the company.  Is the work load steady, is their pay on time, is their platform productive, how flexible are they, how are they to work for, etc. 


Please email me -- all responses will be kept confidential.


With Lee Perfect, I'm looking at the VR platform, the Dictaphone EXText, and I'm not sure about the one at Keystrokes. 


Thanks in advance!


That's good news. I love Keystrokes, and I hate to think of them selling. sm
The people are great, and I truly feel that I have finally found a home.  Still, business is business.  I have a friend who has been with Transcend for years and is very happy there, but I want no part of it.  I plan on working until I'm 70, so I'm crossing my fingers that the bottom does fall out for me before then. 
No news is good news for me. I check my audited reports all the time
If I need to talk with one of them, I call or IM them.  But, no, I have learned that if I am doing a good job, they leave you alone to do your work.  They are not in any way a company that micromanages as long as you do what you are supposed to.  If you give them a reason to think you are not doing what you are supposed to be doing, they will keep an eye out on your work, etc. 
I thought no news is good news, too. Then got email about
p
No news is good news! If there's a problem, they'll
__
Beg to differ. It is not perfect and is a long way from being perfect. A LOT of hospitals
are moving away from voice recognition after trying it and failing. The good news is that once burned, it is hard to convince a board of directors to put out money like that for a second try.

I think that it has its place and does work if done right in certain facilities, but it is a VERY small percentage and will not hurt us for many, many years to come.

I am not hiding my head in the sand; I am actually seeing the trend reverse.
I guess no news is good news! :-)
Thanks anyway!
If no news is good news why is a person
.
I agree - no news is good news - sm
They are busy making sure you have work and want you to stay productive and busy.  What is there to talk about?  I personally like being left alone to do my work.  As long as you get a check and the work keeps flowing, just do your thing! 
Is this news should have been labeled NEWS ALERT ...
This is breathtaking information and everyone who works at TT or is considering has the right to know. It will be buried with a title like is this news? It seems as if you are responding to the first poster's complaint of no work.
Sometimes.....NO news is Good news. sm
Maybe you are doing just fine and everything is correct. Maybe they do no feel you need feedback because your quality is excellent!!

Good thought for the day :-) !!
good news and bad news ----
Good - plenty of work, just landed a new acct.

Bad - Check posts from a few weeks back. Out of the blue, everyone got a huge pay cut.
Never said perfect. If it were perfect, there would never be room for sm

change or growth.  What I was talking about was the continuous posting by the same people, over and over again, that is vague and destructive.  This is not just about Keystrokes, this is about the posts for other companies as well.


I think that not every MT is a good fit for every company, and not every company is good fit for every MT.  If this were the case, there would be very little job searching or hiring going on, only if someone retired or left the field or entered the field.


It is the outright lying that is so horrible.  Keystrokes is a transcription company which means that we have the normal ups and downs that every company has in terms of slow and busy periods.  We have been very fortunate to have very little down time due to busy and also new accounts. 


If there are check problems, they are resolved.  We all wish there were no problems and this is the biggest topic at manager meetings, but human error comes into play here as well.  We have a new time recording system that should eliminate that, if the information is entered correctly from the MT. 


If there are tough dictators on the account, it is not the fault of the company.  It is the fault of the hospital that has them on staff, but you have to take the good with the bad.


If there are QA complaints, it is usually that the leads are too strict.  The owners have said that they would rather be known for being too picky than too lenient, thus having accounts say the work is not up to standard. 


If there is a reliability problem, it just might not be a good fit.


I know that if I were to take over recruiting and hiring (which I absolutely want NOTHING to do with), I would not take job hoppers.  However, I have been told that you have to look at the hopping and why it has happened.  A lot could be poor choices.  That's why I will never be in charge of hiring, but I can control the MT QA and reliability once they are on my account.


 


That's news to me???
Have been an employee for many, many years and have never been reimbursed for any long distance charges. 
here's news.
Well, Transtech now has Tracy B from MQ and then down the crapper to Heartland at the helm as their new CEO.  How long do you think that will be a good place to work????  About 30 seconds!
But it's such old news
The same two arguments keep coming up again and again...that e-mail and the opinions about the QA director.  The QA director seems to stir up ire.  I don't know. I haven't had to deal with her.  I just know that neither of those points are hindering my job as an MT at OSi.  I'm making more than I ever have and am furthering my career.  I might possibly think twice about ever applying for a QA position with them, but I know that right now I'm really happy with OSi, with the people I deal with, with the amount of money I'm making with them, with my benefits, etc.
Now for the bad news...
I had an offer from them, and while thinking about it (actually debating say with MQ or go with them - their pay, PTO, benefits, healthcare company - EVERYTHING is exactly the same except for $300 equipment deposit) a computer appeared on my doorstep, the trainer called me, tech support ... all of this happened, yet, they did not even have a formal offer acceptance! It's been over 2 weeks now and the computer is still here ... are we starting to see a pattern here? Sound MQ-esq????
Run away before you do ... bad news.
x
Boy news to me
Like I said I could be wrong, never heard of it before.  Then tell this poster where you got it and what it cost you and help  her out.  What company do you work for?
Bad news sm

I worked there.  The manager is extremely nice in the beginning and then is really mean and rude after you've been there awhile.  I would never consider working for her again even if she paid .15 a line.  It's just not worth it to me.


 


Feel free to do a search on this board.   I thought maybe things had gotten better, but there are others who had the same experience with them.


 


Good luck!


bad news
Run Forrest Run....
Bad news
Cquence was not for me. It is difficult to learn and absolutely 1 of the worst platforms I have ever worked on.
D&L...any news?
Anything new on D&L ? It has been pretty quiet this last week or so.
Just a little news
Word on the street has it they laid off all their techs but one, and the other people now work from home. So now they will have to pick up the pieces and start over or get jobs (that is funny). Maybe they will have to start cutting their own grass, trimming their own shrubs, and getting their groceries themselves, tsk tsk
Has anyone got news on D&L?
just wondering if they are still in business.
Bad Bad News...
A lot of horror stories about AT have been posted in the past, I know a few people personally who had terrible experiences.  Alltype issues seem to be bait and switch, lack of ethics and basic honesty, and mgt that will do anything for the bottom line.  If the new owner hasn't completely purged them check the archives  out, they may help you...just watch your back if you do take a job with them.  GOOD LUCK.. 
I think so too. I saw on the news where...sm
people are foregoing medical care such as surgeries, tests, and even doctor visits because they can't afford the copay or deductible. One lady had cancer on the news and needed to have a CT scan and she said even though she had ins she couldn't get the CT scan because she could not afford the deductible.
Is this news?

I would never bite the  hand that feeds me or bad-mouth a company I worked for.  Since I have been gone from TT now for a year, I feel  no obligation whatsoever.  I did a lot of research before I quit and my conclusion was/is that TT is just a drop off station for Dictaphone.  I did research on my 2 primaries (lost) and found that both dried up when they fully implemented Dictaphone VR.  I further concluded that the hospitals switch over to a very few in-house MT editors and poof, all TT gets is overflow.   I seriously doubt that they have many, if any, contracts of their own.  Obviously things have gotten worse since I quit so why would anyone expect it will improve?  I think not.


The TT management person I was so proud of, I am now not so proud of anymore.  I don't know what happened to her.  The person I have known so long didn't have it in her to be be less than straight forward.  She did, before I quit, even learn to  hit the ignore button on my emails.  This hurt me tremendously!   Didn't even reply to my letter of resignation.  Thus...I highly doubt that any of you who claim to be in the know know anything at all unless you are part of the management team or have done a lot of research and if you've done your research, you know it ain't good..


Don't worry, I don't have to sign my name, TT management, when they read this, will know exactly who I am.


 


Might have some bad news here
According to the year you were born, when you reach 66 it might NOT be the retirement age for you. I was born in '43 and the age for full retirement went up with my birth year. They will be increasing soon to be that you have to be 67 years to reach full retirement and so on. In other words if born in 1955 your full retirement is 66 and 2 months, 1956 it is 66 and 4 months so people are living longer and retirement also going to older years to be able to draw full retirement. I did not want ANY money prior to my FULL retirement age because for every 2 dollars you make working (if you continue working which I am doing) they take back 1 dollar of that. If you don’t want a chunk of money missing then you can only work so many hrs a month- to heck with that. I waited until full and now that is exactly what I take along with my salary doing MTing and so glad that I waited.
Did Keystrokes sell to Transcend? I thought Keystrokes was buying up companies sm
but I heard from another service owner that they sold out to Transcend. Anyone know if that happened?
keystrokes ad..can someone tell keystrokes their banner ad needs a hyphen...quality-minded
nm
Did Keystrokes sell to Transcend? I thought Keystrokes was buying sm

small companies but another service owner told me that she heard that Keystrokes sold to Transcend.  Is this true? 


I posted this down below but meant to post it as a new thread.  Before I apply with them, I would like to know as I left Transcend a few months ago and do NOT want to get back into that mess.


Why don't you go ahead and tell them the BAD news? (sm)
They added a tiny bit to the benefit package (still not comparable to other nationals), still no weekend or shift differential. AND they raised the minimum line count from 10,000 lines per pay period to 12,000. It will be imposible to achieve 12,000 lines on those horrible VA accounts. The recruiter will tell you that you won't get paid for headers or footers because they automatically populate WRONG!!! You will spend an unbelievable amount of time in the demographic screen.
Ohhh, the news is not really all that old. I still think OSi is just a
cheap...cheap
Would like to give you better news, but I can't.
I worked on the platform since the very beginning of rolling it out and stuck with it for about 7 or 8 months.  It doesn't get any better than what you're experiencing now and after all that time on the platform with the terrible voice quality and all the problems I finally quit.  Before the transition to BT I was producing between 13 and 17K lines per pay period.  After 8 months on that platform, I was down to 8 or 9K lines per pay period, and I had been with them for years on the same accounts that I typed in VWP.
QA people are bad news.
Don't waste your time with Transcend Services. Some of the people there love to degrade and put their MTs down. Not worth the aggrevation.
latest news
You're right. DSG made me absolutely miserable. I finally quit. The lack of organization, the constant changing of the specs for each account, the constant shuffling of which accounts you worked on, now keep a log of all cc's sent per report and send it to operations each day, plus the fluctuations of work available just got to be crazy.
I think this had been a very good company and it's sad that something has gone terribly wrong. They need to step back and look at their management style and their growth, and reassess what's going on. They can't keep experienced MTs or QA people, they are now loaded with very inexperienced MTs. They are in deep waters and need to take notice.
Medware....bad news
Just FYI...I just quit from there because 3 out of 6 paychecks were incorrect!! I was constantly out of work even though I was supposed to be with several back-up accounts. Good luck with that...I would not go there at all. They promised me $ for referrals and I brought 2 more MTs to them and I received not one dime!!
Any news on Medware 401(k)?

I posted a few months ago about Medware withholding salary for my 401(k) account but not depositing those funds.  I reported them to the Dept. of Labor and an investigation was started.  I'm wondering if any current Medware employees have any news about what is going on?  I have not heard back from Labor, they said it would be a long process.  Thanks for any news.


Any good news on MDI-MD?
For some reason I can't get my search to work.  I think there've been some posts in the past, but anyway, any current information on status there and how do you like it?  tia
I have never seen this in the news, which I keep up on daily.
nm
Got a news bulletin for ya :)
Its the *U.S.* that is not so scrupulous. Or do you think the farming out of our jobs to people making pennies a day is scrupulous? Yes, the governments of Korea, China, et AL are taking advantage of their own people but don't think for a second that the US is not CAPITALIZING on the situation.
Got a news bulletin for ya :)
Its the U.S. that is not so scrupulous, not just Korea or China... Or do you think the farming out of our jobs to people making pennies a day is scrupulous? Yes, the governments of Korea, China, et AL are taking advantage of their own people but the US is not CAPITALIZING on the situation as well.
You mean Faux News, :) right?
But then again, 'none' of the media does a good job of reporting true news...

I would actually suggest googling class action claims Menu Foods likely to bring up the name of the law firm handling the case.
bad news at landmark
I had a friend worked there.... never enough work.... wanted her to sign that if they paid her too much they could just go in her bank account and take it....then one day they just completely locked her out of the system and never told her she was fired or why.... so being locked out she assumes she was fired. She did get her final check though. But they never did figure out direct deposit.